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Mercure Paris Arc de Triomphe Etoile

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585 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Southampton
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived late from Charles De Gaulle airport for an overnight stay and an important business meeting the following morning. Was given a room that was nothing short of disgusting. The room absolutely reeked of cigarette smoke even though I had asked for a non smoking room. It was so bad I was close to retching. Went back to reception to... More 

Helpful?
Thank Keith A
Vancouver, British Columbia, Canada
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a week, on business. Small Mercure hotel, well situated with plenty of restaurants close by. Monoprix supermarket next door, FNAC across the street. Rooms with efficient layout and those on the back are quiet; higher floors have decent views over the roofs of Paris. Top floor rooms have nice little balconies. Breakfast buffet is decent quality and opens... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank FlyingDutchmanYVR
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Excellent hotel. Location is within a couple of minutes from Eiffel Tower. Room are very clean. Breakfast is kind of pricey, but excellent buffet style with great selections. Staff was friendly and helpful. I will definetly stay there again and I would highly recommend this hotel.

Helpful?
Thank Alnina1
Surat, India
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2016

Great level of service provided by the staff.. Getting the tickets printout or something else they supported me in every way.. And the hotel is also near to every attraction.. One should visit whenever they go to Paris

Helpful?
Thank 1970sks
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 5, 2016 via mobile

Stayed here over English Bank Holiday weekend for 3 nights. Location of the hotel is very good, close to Arc d'triomphe. As an Accor Platinum member we were upgraded from a Superior room to a "privilege" room. The room was quite disappointing, fairly basic with a view of another building. But this didn't affect our enjoyment overall as we only... More 

Helpful?
Thank Paul B
Muriel G, General Manager at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Paul, Thank you for sharing your experience with us at the Hotel Mercure Paris Arc de Triomphe Etoile. We are sorry that the room didn’t meet your expectations ; please allow me to express my sincerest apologies. The privilege room respect the Mercure standards but don’t hesitate to contact us for a room view on the street next time.... More 

Prévessin, Rhone-Alpes, France
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 4, 2016 via mobile

The positives: Room was really clean and well kept Underground 'ternes' is nearby (5 minutes walk) Place de l'Etoile is 10 minutes away, very central and convenient Last but not least, staff was helpful and solution oriented, fixed few issues I encountered quickly. The negatives: The building shares a wall with a night club, must be interesting on weekends! Rooms... More 

Helpful?
Thank Xavier M
Muriel G, General Manager at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for sharing your experience with us at the Hotel Mercure Paris Arc de Triomphe Etoile. I will share your comments with our team. I am sorry that your experience did not meet your expectations but for more comfort we advise you to book a Privilege or suites room with more spaces (Minibar with free drinks, sleepers,... More 

Sao Paulo, SP
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 7, 2016 via mobile

I had booked Pre-paid during March 7 to 13 a month ago however I had health issue and was hospitalized since Feb 21. I sent email explaining what is happening to me with medical report written by my doctor and requested if Accor could consider my special case. I have not received any answer from them and by phone Accor... More 

Helpful?
Thank weihx001
Solihull, United Kingdom
1 review
4 of 5 stars Reviewed February 15, 2016

I'd stayed here the week before and liked the ease of access from Air France Cars, it's central location and welcoming staff. First time, skipped breakfast, petit dejeuner but this time enjoyed the table. Petit, small, it wasn't. It was a large selection of quality choices of hot and cold beverages, cooked and uncooked food and newspapers. The rooms have... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank Europsman
Loughton, United Kingdom
Level Contributor
309 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 stars Reviewed January 28, 2016

A nice enough hotel, good value and comfortable. The location is handy for l'Etoile and the Champs Elysee. A few issues put me off a future stay. The room was oddly decorated, like sleeping in a huge clown's pocket with blue stripes. The twin beds were touching and the room was small. The bathroom was not that convenient and I... More 

Helpful?
Thank AndyWildman
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for sharing your experience with us. Please accept our apologies if the room and the decoration didn't meet your expectations. We took note of your advices, which will help us to improve our room decoration when a future refurbishement will take place. Looking forward to welcome you again in Accor hotels. Best regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Champs-Elysees

Neighborhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
A stone's throw from the Champs Elysees (at the foot of the Arc de Triomphe) easily accessible by Metro (lines 1, 2 and 6) and RER A, the Mercure Paris Arc de Triomphe Etoile hotel is ideal for your shopping trips. This hotel has been renovated to meet high quality, environmentally-friendly standards. All rooms combine the principles of color therapy with modern and elegant decor. ... more   less 

Additional Information about Mercure Paris Arc de Triomphe Etoile

Address: 27 avenue des Ternes, 75017 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees , Batignolles-Monceau
Price Range: $126 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Arc de Triomphe Etoile 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Mercure Paris Arc De Triomphe Etoile Hotel Paris
Hotel Style:
#321 Business Hotel in Paris
#338 Luxury Hotel in Paris
#617 Romantic Hotel in Paris
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