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Novotel Paris Gare de Lyon

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#421 of 1,794 Hotels in Paris
Certificate of Excellence
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Novotel Paris Gare de Lyon
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2,565 Reviews from our TripAdvisor Community

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Showing 914: English reviews
Reviewed yesterday NEW

I stayed at the Novotel Paris Gare de Lyon location as part of a business trip. The rooms are really big and have hair dryers, coffee, a small fridge and a safe. The hotel is in a great location - you can walk to the Louvre and other Paris attractions and are conveniently located by the large train station. The...

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Helpful?
Thank Lesley B
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Lesley B, Thank you very much for your nice and detailed review. It is really pleasant to read that you enjoyed our offers and services and that you are willing to come back. See you soon then ! Serge Lenormand - General Manager

Amman, Jordan
Reviewed 3 days ago NEW

I was at the Novotel Paris Gare de Lyon, twice. First time, in 2010, and then, in 2013, but not, in June 2016, as you'll see in the next comment, in which I did not have any choice, during the passed years of 2010 and 2013. I returned to this hotel because I liked this hotel, for several reasons:- Very...

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Helpful?
Thank KARIMBAWAB
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Karimbawab, I read your feedback with great pleasure and I thank you for your fidelity to my hotel. Being able to swim at anytime of the day is indeed very much appreciated from our guests. It allows them to take advantage of a very quiet swimming pool late at night or very early in the morning. A bientôt !...

Chiang Mai, Thailand
Reviewed 2 weeks ago via mobile

If you commute between the airport and the train for/from the South this hotel is just minutes by walk from the train station. I'm not sure for the four stars, it seems like they manage the minimum required to maintain the 4 stars, if you need amenities you have to ask the front dest because there are none in the...

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Helpful?
Thank Stephanecanal
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Stephanecanal, I thank you for taking the time to write about my hotel. I wish you had a better felling regarding your stay and I sincerely regret the dysfunctions describe. Please accept my sincerest apologies. The doors' electronic locks are all being currently checked by the Technical & Maintenance Manager and a few should be replaced. Regarding the missing...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

The hotel has an excellent location, being adjacent to Gare De Lyon Metro as well as train station. Within walking distance of the hotel is a bustling market with Restaurants , Cafe , Supermarkets and shops. the hotel also has a very Efficient and pleasant service. Our check in ( as a family with 2 room) was handled quite smoothly...

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Helpful?
Thank trip-ustaad
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear trip-ustaad, I sincerely thank you for your detailed feedback regarding my hotel. It is always very pleasant to read that guests enjoyed their stay thanks to the services and the offers provided. A bientôt ! Serge Lenormand - General Manager

Sancerre, France
Reviewed 2 weeks ago

We spent 2 nights here between Christmas and New Year's day 2016-17. We arrived by car and used the hotel's underground parking (much less expensive the the Gare de Lyon train station parking next door). Checking in, we were upgraded to a superior room on the top floor. The rooms are spacious, free and fast wifi, large modern and comfortable...

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Helpful?
Thank Zuluquebec
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Zuluquebec, Very pleased to read that you enjoyed your stay and that you had a good time in my hotel. I hope I will have the pleasure to welcome again and maybe longer! ☺ A bientôt. Serge Lenormand - General Manager

Riyadh, Saudi Arabia
Reviewed 2 weeks ago

I like this hotel because it is in a part of Paris familiar to me. Very close to train station and metro stop (Gare de Lyon). Very friendly staff and very clean. However, it is more family oriented. Nonetheless, my stay was good.

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Helpful?
Thank David B
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear David B, Thank you for sharing your feelings regarding my hotel. Your fidelity is a very nice reward for my team and I and we hope to keep on welcoming you. A bientôt ! Serge Lenormand - General Manager

Reviewed 2 weeks ago via mobile

We stayed in this hotel for 4 days/3 nights. Check-in was fast and the staff suggested an upgrade for 10 euros/night which we availed of. The upgrade was well worth it since we had a free minibar and Nespresso restocked every day so we would just bring the drinks whenever we went out. Staff gave away toys to my son...

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Helpful?
Thank Karla V
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Karla V, It is a great pleasure to read your nice review and to know that you had an enjoyable stay thanks to the services and offers provided. The swimming pool is opened 7/24 so I am sure you can find a moment to take advantage of it. I hope to welcome you again. Regards, Serge Lenormand- General Manager

The Earth
Reviewed 3 weeks ago via mobile

Good hotel adjacent to Gare de Lyon with helpful staff and a heated indoor pool. Family oriented with long breakfast hours and very good evening meal for children at €9,50. Close enough to the main city attractions with a zone 1+2 metro ticket. Would recommend this hotel and have no problem staying here again !

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Helpful?
Thank Moiter
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Moiter, Very pleasant to read that you recommend my hotel and that you are willing to come back. A bientôt ! Serge Lenormand - General Manager

Basel, Switzerland
Reviewed 3 weeks ago

We stayed in this hotel for 1 night stay. Well maintained rooms with 2 mins walk to Gare De Lyon station Hall Nr 2. Breakfast was very good with variety of options to choose. Overall it is a good place to stay if you need convenient access to Train and other transport services. Check out formalities can be improved as...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank arukud
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear arukud, I thank you for your nice review and I am pleased to read that you enjoyed your stay in Paris thanks to our offers and services. I can assure that my team and I are working constantly to improve the checkout formalities and make it faster. Hope to welcome you again. Regards , Serge Lenormand - General Manager

Kfar Saba, Israel
Reviewed 4 weeks ago

TL; DR - Hotel from Novotel brand - highly recommended ... Already from the reservation, when I sent an e-mail and got an answer in minutes (!!) it was clear that the hotel offers a great service. We arrived, two businessmen, very late at night. The hotel is right across the street from the train station - very convenient. The...

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Helpful?
Thank Yifta
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Yifta, What can I say more ?! Thank you so much for that great review. I take the opportunity to inform you that to avoid any wait, you can ask for your invoice to be sent by email. A bientôt ! Serge Lenormand

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Novotel Paris Gare de Lyon is located in the center of Paris, opposite Gare de Lyon train station (metro 1 & 14, RER A & D). The hotel is ideal for your business trips, meetings, romantic getaways or family weekends in Paris and is close to Bastille, Bercy, Gare du Nord train station, Disneyland (direct via RER A), the Eiffel Tower, the Louvre and Opéra. The hotel has 253 renovated rooms, a bar, restaurant, indoor swimming pool and a fitness center for your well-being. Free Wi-Fi and secure parking. ... more   less 

Additional Information about Novotel Paris Gare de Lyon

Address: 2 rue Hector Malot, 75012 Paris, France
Location: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Price Range: $140 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Gare de Lyon 4*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Travelocity and Jetsetter so you can book your Novotel Paris Gare de Lyon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Paris Gare De Lyon Hotel Paris
Accor Paris Gare De Lyon
Paris Novotel
Hotel Style:
#243 Luxury Hotel in Paris
#273 Family Hotel in Paris
#346 Business Hotel in Paris
#496 Romantic Hotel in Paris
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Paris Gare de Lyon staff and other travelers.
20 questions
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Questions? Get answers from Novotel Paris Gare de Lyon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A nonsmoking hotel. Top floor least busy.”
 of 5 bubbles Zuluquebec, 2 weeks ago | Read review
“You can order breakfast boxes to take, those who flew might be better to buy a sandwich at the buffet”
 of 5 bubbles Yifta, 4 weeks ago | Read review
“Get a room as far away as possible from the Gare”
 of 5 bubbles kvofromca, Nov 20, 2016 | Read review
“suites on top floor overlooking gare de lyon train station”
 of 5 bubbles daffy0114, Oct 18, 2016 | Read review
“Try to avoid rooms on the lower floor that back onto the station as they can be noisy with people walking past.”
 of 5 bubbles Blackheathbloke, Oct 10, 2016 | Read review
5 of 5
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