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Novotel Paris Gare de Lyon

2 rue Hector Malot, 75012 Paris France
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 08/30/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (592)
Room & Suite (278)
Dining (63)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Paris Gare de Lyon
Updated 11/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#850 of 1,867 hotels in Paris
GreenLeaders GreenPartner
Need a place to stay in the heart of Paris and right by Gare de Lyon train station ? The NGDL teams welcome you! Relax in our swimming pool and its urban jungle atmosphere in the heart of Paris, and enjoy a pure moment of indulgence in our brand new restaurant! Novotel Paris Gare de Lyon is ideally situated by Gare de Lyon. For family weekends or business trips, you'll enjoy a great stay in Paris! Discover our new living spaces combining relaxation and conviviality, and let our baristas help you choose cocktails and mezzes to share. Need an office for a few hours? Take a seat in our new co-working space, and share a moment of conviviality. Need to get together? Meet in one of our 6 meeting rooms with daylight! Thanks to our ideal location near Gare de Lyon, you can visit the monuments of Paris by metro/bus. Shopping or leisure, 15 minutes The Louvre, the Opéra and the department stores are 15 minutes by metro. This 4-star midscale hotel offers an indoor swimming pool and fitness room. A paying car park is also available. For a stay in the heart of the capital, choose the Novotel Paris Gare de Lyon hotel! Whether visiting with family or friends, enjoy a day of discovery at Vincennes Zoo or Disneyland® Paris (direct access via public transport), or a concert at Bercy Arena.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Books, DVDs, music for children
Secured parking
Indoor pool
Heated pool
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Cable / satellite TV
Sofa bed
Bath / shower
Room service
VIP room facilities
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish


Full view
100Great for walkers
Grade: 100 out of 100
228Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
3647Reviews96Q+A100Room tips
Traveler rating
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Popular mentions
Umut Certel wrote a review Jul 8
1 contribution
I booked this hotel for my upcoming PARIS visit in late August 2021 and then realized I've entered a missing night in my dates during the booking. I booked one of their "Book with confidence" rates which is fully refundable up to 3 days before arrival. I went ahead and cancelled the reservation and have been expecting my refund since then. They charge you the second you book, but when it comes to your refund it's all a big silence. I understand refunds may take 1-2 weeks, but there is no communication from the property whatsoever. You cancelled your booking and then what happens to your prepayment?? I've sent them emails, reached out on their Facebook and Instagram and did I get any replies? ZERO. Very frustrating experience. You at least want to ask someone if they have processed your refund or not but not a single reply!
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Date of stay: July 2021
Response from Serge LENORMAND, Autre at Novotel Paris Gare de Lyon
Responded 2 weeks ago
Dear Mr Certel, Thank you for taking the time to leave a review about our property. I refer to your recent review left on TripAdvisor regarding the trouble you had in reaching out to us in order to get information about the refund of your cancelled reservation. I also sent you a message through Instagram today. I would first like to apologize for the late answer to your message on our Social Media accounts. Indeed, your messages had been filtered by Instagram in the « requests » category. For messages filtered as such, we unfortunately do not get any notification from Instagram. I hereby confirm that the rate you had chosen is fully refundable up to 3 days before arrival in case of cancellation. Therefore, I confirm that after investigation, your refund has been processed yesterday by our accounting teams. It should appear within the next 7 working days on your bank account. However, I am surprised to read that you did not get any answer to your e-mails. Our Reservations Team is known for being very prompt in answering to guests’ requests through e-mail. In order for me to investigate further and improve quality delivered to our guests, could you please tell me to which e-mail address you sent your initial request for information ? (or attach a copy of your e-mail). Once again, I would like to extend my sincere apologies for the troubles caused, and hope to have the pleasure to welcome you in Paris at another occasion. Kind regards, Quentin Reservations Manager
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T&D wrote a review Mar 2020
Great Dunmow, United Kingdom186 contributions111 helpful votes
Its "ok" you know what you're getting from a Novotel. There are major renovations on going at the hotel, but it doesn't affect your stay if I am honest. Check in was fine, polite staff, room clean and comfortable. Location is good. However, why would you put a family in a room at the back of the hotel overlooking the busy road, so that every car horn, or siren wakes you up? Seems a silly policy to me, and something that we didn't realise until we got back after a budy day sightseeing so it was too late to move. I'd go back, but request a room at the front.
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Date of stay: February 2020
3 Helpful votes
Response from Lenormand-S, Directeur général at Novotel Paris Gare de Lyon
Responded Mar 12, 2020
Dear Sir, Thank you for your comment. I am sorry to read the discomfort you have suffered; please accept my sincerest apologies. I would like to take this opportunity to inform you that all the windows in the room will be replaced as of 16 March. This will considerably improve the soundproofing. I hope to welcome you again. A bientôt !
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haddijatouj wrote a review Mar 2020
London 5 contributions9 helpful votes
We couldn’t make our booking in December due to the protests in Protests, yourselves informed that we have until March to rebook. When we contacted you to rebook you took over a week to reply. We have sent numerous emails requesting our refund because you didn’t honour your deal but we haven’t heard anything back for almost two weeks now.
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Date of stay: February 2020Trip type: Traveled with friends
2 Helpful votes
Response from Lenormand-S, Directeur général at Novotel Paris Gare de Lyon
Responded Mar 3, 2020
Dear haddijatouj, thank you for taking the time to leave us a message. We're very sorry to hear that. Could you please check the email address and send us an email with the name of the reservation and the date to h1735@accor.com. We will treat your request as a priority, sincerely. We are once again sorry for what happen. A bientôt.
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Andrea G wrote a review Feb 2020
Lagos, Portugal10 contributions28 helpful votes
Stayed for 3 nights in a nice room, for 4 of us. A bit shocked when we arrived, as the whole lobby is undergoing refurbishments. I was not informed about this. Reception was hidden in a lower part of the building. Check in was fast but a bit “cold”. Answered our question and that was it. Breakfast was nice with wide choice. Location is great as just 1 minute from Gare de Lyon where you have everything: metro, RER, trains and buses. Supermarket and lots of restaurants close by.
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Date of stay: February 2020Trip type: Traveled with family
3 Helpful votes
Response from Lenormand-S, Directeur général at Novotel Paris Gare de Lyon
Responded Feb 27, 2020
Dear AG77Lagos, thank you for your feedback. In fact, we are renovating all our communs areas. These works are the result of a real desire to bring you a new design, a new atmosphere and above all better comfort. Our new spaces are about to be inaugurated. A communication by e-mail was made to all our customers and the information. I am very sorry if the information hasn't reached its destination. we would be delighted to show our new spaces during your next stay in our hotel. A bientôt !
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Brad D wrote a review Feb 2020
London, United Kingdom157 contributions83 helpful votes
Stayed one night before an early train to the Alps and in that respect the location is absolutely ideal. Some nice restaurants etc are a reasonably close walk as well. The rooms are basic and on the small side but nicely done and fit for purpose if the trains are your main reason for staying. Do note though that there are MAJOR building works currently going on so it's a bit of a mess and no facilities available other than check-in and the room. We booked a while ago and only received a follow-up email afterward advising us. We didn't mind too much given the purpose but it should have been noted in advance. We weren't even offered a discount or anything which is a shame. However, if catching an early train again would probably stay given the convenience.
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Date of stay: February 2020
2 Helpful votes
Response from Lenormand-S, Directeur général at Novotel Paris Gare de Lyon
Responded Feb 24, 2020
Dear Brad D and thank you for taking time to leave us a comment. In fact, we are renovating our communs areas until early march.It's the result of a real desire to bring you a new design, a new atmosphere and above all better comfort. We can't wait for you to discover our new spaces! A bientôt !
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$149 - $262 (Based on Average Rates for a Standard Room)
novotel paris gare de lyon hotel paris, accor paris gare de lyon, paris novotel
FranceIle-de-FranceParisQuinze-Vingts / 12th Arr. - Reuilly / Bercy / Nation
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Frequently Asked Questions about Novotel Paris Gare de Lyon
Which popular attractions are close to Novotel Paris Gare de Lyon?
Nearby attractions include Crack The Egg (0.1 miles), Paris Ma Belle (0.3 miles), and Le Calbar (0.2 miles).
What are some of the property amenities at Novotel Paris Gare de Lyon?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Paris Gare de Lyon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Paris Gare de Lyon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Paris Gare de Lyon?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Novotel Paris Gare de Lyon?
Conveniently located restaurants include Aux 2eme Saveurs, Restaurant Karma, and Maguey.
Are there opportunities to exercise at Novotel Paris Gare de Lyon?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Novotel Paris Gare de Lyon?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Paris Gare de Lyon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Paris Gare de Lyon offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Paris Gare de Lyon?
The staff speaks multiple languages, including English, Spanish, and French.