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Hotel Lancaster Paris Champs-Elysees

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7 rue de Berri, 75008 Paris France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (363)
360
Panoramas (47)
Room & Suite (262)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#279 of 1,868 hotels in Paris
Location
Cleanliness
Service
Value
Travelers' Choice
This five-star Hotel Lancaster reveals the French art of living and contains an extensive and valuable collection of artworks, subtly combined with contemporary elements. This address is a piece of heaven nestled in the heart of Paris that offers the utmost comfort and refinement to its guests. The 45 rooms and 11 suites are mostly situated around a beautiful courtyard that provides guests with a calm and peaceful atmosphere, the ideal place for lunch or dinner, afternoon tea or cocktails carefully prepared by the barman. Inside, contemporary and traditional elements merge to create a harmonious balance; every detail has been taken care of to create a classic and elegant atmosphere. The Hotel Lancaster is incredibly rich in history. Monsieur Restaurant has been created at Hotel Lancaster serving seasonal, regional and authentic French countryside cuisine sourcing fresh ingredients from each locality. Each month a different region is celebrated for guests to discover and savour combining both simple and complex tastes filled with countryside conviviality. Patrons of the restaurant have a chance to experience the delight of each different area without travelling out of Paris. The mix of authenticity and glamour in the decor coupled with warm and friendly staff make the Hotel Lancaster a refuge in the heart of bustling Paris. The Bar of Lancaster offers an intimate atmosphere to relax and savour a personalised and exclusive cocktail.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Spa
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Boutique
Languages Spoken
English, French

Location

Full view
100Great for walkers
Grade: 100 out of 100
409Restaurantswithin 0.3 miles
68Attractionswithin 0.3 miles
901Reviews13Q+A100Room tips
Traveler rating
  • 602
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  • 63
  • 34
  • 29
Time of year
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Popular mentions
Carlos B wrote a review Jan 4
Madrid, Spain74 contributions49 helpful votes
Check in was ok except for a confusion of deluxe room paid for vs the room we got. The beds where a little hard for our like. The room was an ok room. We understood that we will get a bottle of water every day but it never happened. So we took one as an emergency out of the mini bar for $10 euros. My wife ate a chocolate smaller than a Hershey bar and we paid $25.00. On the breakfast it was ok for a couple of days but after 3 days, you get tired. Same pastries every day and no option except variety on eggs served. Should offer variety of pastries and pancakes or french toast or similar. The worst part was the hot coffee offered, which it never was hot and we returned it for at least three consecutive days. And requested hot coffee with hot milk on the side. It was never hot. It was warm and we like our coffee hot. The server always blamed it on the machine. We had breakfast in the room twice and the coffee was also very cold. Our first hot coffee we had it in the airport in the way home. On the positive side the hotel was centrally located and it is overall a nice hotel with very nice people always willing to help. The New years day activity was a 5 star activity. Food, music and service where very good. Overall the personnel is very service oriented. In order to become 5 Star these items should be corrected.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Avoid the $42 euros breakfast and the limited menu on the restaurant. Never ask for. Caesar...
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Response from Christophe L , Autre at Hôtel Lancaster Paris Champs-Élysées
Responded 2 weeks ago
Dear guest, Thank you for sharing your review and for your kind words. . We also greatly appreciate your comments about aspects of your stay that need updating. Any suggestions or opinions related to our service or our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that my will is to achieve this goal. I would like to present you my most sincere apologies for not having met totally your expectations.. We are looking forward for a new occasion to welcoming you back and provide you with our professionalism, politeness and best care, which are indeed the basis of Lancaster Customer Care Philosophy. With kind regards, Chris Christophe Lajoinie Guest Care & Front of House Manager
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Kevin K wrote a review Jan 3
Santa Monica, California25 contributions19 helpful votes
+1
I really enjoyed our stay at the Lancaster. The hotel was beautiful, the room was excellent and the entire staff went out of their way to make our stay special. We booked the Feliz Ziem Suite for six nights. There were only three photos online, but it looked so beautiful. We were so surprised when we walked inside the suite. It was bigger and more beautiful than the photos, including a large bathroom, a walk-in closet and a large private outdoor balcony the length of the room. From restaurant reservations to booking a couples massage (which was absolutely wonderful), the front desk staff took care of everything for us, including scheduling a nurse to come to our room for a 24 hour PCR test the day before we flew back to Santa Monica. My wife and I felt so taken care of by everyone at the Lancaster, that it made our first trip together to Paris even more special. I look forward to stay there again.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Christophe L , Autre at Hôtel Lancaster Paris Champs-Élysées
Responded 2 weeks ago
Dear guest, Letting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much. Thank you for taking the time to share with us on TripAdvisor your impressions. Our team is looking forward to welcoming you back soon for a new memorable Parisian stay. Warmest Regards. Chris Christophe Lajoinie Guest Care & Front of House Manager
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Jonathan Y wrote a review Jan 1
1 contribution
Beautiful boutique hotel with very professional, super friendly and very helpful staff (especially the concierge Eric who really knows his stuff) that made our first trip to Paris that so much better. Highly recommended.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Christophe L , Autre at Hôtel Lancaster Paris Champs-Élysées
Responded 2 weeks ago
Dear Dear guest, Glad to know that you enjoyed your stay. . All the staff is flattered having a review with your compliments and it encourages us to continue to give a personalized service to all our visitors. Eric is indeed a clever gentleman. We all hope to see you soon at the Lancaster for a new experience! With warm regards. Chris Christophe Lajoinie Guest Care & Front of House Manager
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Jamie H wrote a review Dec 2021
1 contribution
The Hotel Lancaster is an extraordinary hotel, with incredibly friendly, helpful, and informative staff. The location is fantastic, right off the Champs Elysees, and a French pharmacy right across the street. I stayed in the Deluxe Room, which was very clean, spacious, and cozy with Parisian charm and flair. The food offered at the restaurant and bar is delicious. The breakfast is incredible! The concierge and staff there are kind and generous. I was in contact with the concierge team for about a week ahead of my trip, and they provided me with great details and information (especially about Covid-19 testing). I am so grateful to the Hotel Lancaster for the amazing experience they provided!
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Date of stay: December 2021
Rooms
Cleanliness
Service
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Response from Christophe L , Autre at Hôtel Lancaster Paris Champs-Élysées
Responded 2 weeks ago
Dear guest, Thank you so much for taking the time to write this glowing feedback from your recent stay. We certainly know that there are many choices in Paris, so we are just so glad that you were pleased with your overall true Parisian experience. Our whole team prides themselves in ensuring that all of our guests are looked after and cared for from the minute that they enter the hotel. It is always lovely to see that this has been recognized by our guests and the teams are thrilled by your kind words. We are now looking forward to welcoming you back to the Lancaster in a not too distant future to renew this unique French experience. Warmest regards and Happy New Year. Chris Christophe Lajoinie Guest Care & Front of House Manager
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leonie713 wrote a review Dec 2021
1 contribution
A stunning hotel, conveniently located off the champs elysee - and if you’re a Walker, a great stretch down to the Tour Eiffle. The suite was absolutely incredible as was the service. Highly recommend!
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Christophe L , Autre at Hôtel Lancaster Paris Champs-Élysées
Responded 4 weeks ago
Dear Guest, We are delighted to read your positive feedback. I would like to sincerely thank you for your very kind words regarding our services. Your comments have been shared with our team which will motivate them to continue their efforts in providing our valuable customers with quality products and services. We all look forward to welcoming you back in the near future. Season's greetings, Yours Sincerely. Chris Christophe Lajoinie Guest Care & Front of House Manager
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PRICE RANGE
$343 - $855 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster hotel paris
LOCATION
FranceIle-de-FranceParisFaubourg-du-Roule / Champs-Élysées / 8th Arr. - Élysée
NUMBER OF ROOMS
55
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Frequently Asked Questions about Hôtel Lancaster Paris Champs-Élysées
Which popular attractions are close to Hôtel Lancaster Paris Champs-Élysées?
Nearby attractions include Champs-Elysees (0.3 miles), Lido de Paris (0.1 miles), and Le Bar - Four Seasons Hotel George V (0.3 miles).
What are some of the property amenities at Hôtel Lancaster Paris Champs-Élysées?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hôtel Lancaster Paris Champs-Élysées?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hôtel Lancaster Paris Champs-Élysées?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hôtel Lancaster Paris Champs-Élysées?
Yes, parking is available to guests.
What are some restaurants close to Hôtel Lancaster Paris Champs-Élysées?
Conveniently located restaurants include Bus Toqué, Cafe de Paris Friedland, and L'Orangerie.
Are there opportunities to exercise at Hôtel Lancaster Paris Champs-Élysées?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hôtel Lancaster Paris Champs-Élysées?
Yes, dry cleaning and laundry service are offered to guests.
Does Hôtel Lancaster Paris Champs-Élysées offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hôtel Lancaster Paris Champs-Élysées?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hôtel Lancaster Paris Champs-Élysées?
Many travelers enjoy visiting Sainte-Chapelle (2.2 miles), Cathédrale Notre-Dame de Paris (2.5 miles), and Arc de Triomphe (0.4 miles).