Hotel Raphael
853 reviews
#380 of 1,849 Hotels in Paris
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17 avenue Kleber, 75116 Paris France
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$558
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Full view
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Room & Suite (226)
Dining (45)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Raphael
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#380 of 1,849 hotels in Paris
Location
Cleanliness
Service
Value
Travelers' Choice
Situated a 2-minute walk from the Champs-Elysees and the Arc de Triomphe, this 5-star hotel offers luxury accommodation in the heart of Paris. It offers a panoramic terrace and a gastronomic restaurant. Decorated in a Louis 15th and 16th style, guest rooms feature wooden furnishings and elaborate wall hangings. They include a flat-screen TV and a minibar. Some of the suites feature a balcony, views of the Eiffel Tower and lounge area. The Chef of Raphael Le Restaurant proposes gastronomic French cuisine. Guests can relax and have a snack, tea, drink or just a breath at the cosy English Bar's red velvet arm chairs. Other facilities at the hotel include free Wi-Fi access and a fitness room. Charles de Gaulle - Etoile Metro Station is just 400 metres away, providing direct access to the Louvre Museum and the Grand Palais. Trocadero is a 15-minute walk away, which offers one of the best views of the Eiffel Tower in Paris.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Rooftop terrace
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French
Location
Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
Contact
17 avenue Kleber, 75116 Paris France
Name/address in local language
Getting there
KléberParis Metro1 min
Charles de Gaulle – ÉtoileParis Metro4 min
Rental CarsSee rental cars from $21/day
853Reviews19Q+A100Room tips
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Popular mentions
We booked this hotel before COVID had swept the world. Our trip was planned for March 2020 and was completely canceled due to having to quarantine 14 days and just to be safe - after all, it was the beginning of the pandemic and we were planning to travel with children. We did not ask for a refund, just a voucher to stay in the future because we plan to visit Paris as soon as it is safe. They denied us ANYTHING and had ZERO customer service and again we asked for a voucher - not a refund. I understand they are a smaller hotel but expected WAY more from a 5-star property/ it was also for my birthday. BEWARE - DO NOT BOOK THIS DURING THE PANDEMIC, YOU WILL COMPLETELY LOSE YOUR MONEY IF YOU DON'T GO.
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Date of stay: March 2020
Service
2 Helpful votes
Helpful
Staff very friendly and helpful, breakfast wonderful! Highly recommend! Very centrally located, making getting around very simple. Walking and using the subway. Beautiful bar/lounge that was quite popular at night I
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Date of stay: December 2019
Value
Cleanliness
Service
Helpful
Response from ManagementRaphael, Directeur général at Hotel Raphael
Responded Jan 21, 2020
dear guest H6872UWjayp, first of all many thanks on behalf of the entire team for your wonderful comment I would like to wish you also a happy new year. The team is very proud to welcome everyone in your home away from home and offer our typical family like, friendly hospitality. Romain our pastry chef was happy to read that you enjoyed the croissants and other delicacies. Christian our head bartender is also doing a fantastic job with his team in our bar anglais. We wish you many happy returns in our hotel. Thank you for visiting us again. best regards, Yves Wencker
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We booked this hotel due to its location and rooftop terrace to watch the fireworks. I’ve stayed in Paris many times before and the customer service is hit or miss. First thing is I have to say the customer service at this hotel was top notch. The doormen and concierge were always so kind and helpful. When asked questions, the concierge was responsive and helped us book reservations right away. The front desk staff was also very welcoming. However, when we got to our room, we were surprised that there were so many cracks and chipped paint in areas. There was also mold in our bathroom. We reported our disappointment in the room and we were loved to another room the next day. They were apologetic and gave some free goodies and also comped our NY day brunch (130€/pp). The wait staff though did not speak English well. The new room was in much better shape. The rooms overall were spacious. It is a more traditional and older feel but very clean and comfortable. The location is excellent as the train stop is nearby. But during this time the trains weren’t working due to the strike. For NYE on the roof top, you can see both the Eiffel and the Arc du Triumphe. We enjoyed the amazing fireworks show. Overall, I would recommend this hotel if you would like to enjoy the rooftop terrace and like a more spacious room in Paris. The service was also excellent. …
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Date of stay: January 2020Trip type: Traveled as a couple
Helpful
Response from ManagementRaphael, Directeur général at Hotel Raphael
Responded Jan 6, 2020
Dear tinklemd, first of all best wishes for the new year! Thank you for your kind comment that I have shared with the entire team, always a pleasure to read sich positive reviews. I am pleased to read that your enjoyed our spacious rooms, indeed space is a rare commodity nowadays and the hotel is a rare testimony to a bygone era when travellers use to travel overseas with trunks and stayed many weeks in the same place, hence the large dressing rooms/storage space and large rooms. We do our best to upkeep the rooms in an ongoing manner, I am happy that your new room suited best your needs. The team is fantastic overall, very eager to please and ensure every guest has a memorable experience. Our terrace is very unique indeed, I hope you will be able to visit us again soon! thank you again and best regards, Yves Wencker
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I booked my room via booking.com. I arrived late in the evening after a long busy day traveling and business dinner, the check in was smooth. The lobby and room looked elegant at first glance. There was delicious welcome cakes waiting in the room too. I got room 015. The big horrible surprised hit me in the morning when entered bathroom which was a worn down bathroom with cracked tiles, rusted faucets, fittings and shower head and worst enough black mould at the corner of bath tub and with a discolored dusty hairdryer hangin there (there was a new one in the room) but look this one was horrible!!? The worst and most unbeleivable part came, I saw a smal half an inch cockroach walking on the wall right below towel rack!! If I had seen this last night I could not sleep there at any costs. The wall paints in the room was peeling near the floor in some areas near entrance. I checked out in the morning, receptionist promise he will send someone to take care of cockroach. Later booking.com refused to publish my review, which is based on my personal experience in room they booked me in, against the fact I am a member since 15 years; sorry booking.com I never book through you. I do not think all their rooms are like that but I know cockroaches can go anywhere, specialy the little ones!!!?…
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Date of stay: December 2019Trip type: Traveled on business
Value
Location
Service
Room Tip: Never accept room 015 and check the room and bathroom before check in.
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3 Helpful votes
Helpful
Response from ManagementRaphael, Directeur général at Hotel Raphael
Responded Dec 11, 2019
Dear Mohammadreza A, thank you for your review which I have read with great interest. To start with let me offer you our most sincere apologies for what seems to have been a terrible experience. I can only reassure you that these are not the standards we live up to and that the hotel and its team is worth its five stars. In regards to pest control we do have all the necessary prevention in place, I can understand your disppointment. This is clearly not acceptable. The rooms are spacious and elegant overall Indeed, we do work on maintaining our property in a consistant way, I am terribly sorry, once again if this did not show. I would be happy to invite you and visit our most recently renovated rooms during a future stay at your convenience. The team and I would welcome a second chance, the Raphael deserves it. I look forward to hear from you. Yves.wencker@raphael-hotel.com best regards, Yves Wencker
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This old hotel is said to be historic building. The rooms are large, almost twice the size in Paris. The furniture is old, bed is comfortable, clean bathrooms. The staff at front desk, and restaurant are very courteous. Location is good, 3 minutes to Etoile and to many good restaurants. Its roof top has a great view of Eiffle tower and Arc de Triomp.
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip: Go to roof top to have spectacular view of paris.
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Helpful
Response from ManagementRaphael, Directeur général at Hotel Raphael
Responded Dec 11, 2019
Dear Rangassamy L, Many thanks for your great review, Always a joy to read and share with the team! I can only agree with you, the rooms and public areas are just amazing. Th hotel is historic and charming and the team makes back flips to make every guest feel like a royalty. I wish you many happy returns and yes enjoy the 600m2 rooftop terrace! best regards, Yves WENCKER
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PRICE RANGE
$339 - $633 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raphael hotel paris, hotel raphael paris
LOCATION
FranceIle-de-FranceParisChamps-Élysées / Chaillot / Étoile / 16th Arr. - Passy
NUMBER OF ROOMS
82
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Claim Your Listing Frequently Asked Questions about Hotel Raphael
Which popular attractions are close to Hotel Raphael?
Nearby attractions include Arc de Triomphe (0.2 miles), La Tombe du Soldat Inconnu (0.2 miles), and Galerie-Musee Baccarat (0.2 miles).
What are some of the property amenities at Hotel Raphael?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Raphael?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Raphael?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Raphael?
Conveniently located restaurants include Pages, Pleine Terre, and Schum.
Are there opportunities to exercise at Hotel Raphael?
Yes, guests have access to a fitness center during their stay.
Does Hotel Raphael have an airport shuttle?
Yes, Hotel Raphael offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Raphael?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Raphael?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Raphael offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Raphael?
The staff speaks multiple languages, including English and French.