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Novotel Paris Gare de Lyon

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#419 of 1,793 Hotels in Paris
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Novotel Paris Gare de Lyon
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2,605 Reviews from our TripAdvisor Community

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Taipei
Reviewed 2 days ago NEW

Pillow is not that comfortable, nice location but the neighborhood is a bit dirty 中文: *枕頭不好睡,但是整體是乾淨的,盥洗用具有點陽春,室內照明有點設計不好,流理臺上的鏡子光線太熱又照得不清不楚,暖氣很強蠻舒服的 *外面的環境有點髒亂 (不過應該不止這地方,因為整個巴黎街道都是充滿屎尿味),地點算不錯,鄰近 Gare De Lyon 站,算是方便的,只是周圍很多奇怪的流浪漢與遊民,自己要多小心不理會這些人,基本上巴黎人都很有禮貌,M1 Metro 線很方便,主要景點幾乎都有到 *地點有點隱密,如果要叫 UBER 可能要小心司機會迷路 *飯店很貼心每晚都會提供免費的一瓶 Evian 當作招待 *車站內買吃的算蠻方便的,飯店的餐廳不錯,走後門的話可以買火車站的 Paul 當早餐,但是走到 M1 要走一下子

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Helpful?
Thank evanslien1105
HOTEL’S FAVORITE REVIEW
Reviewed January 21, 2017

I stayed at the Novotel Paris Gare de Lyon location as part of a business trip. The rooms are really big and have hair dryers, coffee, a small fridge and a safe. The hotel is in a great location - you can walk to the Louvre and other Paris attractions and are conveniently located by the large train station. The...

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Helpful?
1Thank Lesley B
About Hotel's Favorite Review
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Lesley B, Thank you very much for your nice and detailed review. It is really pleasant to read that you enjoyed our offers and services and that you are willing to come back. See you soon then ! Serge Lenormand - General Manager

Canton of Zurich, Switzerland
Reviewed 3 days ago NEW

For a 4-star you get very good value for money. Was there for the 3d time, this time for 5 nights. Location is great, 3 min walk to Gare de Lyon, Metro and RER. Good noise absorption: never heard a train nor traffic. Rooms are big and clean bed is comfortable. Staff are friendly and very helpful. Complete French breakfast...

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Helpful?
1Thank fboti2015
Chennai (Madras), India
Reviewed 1 week ago

We booked this hotel through the hotel site. Its very different (worse) than how its shown on the site and the pictures depict. Location is ok with the nearest metro about 7 minute walk but the walk is bit lonely especially in the night Lots of construction work going on nearby The rooms are very small especially with 2 kids...

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Helpful?
Thank LalitMasta
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear LalitMasta, Thank you for taking the time to share your feedback. I am sorry that your stay was not fully up to your expectations and please accept my sincerest apologies. Your remarks and suggestions are important for my teams and I and help us to improve our services. I will make sure that the staff has more consideration for...

Melbourne, Australia
Reviewed 1 week ago

Great location next to the Train station that took us wherever we wanted to go. The Hotel itself was nice, room was good, and amenities were everything we needed. We found that there were Bars and Restaurants close by as well, but if not, the train was right next to us that took us all over.

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Helpful?
Thank Tony C
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Tony C, Thank you for your comments and for pointing out the great location of my hotel. I hope to welcome you again. Regards, Serge Lenormand - General Manager

Reviewed 3 weeks ago via mobile

During our 4 days visit to Paris we were in Novotel Paris Gare De Lyon. The location was excellent just near to Underground. Breakfeast was good but service perssonel should be trained. The room was good. Reception People were very friendly, especially Alexander. The most interesting thing was digital information board in the Reception area. It was very good especially...

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Helpful?
Thank Mehmet K
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guests, Thank you for your nice review and pleased to read that you enjoyed your stay in my hotel. I take note of your remark regarding the staff at breakfast and will ensure that a proper coaching of the trainees is done for this service. I hope to welcome you soon and again. A bientôt ! Serge Lenormand -...

Lisbon, Portugal
Reviewed 3 weeks ago via mobile

Right next to the Lyon train station, which goes everywhere. Amazing and spacious room, great tv with lots of channels and canal+ with bilingual option. Great bed and sheets, perfect climatization. Didn't like that they entered my room to clean even if before breakfast, had to use the "do not disturb" sign a few times. Breakfast is efficient but do...

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Helpful?
Thank Luís A
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Luis A, Thank you for your detailing your stay in my hotel and pleased that you enjoyed it. Indeed, for your comfort do not hesitate to use the "Do not disturb" sign so the persons in charge of the cleaning know that you do not want/need the immediate staff intervention. I hope to welcome you again. Kind regards,

Mons, Belgium
Reviewed 3 weeks ago

Stayed one night for a friends wedding, but would stay again. Good location close to metro/train station. Hotel clean and very friendly staff. Area was quiet, got a good night of sleep. Also has a pool which was heated.

Review collected in partnership with Novotel Hotels
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Helpful?
Thank jason_bichler
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear jason_bichler, Thank you for taking the time to share your feedback on my hotel. I am pleased to read that you enjoyed your stay and moreover that you are ready to stay with us again. See you soon then ! Serge Lenormand - General Manager

Epsom, UK
Reviewed 4 weeks ago via mobile

This hotel entirely meets my criteria for choice: big comfy rooms, decent sized pool for a hotel ( actually able to do a 25min swim in there...although if we had been more than 3 people in the pool we would have struggled) and a gym. Excellent location just minutes from Gare de Lyon so very convenient if you are catching...

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Helpful?
Thank HanneleD
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear HanneleD, I thank you for your very nice review. Indeed the hotel is a few steps away form the Gare de Lyon and to get easily to the hotel without using the stairs, look inside for the exit number 9. It will leads you directly on the Place Henri Frenay where the hotel stands. See you soon ! Serge...

London, England, United Kingdom
Reviewed 4 weeks ago via mobile

The hotel facilities are ok, room is clean and breakfast is bearable. It would help though if the staff would speak English better. It took me 40 minutes, 5 calls and my endless efforts to explain that what I need is 'shaving kit'. After I translated it into French with help of google translate they told me that I should...

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Helpful?
Thank Karina G
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Karine G, Thank you for your review. I sincerely regret your discontent regarding your stay in my hotel. I am very surprised with your remarks as most of the staff speaks at least English. However, I do apologyy for the way your request was handled. I will make sure with my staff that our guests' requests are taken care...

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Novotel Paris Gare de Lyon is located in the center of Paris, opposite Gare de Lyon train station (metro 1 & 14, RER A & D). The hotel is ideal for your business trips, meetings, romantic getaways or family weekends in Paris and is close to Bastille, Bercy, Gare du Nord train station, Disneyland (direct via RER A), the Eiffel Tower, the Louvre and Opéra. The hotel has 253 renovated rooms, a bar, restaurant, indoor swimming pool and a fitness center for your well-being. Free Wi-Fi and secure parking. ... more   less 

Additional Information about Novotel Paris Gare de Lyon

Address: 2 rue Hector Malot, 75012 Paris, France
Location: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Price Range: $141 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Gare de Lyon 4*
Number of rooms: 253
Reservation Options:
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Also Known As:
Novotel Paris Gare De Lyon Hotel Paris
Accor Paris Gare De Lyon
Paris Novotel
Hotel Style:
#246 Luxury Hotel in Paris
#273 Family Hotel in Paris
#346 Business Hotel in Paris
#496 Romantic Hotel in Paris
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Paris Gare de Lyon staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Hotel itself and its position makes it all good”
 of 5 bubbles tonycT8303QG, 1 week ago | Read review
“A nonsmoking hotel. Top floor least busy.”
 of 5 bubbles Zuluquebec, Jan 7, 2017 | Read review
“You can order breakfast boxes to take, those who flew might be better to buy a sandwich at the buffet”
 of 5 bubbles Yifta, Dec 19, 2016 | Read review
“Get a room as far away as possible from the Gare”
 of 5 bubbles kvofromca, Nov 20, 2016 | Read review
“suites on top floor overlooking gare de lyon train station”
 of 5 bubbles daffy0114, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question