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Mercure Paris Bastille Marais

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53 rue Richard Lenoir, 75011 Paris France
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Traveler (177)
Room & Suite (110)
Dining (22)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Paris Bastille Marais
Updated 03/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#792 of 1,886 hotels in Paris
Location
4.2
Cleanliness
4.4
Service
4.1
Value
3.8
Travelers' Choice
The Mercure Paris Bastille Marais is a 4-star hotel at the foot of the metro station Voltaire, midway between Place de la Bastille, République & Nation, a few steps from Le Marais. The 52 rooms are fully equipped and offer a modern design and decor. Enjoy a very quiet terrace. Facilities: free wifi, air conditioning, room service, personal safe, mini bar, hair dryer, laundry service, satellite TV.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast buffet
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Concierge
24-hour check-in
Wifi
Breakfast in the room
Snack bar
Wine / champagne
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
288Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
746Reviews12Q+A46Room tips
Traveler rating
  • 225
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  • 127
  • 38
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Most Recent
Munichcouple wrote a review Sep 2020
Munich, Germany5 contributions
The hotel also has the small rooms typical for Paris, but is nice and clean. I got a room to the backside on upper floor and slept very well. Staff was very friendly and attentive and spoke good English.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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fraserb549 wrote a review Feb 2020
Niort la Fontaine, France8 contributions1 helpful vote
A very pleasant and friendly hotel right next to a Metro station which makes it very easy to get to and from. Very nice room and good breakfast. It is right next to a square which has plenty of shops and bistros, a couple of which we thought were very good.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mickaël VEVRES, Directeur général at Mercure Paris Bastille Marais
Responded Feb 20, 2020
Dear guest, We thank you for taking the time to share your experience following your stay at the Mercure Bastille Marais, and for your very positive comments. We are delighted to read that you greatly enjoyed your stay, and more particularly your room and the breakfast service. We do hope to have the pleasure to welcome you back in a near future. Best regards, Marine Buisson Calafat Responsable hébergement
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LucyLiberty wrote a review Feb 2020
Philadelphia, Pennsylvania60 contributions60 helpful votes
My husband and I chose this hotel due to the proximity to the Metro and also because we wanted to stay in the 11th. We booked the privilege Room and while we couldn't get the exact Room number we wanted, the room provided was clean and nicely sized. We had a king size bed, in-room safe and a refrigerator to store our booze. If there is one complaint I would have it is that because we were so close to the elevator we could hear the incessant clicking as we tried to sleep. It wasn't a deal breaker but I would certainly choose a room that was not directly next to the elevator in the future. I would not mind staying at this property again. It was very close to plenty of bistros and boulangeries so we had no problems getting an early morning or late night meal. The DIRECT access to the Metro (Voltaire) made it easy to get around Paris. With so many hotels to pick from it can be overwhelming to try to find a place to stay. Especially if this is your 1st time visiting Paris like it was for us. This hotel had the basics covered. It was clean, comfortable and accessible. Charly at the front desk was very kind and helpful. All in all, this is a decent, reliable hotel. Sign up for their rewards program as Accor has properties worldwide! Bonne chance!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Mickaël VEVRES, Directeur général at Mercure Paris Bastille Marais
Responded Feb 20, 2020
Dear guest, Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. It was a real pleasure to read your kind words about our hotel and Charly! Be sure that your compliments will be shared with him. We hope to have the pleasure to welcome you back in a near future. Best regards, Marine Buisson Calafat Responsable hébergement
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
herculepoirot wrote a review Jan 2020
Las Vegas, Nevada138 contributions209 helpful votes
Found this hotel by chance and ended up staying more nights than planned because they've got everything covered making for a very comfortable stay. Great location and great amenities. The upper floors (Privelege) are worth the extra money for the extra space. But it was refreshing to have everything you need for a great stay and the two different ladies at the front desk are so friendly and efficient. Merci beaucoup!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Mickaël VEVRES, Directeur général at Mercure Paris Bastille Marais
Responded Feb 20, 2020
Dear Mr.Hercule Poirot :) Thank you so much for your kind review. We are very sensitive to your beautiful compliments and delighted to read that your stay with us will be a wonderful memory. Be sure that your feedback will be shared with our team whose daily concern is to make our guests feel at home. We do hope that we will have the pleasure to welcome you back in a near future. Very best regards, Marine Buisson Calafat Responsable hébergement
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nigelpeart2020 wrote a review Jan 2020
Brisbane, Australia1 contribution
Lovely hotel, staff very helpful would stay again, rooms were a great size, maybe we were lucky and was allocated a good one, but a great experience even though there were some demonstrations about the trains, never felt threatened at all close to some lovely restaurants too
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mickaël VEVRES, Directeur général at Mercure Paris Bastille Marais
Responded Feb 20, 2020
Dear guest, Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are very happy to read that you spent a great Christmas holiday! We are particularly touched by your feedback about the kindness et professionalism of our team. Be sure that your remarks will be passed into them. We hope to have the pleasure to welcome you back in a near future. Best regards, Marine Buisson Calafat Responsable hébergement
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
visitingaunt wrote a review Nov 2019
Canada24 contributions50 helpful votes
I stayed 3 nights here Oct 26-29. My views about the hotel are mixed. I had chosen it primarily for location: my travelling companion and I were visiting a friend on university sabbatical who was living about 15 minute walk away. Also, I am a Club Accor member and have found the Mercure brand generally reliable. The hotel fit both reasons. It is virtually next door to the Voltaire Metro station and about a 15 minute walk to Place de la Bastille and/or other Metro stops. The room we had was good size and very clean, although some noise overlooking the street. The bathroom was large, a bonus for 2 middle-aged women sharing a room. The shower in this particular room, however, was not in a tub or stall but flush with the floor so one had to be extremely careful so as not to spray water all over. Even then, one had a wet floor. Staff at reception and in the breakfast room were pleasant - but it helped, I think, that my friend is a francophone Quebecer so language was not an issue. Overall, a decent place but I would likely not return. There are areas I like better in Paris. But decent value for money if this is where you want to be.
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Date of stay: October 2019
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Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from MercureBastille, General Manager at Mercure Paris Bastille Marais
Responded Dec 30, 2019
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Mickael VEVRES Directeur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
swinster70 wrote a review Oct 2019
Mumbles, United Kingdom18 contributions7 helpful votes
As a silver member, I'm supposed to get a free drink, I guess this was the 50cl bottle of water , which was a bit rubbish. It would have nice to get one of these per day at over 200 Euros per night. The room was als very warm and the A/C only made it warmer. I had to sleep with the balcony doors open, although luckily these opened onto the courtyard so it was reasonably quiet. The bed was also a bit hard for me.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MercureBastille, General Manager at Mercure Paris Bastille Marais
Responded Dec 30, 2019
Cher client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Bastille Marais. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Mickael VEVRES Directeur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John F wrote a review Oct 2019
2 contributions
The room was ok, a bit tired looking, bed comfortable. The bathroom not bad, a bit dark with dark red decor so not ideal, but with very thin scratchy towels. The mini bar console looked like it was about to collapse. The main issue is that this hotel is located near a very busy junction. We stayed on the 8th floor of the hotel (in the best room available) and the noise from the street is somehow funnelled up the tall buildings directly to the room. It was a warm October weekend so the room was very stuffy - but the air conditioning was switched off for the winter, so we had to have a window open. This meant that sleep was almost impossible. Every five minutes a siren goes by, or a noisy scooter, or a trash truck or a crowd of drunken people... The only way we were able to sleep was with sleeping pills, eventually passing out exhausted at 2am. We were due to stay 3 nights but gave up after the 2nd night and moved to a much more peaceful (but expensive) hotel. The Mercure were kind enough to give us a 20% discount on our room rate for the 2 nights, so they did the best they could I suppose. But sadly I'm unlikely to ever stay in a Mercure again - at least not in Paris.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from MercureBastille, General Manager at Mercure Paris Bastille Marais
Responded Dec 30, 2019
Bonjour Madame, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Bastille Marais. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Mickael VEVRES Directeur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Snowphy wrote a review Oct 2019
1 contribution
Our room was very clean, with daily housekeeping. Bathrobes, slippers, and towels are provided. If you want any english tv to watch I would suggest bringing an HDMI cable and laptop as all channels are french, which was not an issue. All receptionists were polite! They made a reservation at a restaurant for us. The security guard was extremely helpful. Be wary of pickpockets at the station near the hotel as it is a notorious place to be robbed, however, the staff was very useful in contacting the police. Very romantic rooms and would 100% recommend for couples.
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MercureBastille, General Manager at Mercure Paris Bastille Marais
Responded Dec 30, 2019
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Mickael VEVRES Directeur
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aoife C wrote a review Oct 2019
Dublin, Ireland8 contributions11 helpful votes
We arrived for our 2 night stay to be told there was a technical issue and we would have to stay in another hotel. The man at reception told us he would call the taxi but 10 mins later he still hadn't called one. Then eventually a taxi was called and the receptionist went out to the taxi when it arrived and sent it away again. We then had to wait a total of 45mins before we were eventually told we could stay in the hotel we had booked and paid for. No apology or nice gesture for wasting our time. Location was fine but overall you could do better for the price paid.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MercureBastille, General Manager at Mercure Paris Bastille Marais
Responded Dec 30, 2019
Bonjour Madame, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Bastille Marais. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Mickael VEVRES Directeur
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$126 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris voltaire quartier bastille hotel paris
LOCATION
FranceIle-de-FranceParisRoquette / 11th Arr. - Popincourt / Bastille
NUMBER OF ROOMS
52
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Frequently Asked Questions about Mercure Paris Bastille Marais
Which popular attractions are close to Mercure Paris Bastille Marais?
Nearby attractions include Rashomon Escape (0.3 miles), Pandore & Associés (0.2 miles), and X-Dimension (0.2 miles).
What are some of the property amenities at Mercure Paris Bastille Marais?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at Mercure Paris Bastille Marais?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Paris Bastille Marais?
Guests can enjoy a snack bar during their stay.
What are some restaurants close to Mercure Paris Bastille Marais?
Conveniently located restaurants include Ristorante Garum, Diggity, and 1000 & 1 Signes.
Are any cleaning services offered at Mercure Paris Bastille Marais?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Paris Bastille Marais?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Mercure Paris Bastille Marais?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.
Are there any historical sites close to Mercure Paris Bastille Marais?
Many travelers enjoy visiting Sainte-Chapelle (1.6 miles), Cathédrale Notre-Dame de Paris (1.4 miles), and Arc de Triomphe (4.1 miles).
Is Mercure Paris Bastille Marais accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.