Hotel Raphael
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About
#407 of 1,899 hotels in Paris
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.0
Travelers' Choice
Built in 1925, situated a 2-minute walk from the Champs-Elysees and the Arc de Triomphe, this 5-star hotel offers luxury accommodation in the heart of Paris. It offers one of the best panoramic Rooftop in Paris with 360 views all over the French capital. You can also enjoy a cosy English style Bar and a restaurant. Decorated in a Louis 15th and 16th style, guest rooms feature wooden furnishings and elaborate wall hangings. They include a flat-screen TV and a minibar. Some of the suites feature a balcony, views of the Eiffel Tower and Arc de Triumph. Other facilities at the hotel include free Wi-Fi access and a fitness room.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Banquet room
Hammam
Rooftop terrace
Paid public parking nearby
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Rooftop bar
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Electric kettle
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
132Restaurantswithin 0.3 miles
26Attractionswithin 0.3 miles
17 avenue Kleber, 75116 Paris France
Name/address in local language
Getting there
KléberParis Metro1 min
Charles de Gaulle – ÉtoileParis Metro4 min
Rental CarsSee rental cars from $22/day
1005Reviews21Q+A100Room tips
Reviews
Traveler rating
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+1
We just came back from Paris after a 5-night stay at Hotel Raphael. I took many pictures of the hotel upon arrival and before leaving, because it is STUNNING! The junior suite we stayed in is decorated with Rococo designs, like the demask silk wall panels, murals, crystal chandeliers with gilded branches etc which gave a feel of Versailles. As tourists from outside Europe, we cannot think of a better place than Hotel Raphael to extend the experience of the rich history and culture of Paris beyond the sightseeings. The location is superb, 5-minute walk to Arc de Triomphe and the start of Champs Elysee, walking distance to Trocadero. Met 6 station is right at the door. We were previously concerned about the amenities after reading some reviews but it turned out to be unnecessary. The bathroom is bright, clean and functional. The furnitures might be antiques, so they are old but clean, beautiful and well maintained. The staff are so friendly and considerate, which made our stay pleasant and convenient. Will definitely come back next time!…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 6 days ago
Dear Sir, We would like to thank you for staying with us at the Raphael Hotel and for sharing your wonderful feedback. Your happiness fills us with joy and we are so happy to read how much you loved staying with us. We will be sure to share your feedback with the entire who contributed to your satisfaction. Thank you again for choosing us and we very much look forward to welcoming you back soon. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
For our long touristy weekend in Paris, Hotel Raphael was in a perfect, centralized location. The hotel and the room we stayed in was very charming, but the experience overall was lacking. Nonetheless, we're happy we gave it a try but will probably stay at other hotels in the future. ARRIVAL. It's right down the street from the Arc de Triomphe, which is fantastic. The bellhop service was great and very much needed to carry our heavy luggage up a few short flights of stairs to the main hallway. At the top of the stairs is a long wall-to-wall counter. One would assume this is the front desk, but it's not; it's the concierge desk. You need to walk down the hallway to a small counter to check in. I watched several folks get redirected down the hallway. ROOM. We stayed in a beautiful room. See the attached photos. Even though it was a good-looking room, it was poorly designed, and it hasn't been upgraded well over the years. There was ample (hanging) closet space, but not enough storage for anything else. The shower in the bathroom was ridiculously small. You couldn't even lather up the shampoo without bumping your elbows on the sides of the shower. The amenities are what you'd find in a 3-star hotel. The hair dryer was at least 10 years old. SERVICE. The service was decent, but the people providing the service weren't very friendly. We've had friendlier service at 3-star hotels. RESTAURANTS. We ate breakfast at the hotel each morning. The selection was good, but nothing stood out as unique or quaint from a 5-star hotel. Before we left the final morning, we went up to the rooftop bar. The views were fantastic (see photos), and I wish we had had time to visit when it was open. WHAT I LIKED MOST. The location and the room terrace with a view of the Eiffel Tower. SUGGESTIONS. Stay away from the mini bar. The water alone is 8 euros. They don't tell you this when they're introducing you to your room.…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I LOVED this hotel. It was so beautiful, clean and the views were unforgettable. It was also the coziest bed I have ever slept in. The food was delicious and the staff was incredibly kind. I would love to stay here again.
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Date of stay: August 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded yesterday
Dear Madam, We would like to thank you for staying with us at the Raphael Hotel and for taking the time to share your five-star feedback. It's an absolute pleasure to read how much you loved the hotel and we are pleased that you enjoyed a good night sleep in our comfortable beds. Thank you again for staying with us at the Raphael Hotel and we look forward to welcoming you back in the future. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charming and beautiful boutique hotel. We had a very large room that is not typical for an European hotel. The staff was very friendly and helpful, especially the concierge. We loved the rooftop bar/ restaurant which offers a beautiful view of Paris.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 4 weeks ago
Dear Sir, We would like to thank you for your five-star feedback following your recent stay at the Raphael Hotel. It was a pleasure to welcome you as our guest and we are truly happy that you enjoyed every aspect of your stay. Your kind comments have been shared with our dedicated team members. Thank you again for choosing us and we hope to welcome you back soon to our property. Bets regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An overrated hotel, with an unprofessional staff who have the worst manager named Fabrice Afuta who treats the customers with disrespect and racism. Even though my family and I stayed at their suite connected to a premium room so the price was high for nothing as it was noisy and not comfortable at all, but the worst thing was that they tried to rip us off and wouldn’t give us our deposit back until we tried calling the police regarding this matter. so I don’t recommend staying at this hotel at all, It will make you regret visiting Paris.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 3 weeks ago
Dear Sir, We would like to thank you for reviewing your recent stay at the Raphael Hotel. We are very sorry that your experience did not meet your expectations and that you felt you were wrongly charged for breakfast. Your booking was indeed made on Bed and Breakfast Basis this means that a breakfast buffet at the hotel restaurant was included in your reservation. Guests also can enjoy breakfast from the comfort of their room; this is the option you opted for. In that case only a continental breakfast is served including a selection of pastries and breads, hot beverage, fresh fruit juice. Any other dish is subject to an additional charge and a 5-euro delivery charge is applicable on all in-room orders. We apologize if there was any confusion. Kindly note this information is written on your booking confirmation as well as the hotel website and mentioned upon check in time. Again, we sorry for not meeting your expectations on this occasion and we do hope that we will have the opportunity to change your last impression in the future. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have stayed at the Raphael 4 times and I can highly recommend this hotel as absolutely outstanding! Efficient, friendly and helpful staff. The Raphael is a grande dame who will celebrate her centennial in 2025. A true classic in every sense of the word. You will feel like you have been immersed in a Hollywood movie. Believe me, it was hard to leave and I can’t wait for my next visit. During summer months, the gorgeous rooftop bar is not to be missed! Order a cocktail and enjoy the 360-degree view of Paris! Room 302 has a corner view and we considered it superb. Thanks to everyone at the Raphael for making my stay incredibly enjoyable!
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Room 302, a “corner room” category and we loved it! During summer months, enjoy the rooftop...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 4 weeks ago
Dear Madam, We would like to thank you for choosing the Raphael Hotel for your Parisian stays and for your fantastic feedback. We are honored to count you among our regular guests and we are so happy to read about your outstanding experience. We appreciate your generous compliments about our facilities as well as our team and their dedicated service. Thank you again for choosing us and we look forward to welcoming you back to the Raphael soon. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let’s start with so many positives - Concierge & waiting staff excellent , friendly and welcoming . Location is ideal However the room was awful, the shower in our bathroom was the worst I have ever had in all my travels. However what upset me the most is the total lack of care or concern by the front desk staff! Twice I reported that the room was not suitable for the amount that it cost I explained this was a gift for my birthday however the front desk did not care or even be bothered ! Fortunately I was only at this hotel for my birthday weekend and not for any longer. Such a shame as I would return to Paris but not to this hotel as I have never experienced such lack of customer focus or is it only a certain class of people they care about makes you wonder?
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded Jul 13, 2023
Dear 671ranij, Thank you for your feedback following your recent stay at the Raphael Hotel. We are very sorry to read your dissatisfaction and we would like to apologize for the room issues you experienced. We are keen to investigate this further and would therefore be most grateful if you could please spare a few moments to contact us at management@raphael-hotel.com with your name and booking in order for us to understand what happened. Again, our sincerest apologies for this unfortunate experience and we look forward to hearing from you. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Spacious charming rooms, many with incredible views!! We stayed in the Bevarez Terrace suite for one night, then moved to a premium suite. Both had incredible views - Bevarez has terrace of Eiffel Tower and premium suite had large window that opens up to view of Peninsula hotel. Hotel service was great as well. What the hotel lacks in modern tech and the age of the hotel (which shows), it makes up for charm and keeps it certainly more affordable than the Peninsula Hotel next door. Hotel room service was also surprisingly affordable.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded Jun 28, 2023
Dear Tessan We would like to thank you very much for staying with us at the Raphael Hotel and for taking the time to share your five-star feedback. We work hard to deliver an exceptional guest experience and we are always thrilled whenever we find out that our guests had great experience with us. We are also proud to read that our helpful staff contributed to your satisfaction, and we will be sure to share your compliments with them. Thank you again for visiting us and we look forward to welcoming you you back soon. Best regards, Fabrice Afuta – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ultimate in hotels. We've traveled all over the world and this hotels accommodations and staff are one of the best We've ever stayed at. We are very picky people, but theres wasn't one thing to say bad . Infact , I recommend this hotel to all my friends and family. I could go on and on .
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Before you book anything, check this place out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded Jun 21, 2023
Dear Itsyourlifeenjoyit, We would like to thank you for your recent stay at the Raphael Hotel and for taking the time to share your amazing feedback. Guest satisfaction is our priority so it’s always a pleasure to read that our guests had such a rewarding stay. We are humbly proud of such recognition, and we will be sure to share your satisfaction to team who actively contributed to your satisfaction. Again, thank you for staying with us at eh Raphael and we look forward to welcoming you back very soon. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Amazing smaller hotel with amazing architecture and great service ! Incredible location , fabulous roof top bar with view , gorgeous suite with terrace and excellent service in all departments!! Loved our stay so much . We can’t recommend the hotel enough
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded Jun 21, 2023
Dear Kelly M, We would like to thank you for staying with us at the Raphael Hotel and for your recommendation. It is an absolute pleasure to learn that your overall stay was excellent, highlighting our excellent service, prime location and breathtaking views over Paris. Thank you again for your kind words and we look forward to welcoming you back soon to the Raphael. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Paris area.
PRICE RANGE
$522 - $796 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raphael hotel paris, hotel raphael paris
LOCATION
FranceIle-de-FranceParisChamps-Élysées / Chaillot / Étoile / 16th Arr. - Passy
NUMBER OF ROOMS
82
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Claim Your ListingHOTEL RAPHAEL - Updated 2023 Prices & Reviews (Paris, France)
Frequently Asked Questions about Hotel Raphael
Which popular attractions are close to Hotel Raphael?
Nearby attractions include Arc de Triomphe (0.2 miles), La Tombe du Soldat Inconnu (0.2 miles), and Galerie-Musee Baccarat (0.2 miles).
What are some of the property amenities at Hotel Raphael?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Raphael?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Raphael?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Raphael?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Raphael?
Conveniently located restaurants include Bustronome Paris, Alan Geaam Restaurant, and Pages.
Are there opportunities to exercise at Hotel Raphael?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Hotel Raphael?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Raphael offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Raphael?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hotel Raphael?
Many travelers enjoy visiting Cathédrale Notre-Dame de Paris (2.9 miles), Sainte-Chapelle (2.6 miles), and Arc de Triomphe (0.2 miles).