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Mercure Paris Arc de Triomphe Etoile

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580 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Excellent hotel. Location is within a couple of minutes from Eiffel Tower. Room are very clean. Breakfast is kind of pricey, but excellent buffet style with great selections. Staff was friendly and helpful. I will definetly stay there again and I would highly recommend this hotel.

Helpful?
Thank Alnina1
Surat, India
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2016

Great level of service provided by the staff.. Getting the tickets printout or something else they supported me in every way.. And the hotel is also near to every attraction.. One should visit whenever they go to Paris

Helpful?
Thank 1970sks
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 5, 2016 via mobile

Stayed here over English Bank Holiday weekend for 3 nights. Location of the hotel is very good, close to Arc d'triomphe. As an Accor Platinum member we were upgraded from a Superior room to a "privilege" room. The room was quite disappointing, fairly basic with a view of another building. But this didn't affect our enjoyment overall as we only... More 

Helpful?
Thank Paul B
Muriel G, General Manager at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Paul, Thank you for sharing your experience with us at the Hotel Mercure Paris Arc de Triomphe Etoile. We are sorry that the room didn’t meet your expectations ; please allow me to express my sincerest apologies. The privilege room respect the Mercure standards but don’t hesitate to contact us for a room view on the street next time.... More 

Prévessin, Rhone-Alpes, France
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 4, 2016 via mobile

The positives: Room was really clean and well kept Underground 'ternes' is nearby (5 minutes walk) Place de l'Etoile is 10 minutes away, very central and convenient Last but not least, staff was helpful and solution oriented, fixed few issues I encountered quickly. The negatives: The building shares a wall with a night club, must be interesting on weekends! Rooms... More 

Helpful?
Thank Xavier M
Muriel G, General Manager at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for sharing your experience with us at the Hotel Mercure Paris Arc de Triomphe Etoile. I will share your comments with our team. I am sorry that your experience did not meet your expectations but for more comfort we advise you to book a Privilege or suites room with more spaces (Minibar with free drinks, sleepers,... More 

Sao Paulo, SP
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 7, 2016 via mobile

I had booked Pre-paid during March 7 to 13 a month ago however I had health issue and was hospitalized since Feb 21. I sent email explaining what is happening to me with medical report written by my doctor and requested if Accor could consider my special case. I have not received any answer from them and by phone Accor... More 

Helpful?
Thank weihx001
Solihull, United Kingdom
1 review
4 of 5 stars Reviewed February 15, 2016

I'd stayed here the week before and liked the ease of access from Air France Cars, it's central location and welcoming staff. First time, skipped breakfast, petit dejeuner but this time enjoyed the table. Petit, small, it wasn't. It was a large selection of quality choices of hot and cold beverages, cooked and uncooked food and newspapers. The rooms have... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank Europsman
Loughton, United Kingdom
Level Contributor
307 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 stars Reviewed January 28, 2016

A nice enough hotel, good value and comfortable. The location is handy for l'Etoile and the Champs Elysee. A few issues put me off a future stay. The room was oddly decorated, like sleeping in a huge clown's pocket with blue stripes. The twin beds were touching and the room was small. The bathroom was not that convenient and I... More 

Helpful?
Thank AndyWildman
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for sharing your experience with us. Please accept our apologies if the room and the decoration didn't meet your expectations. We took note of your advices, which will help us to improve our room decoration when a future refurbishement will take place. Looking forward to welcome you again in Accor hotels. Best regards. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 28, 2015 via mobile

Hi, the hotel is very well located and has decent amenities. However cleaning service was very disappointing ... we were barged in on twice, once when we even had the Do Not Disturb sign up; the restocking was incomplete; new towels were left FLUNG onto my hand luggage (which was very dirty from travelling). The reception staff were very friendly... More 

Helpful?
Thank Melody A
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for sharing your experience and for your comment posted which helped us to improve our services. Please accept all our apologies regarding the housekeeping not complying your expectations. Some correctives actions have been taken further to your comment. We hope to have the pleasure to welcome you again and the opportunity to grant you the services... More 

Strasbourg, France
Level Contributor
109 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed December 16, 2015

Located close to Place de l'Etoile, this is a small hotel with the new design of Mercure hotels. The room is furnished according o the standard, yet the beds are narrow (140cm for double, more Full than Queen size), the sound insulation is good within a floor with good doors but is not ideal between floors as you can hear... More 

Helpful?
Thank Thierry67200
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for sharing your experience further to your stay. We are sorry to learn that our services didn't meet all your expectations. We took note of your advises, and your comment will help us to improve our services. Looking forward to welcome you again in Mercure Hotels. Best regards. More 

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Staying in Champs-Elysees

Neighborhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
A stone's throw from the Champs Elysees (at the foot of the Arc de Triomphe) easily accessible by Metro (lines 1, 2 and 6) and RER A, the Mercure Paris Arc de Triomphe Etoile hotel is ideal for your shopping trips. This hotel has been renovated to meet high quality, environmentally-friendly standards. All rooms combine the principles of color therapy with modern and elegant decor. ... more   less 

Additional Information about Mercure Paris Arc de Triomphe Etoile

Address: 27 avenue des Ternes, 75017 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees , Batignolles-Monceau
Price Range: $127 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Arc de Triomphe Etoile 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Mercure Paris Arc De Triomphe Etoile Hotel Paris
Hotel Style:
#319 Luxury Hotel in Paris
#321 Business Hotel in Paris
#617 Romantic Hotel in Paris
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