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Quality Hotel de l'Europe Reims & Spa

29 Rue de Buirette, 51100, Reims, France
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149 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 27, 2015

Great location. Helpful staff prior to arrival. Not so helpful on arrival - had a reserved carpark only to be advised I didn't despite an email chain confirming it. Avoid rooms at the front of the hotel, passers by can be heard at all hours. Would stay again if I a room at the back of the hotel was available,... More 

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Thank Georgie L
1 review
1 of 5 stars Reviewed October 7, 2015 via mobile

1. Strong smoke smell 2. Reception desk told me food is free but charged when I check out! 3. Room service bad. No room service. 4. Food rubbish. Almost deserves 5 euro but charged me 13 euro! 5. Rather bad attitude when I talk to the staff. 6. Terrible bathroom. No shampoo and no toothpaste.

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Thank Pei W

Travelers are raving about these Reims hotels

Leicester, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 29, 2015

Arrived at the Quality Hotel on a beautiful sunny lunchtime. On initial observation the building looked fine. We had booked a car park space at the rear of the building which was worth its weight in gold (approx €10 per day ). We were welcomed by a really friendly guy at reception who spoke good English. After the preliminaries we... More 

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Thank Jenny C
Green Valley, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 19, 2015

I stayed for 2 weeks in February in this hotel and all the people I met in the hotel were friendly, especially considering you are in Reims. An excellent breakfast (not included in the room). The room was average size for being an excellent hotel back years ago. I was facing the street which gave me a great view of... More 

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Thank Cy G
Doddington, United Kingdom
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed May 18, 2015

I've stayed here before. It was fine. Cheap and cheerful but good location and good enough room. HOWEVER, This time they put me in Room 217. This is under the roof. There is one window in the roof and it doesn't open. There is a beam that runs at an angle down the middle of the bedroom, just above the... More 

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Thank DesMcLeish
Nottingham, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 18, 2015

Unforgettable. But for all the wrong reasons. I had requested parking but was told on arrival that the parking was full and directed to a public car park along the street which was fine. Except that my stay was on a Saturday and the car park was shut on Sunday! Fortunately, there were other people in the same predicament and... More 

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Thank JohnEdwards2013
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 29, 2015 via mobile

Stayed at this hotel in central Reims and thank goodness it was for only one night. This hotel is part of the quality hotel chain and is need of a renovation to meet 3 star standard. Hallways did not have lighting - only good thing was the location.

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Thank Angela C
Singapore
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed October 22, 2014

Forgettable experience. Check in at 4 pm and the room still hasn't been cleaned. Unfriendly/ unpleasant lady behind the counter thinks this is completely normal. Bathroom without tp, always a great experience, and shower curtain hasn't been cleaned since 1923. Do yourself a favour and just look further.

Helpful?
Thank StevenB81
Level Contributor
5 reviews
1 of 5 stars Reviewed September 12, 2014 via mobile

We are unfortunately staying at this hotel for one night, purely based on price and location. I regret everything. The room is old and disgusting, the toilet doesn't have a toilet roll holder, neither does the shower nozzle, which is handy. The tiles in the shower are so moldy, it's a science experiment. If we don't catch something from this... More 

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Thank Jettgrrll
Texas
Level Contributor
121 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed August 21, 2014

Here are the two good things: It's close to retail and dining places. We saw no bugs, reptiles, or rodents. We checked in, took a small, rickety old elevator to a room on the 3rd floor in the front part of the building. The narrow hallway was SO dark we couldn't see any room numbers. We used the lights from... More 

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Thank WeDreamOfTravel
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