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Mercure Paris Arc de Triomphe Etoile

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27 avenue des Ternes, 75017 Paris, France
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1 room 1 adult
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Mercure Paris Arc de Triomphe Etoile
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547 Reviews from our TripAdvisor Community

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Beverley, United Kingdom
Level Contributor
293 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 stars Reviewed 1 week ago

A nice enough hotel, good value and comfortable. The location is handy for l'Etoile and the Champs Elysee. A few issues put me off a future stay. The room was oddly decorated, like sleeping in a huge clown's pocket with blue stripes. The twin beds were touching and the room was small. The bathroom was not that convenient and I... More 

Helpful?
Thank AndyWildman
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for sharing your experience with us. Please accept our apologies if the room and the decoration didn't meet your expectations. We took note of your advices, which will help us to improve our room decoration when a future refurbishement will take place. Looking forward to welcome you again in Accor hotels. Best regards. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 28, 2015 via mobile

Hi, the hotel is very well located and has decent amenities. However cleaning service was very disappointing ... we were barged in on twice, once when we even had the Do Not Disturb sign up; the restocking was incomplete; new towels were left FLUNG onto my hand luggage (which was very dirty from travelling). The reception staff were very friendly... More 

Helpful?
Thank Melody A
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for sharing your experience and for your comment posted which helped us to improve our services. Please accept all our apologies regarding the housekeeping not complying your expectations. Some correctives actions have been taken further to your comment. We hope to have the pleasure to welcome you again and the opportunity to grant you the services... More 

Strasbourg, France
Level Contributor
107 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 16, 2015

Located close to Place de l'Etoile, this is a small hotel with the new design of Mercure hotels. The room is furnished according o the standard, yet the beds are narrow (140cm for double, more Full than Queen size), the sound insulation is good within a floor with good doors but is not ideal between floors as you can hear... More 

Helpful?
Thank Thierry67200
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for sharing your experience further to your stay. We are sorry to learn that our services didn't meet all your expectations. We took note of your advises, and your comment will help us to improve our services. Looking forward to welcome you again in Mercure Hotels. Best regards. More 

Strasbourg, France
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 12, 2015

If you can ask for the junior suite 882. Go on the terrasse you will get a wonderful view on the roof top of Paris, and on your left the business area of the Défense. The Hotel is not too big, the staff really kindfull and helpful and you hot plenty of tipical restaurant all arround.

Helpful?
Thank Jean-Francois K
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Thank you for your kind and lovely review that I will share with all my staff. We are looking forward to welcome you soon. Best regards. More 

essex
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 7, 2015

Spent two nights at this well appointed hotel with my wife in September. The hotel is ideally placed for a tourist visit being about five hundred yards from the Arc de Triomphe and the Champs Elysee. Even less distance from the metro station and about twenty minutes from Gare de Nord. Very easy check in and a spotlessly clean, albeit... More 

Helpful?
Thank vickeeble
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for taking your time to post your comment. We are happy to know that you enjoyed our central location and also very sorry to learn that you have been disappointed by the breakfast. Just for your information, we are ccooking each day fresh eggs and bacon. Probably the chafing dish was not correctly set up at... More 

Muharaq
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed October 2, 2015

Good and clean hotel in excellent location close to the arch and Champ Elysees everything is around, staffs are helpful, room is good but small like most hotels in Paris I like the area very much it was the best point.

Helpful?
1 Thank ksayar
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for your kind and warm review. We are looking to have the pleasure to welcome you soon for your next stay in Paris. Best regards. More 

Gold Coast, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 18, 2015

We just spent our three nights in Paris and stayed at this hotel. Great location near all major attractions very clean and good size rooms. Hotel staff very helpful and polite and would recommend this hotel no problems.

Helpful?
1 Thank Steve C
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest Thank very much for your positive feedback that I will share with all my staff. Hoping to have pleasure to welcome you again soon. Please receive all my best regrads. More 

London
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed September 13, 2015

Attractive hotel with contemporary decor and refurbished rooms. Ours on the sixth floor faced the street and had rooftop views with city views in the distance. High up enough not to be disturbed by traffic noise. A comfortable bed, good sized, well lit room, separate loo and superb rain shower. Coffee machine, safe and a fridge. Hotel breakfast was also... More 

Helpful?
1 Thank Andy08London
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest Thank you for your review and for your advices. We are happy to learn that you enjoyed your stay in Paris as we are doing our best for our clients Waiting for the pleasure to welcome you again. Best regards.. More 

Vancouver, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 11, 2015

It's a nice little hotel, the staff are great and very helpful. Breakfast is good. The hotel is in a great location easy to walk anywhere you would like to visit. The is a farmers market across the street and some very good restaurants close by.

Helpful?
Thank igaman
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you very much for taking the time to post your comment. It’s a pleasure to read that you enjoyed our ideal and central location and our services. We hope to have the pleasure to welcome you again for your next stay in Paris. Best regards. More 

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Staying in Champs-Elysees

Neighborhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.
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