Pathetic room with no space, nothing like the photos, a person can’t even walk straight in the space between the bed and the wall to access the waashroom. The room is boiling hot and they can’t fix the AC, the receptionist acknowledged that they knew already the AC is faulty and still gave this room to us. It’s a sham! After asking them to fix It they offered to install a portable AC in the room but there’s no space to keep it in the room! And then they offer free breakfast, as compensation. Worst experience anywhere in the world. Other intercons in the world as synonymous with luxury but this is just substandard nonsense where they have no respect for the the customer or their comfort. After charging the rates they do they should atleast provide the customer with an AC.
This hotel deserves only the highest of praise. First, Helene and team are outstanding and gracious hosts, tending to every request and exceeding my high expectations. The space itself appeared fresh and new, and was spectacularly comfortable. Location beside the Champs-Élysées and Arc de Triomphe was wonderful. I stayed there while running the marathon and when we runners returned to the hotel post race, we were delightfully surprised by the spread of champagne, juices and waters, and snacks laid out for us to enjoy, and greeted by the staff with a most warm and congratulatory welcome. Cannot say enough about InterContinental Paris - Champs-Élysées Etoile.
I had a great stay at the newly renovated Intercontinental Paris Champs-Elysees Etoile. I was impressed as soon as I stepped into the magnificent lobby. This is an ideal hotel for either business trips or traveling for pleasure. Aside from the excellent amenities, it’s perfectly located on the Champs-Elysees. The bedroom is beautifully decorated. The bed is amazingly comfortable. I love the attention to detail, such as the Nespresso leather cover top and the Dyson dryer. Breakfast was delicious. I especially enjoyed the scrambled eggs, sausages, pineapple carpaccio and pastries. It gave me the perfect start to my busy day. Best of all, every staff member I encountered was delightful and eager to help. Thank you!
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