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Ibis Chateau de Fontainebleau

Traveler (31)
Room & Suite (29)
Video (2)
Certificate of Excellence

About

#5 of 12 hotels in Fontainebleau
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Ibis Fontainebleau hotel is located in the city centre, close to shops and restaurants, 300 m from the chateau, 900 m from the Napoleon Bonaparte museum and right next to one of the most celebrated forests in Europe. It has 86 air-conditioned rooms, including 3 adapted for disabled guests. It has a bar with a terrace serving snacks 24/24, and private covered parking. Guests on a business trip will appreciate the Wifi wireless broadband Internet access.
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room amenities
Air conditioning
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
73Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
678Reviews
5Q+A
17Room tips
Traveler rating
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  • 45
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Popular mentions
There's parking and an ok breakfast. The rooms are small, the location is good. But it's characterless. for one night is ok. Staff was helpful, but just that. Go with low expectation and you won't be too disappointed.
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Response from Ibis_Fontainebleau, Front Office Manager at Ibis Chateau de Fontainebleau
Responded 2 weeks ago
Dear ValterNF, Thank you for taking the time to tell us about your experience at the ibis Château de Fontainebleau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amandine
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In the center of town, the castle is 5 min walk away. With many restaurants, and pedestrians areas in the surroundings, the hotel location is of interest. Parking spots are available either in the Hotel (underground), or outside next to the hotel. The staff is kind and obliging.
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Review collected in partnership with Accorhotels.com
Response from Ibis_Fontainebleau, Front Office Manager at Ibis Chateau de Fontainebleau
Responded 3 weeks ago
Dear Laurencebonnet2014, We very much appreciate your comments regarding your stay at the ibis Château de Fontainebleau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine
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The Ibis hotel is a comfortable and calm space in the centre of Fontainebleau. The location is amazing, we left our car in the very convenient carpark for the duration of our stay and we explored everywhere on foot. The room, though on the compact size, had everything we needed.
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Review collected in partnership with Accorhotels.com
Response from Ibis_Fontainebleau, Front Office Manager at Ibis Chateau de Fontainebleau
Responded Feb 18, 2019
dear, Thank you for taking the time to tell us about your experience at the ibis Château de Fontainebleau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Amandine
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An overnight stop to see the Château. The room was clean with good WiFi a very comfortable bed, the shower was good and powerful. A good selection for breakfast. The staff were friendly and efficient. There is a large car park about 50 meters away, the Château is also very close
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Response from Ibis_Fontainebleau, Front Office Manager at Ibis Chateau de Fontainebleau
Responded Jan 4, 2019
Dear TeresaL261. We very much appreciate your comments regarding your stay at the ibis Château de Fontainebleau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Front Office Manager Ibis Château de Fontainebleau
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Nice location, quit room and comfortable bed that’s all in this hotel, Room was too small, breakfast was poor, price is too high and didn’t worth it, and staff weren’t helpful at all, except one African lady at the reception,
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Response from Ibis_Fontainebleau, Front Office Manager at Ibis Chateau de Fontainebleau
Responded Nov 14, 2018
Dear Mohamed M, Thank you for taking the time to tell us about your experience at the ibis Château de Fontainebleau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. best regards Amandine
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PRICE RANGE
$76 - $139 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceSeine-et-MarneFontainebleau
NUMBER OF ROOMS
86
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