Prince de Galles, a Luxury Collection Hotel, Paris
33 Avenue George V, 75008 Paris France
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About
#420 of 2,282 hotels in Paris
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Prince de Galles, a Luxury Collection Hotel, Paris is a legendary 5-star jewel of the Parisian Art Deco movement. Since its inauguration in 1929, the Prince de Galles has excelled as a symbol of sophistication and grace in Paris, France. The hotel has 159 rooms, including 43 suites. The hotel is located on the avenue George V, a 5 minute walk from the Champs-Elysées, the avenue Montaigne, and some of the most celebrated landmarks such as the Arc de Triomphe and the Eiffel Tower. The 19.20, the new Parisian cocktail bar offers, in an intimate and exclusive atmosphere, the opportunity to savor recipes that honor Paris, to discover the realms of cognac, and taste some of the very best wines and champagnes from local producers.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Babysitting
Highchairs available
Paid public parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Luxury
Languages Spoken
English, French, Spanish, German
Location
Prince de Galles, a Luxury Collection Hotel, Paris
Getting there
Great for walkers
Grade: 100 out of 100
100
Orly Field
10.2 mi•
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Charles De Gaulle Airport
14.9 mi•
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George V
4 min•Paris Metro
Rental Cars
243 Restaurants
within 0.3 miles
1241Reviews35Q+A100Room tips
Reviews
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I stayed here with my wife here for 4 days. The location is just outstanding. We would walk to Champs every day, shop around, and get some good coffee. The concierge gave some excellent recommendations for dinner based on our inputs. Beautiful room with balcony. Just outstanding
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Date of stay: November 2023Trip type: Traveled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed one night at this hotel during the weekend of 11th November. While the hotel as such is great, with a perfect location and great staff at the reception desk and at the concierge service, I am still struggling with whether it is worth paying rates over 800€ per night. But first things first. Check in was flawless, very friendly. Got accompagnied to the room and the reception provided all the relevant information. All in all great welcoming. Later that day I went to ask the concierge for some tickets for the Louvre. Although it was Saturday, and all of the tours were fully booked, the concierge managed to secure me a spot in a wonderful guided tour. When I came back he enquired about the tour and wanted to know if everything went well. I later asked him if they have some newspapers, which surprinsingly they didn’t. Even though he offered me to go and buy some of the newspapers I wanted, I still feel such a hotel should have a few daily newspaper on hand. The room I got on the third floor was very decent. Very nice layout with comfortable beds. Added with some lovey details, like the chocolate as a welcome amenity. Unfortunately, the durndown service seemed to be done a bit hectical. Coffee was not refilled and the dirty coffee cup was not exchanged. Penalty point: the water pressure in the shower was very very low. At least in my room. I also went for a little workout during my stay. The gym is lovely. Very spacious and well tidied up with all the necessary equipment for a great workout. Everything was very clean. Another mishap unfortunately at the bar in the evening. It seems there is not a real bar in this hotel, except the one at the restaurant. As the restaurant was quite busy, I got ignored for around 15 minutes before I decided to leave… So, no Negroni this time;) Breakfast however is excellent. Small buffet with super fresh products. Buffet contains everything which is needed for an excellent start in the day. Very dedicated and attentive service. All in all Prince de Galles is a nice hotel, with great service and committed staff (except the one at the bar may be;)) Still some mixed feelings about this hotel. If you want to play in the highest league of hospitality, I guess everything needs to be 100%. Which unfortunately was not the case….…
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Prince de Galles a Luxury Collection Hotel Paris, Propriétaire at Prince de Galles, a Luxury Collection Hotel, Paris
Responded 2 weeks ago
Dear Flying_diplo Thank you for taking the time to share your detailed feedback about your recent stay at Prince de Galles. We truly appreciate your kind words about our hotel's great location, friendly staff at the reception and concierge service, as well as the flawless check-in process. Making our guests feel comfortable is one of our top priorities and we are more than happy to read your positive comments about the room layout, relaxing beds, and thoughtful welcome amenity. Your positive comments about our excellent breakfast buffet and dedicated service are heartening, and we are grateful for your acknowledgment of our committed staff. I would like to extend my sincere apologies for the inconvenience you experienced with the turn-down service and the low water pressure in the shower. Rest assured, your comments have been shared with the respective departments to address and improve these areas promptly. Regarding the newspapers we have shifted our offer towards a complimentary online proposal with PressReader, where you can find dailies from all around the world. I'm pleased to know that you enjoyed our spacious and well-equipped gym, and I apologize for the delay and oversight you encountered at the bar. This is certainly not the level of service we aim to provide, and your feedback will be used to implement necessary changes to ensure a more efficient and attentive service in the future. We understand your expectations for a hotel in the highest league of hospitality, and we appreciate your honest feedback. We are committed to continuous improvement, and your insights are invaluable to us. Once again, thank you for choosing Prince de Galles for your stay. We hope to have the opportunity to welcome you back and provide you with an even more exceptional experience. Gerald Krischek General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spotlessly clean room which was beautifully appointed, charming and helpful service, wonderful breakfast buffet. We were treated so nicely, we felt comfortable all the time. We upgraded to a suite which had windows that open, overlooking the courtyard. The bar was a nice place to relax after a long day of sightseeing. Everyone on staff, from the Concierge to the waiters to the doormen to the room service staff were lovely. I would definitely stay again.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
As a top tier member of this hotel's membership program, I'd think they would show appreciation for loyalty by, at the very least, having the room ready at THEIR stated check in time which is 3pm. We arrived at 4pm and the room was still not ready. After a long flight, this is unacceptable. They gave us a free drink while waiting but I just want my room. Also, the ac doesnt cool the room. This is not luxury. Sleeping in a hot room while giving your money to them for that privilege is just crazy. The positives are the location and the staff at breakfast were good. First day a bit disorganized but it improved after. If they dont treat their best customers well, imgaine how they will treat everyone else.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Make sure you get a room with ac that actually works
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Prince de Galles a Luxury Collection Hotel Paris, Propriétaire at Prince de Galles, a Luxury Collection Hotel, Paris
Responded 4 weeks ago
Dear foodfinancetravel, Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Allow me to reiterate that we have been already in contact with you via LinkedIn since you contacted me directly. I did apologize to you and tried to rectify the situation but found out that you had already checked out. Again, we are sorry to read that you did not had access to your room at the moment of your arrival, after the promised check in time. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Regarding the air conditioning in your room, we apologize for any discomfort caused. We strive to provide a comfortable and pleasant environment for our guests, and it is disappointing to learn that the temperature did not meet your expectations. Once again, we apologize for any inconveniences caused and appreciate your valuable feedback. We hope that you will give us another opportunity to serve you better in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us. Cordially, Gerald Krischek General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family just checked in and the first thing is that they informed us there was no hot water which was communicated through the paper that they handed me. One of the front desks then told us to disregard it as the hot water would resume at 5:30pm. We got in the room waited until 7pm and still no hot water. Gave up and went out for dinner. Came back at 9pm and still no hot water. Called guest services and even the night manager but they don’t even have any idea when the hot water come back and would just blame the whole thing to the city of Paris and said there was nothing absolutely wrong with the hotel so there is nothing they can do. The room was also not having warm air and only blowing cold air. This is the winter in Paris and a 5 star hotel like this has zero hot water and hot air. My wife needed to boil hot water to use it the sink and the bath room. After complaning about the AC not having hot air, they sent technical team up and they brought up a single portal heater which is supposed to heat up the entire suite and again, they blamed it on the city. Even the handheld phone doesn’t work. After sending two technicians up, the solution for me is just to use speaker phone instead of using the handheld and sit there to use it. We gave up as again there was no point of being frustrated to all the technicians as they tried hard themselves. The hotel may need a big step up. Perhaps it was just that we were very unlucky to arrive to experienceall of this.…
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Prince de Galles a Luxury Collection Hotel Paris, Propriétaire at Prince de Galles, a Luxury Collection Hotel, Paris
Responded 4 weeks ago
Dear TrailBlazer537888 Thank you for leaving your comment on Trip Advisor. We sincerely apologize for any inconvenience that the disruption of heat supply (impacting heating and hot water) at the hotel has caused to you and your family upon your arrival yesterday. In fact the steam supply for most of the buildings on our street was disrupted by the city of Paris for the entire day yesterday (we have proof for this on file). I can assure you that the issue is not related to the installations of the hotel and it was really an unusual occurrence caused by maintenance work from the city of Paris on the hot steam network that was supposed to be finished before 6.00 pm yesterday. The heat supply from the city of Paris in our area has been re-established during the night and there should be no more impact regarding the heating/hot water supply in our building. I asked our Chief Engineer to check your phone and replace it if necessary. My associates and myself strive to provide a comfortable experience for all our patrons and we remain at your disposal for any further assistance you may require. Yours Sincerely, Gerald Krischek General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel's management and front desk staff should be ashamed. I have stayed at a lot of 5 star hotels, and have had many less than perfect experiences, but this hotel experience, in addition to a recent one at the Four Seasons in Casablanca, takes the cake. First, the hotel bills itself as a luxury palace hotel. While I think it can be classified as 5 star, you do not get the 5 star experience and it is simply well below that of its peer group - the true 5 star palace hotels. Value for the money is lacking, but I will say I used an ABA rate which reduced the rate from $1,300 to $560. At $560, I can accept some poor service. However, I got more than just poor service. First, its General Manager, is probably one of the rudest individuals in the industry. You can see some of his responses in the TripAdvisor review. He tends to blame the guest (and not his hotel or staff) for the service issues. He accepts no personal responsibility. When you have that type of leadership style, it produces equally poor and ineffective staff. We had contacted the hotel well in advance of our stay and informed them of our arrival time and need to check-in early (at noon). They told us that would not be a problem. We stressed we really needed to early check-in so one of the members in the party could attend to an issue at the hospital. On check-in day, the hotel advised that they do not grant early check-ins and that our room likely would not be ready at noon, or 1 pm or 2 pm. In fact, they did not know when the room would be ready. Perhaps not even at standard check-in time as we were in a suite and the guest, a high tier loyalty member (such as me) was entitled to stay until 4 pm. This was outrageous. We wrote to the GM to see what could be done or arranged, but of course, he never responded. We also wrote to theGuest Relations Manager (Corentine), who responded that she would essentially let the Front Desk know. Finally, the Front of House Manager emailed, making excuses for the poor service interaction, and promising the room would be ready. At no point did they send an email to indicate the room was ready. As a result, we made arrangements to go to the hotel later. We finally received a push notification around 2 pm that the room was ready. I guess 2 is the new noon. At least it was before standard check-in time. When I arrived to check-in, the agent was extremely rude. There was no hello, welcome to the hotel, nothing like that. She sternly requested my passport and credit card. When you saw my reservation, rate and discount affiliation she demanded proof that I was a lawyer or entitled to use the American Bar Association rate. She indicated that if I could not provide the poof the rate would be immediately changed. I think she was surprised that a Black American guy could be a lawyer. Or at least that is the way she made me feel. Not the best introduction to the hotel (I have stayed here before and the service and treatment was better, to be fair). Once I produced my ABA card, she didn't even bother to review it, she looked annoyed that I had the proof. To make a very long and bad stay short, I will cut to the chase. The hotel is dated. Our suite felt old and in need of a refresh. It felt dusty, not very clean and it had an oder. we opened the window and that helped. However, what was really disappoints were the number of things that did not work. The living room tv did not work at all, the light behind the table did not work and most problematic was the fact the A/C did not work at all - and they know this in advance. The maintenance person told us, in French that there is nothing he could do and that there are many rooms that simply have no working A/C. The hotel never told us this in advance, never apologized and has provided no compensation for the lack of working A/C. We did not sleep well and overall left more tired than when we arrived. Although I wrote to the hotel, including the GM, they have ignored completely my email. As such, I will be seeking a refund of the entire one-night stay from my credit card company. A hotel should not charge a guest for rooms that do not provide basic needs and necessities. In many of the responses, the GM indicates they have an A/C problem, but then he blames the guest for wanting a cooler temperature room. Blame the guest, blame the victim. It's all the same and this hotel, its management team and Marriott should be ashamed. You should stay elsewhere. i know I will.…
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Prince de Galles a Luxury Collection Hotel Paris, Propriétaire at Prince de Galles, a Luxury Collection Hotel, Paris
Responded 3 weeks ago
Dear jamessW8845DN, Thank you for your feedback about your recent stay at our hotel. I want to assure you that we have initiated direct communication with you offline to address your concerns comprehensively. Your input is highly valued, and we are committed to resolving the issues you have encountered to your satisfaction. Thank you for your understanding, and we appreciate your patience as we work towards a solution. Sincerely, Gerald Krischek General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service was outstanding from beginning to end. I was welcomed by name, with smiling faces every time I entered the hotel, which made me feel special and appreciated. Lucile and Sergio at the Front Desk, and Frederick (Bellman) were standouts. They each went above and beyond to make my stay absolutely perfect. The room was immaculately clean, and stunningly well appointed. No cost was soared to make this room feel luxurious and warm. I felt like I was staying in someone’s home. The beautiful art, and mosaic tile bathroom floor and walls made this room feel like a premium suite (though all rooms have these features I’m certain). I was comfortable every second I was in this hotel and while I came to Paris to see the Eiffel Tower and the Louvre, I found myself getting excited to return to the hotel at the end of each day. Prince de Galle is an attraction all on its own. The Luxury Collection continues to surprise and delight at every turn. By far my hotel of choice whenever possible. 10/10 would recommend to anyone and everyone!…
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Date of stay: October 2023Trip type: Traveled solo
Room Tip: Be mindful of when you arrive in Paris. The taxi from CDG to the 8th can be expensive and time...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My first interaction with this hotel was Olga in reservations, She was a pleasure to deal with and well trained on Marriott systems with plenty of knowledge about the hotel and surrounding area. Next was Liza on reception, She was such a bubbly and sweet person, very good at her job and was a great first in person impression of the hotel staff. She showed me and my boyfriend around the incredible Macassar suite I got to avail of with my Suite night awards with Marriott. The new 19.20 Bar had an incredible 3 course dinner option that we celebrated our 1 year anniversary with. I have been to multiple Luxury brands within Marriott and I will say the food was the best meal I have had in any hotel by far. The experience and service was quick and efficient with incredible flavour. Overall an incredible experience and a hotel that even if I am not staying in next time I am in Paris, I will defiantly be dining in! Thanks to all the staff in the Luxury Collection Paris!…
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Make sure you book the 19.20 Bar in advance as it will book out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
My wife and I spent 4 days at the Prince de Galles celebrating our anniversary. It is such a beautiful hotel. The room was spectacular! Beautiful and so comfortable! The service by the whole staff was amazing, and the attention to detail is unlike any other hotel I have seen! It was just ranked the #3 hotel in Paris in the Conde Nast Traveller Readers Choice Awards(I voted it #1!) . We go to Paris almost every year, and this is the hotel we stay at every year! This year, unexpectedly to us, was Paris Fashion Week. Although the hotel was completely full, and had events and Galas going every night, we still felt special and we were taken such great care of! The hotel is so beautiful and so comfortable, blocks from the Arc de Triomphe (and of course the Champs-Élysées), with the Seine River in the other direction and the Eiffel Tower. There are so many great Parisian Cafes and restaurants within walking distance! We have recommended to our friends who have stayed here, and to family, who will be staying this spring. It is the only hotel we will stay at in Paris, and we consider it our "Home in Paris!!"…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The breakfast at PdG is spectacular, and they have an amazing bar and lounge with food, and the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had lunch and drinks at the new restaurant 19.20. Food was incredible, service was spectacular. Had drinks and Luis was suburb so kind and helpful. Very knowledgeable about wines and just delightful!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$1,006 - $1,264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince de galles paris
LOCATION
FranceIle-de-FranceParisChamps-Elysées Quartier / Champs-Élysées / 8th Arr. - Élysée
NUMBER OF ROOMS
159
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Claim Your ListingPRINCE DE GALLES, A LUXURY COLLECTION HOTEL, PARIS - Updated 2023 Prices & Reviews (France)
Frequently Asked Questions about Prince de Galles, a Luxury Collection Hotel, Paris
Which popular attractions are close to Prince de Galles, a Luxury Collection Hotel, Paris?
Nearby attractions include Crazy Horse (0.2 miles), Avenue Montaigne (0.3 miles), and Lido 2 Paris (0.2 miles).
What are some of the property amenities at Prince de Galles, a Luxury Collection Hotel, Paris?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Prince de Galles, a Luxury Collection Hotel, Paris?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Prince de Galles, a Luxury Collection Hotel, Paris?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Prince de Galles, a Luxury Collection Hotel, Paris?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Prince de Galles, a Luxury Collection Hotel, Paris?
Conveniently located restaurants include Bus Toqué, Azur Café, and Le Confidentiel.
Are there opportunities to exercise at Prince de Galles, a Luxury Collection Hotel, Paris?
Yes, guests have access to a fitness center during their stay.
Does Prince de Galles, a Luxury Collection Hotel, Paris have airport transportation?
Yes, Prince de Galles, a Luxury Collection Hotel, Paris offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Prince de Galles, a Luxury Collection Hotel, Paris?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Prince de Galles, a Luxury Collection Hotel, Paris?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Prince de Galles, a Luxury Collection Hotel, Paris offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.