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Novotel Paris Gare de Lyon

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#425 of 1,816 Hotels in Paris
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Novotel Paris Gare de Lyon
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2,503 Reviews from our TripAdvisor Community

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Showing 903: English reviews
Glasgow, United Kingdom
Reviewed 3 days ago NEW

This hotel is everything you need, located next to the tube station which makes it easy to get to and from the centre of paris. We jumped on and off the tube every day to allow us to get the the centre, visit the tower and other site's, only a short journey. Our room was lovely double bedroom with a...

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Thank LHendry7
Reviewed 1 week ago via mobile

Stayed overnight on business. Was a slight problem with the booking as my boss forgot to give us the confirmation. Sorted out within 30 minutes. Beautiful room with Bluetooth speaker and no shortage of plugs. Within 2 minute of the Gare de Lyon station.

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Thank Andrew K
Cecil, Pennsylvania
Reviewed 2 weeks ago

After having had a pleasant stay here 3 years ago, I decided to use the same hotel this trip. It is a very convenient place to stay for me with only 2 stops to the Bastille Opera House and 1 stop to the Accor Hotel Arena on the Metro which is located very close to the hotel. There really is...

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Thank kvofromca
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear kvofromca, Thank you for your review. I am sorry that your stay was not completely up to your expectations and please accept my apologies. Some renovation works are undergoing in the corridor leading to the rooms and I sincerely regret the annoyances it causes. Regarding the fire alarm that went off on 13/11 around 5 am, it was due...

london
Reviewed 3 weeks ago

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Thank Doris168
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Sheffield, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here for 3 nights from 21-24 October. I travelled with my friend and our sons (both 8). We had booked two rooms - we were on floor 3 (we didn't have a view), but it was quiet) and my friend on floor 5 (with a view of a pleasant square, but it was a little noisy). We arrived...

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Thank wjgreen
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dar wjgreen , Thank you for taking the time to write such a long and detail review on my hotel. I am pleased to read that you had an enjoyable stay thanks to our different services. However, I regret your disappointment regarding the restaurant and please accept my sincerest apologies. I have shared your remarks with the Chief and corrective...

Reviewed 4 weeks ago

We have chosen the hotel because of it's proximity to the station and also based on a review that it is considered as a family orientated hotel. Over all our experience was very good. However, the check in process is very slow and despite that fact that I have checked in on line there was no one in the hotel...

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Thank Berhan T
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Berhan T, Thank you for taking the time to share your feedback following your stay in my hotel. I am sorry that some services were not up to your expectations and please accept my sincerest apologies. Regarding the pillows, two different kind of them are set on the bed and a third kind is kept in the cupboard of...

Martigues, France
Reviewed November 2, 2016 via mobile

Good point: well located, walking distance from the station and found a nice garden and zoo at walking distance. having access to internet and printing out our bording passes. Down side: breakfast is way too expensive.

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Thank hsmiley
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear hsmiley, Thank your for your remarks and for pointing out our good location near the main station Gare de Lyon which allows you to get to anywhere in a few minutes. Regarding the breakfast, a few different offers at different prices are available at the restaurant and at the bar. Do not hesitate to ask the staff for more...

Ballarat, Australia
Reviewed October 30, 2016 via mobile

We booked this hotel as it was right next door to Gare De Lyon but would probably not choose again. Upon checking in we were asked for a deposit of 40euros per day per person. 3 days = 240 euros which 8 days after our checkout we still have not been credited back with. Also on arrival we were asked...

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Thank rosieg1900
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, Thank you for taking the time to write about your experience in my hotel. Our rooms were not up to your expectation, I sincerely regret your disappointment and please accept my sincerest apologies. I take the opportunity to inform you that our Superior and Executives rooms are both either with a bath or a shower. Do not hesitate...

Poitiers, France
Reviewed October 28, 2016

Stayed for 3 nights. Very close to all metro and main line station so easy for visiting other areas. Room very nice and quiet. Did not use the restaurant as there are others with a better choice locally and cheaper. Bar staff very friendly. Overall we were pleased with our stay and would use it again.

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Thank ann-frior16
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Ann-frior16, Thank you for your review and I am pleased to read that you will stay again in my hotel for your next visit. My team and I will welcome you with great pleasure. A très vite ! Serge Lenormand

United Kingdom
Reviewed October 27, 2016

I stayed here for 1 night while travelling through France. The hotel was relatively easy to find and situated right next to Paris Gare de Lyon. The hotel's reception staff were all very welcoming and proficient in English as well as most other European languages. I had arrived a bit early but the hotel has a storage room for luggage...

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Thank Jay G
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Jay, I thank you sincerely for your detailed review regarding your stay. The hotel is indeed situated a few steps away from the railway station and the exit number 9 from the inside of the station is the best one to reach quickly and easily the hotel. A bientôt ! Serge Lenormand

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Paris Gare de Lyon is located in the center of Paris, opposite Gare de Lyon train station (metro 1 & 14, RER A & D). The hotel is ideal for your business trips, meetings, romantic getaways or family weekends in Paris and is close to Bastille, Bercy, Gare du Nord train station, Disneyland (direct via RER A), the Eiffel Tower, the Louvre and Opéra. The hotel has 253 renovated rooms, a bar, restaurant, indoor swimming pool and a fitness center for your well-being. Free Wi-Fi and secure parking. ... more   less 

Additional Information about Novotel Paris Gare de Lyon

Address: 2 rue Hector Malot, 75012 Paris, France
Location: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Price Range: $133 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Gare de Lyon 4*
Number of rooms: 253
Reservation Options:
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Also Known As:
Novotel Paris Gare De Lyon Hotel Paris
Accor Paris Gare De Lyon
Paris Novotel
Hotel Style:
#242 Luxury Hotel in Paris
#274 Family Hotel in Paris
#346 Business Hotel in Paris
#497 Romantic Hotel in Paris
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Paris Gare de Lyon staff and other travelers.
16 questions
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Questions? Get answers from Novotel Paris Gare de Lyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room as far away as possible from the Gare”
 of 5 bubbles kvofromca, 2 weeks ago | Read review
“suites on top floor overlooking gare de lyon train station”
 of 5 bubbles daffy0114, Oct 18, 2016 | Read review
“Try to avoid rooms on the lower floor that back onto the station as they can be noisy with people walking past.”
 of 5 bubbles Blackheathbloke, Oct 10, 2016 | Read review
“Rooms on the station side may be a little bigger”
 of 5 bubbles U5611DGtoms, Oct 7, 2016 | Read review
“Executive rooms have nice terraces, good size rooms for Paris too”
 of 5 bubbles 884alexn, Sep 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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