InterContinental Paris - Champs-Elysees Etoile, an IHG Hotel
64 avenue Marceau, 75008 Paris France
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Traveler (14)
Room & Suite (75)
Dining (2)
About
#1,408 of 1,891 hotels in Paris
Location
4.8
Cleanliness
4.2
Service
4.2
Value
3.9
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
206Restaurantswithin 0.3 miles
59Attractionswithin 0.3 miles
Contact
64 avenue Marceau, 75008 Paris France
Name/address in local language
Getting there
George VParis Metro4 min
KléberParis Metro5 min
Rental CarsSee rental cars from $22/day
20Reviews1Q+A6Room tips
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Extraordinary service was provided by Mr. Jeremie at the concierge and Ms. Aissa at the front desk. They went above and beyond what is expected to make the hotel stay an exceptional one. The location, and the pricing of the hotel are also excellent. However, it’s the service that truly set it apart.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
In February I had a chance to stay at the InterContinental Champs Elysees for two nights and for me I was very pleased with my experience although I can understand how others might not have had such a good experience as I did which I'll try to explain why. First, as others have pointed out, the hotel itself is very small--basically a boutique style hotel with the InterContinental name--and that's fine! If you want a larger hotel then try the other InterContinental in Paris (the Le Grand) which is very pleasant. Also, as a Platinum Elite Ambassador I was able to check in several hours early--which I really, really appreciated given how exhausted I was from the long flight from the US. Because the rooms are notoriously small in this hotel--anyone doing any research on it can find out so if you end up being surprised it's your own fault--I had purposely selected a Junior Suite which ended up being still fairly small but adequate and included an interesting interior patio. The hotel has indeed been renovated within the past year or so and I thought the whole place looked lovely! The room itself was immaculately clean, had a lovely bed, decent towels, and lovely Diptyque-branded bathroom amenities. I didn't like how the toilet was almost smashed-up against the glass of the shower but...oh well. The hotel has a great location as almost as soon as you walk out the door and walk for 2 minutes you are right there at the Arc de Triomphe and the Champs Elysees. You can't really ask to be any closer! So all in all I had a very comfortable stay and by using my IHG Platinum Ambassador benefits (weekend certificate for second night free), early check-in, guaranteed late check-out, I ended up having a five star experience. Please remember though--you need to book at least a junior suite level room if you want to have any adequate amount of space. Service is limited (restaurant is more like a breakfast place although I think there is room service) so keep this in mind to manage your expectations and you'll be fine. Lastly, hotel employees were very pleasant and the doorman (of Middle Eastern descent, I wish I remembered his name!) was so extremely, extremely kind. He helped me when I accidentally dropped my coffee one morning when I was checking out and even insisted on getting me a new one even though I had gotten mine from the next door Pret a Manger cafe. He had been there throughout my stay and I will say that this gentleman was definitely one of the highlights of my trip to Paris--the epitome of great service and hospitality. …
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Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I am seeing wonderful photos of the rooms, but unless they have renovated in the last year, these are misrepresentations. My room was deplorable. Booked the hotel to be inside Le Tour de France route after staying at the Intercontinental Grand - Paris Opera. Was shocked at the tiny size of the room and the cheap furnishings. The location is great, but that is about it. Would have been impossible for two people to have stayed in that room.
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: If you have to stay in this hotel, be sure you ask for a large room as some are tiny even by...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexandra Bansard, Owner at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded 3 weeks ago
Dear Sam, Thank you for taking the time to share your feedback with us. We are very sorry that your experience did not meet your expectations. Our hotel was indeed fully renovated last year with custom-made furnishing and and Treca mattress, recognized as one of the best bedding brand. Please note that we are the smallest InterContinental hotel and that all our rooms have different shapes and sizes. We would recommend reaching out to our reservation team next time you travel to Paris, they will be more than happy to recommend the best room type to need your needs. We hope that you will still consider our hotel. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I recently stayed at the Intercontinental Paris - Champs-Elysees Etoile and had a very enjoyable time. The hotel staff was great and made us feel welcomed. They greeted us by name and were very helpful with a high level of customer service. We got an upgraded room that was very nice, and the restaurant was really good. This Intercontinental hotel is located close to many attractions. You can see the Arc de Triomphe from the hotel entrance, shopping on Champs-Elysees is one street over, Seine River cruises are about a 15-minute walk and the Eiffel Tower is about a 25-minute walk. Also, several great restaurants in the area. We highly recommend staying at this hotel in Paris and we're already planning our return visit.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alexandra Bansard, Propriétaire at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded 1 week ago
Dear Escape38658171468, Thank you very much for taking the time to share this wonderful review. We are very please that you and your wife both had a memorable time and really enjoyed the quality of service we are offering as well as our terrific location, close to many sightseeing. We are looking forward to your return. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DR khaled Almazrouei wrote a review Feb 2023
Abu Dhabi, United Arab Emirates1 contribution1 helpful vote
I really enjoy my stay at this intercontinental hotel in Paris with an amazing location. Excellent room amenities. Specially, the Concierge JEREMIE , professional, and warm welcome, always I feel from him. This property will be my home in Paris in the future.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alexandra Bansard, Propriétaire at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded 4 weeks ago
Dear Kk66666, Thank you so much for highly recommending your experience at the InterContinental Paris Champs-Elysées to future guests. We are very pleased that Jérémie when above and beyond to make your stay special. He is such a valuable member of our team and always know the best places to recommend to each guests! We are looking forward to welcoming you back very soon to your new Parisian home! Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have seen mixed reviews for this property and was hesitant to book it frankly. Located right the heart of Paris, 2 mins walk from the Champs Elysees, 3 mins away from the Arc of Triomphe... Location is simply great. Small coffee shops / Boulangerie ( pastries, cakes...) but also a small supermarket are located just across the hotel. The hotel is indeed " small" and I think i heard the hotel staff saying that this was one of the smallest IC propeerty in the world. That is normal, as the hotel is located within historical building. Staff extremely nice, polite and helpfull. Room : my heart was beating when opening the door of my room ! We discovered a very nice, modern room, nice flooring, big large flat tv, very nice bathroom with nice branded amenities ( shampoo, soap...) , nice and very comfy king size bed. Quite a "big" for an Paris Hotel standard. ( old building ) Extremally good curtains that are efficiently blocking the light from outside ! Breakfast : small restaurant ( tailored to the sizxe of the hotel ) but with plenty and enoigh of choice and variety, Very nice people serving us in the morning. I am an IHG member and got all the perks possible that IHG member with my level could get. ( upgrade, free breakfast, late check out, early check-in, credit for mini-bar...etc..) So to make a long story short, my stay at IC Paris Champs Elysees made me forget about some of the mixed reviews I saw online. We will definitively stay at this property next time we are in Paris ! …
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexandra Bansard, Propriétaire at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded Dec 22, 2022
Dear Thierry, Thank you so much for sharing this glowing review on TripAdvisor and recommending the InterContinental Paris Champs-Elysées to future guests. We are delighted that you really enjoyed the comfort of our boutique hotel and appreciated our breakfast offer. We hope to welcome you back very soon to your new home away from home when traveling to Paris! Warmest Regards, The Hotel team at the InterContinental Paris Champs-Elysées
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for one night for birthday celebration, did make the remarks before arrival and yet no one says a simple happy birthday. Not to mentioned as loyalty platinum members and didn’t get upgrade for just one night when your website is wide open, first time I didn’t get any upgrade on my birthday in the group to be honest. Anyway, the room I got had high ceiling so it doesn’t feel too bad but if you have more than one big suitcase i don’t think the room is big enough. The television didn’t work and turned off itself, didn’t bother to ask to fix it. Concierge is nice and helpful before my arrival, the gentleman handled my luggage was friendly. I would say it’s alright but service is not really personal. Many other choices in paris with this budget of a hotel room.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexandra Bansard, Owner at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded Nov 14, 2022
Dear Carrie, Thank you for taking the time to share your feedback following your recent stay with us. I am very sorry that your experience with us did not meet your expectations and that we failed in offering a personalized service. I spoke with my team and trained them to make sure this does not happen again. Moreover, I apologize for your TV not working properly, I wish you had mentioned it that evening so that we could fix it right away for you to enjoy your film peacefully. We hope that you will give us another chance to prove ourselves. Warmest Regards, The entire team at the InterContinental Paris Champs-Elysées
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hospitality and a wonderful smile to greet you whenever you enter. That is what we think of after staying at this lovely boutique property for 3 nights. We stayed as a family of three and our toddler loved it (as did we). It is in the perfect location, close by to the Champs-Elysées and several Metro stations (and a stones throw from the Arc de Triomphe and Eiffel Tower). The rooms are well appointed with Dyson (a great touch) hairdryers, large TVs and other lux mod cons. The bed was super comfy and we had a lovely window that opened up onto the Avenue Marceau. It is small and compact, so if you are seeking a large hotel with various amenities and dining options this is not for you. If you like, friendly, wonderful, helpful and kind hospitality professionals trained to the highest degree - this is the one for you. Instead of being stuck in the gym, we went for runs around the stunning (safe) streets around the hotel, which we enjoyed far more than a static treadmill. The staff can help provide running directions. The restaurant/bar is equally boutique but the staff are always present with big smiles and ready to prepare whatever you need. Food was always prepared fresh and was very tasty (as attested by our 3 year old!). In terms of variety of dining, there is an abundance on the doorstep of the property and the staff are ever so helpful to provide suggestions. Compliments to Akram and Helena who were forever smiling and made our stay in Paris so memorable (the rest of the staff were also amazing but we didn't manage to catch everyones names). We came to Paris for our toddler's school holidays, we have left with so many beautiful memories and the InterContinental Champs - Elysées Etoile would be our first choice when we next return. Highly recommended.…
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexandra Bansard, Owner at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded Nov 14, 2022
Dear NoopyS, Thank you very much for taking the time to share this glowing recommendation following your stay at the InterContinental Paris Champs-Elysées. We are very pleased to be 3-years old approved! It was our pleasure to offer you the best of hospitality in one of the finest location in Paris within walking distance to the main sightseeing. We can't wait to welcome you back to your new home away from home! Warmest Regards, The entire team at the InterContinental Paris Champs-Elysées
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navigate34245023676 wrote a review Oct 2022
Early check in and 4pm late check out as an ambassador. Breakfast was fresh and very well planned. Not a large hotel, typical size for this street so the rooms are not big either. The upside to a small hotel is that they can monitor guests and know everybody by face and name Ihg delivers in exceptional service and attention. They had our bags ready when we rushed to the train station and answered every email and telephone call. Our bag holds were always secure and ready for pick at a moments notice. The hotel staff is warm and all spoke in English. I conducted business here like I was home and no request of mine was too big. They did not make me feel awkward like a foreigner in Europe would feel at times. I would stay here over and over again. 3-4 minute walk to the arc. The hotel is secure and I had no theft issues considering its a very touristy part of town. There's a tiny grocery store across the street for convenience and a pharmacy down the street. Hope this helps! …
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Date of stay: October 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: Smaller rooms
No club room
Clean Clean and new feels
Staffing is exceptional
Good breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexandra Bansard, Propriétaire at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded Oct 28, 2022
Dear Navigate34245023676, Thank you very much for taking the time to share this glowing review following your recent business trip to Paris. I am delighted that my team members were all very welcoming and helped make your stay very pleasant! We are delighted that you really enjoyed our location and felt very safe. We hope to welcome you back very soon! Warmest Regards, The Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Filthy and would not recommend this hotel to no one, as the concierge manager and staff are very unprofessional and lied. we had booked through qantas an executive suit with balcony for 3 and were told that this room would not be available for another 4 days and was given a filthy single bed room small room we were so upset that we refused to stay there and cancelled our stay at this hotel demanded our money back. we still have not received our refund. horrible experience, and if it wasnt for the help and comfort we received at JK place Paris we vowed never to return to Paris.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Horrible experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alexandra Bansard, Owner at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Responded Aug 16, 2022
Dear Patrick, I am very sorry that your experience with us did not meet your expectations. We made sure to refund your booking right away, however, as you booked through a third party website, it might take a few more days for you to see the deposit on your account. I will invite you to check with your booking provider to get a better idea of the timeline. Once again we are very sorry as this does not reflect the quality of the service we offer at InterContinental. Warmest Regards, The Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$463 - $599 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental paris-avenue marceau hotel paris, crowne plaza paris, crowne plaza hotel paris
FORMERLY KNOWN AS
InterContinental Paris-Avenue Marceau
LOCATION
FranceIle-de-FranceParisChamps-Elysées Quartier / Champs-Élysées / 8th Arr. - Élysée
NUMBER OF ROOMS
55
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Claim Your ListingINTERCONTINENTAL PARIS - CHAMPS-ELYSEES ETOILE, AN IHG HOTEL - Updated 2023 Prices & Reviews (France)
Frequently Asked Questions about InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel
Which popular attractions are close to InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Nearby attractions include Arc de Triomphe (0.3 miles), Lido 2 Paris (0.2 miles), and Le Bar - Four Seasons Hotel George V (0.2 miles).
What are some of the property amenities at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Conveniently located restaurants include Akira Back Paris, L'Orangerie, and Cafe de Paris Friedland.
Are there opportunities to exercise at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Does InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel have airport transportation?
Yes, InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Paris - Champs-Elysées Etoile, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.