Renaissance Paris Arc de Triomphe Hotel
1,884 reviews
#328 of 1,870 Hotels in Paris
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Paris Arc de Triomphe Hotel
Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#329 of 1,870 hotels in Paris
Located on the Wagram Avenue, only a few steps away from the Champs Elysees and the Arc de Triomphe, Renaissance Paris Arc de Triomphe Hotel is a 5-star hotel that opened in 2009 and is composed of 96 rooms and 22 suites, which have been designed by the architect Christian de Portzamparc and fully renovated in 2018. The hotel is recognizable with its façade made of glass and is a reference in contemporary design.
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Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
39 avenue de Wagram, 75017 Paris France
Name/address in local language
Getting there
TernesParis Metro2 min
Charles de Gaulle – ÉtoileParis RER5 min
Rental CarsSee rental cars from $22/day
1884Reviews84Q+A100Room tips
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I was surprised at how big the rooms were, we had stayed at another Marriott property in Paris a few year prior and the rooms seemed much smaller. There were 3 of us in one room with no space issues. We had a beautiful city view of all the gorgeous historic buildings. Very quiet, concierge checked in with us to see how we were doing. They had wonderful recommendations for restaurants and got us a last minute private tour of the Eiffel Tower because everything was sold out.
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Date of stay: September 2020
1 Helpful vote
Helpful
My daughter and I stayed at this hotel for six nights in March of 2020. Great staff. Great location. We enjoyed the great breakfast buffet each morning. There are numerous restaurants in the area. The metro stop and the bus stop are both located near this hotel.
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Date of stay: March 2020Trip type: Traveled with family
3 Helpful votes
Helpful
We picked this hotel because our son is Titanium Elite and rest of us are all Gold Elite. We paid more to stay at Marriot than we would have at a hotel with full view of Eiffel Tower just because everyone had status with Marriot. That’s our first mistake... Let me preface that When we checked in, the front desk was very nice and we were all very tired. But apparently our expectations were over the top too. As you know from my previous reviews, I am generous with my stars especially when it comes to customer service .., that is everything to me !! I will stay in a inferior place if the customer service is off the chart !! We asked for a roll away bed in one room because our grown kids would rather have separate beds .. that will be 30 Euro per night ?!? Then we asked do you have a room with 2 beds then? Keep in mind that rooms are 350 a night .. she said yes we do, that will be another 40 euro per night .... so now our room is 390 euro per night for a 2nd bed. Got our rooms ... views of a parking lot and views of the street. Keep in mind that we used 2 suite upgrades on the reservation which got us nothing. We asked for an upgrade possibly.., knowing it’s not guaranteed, but also knowing that the hotel usage and cancellation is down dramatically currently with COVID 19 issue going on and we have relatives that work for The chain that can see occupancy. Nothing ... How about lounge access ? No sorry , not available for titanium elite How about a free roll away bed ? Sorry no, those are no longer included And to top it off, no USB stations for charging . We stayed In a 90 year old hotel yesterday outside of Paris that had USB chargers in the room .... Ugh, we plan to check out tomorrow and find a hotel with a view ... 4 people ALL so very disappointed !! Why bother working so hard to build up status if it just does not matter ....…
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Date of stay: March 2020Trip type: Traveled with family
3 Helpful votes
Helpful
Response from lerouxm10, Guest Relations Manager at Renaissance Paris Arc de Triomphe Hotel
Responded Mar 11, 2020
Dear Guest, We would like to thank you for taking the time to respond to our satisfaction survey and for choosing the Renaissance Paris Arc de Triomphe for your last stay in Paris. Regarding the problems that you have encountered while staying with us, we would like you to know that we truly value the information you have provided and that the whole team is aware of your feedback. For your information, the cost of a rollaway bed is 30 euros in our property. Regarding the room type that you have booked, in order to have two beds, you would not have much space remaining, so, we have proposed to you a different category for your comfort and that is why the rate is slightly different. As it comes for the business executive lounge, the fact is that we do not have any in our hotel. At check-in time, we always ask our guests to choose the counter-benefit, which is, either 750 points per day or breakfast to compensate. We regret that your stay did not meet your expectations, rest assure, your opinion will contribute to our analyses and to the possible improvements to do in order to make an average room better. Providing our guests a quality service is our ultimate goal and we will keep working with that goal. We would be happy to welcome you again for a future stay with us in Paris, the city of lights and love. Do not hesitate to contact us; we remain at your entire disposal for any further request. Best regards, The guest relation Team
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theoneandonlyArnold wrote a review Mar 2020
New York City, New York226 contributions172 helpful votes
Overall nice hotel in great location close to Arc dT and many other attractions. Reception and concierge very friendly and helpful. Rooms nice and clean. Only one annoying thing.... aggressive waiters almost jump on you to sign for breakfast before you even sit down. one wanted me to sign whilst i was pouring juice at the buffet. He said in quite aggressive tone “ it’s not for free...” without that i would hv given much higher rating
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Date of stay: February 2020Trip type: Traveled on business
4 Helpful votes
Helpful
Response from lerouxm10, Guest Relations Manager at Renaissance Paris Arc de Triomphe Hotel
Responded Mar 3, 2020
Dear Guest, Thank you for choosing the Renaissance Paris Arc de Triomphe For your recent Parisian stay. We would like to apologize for the problems that you had with us, the whole team is aware of your feedback, and we truly value the information you have provided. Your opinion will contribute to our analyses of the possible improvement on that, furthermore, to make an average room better. We would be happy to welcome you again with us for another stay in Paris. Do not hesitate to contact us. We remain at your entire disposal for any further request. Best regards, The guest service team
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A gorgeous hotel ! The rooms very clean and modern ! Our balcony was huge and it overlooked the garden! The staff was very friendly and helpful! Definately world class service and I will definately come back to stay!
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Date of stay: February 2020Trip type: Traveled as a couple
3 Helpful votes
Helpful
Response from lerouxm10, Guest Relations Manager at Renaissance Paris Arc de Triomphe Hotel
Responded Mar 4, 2020
Dear MelaniegZ2070T, Thank you for choosing the Renaissance Paris Arc de Triomphe for your recent stay. We are happy to hear that your stay make your expectation and you enjoyed the staff and the rooms. Please do not hesitate to contact me for a future stay in Paris the city of light and Love. Best regards, The Guest relations team
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LOCATION
FranceIle-de-FranceParisÉtoile / Champs-Élysées / 17th Arr. - Batignolles-Monceau / Ternes
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Claim Your Listing Frequently Asked Questions about Renaissance Paris Arc de Triomphe Hotel
Which popular attractions are close to Renaissance Paris Arc de Triomphe Hotel?
Nearby attractions include Arc de Triomphe (0.3 miles), Lost in Frenchlation (0.1 miles), and Le Grenier Diner Spectacle Paris (0.3 miles).
What are some of the property amenities at Renaissance Paris Arc de Triomphe Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Paris Arc de Triomphe Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Paris Arc de Triomphe Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Paris Arc de Triomphe Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Renaissance Paris Arc de Triomphe Hotel?
Conveniently located restaurants include Restaurant OXTE, Chez Gabrielle, and Maison Rostang.
Are there opportunities to exercise at Renaissance Paris Arc de Triomphe Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Renaissance Paris Arc de Triomphe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Paris Arc de Triomphe Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Paris Arc de Triomphe Hotel?
The staff speaks multiple languages, including English, French, Russian, and Arabic.
Are there any historical sites close to Renaissance Paris Arc de Triomphe Hotel?
Many travelers enjoy visiting Sainte-Chapelle (2.6 miles), Cathédrale Notre-Dame de Paris (2.9 miles), and Arc de Triomphe (0.3 miles).