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Mercure Paris Saint Lazare Monceau

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#737 of 1,811 Hotels in Paris
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207 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Paris
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, friendly team and centrally located. The breakfast was very good. I was travelling for business and I needed a hotel close to my meetings in Paris. I will definitely come back. I recommend this hotel for your travelling in Paris.

Helpful?
Thank orna321
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

Dear Guest , You made my day! See you very soon! We look forward to welcoming you very soon at Mercure Paris Saint Lazare Truly yours, Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau More 

Lyon, France
Level Contributor
14 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We were 8 people in 4 romes for 3days. At the lastnight this is what happened : First issue they took our rice cooker without any reason and without any notice like if we are in school ,we did not use it in the hotell and even if we did they should ask us to stop using it not take... More 

Helpful?
Thank 990turkia
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

"Dear Guest, First of all let me tell you how thunderstruck I am ! In 23 years of working in hotels, this is the first time I have been qualified as "racist" and "discriminative" : this I can not accept ! Regarding the different issues your comment here are my answers : 1/ We charged you 50€ per room for... More 

Scotland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 16, 2016

The rooms in this hotel are tiny but adequate if you are only needing a place to sleep after exploring the city. Beds are comfortable and room and bathroom are clean. Good transport links, about a 15 minute fast paced walk from the Arc De Triomphe end of the Champs-Élysées. Flat screen wall mounted TV with a couple of english... More 

Helpful?
Thank KATDOC25
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

Dear Guest, Thank you for taking the time posting a review on Tripadvisor. Regarding the size of the room, it corresponds to the Mercure standards in Paris. For your next stay, do not hesitate to give us a call to discover our other room categories ! However we are pleased to read that you liked our central Paris location which... More 

Sydney, Australia
Level Contributor
183 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed June 16, 2016 via mobile

This is the first time I have written a negative review. My mother always said if you can't say something nice, don't say anything. We booked and pre-paid this hotel for 13 nights in early June (for a 4 week trip to Paris) which was a mistake as we would have left after 3 nights. Q: What was the problem?... More 

Helpful?
Thank John L
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest I thank you for the time you took to share your comments regarding your stay at my hotel. As you can see through the different comments posted on TripAdvisor the difficulties you experienced during your stay does not reflect the quality of service we offer at Mercure Paris Saint Lazare Monceau I read the five issue you shared... More 

hong kong
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 1, 2016

The hotel room is really small even for European standard, but the bathroom is quite large in comparison. They could have made the room bigger and the bathroom smaller. Location is very comvenient, just a few minutes walk from metro station, and very close to Opera House area.

Helpful?
Thank ET101HongKong
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

Dear Guest Thank you very much for taking the time to write this positive revieuw on tripadvisor and you did stat in your hotel on NOVEMBER 2015 We look forward to welcoming you very soon at Mercure Paris Saint Lazare Best regard Norbert IMBERT General Manager Hotel Mercure Paris Saint Lazare Monceau More 

Vancouver, Canada
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 21, 2016

This is a smaller, modern hotel, not in the best location but very close to a metro station. The staff were friendly, the room itself was on the small size, but then that’s Paris for you. The bed was actually pretty comfortable and the Wi-Fi connection decent. The thing that stood out about this hotel though was its wonderful breakfast... More 

Helpful?
Thank MichKatMac
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

Dear Guest, Thank you for taking the time posting a review on Tripadvisor. Your comments echo exactly the experience we wish for our guests and we are so pleased that this turned a simple stay into a great experience. However we are pleased to read that you liked our central Paris location which is close to the Saint lazare train... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

We chose this hotel as it was fairly reasonably priced. Not the cheapest place we could find, but on the lower end for sure. Taking the price into consideration, this place was good! We loved the location. Lots of great cafes around (we recommend DOSE - dealer de cafe, about a 5 minute walk from the hotel) and most major... More 

Helpful?
Thank Rose R
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you for taking the time to give your feedback on your recent stay at Mercure Paris saint Lazare Monceau We are so pleased to see that you had such an enjoyable stay with us. You really enjoyed the location of our hotel -Adjacent to the Saint Lazare train station and four metro lines- making it the ideal... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 4, 2016 via mobile

Amazing food, loved the ambience and the people were friendly. It was very easily spotted. The only down side was that the door card didn't work all the time so everyday we had to go to the reception and get them changed. Breakfast was devine.

Helpful?
Thank Janice S
Norbert I, Directeur général at Mercure Paris Saint Lazare Monceau, responded to this review

Dear Guest Thank you very much for taking the time to write this positive revieuw on tripadvisor We look forward to welcoming you very soon at Mercure Paris Saint Lazare Best regard Norbert IMBERT The Hotel manager Mercure Paris Saint Lazare Monceau More 

Adelaide, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 16, 2016

I stayed with my grandmother for 3 nights. The hotel is close to Moulin Rogue and Montmartre area things which is nice but so far from the very thing else, and my grandmother was unable to walk places rom this hotel. We did not know the bus system and none of the locals would help us as we didn't speak... More 

Helpful?
Thank Laura11192
Norbert I, General Manager at Mercure Paris Saint Lazare Monceau, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at Mercure Paris Saint Lazare . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope despite thes issues, we will be able to welcome you again Best regards Norbert IMBERT The Hotel Manager Mercure... More 

Southport, Ct. Usa
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 16, 2016

This is a small hotel on a busy street near the Rome metro station and walking distance from the St Lazare train station. My room was small but tastefully furnished and very clean. The bed was comfortable and the wifi worked well. It was fine for one person but would have been quite crowded for two. The breakfast looked good... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Joel E
Norbert I, General Manager at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, We are so pleased to see that you had such an enjoyable stay with us. You really enjoyed the location of our hotel -Adjacent to the Saint Lazare train station and four metro lines- making it the ideal base for visiting Paris We certainly look forward to receiving you again very soon in our hotel. Regards, Norbert IMBERT... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The fully renovated Mercure Paris Saint-Lazare Monceau hotel makes travelling easy (metro 2 and 3). It provides quick access to the tourist and cultural attractions, as well as the business districts. Car parks close to the hotel. ... more   less 

Additional Information about Mercure Paris Saint Lazare Monceau

Address: 99 B rue de Rome | 99 Bis Rue de Rome, 75017 Paris, France
Location: France > Ile-de-France > Paris
Price Range: $101 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Saint Lazare Monceau 4*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Odigeo, Agoda, ACCOR, Priceline and Jetsetter so you can book your Mercure Paris Saint Lazare Monceau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Champlain Paris Saint Lazare
Hotel Style:
#255 Family Hotel in Paris
#353 Luxury Hotel in Paris
#366 Romantic Hotel in Paris
#401 Business Hotel in Paris
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