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33 rue Cambon, 75001 Paris France
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Traveler (500)
Room & Suite (258)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Castille Paris – Starhotels Collezione
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#495 of 1,884 hotels in Paris
Location
4.8
Cleanliness
4.5
Service
4.4
Value
4.0
The Castille is prestigiously located in Rue Cambon near the city’s most exclusive fashion boutiques and signature sights, such as the Louvre, the Champs Elysées and the Centre Pompidou. The hotel's 108 rooms and suites occupy two wings of the building, each with a character of its own: one exudes contemporary elegance, while the other offers a touch of classic French style. In the elegant Salon de Thé, the Castille has something for every occasion at the L’Assaggio restaurant and its bar. During spring and summer, guests can dine under the Parisian stars in the enchanting inner courtyard. The Castille has three daylight meeting rooms to host receptions and private gatherings for up to 55 people. The hotel team can arrange any type of event and make it a memorable occasion. All services are carefully crafted to ensure every guest a superlative experience, from the Les Clefs d’Or Concierge to the 24-hour room service.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Conference facilities
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, French
Hotel links
Special Offer:Discover the I AM STAR World!

Location

Full view
100Great for walkers
Grade: 100 out of 100
376Restaurantswithin 0.3 miles
98Attractionswithin 0.3 miles
1235Reviews18Q+A100Room tips
Traveler rating
  • 673
  • 366
  • 115
  • 53
  • 28
Time of year
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Most Recent
Lukas B wrote a review Aug 2022
4 contributions1 helpful vote
Rooms were nice but small as expected for Paris. I got in late and tried to charge my phones for a flight the next morning. Phones wouldn’t charge because a a circuit breaker flipped which is frustrating but not necessarily the hotels fault. Called down and waited and no one came up. Had to go down to the front desk and get upset to get anyone to take care of the problem. Can’t believe that it was necessary in such a high end hotel and up way later than I was expecting trying to charge my phone.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Castille Paris, Owner at Castille Paris – Starhotels Collezione
Responded 4 weeks ago
Dear Guest, Firstly, we would like to thank you for your feedback. Secondly, we deeply regret reading that your experience was less than perfect. Rest assure, your feedback has been shares with our team, and we will take your feedback into consideration in order to improve our services. We hope we have the chance to welcome you to our hotel. Sincerely, Alessandra Bragoli, general manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SwizerlandRoisinDubh wrote a review Jul 2022
Swizerland719 contributions302 helpful votes
Hotel's Favorite
My kind of hotel: cozy, stylish, super well located (and in this instance super well means SUPER well). Super in the centre with none of the centre disadvantages. Beautiful interior and bar, breakfast area is amazing (patio). Breakfast all super fresh and tasty. I know where I’ll stay when back in town.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Castille Paris, Owner at Castille Paris – Starhotels Collezione
Responded 4 weeks ago
Dear Guest, Thank you for taking your time with this glowing review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. Our gratitude for your kind words dedicated to our team. We hope it will not take too long until we welcome you back at the Castille Paris. Best regards, Alessandra Bragoli, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R14 wrote a review Jul 2022
New Jersey5 contributions1 helpful vote
Ideal location in Paris, close to everything. Warm, friendly staff, helped us navigate restaurants, healthcare, transportation; made us feel very much at home. Fantastic daily breakfast buffet that we looked forward to every morning. Loved our stay here.
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Castille Paris, Owner at Castille Paris – Starhotels Collezione
Responded 4 weeks ago
Dear Guest, Thank you so much for this kind comment. Our Team was really happy to welcome you at Hotel Castille Paris. We are really glad you enjoyed your stay with us. We hope to see you soon! Alessandra Bragoli, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
K. Hoppen wrote a review Jun 2022
New York City, New York1 contribution
Perfectly located on the chicest quiet street, in the middle of EVERYTHING! The staff at this boutique, 5 star, hotel are warm, inviting and solicitous. They made us and our two school age daughters feel very welcomed and comfortable. The breakfasts are delicious! The beds are amazingly comfortable and there was space for us, a cot and our bags. The general manager and her staff did everything to make our stay amazing. We can’t wait to return!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Starhotels Castille Paris, Other at Castille Paris – Starhotels Collezione
Responded Jun 29, 2022
Dear Guest, Thank you for taking your time with this glowing review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. We take pride in taking care of our guests in order for them to feel invited and warm and are very pleased that your expectations were highly met.Our gratitude for your kind words dedicated to our team. We hope it will not take too long until we welcome you and your lovely family back at the Castille Paris. Best regards, Alessandra Bragoli, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steven wrote a review Jun 2022
Dublin, California2 contributions
Please be careful of this hotel as they will fraudulently charge your credit card. I booked them on Hotels.com as a refundable pay at the hotel booking and they immediately charged my credit card and refused to refund. After numerous complaints, they refunded partially and then ignored all my subsequent messages. They belong to Starshotel group from Italy and have been reviews for this hotel group. Plenty of other choices and don’t take a risk with this hotel as they are definitely not 5 star rating.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Castille Paris, Owner at Castille Paris – Starhotels Collezione
Responded 2 weeks ago
Dear Guest, Firstly, we would like to thank you for your feedback. Secondly, we deeply regret reading that your experience was less than perfect. Rest assure, your feedback has been shares with our team, and we will take your feedback into consideration in order to improve our services. We hope we have the chance to welcome you to our hotel. Sincerely, Alessandra Bragoli, general manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PerCinque wrote a review May 2022
22 contributions4 helpful votes
A wonderful place in the heart of Paris. It was our second time in 10 years and the hotel is still fantastic. The setting, the interior design, everyone’s politeness are just amazing. We particularly love the sitting corners in the lobby and the restaurants. It’s like being at home in a wonderful palace. We must admit we are also mesmerized by Heliot’s (the cat) lazy complaisant presence on the fauteuils. The first time we were with the family in the suite which was amazing. This time we were two in a double room and the size is pretty much Paris average and the bath according to the room. We enjoyed the quiet of Rue Cambon. We can’t wait to come back.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Starhotels Castille Paris, Other at Castille Paris – Starhotels Collezione
Responded Jun 3, 2022
Dear PerCinque, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience equivalently to that which you had encountered some years ago. We take pride in taking care of our guests and are very pleased that your expectations were highly met. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. Our gratitude for your kind words dedicated to our team. Thank you once again for choosing to stay with us and we look forward to welcoming you back as well! Kind regards, Alessandra Bragoli, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Mam wrote a review May 2022
2 contributions
I enjoyed a lovely stay in the heart of paris! With a lovely breakfast buffet as well as a romantic dinner at the L’Assaggio. I tried the Vitello Tonnato as sell as the Agnolotti del plin both extraordinary!! I will be back shortly!!
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Starhotels Castille Paris, Other at Castille Paris – Starhotels Collezione
Responded May 15, 2022
Dear Alex, Thank you for taking your time with this glowing review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay to the fullest. Our gratitude for your kind words dedicated to our team. We hope it will not take too long until we welcome you back at the Castille Paris. Best regards, Alessandra Bragoli, general manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dche85 wrote a review Apr 2022
Los Angeles, California132 contributions55 helpful votes
I stayed at the Castille, because this was the chosen hotel for a wedding I was invited to in Paris. The property is lovely. The BEST part of the hotel is the breakfast in the morning. It was nothing less than spectacular. Fresh fruits, pastries, breads, breakfast salads, eggs, bacon, mushrooms, lox and so much else. Also offering orange juice, grapefruit, water and champagne. What got me up in the morning was the joy this brekkie brought me, and Im not really a breakfast fan. I did have a few issues however. My bathtub was not cleaned upon arrival, with the thickest dirtiest ring around the tub. Towels that were stocked in my bathroom had holes in them. And my mini bar never really got properly restocked. These are not the biggest issues, however, when paying the going rate per night, every single detail does matter, and I wish I would have gotten slightly higher quality service in my room. All of the staff was amazing and kind! I did appreciate all of them.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Starhotels Castille Paris, Other at Castille Paris – Starhotels Collezione
Responded May 12, 2022
Dear Guest, Thank you for taking your time with this kind review. We were happy to be a part of your Parisian escape, delivering the service of our highest standards, so it is a delight to know that you enjoyed your stay and breakfast to the fullest. Our gratitude for your kind words dedicated to our team. We would like you thank you for sharing your regards concerning the service of the room, and we will make sure to inform all necessary departments. We hope it will not take too long until we welcome you back at the Castille Paris. Best regards, Alessandra Bragoli, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
de saint didier e wrote a review Oct 2021
Los Angeles, California65 contributions29 helpful votes
You can t beat the location Rue Cambon clearly. The rooms need to be renovated a bit. They are very small, bathrooms are nice but without bathtubs. Beds are comfortable and basically it was a nice stay. However, my friend used Concierge/front desk at two occasions and it was a disappointing experience. 1- He called them and asked them to send me a nice welcome note from him and left his contact. I was greeted with an envelope from front desk containing my friend note printed with the note he had sent to the hotel....not really thoughtful 2- My friend sent me some treats because he could not be here when I arrived. Someone knocked at the door and brought be a bad with no note, no info and could not tell who it was from. I almost did not open it not knowing where it was coming from...again, did not bother to add a small note to say who had sent it. Really not what you expect from a 5 star hotel so I don t think I will be back as there are so many options in Paris. The details make the difference and I would not recommend except for the location.
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Date of stay: October 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Starhotels Castille Paris, Autre at Castille Paris – Starhotels Collezione
Responded Feb 16, 2022
Dear Desaintdidiere, I would like to first and foremost thank you for taking the time to provide us with your feedback. I will have to agree with you the location is indeed memorabme. We always value our guests comments and impressions and I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality. I truly regret that we fell short of your expectations and I can assure you that we took the time to review those points with most attention in order to rectify those situations in our service delivery standards. We shared your feedback to our team in order to help us improving our service. With renewed apologies, Alessandra Bragoli, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel-Madrid wrote a review Oct 2021
Madrid, Spain46 contributions60 helpful votes
+1
We originally stayed at this hotel about 30 years ago when my company sent me to work in Paris and we stayed 3 or 4 weeks in a duplex room while we looked for an apartment. So this was a trip down memory lane.! - that we really looked forward to. FOR: - Location, location, location - Good sized duplex room - Wonderful Acqua di Parma toiletries - Mini bar water and sodas included in room price AGAINST: - It’s hard to understand how a 5* hotel does not control simple details - kettle did not work - downstairs TV only had 3 or 4 channels - upstairs bedroom TV did not work at all - coffee machine did not work properly - why provide a coffee machine and only 1 coffee capsule in a double / duplex room?? - the bedroom toilet was broken and supported by a piece of wood (see photo) - the same wall was broken (see photo) - the bathroom mirror shaving section was obviously only for large basketball players (see photo - incorrectly installed) - cabling around TV etc is a nightmare and potentially hazardous (see photo) - etc. We did ask reception to fix the above problems on our first morning - having arrived at 23:30hrs the first day. We were told that maintenance would do so - and the receptionist wrote down a list of items to be addressed. But - they didn’t. And on checkout the (different) receptionist did not even ask “How was your stay” or even “I hope you enjoyed your stay”. Clearly a serious management and quality control issue … where this hotel will potentially go out of business if they do not quickly get their act together
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Starhotels Castille Paris, Other at Castille Paris – Starhotels Collezione
Responded Feb 16, 2022
Dear Daniel, I would like to first and foremost thank you for taking the time to provide us with your feedback. We always value our guests comments and impressions and I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality. I truly regret that we fell short of your expectations and I can assure you that we took the time to review those points with most attention in order to rectify those situations in our service delivery standards. We shared your feedback to our team in order to help us improving our service. For instance, we have now included more channels and maintenance made the necessary changes. We are truly thankful for your feedback. With renewed apologies, Alessandra Bragoli, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$392 - $647 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
starhotels castille paris hotel paris, starhotels castille hotel paris, paris starhotels castille hotel, castille hotel paris
FORMERLY KNOWN AS
Castille Paris
LOCATION
FranceIle-de-FranceParisSaint-Honoré / Triangle d'Or / 1st Arr. - Louvre / Place-Vendôme / Louvre / Palais-Royal
NUMBER OF ROOMS
108
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Frequently Asked Questions about Castille Paris – Starhotels Collezione
Which popular attractions are close to Castille Paris – Starhotels Collezione?
Nearby attractions include BAM Karaoke Box Madeleine (0.2 miles), Paris by Tuktuk (0.3 miles), and Le Triangle - Escape Game (0.3 miles).
What are some of the property amenities at Castille Paris – Starhotels Collezione?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Castille Paris – Starhotels Collezione?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Castille Paris – Starhotels Collezione?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Castille Paris – Starhotels Collezione?
Yes, parking is available to guests.
What are some restaurants close to Castille Paris – Starhotels Collezione?
Conveniently located restaurants include Pur' - Jean-François Rouquette, Contraste, and Frog Hop House.
Are there opportunities to exercise at Castille Paris – Starhotels Collezione?
Yes, guests have access to a fitness center during their stay.
Does Castille Paris – Starhotels Collezione have airport transportation?
Yes, Castille Paris – Starhotels Collezione offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Castille Paris – Starhotels Collezione?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Castille Paris – Starhotels Collezione?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Castille Paris – Starhotels Collezione offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.