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Citadines Bastille Gare de Lyon Paris

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Citadines Bastille Gare de Lyon Paris
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304 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Manchester, United Kingdom
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived shortly before check-in time and were told we would need to wait until 1pm, ok. But when we returned at 1pm, we were told that the room wasn't available and wouldn't be for several hours which wasn't ideal after our journey. That said, the room was functional and located close to the metro. Our room was quiet, well... More 

Helpful?
Thank Bluehamster
Hélène U, Directrice de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering high quality service. Feedback such as yours inspire us to continually provide and improve the... More 

Fairbanks
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff was really friendly and helpful and spoke good English. The location was also great, close to metro lines 1 and 8, which went just about everywhere we wanted to go. Despite this relatively central location, the hotel was pretty quiet. Our only dissatisfactions were that the pull out bed was uncomfortable and that the shower was set up... More 

Helpful?
Thank AlaskaFamly
Hélène U, Directeur de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering high quality service. Feedback such as yours inspire us to continually provide and improve the... More 

Quito, Ecuador
1 review
1 of 5 stars Reviewed 3 weeks ago

The place is Not very clean; I am used to stay in hotels, and they try to imitate the buffet breakfast, but it is far to get this quality. The different coffee options are good. However the quality of the fruit is not good, because it tastes like can fruit

Review collected in partnership with this hotel

Helpful?
Thank marcovS289XN
Hélène U, Directrice de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

Good Morning Marco, Thank you for you comment. We are a residence and not a hotel and we do not try to imitate, we just offer continental breakfast. The fruit salad is a fresh fruit salad made everyday. No such a thing as can fruit! Breakfast is an "a la carte" service, you have to choise not to take it.... More 

Lahore, Pakistan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Its nice to stay over here after a long day excursion. Staff is very friendly. Location is good when you have to explore Paris. Easy access to metro station and other services. They keep their brand name alive. Good job.

Helpful?
Thank Kaif-Ul-Wara
Hélène U, Directrice de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

Thank you for your comment We are glad to hear compliments of our staff members at Citadines Bastille Gare de Lyon Paris. Your kind words will be shared with the team. Receiving such feedback from residents like yours inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Love this hotel. Its a great place to stay whilst visiting Paris. Brilliant location (30 seconds to the nearest metro, across the road from the super market and lots of bars and restaurants) and helpful staff. The room had everything we needed and the bed was super comfy. I especially liked our private balcony!

Helpful?
Thank Ally P
Hélène U, Directriece de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering high quality service. Feedback such as yours inspire us to continually provide and improve the... More 

Non
1 review
5 of 5 stars Reviewed June 17, 2016

Thank you very much for the warm welcome with an upgrade. The apartment was very quiet and functional. Tour the material is appropriate. you really feel at home and the location is ideal. The hostesses are all that is necessary to please us. Several shops are nearby.

Review collected in partnership with this hotel

Helpful?
Thank marie_icas
Hélène U, Directrice de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

Good Morning Marie It was a pleasure to welcome you in our property and we are very happy you had a wonderfull stay. More 

Chennai (Madras), India
2 reviews
2 of 5 stars Reviewed May 21, 2016 via mobile

I am staying at A116, in what is called a one bedroom apartment . It is extremely tiny with barely any walking space. We are 4 of us and clearly not enough room. The apartment is in desperate need of renovation, extremely shabby and is completely worn out. The cutlery had food items stuck to it in the drawer. Obviously... More 

Helpful?
Thank anilrV3378ZY
Hélène U, Directeur de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

Dear Shabby, I was very surprised to read your comments as we saw you several times at the front desk and you did not tell us anything. It is so much easier to contact people directly so we can repair our mistakes if we have done any. As you have seen the property is under renovation and we are renovating... More 

Montreal, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 25, 2016

Not really. Being from Canada, we found it a little disturbing to see the police and army personnel patrolling the crowded streets of Paris but at the same time, it made us feel more secure (somewhat) because terrorists are not afraid of the police nor the army. What we did? WE VISIT PARIS like it always was. Tips: Restaurant Les... More 

Helpful?
Thank Ed J
Hélène U, Directrice de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering high quality service. Feedback such as yours inspire us to continually provide and improve the... More 

Perth, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 19, 2016 via mobile

These apartments are currently under going extensive renovations which means drilling, hammering and power tools going all day. It was disappointing to arrive after a very long flight from Australia to find this out. I really think we should have been informed when we booked so we could decide for ourselves if we wanted to put up with the inconvenience.... More 

Helpful?
1 Thank SKT9410
Hélène U, Directrice de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

Dear Guest, Thank you very much for taking your time to share your feedback with us through our online resident satisfaction survey. Once again, I would like to apologize for the renovations. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 18, 2016 via mobile

This hotel/apartment is very old and tired. In addition there are extensive renovations happening- think drilling and hammering all day, every day. Do the staff care? Absolutely not. Why were we not advised of renovations? A classic Gallic shrug is the best we can get. And talk about rude receptionist. How dare we intrude on her stare-at-the-computer time. As luck... More 

Helpful?
1 Thank Graeme T
Hélène U, Directrice de Résidence at Citadines Bastille Gare de Lyon Paris, responded to this review

Dear Graene T, Thank you for you comment. Let me express my surprise reading your comment. Between your apartment on the 1st floor and the one of your relative on the 6th floor there is only less than a square meter difference. All apartment have the same price as they are for four person and they are equal. I am... More 

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Apart'hotel Citadines Bastille Gare de Lyon Paris plunges you into the very heart of the French capital's 12th district. Explore the many artisanal boutiques in the narrow streets off the main boulevards, or enjoy an extravagant night at the Bastille Opéra. Your serviced apartments hotel is ideally situated between Place de la Bastille and Place de la Nation, adjacent to the famous Saint Antoine university hospital. The spacious and practical serviced apartments are located in a building in a residential street, next to Reuilly-Diderot metro station and 10 minutes from the Gare de Lyon train station. Disneyland Paris is also directly accessible via public transport using the RER A rail line from Place de la Nation. Our reception is open 24/7, and our serviced apartments hotel also has a private car park (charges apply)., Whether you are staying in Paris for just one night or for several weeks, you are sure to find these serviced apartments ideal. The Bastille-Gare-de-Lyon district offers something to suit every taste. Start your day with a stroll around the Cour St-Émilion where shops and bars now fill Paris's former wine-merchants' quarters. Particularly loved by the regulars, Aligre Market is the place to go to discover a simultaneously colourful, exotic and traditional Paris. Enjoy a breath of fresh air strolling along the paths of Parc de Bercy public park, or along the Coulée Verte, a former railway that's been reborn as a green promenade. For an evening out, you have the choice of enjoying classical melodies at the Paris Opera, or a rather more rock'n'roll atmosphere at a concert at Bercy Arena. In the Apart'hotel Bastille Gare de Lyon Paris you'll find fully equipped serviced apartments decorated in a warm and welcoming style. From studios for one or two people to apartments for up to six occupants, all our serviced apartments also come complete with complementary WiFi. Weekly housekeeping is provided free of charge and guests can choose from a range of à la carte services that include meal delivery, babysitting and car rentals. And whether you are on holiday or a business trip, take advantage of the private garden for a relaxing break. ... more   less 

Additional Information about Citadines Bastille Gare de Lyon Paris

Address: 14 rue Chaligny | 12th Arr., 75012 Paris, France
Location: France > Ile-de-France > Paris > Bercy / Nation
Price Range: $91 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Bastille Gare de Lyon Paris 3*
Number of rooms: 98
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Also Known As:
Citadines Paris Bastille Gare De Lyon Hotel Paris
Citadines Hotel Paris
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