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Renaissance Paris Arc de Triomphe Hotel

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About

#534 of 1,846 hotels in Paris
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.1
GreenLeaders Silver level
5* hotel located in the heart of Paris, close to the Champs-Elysées and the Arc de Triomphe. Easily accessible by public transport, taxi, and with private parking. Spacious rooms, some with a view of the Arc de Triomphe and/or the Eiffel Tower. Fitness room with free access. Meeting rooms available for rent. The hotel has a restaurant: Solis bar&restaurant, offering quality Mediterranean cuisine. Contact us for any question or reservation.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Spanish, Arabic
Hotel links
Special Offer:Earn points toward free nights.

Location

39 avenue de Wagram, 75017 Paris France
Name/address in local language
Renaissance Paris Arc de Triomphe Hotel
1962Reviews89Q+A100Room tips
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Brad L wrote a review Jan 2024
Johnson City, Tennessee1 contribution
Great location with great service. Staff was very friendly and helpful from time of check in through departure. Very nice bar and breakfast was very good as well. Room was nice but balcony was the real differentiator. Would definitely stay here on a future trip.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BarbaraS wrote a review Dec 2023
Texas City, Texas10 contributions1 helpful vote
This hotel provided every thing we possibly could have wanted. The navigator Thomas made our stay fun filled and magical. Whether he was getting reservations , getting transportation or spoiling us he was the best help we have ever had at a hotel. It’s in the 17th arrondissement and very close to the Arc de Triomphe and the Champs Elysses. It’s a very Parisian neighborhood find. Perfect location. The cleanliness was on point. Valet service was impeccable. Staff was truly caring and helpful. We plan o. Returning in 2024.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tilaye T wrote a review Nov 2023
2 contributions1 helpful vote
I stayed in this hotel for 6 nights in November 2023. The hotel location is good and front desk staffs were helpful. But during my stay i was stolen $400 from my back bag and my stay was frustrating and couldnt trust them. I really do not recommend to others and please take care of your goods when you stay in this hotel.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Caroline Cailleret, Marketing at Renaissance Paris Arc de Triomphe Hotel
Responded Dec 3, 2023
Dear Guest, I hope that you are doing well! Thank you very much for staying with us, and taking the time to provide a feedback. It is our way to improve and try to deliver a better experience to our guests each time! I cannot apologize enough for the inconvenience you have experienced throughout your stay. As explained by our Front Office Manager upon departure, it is for us quite a tricky situation as it is always very difficult to prove! We, of course, will be monitoring our teams closely. Once again, we wish we had another resolution for this situation, as ourprimary aim is to satisfy our guests! We look forward to welcoming you again at the hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nathan Green wrote a review Oct 2023
Athlone, Ireland19 contributions8 helpful votes
Stayed for 1 night with my boyfriend in the Arc De Triomphe suite with a beautiful view of Paris. I will say overall my stay was incredible and staff members were pleasant to deal with. I do feel as if there is a lot of Marriott training required for this hotel in relation to Marriott loyalty and using points redemptions. It took me 7 international phone calls and multiple conversations with the hotel asking to redeem points against my stay with all responses being that it wasn't possible. Of course being a Titanium member with Marriott I am aware some properties don't take part in the Instant redemption awards but the Renaissance wasn't one of those. Quite a lot of mistakes made by the hotels behalf but the reason I am giving this hotel 5 stars is due to their hospitality. Mistakes were made often and I feel it would be unfair as some of them were due to language barrier, but the hotel amended this mistakes with haste and were apologetic. Michael was lovely to deal with both on check in and check out. I would gladly return to this hotel but I will be a lot more careful when confirming prices or requests as understandably English isn't a Parisians first language. Staff were always pleasant with a smile on their faces! Thanks to all the team for a memorable stay!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Give the employees time if your speaking English and not French
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tony_and_Grainne wrote a review Sep 2023
Drogheda, Ireland10 contributions5 helpful votes
Excellent welcome on arrival at the front desk, even taking us to the lift to explain its operation. We ate brekfast in the retaurant and this was full of choice, tasty and freshly cooked. The location is perfect for discovering Paris and it is surrounded by nice bars and retaurants as well as at least two metros within an easy walk. We will be back.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Rooms are a good size, well appointed and attended to. The hotel probaly needs a makeover/refresh...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Expattraveler100 wrote a review Sep 2023
Sarasota, Florida4662 contributions491 helpful votes
+1
We stayed at the Renaissance in London which is an ornate traditional hotel so wasn’t sure what to expect when we then checked into the Renaissance arch de Triomphe in Paris for 5 nights. Here’s the scoop: 1. This is a small boutique hotel - not a grand or traditional hotel - 4 star not a 5 star. 2. Staff are lovely - very helpful and speak English 3. Breakfast buffet is good, nice selection, as a bonvoy elite titanium it was free for us - not sure I’d want to pay over €30 pp for it every day -but we are in Paris! 4. Rooms are small. We paid extra for a junior suite - small and compact, so glad we didn’t have a standard room. Small shower, no tub. Bed was comfy and the safe, stocked fridge, coffee machine, hair dryer, iron and ironing board all good. 5. Location excellent - but taxis are not familiar with the property which is tucked back of the street. Remember the street address as it’s a popular street just a couple of blocks away from arch de Triomphe. 39 Ave de Wagram 6. All in all a clean safe comfy and friendly hotel - but the junior suites are expensive and I’m not sure I’d have paid that much extra if I’d seen it before - it’s just a standard usa room!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wesley L wrote a review Sep 2023
Washington DC, District of Columbia78 contributions31 helpful votes
What can I say to start except, merci beaucoup encore, staff at the Renaissance Paris Arc de Triomphe Hotel I thoroughly enjoyed my five days and nights in Paris and a big part of it was my stay at this hotel. Many people say that the hotel may not matter as much in a city that you'll be doing a lot of exploring in because you won't be spending that much time in your room. However, I find that to be completely untrue. The hotel is your home while staying in a different city and where you come back to after a long day; that makes a huge difference. The front desk staff were excellent. I apologize I didn't jot down every person's name but I will give special thanks to the folks that I interacted with the most: Kadidja and Max from the front desk staff, and Dylan and Clement from the concierge staff. Prior to my arrival, I worked with the hotel to find a florist in the area to make an arrangement for me; I like sprucing up my suite with flowers if I'll be staying for multiple nights. They were able to find me a florist who created a beautiful bouquet at a reasonable price. That was a great start. The hotel is beautiful and modern and the surrounding area is great and convenient. I dined at a Japanese omurice popup nearby and am sad that I didn't have time to try the other Asian restaurants in that area. Alain Ducasse has a chocolatier nearby. Boulangerie Liberté was a great start to most of my mornings. Brasserie La Lorraine was highly recommended to me by the concierge staff for my first dinner in the city and I was extremely impressed, and even more impressed after a local raved that it is one of the best brasseries in the city; not just a convenient recommendation by staff since it was nearby. It was a very walkable area and great. I was in the Arc de Triomphe Terrace, Suite, 1 King, Eiffel Tower view, Breakfast, High floor. It was VERY spacious, especially for Paris. I had a great view of the Eiffel Tower which was wonderful during sunrise and at night after it was lit up, as well as of the Arc de Triomphe. The bed was incredibly comfortable, and familiar, as I have the Sheraton mattress at home. The bathroom was a wonder. The bathtub was great and the separated walk in shower was a triumph. I loved the suite. AND BOTH ELEVATORS WORKED - doing this in all caps as I know it's an issue that others have included in their reviews, that only one elevator was operating during their stays. The included breakfast was lovely and there was a large variety of both hot and cold items, all very fresh. Tiny complaints that don't knock the review down a star: A very large group checked in, some kind of retreat or convention, the day after I did. The result was that the items at breakfast were quickly depleted and the kitchen staff never quite learned how to replenish the items in a timely manner. Maybe it was a case of wanting to make sure that things were fresh but there were a couple of days I went down for breakfast and the majority of items were completely cleaned out. I just hope that those other guests actually ate everything they took. I had a very fancy Nespresso machine in my suite with a touchscreen, different settings, etc. It was great when it worked but... at first it would take the pod but would only spit out hot water instead of actual coffee. The hotel was very responsive and sent a technician up quickly to fix it. The problem is... after it was fixed, it would just randomly turn on by itself without being touched. I would sometimes wake up in the middle of the night and it would be going off. Eventually it was replaced with a less advanced machine, the basic type you would see, and the problem stopped. The technician told me it was a newer machine they were trying out. As I mentioned, neither of these things were enough to knock down my rating because overall, I had a really really wonderful experience there. On my last day, something great and unexpected happened, something that was just a final reminder of how great the staff are. As I was checking out, the staff member told me that Dylan, the concierge team member I interacted with the most, regretted that he was not able to say goodbye to me personally as he was on holiday but that he wished me bon voyage and hoped I enjoyed my stay. It's tiny touches like that guests like me remember and ensured that next time I'm in Paris, I'll be staying at the Renaissance Paris Arc de Triomphe. Merci beaucoup encore, everyone. Thank you for a lovely stay and for being a part of my wonderful holiday. Au revoir et à bientôt!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tjcolumbia wrote a review Aug 2023
HK20 contributions24 helpful votes
This is a 4 star hotel. There is nothing that’s 5 star about it - the physical appearance, the facility, and service level, the food and beverage services - all pretty much 3~4 star. They shall just be honest with it. There is no luggage help in and out, the reception doesn’t greet the guests in and out, the variety of breakfast very very simple, service attitude very cold, one of the two elevators broken, glasses and trays in the corridors all day long not being cleaned. I am an elite member with Marriott Bonvoy, there is no upgrade, despite suites being available, and the reception was trying to sale to me a mediocre suite upgrade for an extra 200 euro per night. Staff were smoking right at the entrance of the hotel but not helping or greetings
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Date of stay: August 2023Trip type: Traveled on business
Room Tip: Expect a 3~4 star business hotel quality, not a 5 star
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Caroline Cailleret, Marketing at Renaissance Paris Arc de Triomphe Hotel
Responded Aug 19, 2023
Dear Valued guest, Thank you for staying at the Renaissance Paris Arc de Triomphe and for taking the time to share your feedback. We sincerely apologize for falling short of your expectations and for any inconveniences you experienced during your visit. We are truly sorry to hear that your experience did not meet the high standards that we strive to provide. Your concerns regarding the physical appearance, facilities, service level, and food and beverage services have been duly noted, and we are committed to addressing these issues to ensure a more pleasant stay for all of our guests. Your comments about the lack of luggage assistance, the reception not greeting guests, and the cleanliness of the corridors are certainly not in line with our values or the level of service we aim to provide. We will address this matter with our team to ensure that all staff members adhere to our standards of professionalism and guest service and will take immediate steps to rectify these shortcomings. In order to better understand what happened with your reservation, would you please kindly send us an email to fom@renaissanceparisarc.com with your reservation details because we unfortunately can not locate it with your trip advisor nick name. Once again, we deeply apologize for the disappointments you faced during your stay. We appreciate your feedback and assure you that we are committed to making the necessary improvements to enhance the overall guest experience. If you are willing to give us another opportunity, we would be more than happy to welcome you back and provide you with the exceptional stay you deserve. Warm regards, Youssef MOUSTAINE ELALAOUIE Guest Experience manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kenneth Y wrote a review Aug 2023
Phuket, Thailand262 contributions99 helpful votes
The hotel’s location is really good . And the staff from restaurant , reception all very very nice and provide very good service . Could not ask for more . Breakfast was good . Room was good . Would definitely be back to this hotel again .
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caroline Cailleret, Marketing at Renaissance Paris Arc de Triomphe Hotel
Responded Aug 13, 2023
Dear Mr. Kenneth, Thank you for staying at the Renaissance Paris Arc de Triomphe and for taking the time to share your wonderful feedback! We're thrilled to hear that our hotel's location, as well as the exceptional service provided by our restaurant and reception staff, left a positive impression on you. It's fantastic to know that you enjoyed the breakfast and found the room to your liking. We're honored that you couldn't ask for more, and your kind words are truly appreciated. We can't wait to welcome you back to our hotel again in the future. Your support means a lot to us, and we're committed to ensuring another memorable and enjoyable stay. Warm regards, Youssef MOUSTAINE ELALAOUIE Guest services manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diana V wrote a review Jul 2023
1 contribution1 helpful vote
We arrived yesterday at 3pm when our room was supposed to be ready. We were supposed to have the balcony room but it was not ready. We were told we could have a drink and a bite to eat at the bar while we waited. We walked over to the bar and were told there was no bartender so we could not have a drink. We ordered food and after waiting we were eventually told that they didn’t have what we ordered directly from their menu. At this point we walked over to the front now about 3:30pm. I asked about the room and was told it was still being cleaned and inspected. I asked when it would be ready and the man checking us in asked the manager. The manager did not even say hello to us. He typed up something on the computer and walked away. The man checking us in then told us we were down graded to a room without a balcony on the lower level. When my husband asked for a print out of the thousands of dollars being charged to make sure we were paying for the right room since it was different from our records. We were denied. This is our third time in Paris and we have never stayed in a hotel with such poor customer service. AVOID at all costs.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Caroline Cailleret, Marketing at Renaissance Paris Arc de Triomphe Hotel
Responded Jul 20, 2023
Dear Diana, Thank you for staying at the Renaissance Paris Arc de Triomphe and for taking the time to share your feedback We sincerely apologize for the inconveniences you experienced during your recent stay. Your feedback is highly valued, and we regret falling short of your expectations. We understand the frustration caused by the delay in having your room ready and the issues at the bar and with your order.The issues you mentioned are certainly not reflective of the high standard of customer service we aim to provide. We truly understand your frustration and disappointment, and we are committed to improving our services based on your valuable feedback. Your concerns have been shared with our management team to ensure that similar incidents are avoided in the future. We hope you would consider giving us another chance in the future to provide you with a much better experience. Best regards, Youssef Moustaine Elalaouie Guest experience manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$367 - $512 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceParisÉtoile / Champs-Élysées / 17th Arr. - Batignolles-Monceau / Ternes
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RENAISSANCE PARIS ARC DE TRIOMPHE HOTEL - Updated 2024 Prices & Reviews (France)

Frequently Asked Questions about Renaissance Paris Arc de Triomphe Hotel
Which popular attractions are close to Renaissance Paris Arc de Triomphe Hotel?
Nearby attractions include Arc de Triomphe (0.3 miles), Bam Karaoke Box Etoile (0.1 miles), and Lost in Frenchlation (0.1 miles).
What are some of the property amenities at Renaissance Paris Arc de Triomphe Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Paris Arc de Triomphe Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Paris Arc de Triomphe Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Paris Arc de Triomphe Hotel?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Renaissance Paris Arc de Triomphe Hotel?
Conveniently located restaurants include Miura, Figuig, and Chez Gabrielle.
Are there opportunities to exercise at Renaissance Paris Arc de Triomphe Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Renaissance Paris Arc de Triomphe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Paris Arc de Triomphe Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Paris Arc de Triomphe Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Renaissance Paris Arc de Triomphe Hotel?
Many travelers enjoy visiting Cathédrale Notre-Dame de Paris (2.9 miles), Arc de Triomphe (0.3 miles), and Sainte-Chapelle (2.6 miles).