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Hotel Jeanne d'Arc

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#467 of 1,796 Hotels in Paris
Certificate of Excellence
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1 room 2 adults 0 children
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560 Reviews from our TripAdvisor Community

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Showing 445: English reviews
Edinburgh, United Kingdom
Reviewed 5 days ago NEW

Having read good reviews we booked 3 nights directly with the Hotel thinking this would be better & paying 437 Euro. The room had damaged wall paper, black scuff marks & a heater that could not be switched off making sleeping impossible. 3 requests to fix the heater were simply ignored. As guests are simply treated as numbers I suggest...

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Helpful?
Thank Reekylad
Reviewed 2 weeks ago via mobile

Terrible experience! First time I've been let down by hotel tonight but I still recommend using the app, the first room I was assigned it was more like a hostel that a hotel room when I complained they assigned me to a normal room, I found this very suspicious and very rude why would they subject somebody to such a...

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Thank David S
Sydney, Australia
Reviewed 4 weeks ago

From reservation to check out our stay here was pleasurable. The room was lovely, clean and pretty comfortable (the only suggestion here would be if possible a kettle for early risers to make a tea or coffee in room). The staff however were what made this stay. Terrence, Cyrus (probably not the right spelling sorry), Paul and Stefan at the...

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Helpful?
Thank Bernadette2508
information7, Propriétaire at Hotel Jeanne d'Arc, responded to this review

Dear Guests, On behalf of the entire team, we would like to thank you for your kind message. It was a pleasure welcoming you at Jeanne d'Arc. We noted your suggestion and we will make the necessary changes. We thank you again and we look forward to seeing you again soon. Best regards,

Toronto, Canada
Reviewed 4 weeks ago via mobile

The staff were wonderful. My room was larger than expected and the view was lovely. The hotel is near restaurants, cafés and the best falafel in Paris. It's a one hour walk to the Eiffel Tower and thirty minutes by Métro to Montmarte. Le Marais is colourful. The hotel is right near the Place des Vosges. A quiet spot in...

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Thank CityParkBob
information7, Front desk at Hotel Jeanne d'Arc, responded to this review

Dear Guest, Thank you for taking time to share this nice opinion of your stay at the hotel. We are glad you liked our neighborhood and that the room met your expectations. The area is very convenient indeed, full of nice restaurants and historical places. It will be a pleasure to welcome you for another stay with us. Best regards,...

Medford, Oregon
Reviewed 5 weeks ago

I stayed at the Jeanne D'Arc for 5 nights and could not have been happier with my choice to stay in this awesome hotel. From the initial reservation, to the few changes in dates before my arrival, and the information provided to me after my arrival all made me feel like I was "coming home" rather than a customer. Terrance...

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Thank Tracy C
information7, Front desk at Hotel Jeanne d'Arc, responded to this review

Thank you for taking time to share this nice review. It was a pleasure to welcome you at the hotel, and to offer nice restaurants suggestion (a must in Paris) and directions. We wish being able to welcome you for another stay. Best regards, Terrence

Toronto
Reviewed November 4, 2016

We had been trying to get a reservation at this 3 star for years, whenever one of our trips to France was in the planning stages. But we had no luck--its VERY popular. Then we finally got in this fall and not only that, but we scored their L' Apart or 6th floor family triple. there was just the 2...

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Thank zebecToronto
information7, Propriétaire at Hotel Jeanne d'Arc, responded to this review

Dear Guests, Following your message, we would like to sincerely thank you for taking the time to share your experience with us. It was a pleasure welcoming you and reading you enjoyed your stay is the best feedback you could leave us. We look forward to welcoming you again soon. Best regards,

Seattle, Washington
Reviewed November 2, 2016

First time to Paris and most difficult decision was which part of city to stay in. Spent 4 nights here and found it to be ideal for exploring, shopping, dining, sight seeing. Room was modern, good sized (think we chose the 2nd category up), and clean. Staff was very helpful and spoke excellent English. We didn't have trouble with noise,...

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Thank Loran J
information7, front desk at Hotel Jeanne d'Arc, responded to this review

Dear guest, We thank you for taking the time to post a feedback after your stay with us. We are glad to read that this was your first visit to Paris and thank you for choosing our district and of course our hotel. We thank you for the nice comment about your room as well as about our staff which...

Reviewed November 1, 2016

This calm hotel is the best place where to stay if you want to visit Paris while living in a lively and young area. We were in the hotel in the night of Halloween 2016 and we found in the room, as a nice gift from the hotel, a pumpkin toy with sweets. It was super cool! Definitely, strongly suggested!

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Thank Valerio I
information7, front desk at Hotel Jeanne d'Arc, responded to this review

Dear guest, We thank you for posting your feedback after your visit at hotel Jeanne d'Arc. We are glad to read that you have apreciated your stay with us. Thank you also for the comment about the pumpkin wiht sweets . We wanted to please our customers who are celebrating Halloween. Thank you for all your nice comment and we...

Sorrento, Italy
Reviewed October 31, 2016

Nice Hotel in a great position...in the middle of Le Marais. All the persons at the reception was really kindly. On sunday is possible to live the luggage and stay around Paris for all the day, at the return they wait you with a cake and a drink

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1Thank Feli_travel
information7, front desk at Hotel Jeanne d'Arc, responded to this review

Dear guest, Thank you for sharing your experience with other customers after your visit at hotel Jeanne d'Arc. We are glad to read that you had a nice stay with us. Thank you for the nice comment about the drink and cake as we are offering that to all our guests. We keep doing the maximum to improve the quality...

Santa Cruz, California
Reviewed October 13, 2016

We had not been to Paris in 26 years but my husband knew he wanted to stay in the Marais area and we chose this hotel based on Trip Advisor reviews. We could not have been happier. It was perfect for us and we felt it was very reasonably priced for Paris. One week before our arrival we received a...

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Thank LoveToTravel524
information7, Front Desk at Hotel Jeanne d'Arc, responded to this review

Dear Guest, We want to thank you for taking time to post your feedback after your stay at hotel Jeanne d'Arc. We are glad to read that after 26 years you have chose to stay with us and that is was a good choice .Thank you for describing your experience before , during and after your stay with us, it...

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Staying in Le Marais

Neighborhood Profile
Le Marais
The Marais is a winding maze of multi-faceted streets that beg to be explored. It bursts with small boutiques, historic buildings, cozy traditional restaurants, and hidden parks. Around each corner, you'll come across little gems of architecture spanning the centuries, from understated medieval towers to classical libraries and 17th century splendor. This neighborhood unites a rich mix of people of all ages, but it's best known for the gay scene mostly in the south and the Jewish community around Rue des Rosiers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge

Additional Information about Hotel Jeanne d'Arc

Address: 3 rue de Jarente | 04 Arr., 75004 Paris, France
Location: France > Ile-de-France > Paris > Le Marais
Price Range: $101 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Jeanne d'Arc 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Hotel Jeanne d Arc
Jeanne d Arc Hotel
Grand Hotel Jeanne Darc
Hotel Jeanne Darc Paris
Grand Hotel Jeanne d Arc
Hotel Style:
#352 Family Hotel in Paris
#526 Romantic Hotel in Paris
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Jeanne d'Arc staff and other travelers.
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Questions? Get answers from Hotel Jeanne d'Arc staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for what you want. They were very helpful and sent an email before we arrived.”
 of 5 bubbles loranj2015, Nov 2, 2016 | Read review
“Ask about rooms with best Internet service. Singles rooms are Really Tiny...”
 of 5 bubbles sfbearSanFrancisco, Oct 2, 2016 | Read review
“The attic room we stayed in was a family room with windows overlooking the skyline.”
 of 5 bubbles janis1246, Sep 21, 2016 | Read review
“Some rooms will still require a few steps after getting off the lift, ask about this if you have trouble with steps.”
 of 5 bubbles kenny_b_04, Aug 18, 2016 | Read review
“Lower floors have better wifi access.”
 of 5 bubbles eawest, Aug 10, 2016 | Read review
5 of 5
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