Hotel Raphael
17 avenue Kleber, 75116 Paris France
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Room & Suite (259)
Dining (58)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Raphael
Updated 05/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#317 of 1,884 hotels in Paris
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.0
Travelers' Choice
Built in 1925, situated a 2-minute walk from the Champs-Elysees and the Arc de Triomphe, this 5-star hotel offers luxury accommodation in the heart of Paris. It offers one of the best panoramic Rooftop in Paris with 360 views all over the French capital. You can also enjoy a cosy English style Bar and a restaurant. Decorated in a Louis 15th and 16th style, guest rooms feature wooden furnishings and elaborate wall hangings. They include a flat-screen TV and a minibar. Some of the suites feature a balcony, views of the Eiffel Tower and Arc de Triumph. Other facilities at the hotel include free Wi-Fi access and a fitness room.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Banquet room
Hammam
Rooftop terrace
Paid public parking nearby
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Rooftop bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Electric kettle
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English, French
Location
Full view
100Great for walkers
Grade: 100 out of 100
153Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
Contact
17 avenue Kleber, 75116 Paris France
Name/address in local language
Getting there
KléberParis Metro1 min
Charles de Gaulle – ÉtoileParis Metro4 min
Rental CarsSee rental cars from $22/day
952Reviews20Q+A100Room tips
Reviews
Traveler rating
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- 36
Time of year
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Popular mentions
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Most Recent
+1
Not worth the price paid. Dirty bathroom, uninsonorised rooms. Some people woke us up at 2 in the morning next to our room with communicating doors with holes so we could hear all they said. Bathroom from the 80's. Broken lamps, switches not cleaned for centuries. Many hairs on the floor. Very dissappointed.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 4 days ago
Dear sonjag26, We would like to thank you for staying with us at the Raphael Hotel and for leaving us your thorough feedback. It is regrettable to note that we could not fulfill your expectations and our usual standards, therefore I would like to apologize. We strive for perfection, so we appreciate your feedback. Please be assured that your feedback has been shared with our housekeeping team for immediate follow-up. We remain at your entire disposal and do hope that you will give us another opportunity to show you that your unfortunate experience was an exception rather than the rule. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 6 nights to celebrate my son’s 40th birthday. It was his first visit to Paris. Our stay was wonderful, absolutely wonderful. The room was beautiful and well maintained, the staff were very gracious and the food was outstanding. We were easy walking distance to the major tourists areas and the views of the Arc de Triomphe and Eiffel Tour were spectacular. We will definitely visit again with our family. Thank you for a memorable stay!
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: The staff is very accommodating with special requests and assistance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 4 days ago
Dear Wander52515448482, We would like to thank you for staying with us at the Raphael Hotel on this very special occasion and for sharing your 5-star review on TripAdvisor. It's extremely pleasing to read that you fully enjoyed your stay with us and we are glad that were able to make your son's birthday a memorable one. Thank you again for your kind words. We remain at your entire disposal and look forward to your return. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Hotel Raphael for 4 days inAugust. The hotel is in a great location walking distance to many shops, sites and restaurants. We were a large group with 8 rooms booked. The rooms varied in decor but all fairly spacious by European standards. Beds are very comfortable. We opted for the Duplex suite with Terrace. The room is beautiful, but the terrace is the highlight. Being a large group, having the option to sit and enjoy a drink on the terrace was fantastic. It is very large and fits many people, with beautiful views of the lit up Eiffel Tower at night. The restaurant rooftop is also lovely, but drinks can be pricey so if you enjoy the rooftop view, I recommend looking into the rooms with a terrace. The rooms are limited in number and there is only one Duplex so good to plan early. Service at the hotel was good and everyone very pleasant. There is only one person taking care of check in and check out so be prepared for a possible wait. I would stay again at the Raphael and definitely try and book the Duplex if available.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 4 days ago
Dear Decotd, The entire team and I would like to thank you for choosing to stay at the Raphael Hotel and for your greatl feedback. We are all so pleased to read that you had and your family and an enjoyable stay and enjoyed our Duplex Suite and rooftop terrace and its wonderful views of Paris. We also truly grateful for your compliments regarding the service of our team, who works every day to provide the best service to all our guests and create memorable experiences. Thank you again for your review. We remain at your entire disposal and look forward to welcoming you back whenever your travels bring you back to Paris. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a wonderful experience at the hotel Raphael. Our room was clean and luxurious, with beautiful furniture and pristine sheets. The concierge was extremely polite and on our last night, we were upgraded to a beautiful premium room that was the stuff of dreams. I would definitely stay here again next time I am in Paris.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 1 week ago
Dear Global42313277329, We would like to thank you for staying with us at the Raphael Hotel and for sharing your 5-star review. We are very happy to hear that you were impressed by our service and we appreciate your kind recognition of our concierge team. We remain at your entire disposal and we look forward to welcoming you back very soon to the Raphael. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We Loved our room, the creaking lift and most of all the fantastic Concierge Team. Hotel location was brilliant and the rooftop bar absolutely spectacular. We found it great that the hotel is still in the same family after almost 100 years. Thank you
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 1 week ago
Dear gunthergarz, We would like to thank you for staying with us at the Raphael Hotel and for your positive feedback. We are very pleased to read that you loved you time with us and especially our prime location, rooftop terrace and service of our team. We thank you again for your feedback and look forward to welcoming you back soon. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
For info: I made 2 reservation before my arrival to hotel Rapahel: from 18 july, 2022 to 21 july 2022 (3 nights) , and from 21 july, 2022 to 23 july 200 (2 nights)I did 2 reservations because when I made the first reservation it was non refundable, and I couldn’t change it but wanted to extend our stay in Paris so I proceeded with the second reservationDay 1: room Number 111,We enter the room, and we are unable to lock the door from inside, I requested front desk to send someone to repair it. . When I entered the bathroom there was no shampoo so I requested shampoo and they said that they use a body gel and shampoo all in one….Bathroom, no shampooing, and soap, I asked for they told me the shampoo and the body gel are the same (first time in my life I heard this in a 5 star hotel). The light in the bathroom was also not working, so requested this to be repaired.After our numerous issues, the Receptionist at front desk promised to change the room! Day 2:They asked me to prepare our luggage to move to a better room, We moved to room 612, day 3 we moved to room 307 To apologize for all these issues, they had put a champagne bottle and a note from the Manager Mr. Fabrice Afuta. Although he shined by his absence since he is in lengthy 24/7 days meetings. However, there was an apology in the note.. least we could ask for…we never saw him and he is always busy in meeting 24 hours a day in the letter he apologies (amazing manager always busy) …
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 1 week ago
Dear JosephKazandjian, First of all, we would like to thank you for staying with us at the Hotel Raphael and for sharing your impression of the hotel. We really value your feedback and the time you took to write about your experience at the hotel. I personally did not have the chance to meet up with us during your stay but know that my team kept me updated on the different issues you and your wife encountered. We understand you suffered from several maintenance issues, and we would like to extend my sincerest apologies for these. We do work on maintaining our property in a consistent way and we very much regret it did not show on this occasion. Our maintenance team reacted promptly and fixed most of the issues you experienced. Again, Mr. Kazandjian, our sincerest apologies for this less than perfect stay. We do hope you will give another opportunity to prove that your experience was the exception rather than the rule. Please do not hesitate to contact me personally so I can take care of your next booking. In the meantime, I remain at your entire disposal should you require further assistance. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice location. Rooms were lovely but many things didn’t work. Sink didn’t drain, burnt out lights in room, no coffee in room, mini fridge not stocked. We asked for it to be fixed. It never was. Front desk staff had attitude.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 2 weeks ago
Dear 796dianneh, We would like to thank you for staying with us at the Raphael Hotel and for sharing your thoughts online. We are grateful for your feedback and are sorry to learn that your stay did not leave up to your expectations. We would like to extend our sincerest apologies for the maintenance issues you encountered in your room. Please be assured that we have shared your feedback with ou maintenance and housekeeping team for immediate resolution. Your comments relating to the service shortfall is duly noted and will be addressed to involved team for better guest experience. We remain at your entire disposal and we hope you will consider staying with us again, as we are confident we can provide an even better experience. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was one of the highlights of our brief stay in Paris, and we would most definitely plan to stay here again on a return trip. The Room We stayed in a Signature Suite, which had a bedroom and separate sitting room. The room was huge, comfortable, and beautifully appointed. The hotel itself was tasteful and peaceful. We truly looked forward to returning there each day. The Service Staff were helpful, generous, discrete, and it felt like every time we left the room we would return to see that it had been tidied (multiple times a day). Location A Metro stop is immediately outside the door (Line 6), with another a few minutes away at the Arc de Triomphe. For most of the places you’ll want to visit, it will require a ride on the Metro. The locations walkable are the Arc and the Champs-Élysées. Critique Only two things come to mind, and neither of them were close to being bothers such that it would mean we wouldn’t return. The first, air conditioning: we were in Paris during the summer heatwave (up to 105F one day), and we were sure to book a room that was air conditioned. When we arrived we learned that consisted of a portable A/C unit that was vented out the window, requiring the window be left open. We maneuvered the drapes to cover much of the open window, but leaving the window open in that level of heat did make a difference. It wasn’t what I thought would be the case when I saw the room listed as air-conditioned. We were comfortable nonetheless. The second: the shower temperature was erratic. Over the course of a five-minute shower the temperature would vary wildly. It would never get so cold or so hot that it was unbearable, but it was quite noticeable. Summary The critiques are minimal in comparison to the overwhelming quality of the hotel. We loved it, and we’d happily return.…
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 2 weeks ago
Dear danielpatterson, We would like to thank you for staying with us at the Raphael Hotel and for sharing your detailed feedback. We are extremely pleased to read that you had a lovely stay with us and appreciated our well-appointed and comfortable rooms, prime location and helpful staff. However, we would like to apologize for the issues you encountered with the AC and water temperature. please be assured that our maintenance team have been updated to immediate resolution. We thank you again for your feedback and remain at your entire disposal. Looking forward to welcoming you back very soon. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for the third time in the hotel. Normally we stay in a junior suite, but being late with the reservation we could only opt for a superior room. The room was a good size…however it could need an update. The hotel has a gorgeous historic charm but it is about time to introduce modern comfort. The roof top terrace and the hotel bar are a real asset. The breakfast is too average for the hotel category. Service was excellent and staff is very attentive.
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Date of stay: June 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 4 weeks ago
Dear Stepehnheverlee, We would like to thank you very much for staying at the Hotel Raphael. We appreciate your feedback and are happy you appreciated the service of our staff and rooftop terrace. We are also glad that you enjoyed our spacious rooms. Please know that we work proactively and consistently to keep our property in good shape. Continuous maintenance works and upgrades are being carried out in order to guarantee that our facilities are up to standard. We appreciate your feedback and we look forward to welcoming you back to the Raphael. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful stay ay hotel raphael. Superb staff and attention to you. Delightful room and fantastic breakfast. Very wonderful property. Will return. Staff is fantastic!!! We enjoyed location and found the stay to be quite restful. Room was very quiet and location was perfect.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fabrice Afuta, Directeur général at Hotel Raphael
Responded 5 weeks ago
Dear morello33, Thank you very much for your recent stay at the Hotel Raphael and for your perfect rating! We sincerely appreciate your feedback and we’re happy you have enjoyed our property and facilities as well as the service provided by our staff. We remain at your entire disposal and look forward to your return. Best regards, Fabrice Afuta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$394 - $563 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raphael hotel paris, hotel raphael paris
LOCATION
FranceIle-de-FranceParisChamps-Élysées / Chaillot / Étoile / 16th Arr. - Passy
NUMBER OF ROOMS
82
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Claim Your Listing Frequently Asked Questions about Hotel Raphael
Which popular attractions are close to Hotel Raphael?
Nearby attractions include Arc de Triomphe (0.2 miles), Galerie-Musee Baccarat (0.2 miles), and La Tombe du Soldat Inconnu (0.2 miles).
What are some of the property amenities at Hotel Raphael?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Raphael?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Raphael?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Raphael?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Raphael?
Conveniently located restaurants include Cafe de Paris Friedland, Bustronome Paris, and Pages.
Are there opportunities to exercise at Hotel Raphael?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Hotel Raphael?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Raphael offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Raphael?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hotel Raphael?
Many travelers enjoy visiting Sainte-Chapelle (2.6 miles), Cathédrale Notre-Dame de Paris (2.9 miles), and Arc de Triomphe (0.2 miles).