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Mercure Tours Centre Gare

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520 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The rooms have been fitted with triple glazed windows since our last visit many years ago (when the train noise was quite loud): the noise level is now very low. The room was comfortable and met all our requirements. The staff were particularly helpful when we were making a fresh booking for Mercure Poitiers and we would give them a... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank john8leake
JulieCHAUVEAU, Directeur général at Mercure Tours Centre Gare, responded to this review

Dear John8leake, Thank you so much for your kind words. I hope to see you again, and that the wine was good. ;-) Kind regards, Miss Julie Chauveau Hotel General Manager More 

Hornchurch, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for 3 nights while on a coach trip. The railway line ran behind the hotel but the sound of trains did not intrude at all. The bed was very comfortable and the shower was hot though I felt a trifle unsafe when climbing into the bath. Breakfast offered a good and plentiful variety of food... More 

Helpful?
Thank jennyfren
JulieCHAUVEAU, Directeur général at Mercure Tours Centre Gare, responded to this review

Dear Jennyfren, The team and I would like to thank you a lot for your cheerfull comment. We feel happy that you really enjoyed your stay with us, we hope to see you again one day. Best regards, Miss Julie Chauveau Hotel General Manager. More 

Bury St. Edmunds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night on our way to Bordeaux. The staff were extremely friendly and helpful and the room on the first floor was comfortable and well appointed. Within easy walking distance of the sights and restaurants etc. Will definitely stay again next time we pass through Tours and will use the Mercure brand elsewhere in France when... More 

Helpful?
1 Thank PeterHal1957
East Sussex, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Good hotel in very convenient location, Very friendly and helpful staff. Good breakfast. Very safe car-park under the hotel, though you need instructions as to how to get into it! Larger rooms are on the first floor which is a pity as rooms on the higher floors are nicer. Prefer rooms facing the road rather than the station.

Review collected in partnership with Accorhotels.com

Helpful?
Thank laphoward
Amsterdam, The Netherlands
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Do not let the shabby exterior fool you. Inside there is a lovely Ibis hotel. I moved house from the budget hotel, for the fact that I needed another night in the city and the budget hotel was fully booked. Room rates in this hotel are about double, but if offers more amenities and much better device. The staff is... More 

Helpful?
1 Thank Dan K
Capel Saint Mary, United Kingdom
Level Contributor
105 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reasonable hotel, comfortable. we didn't have the issues reported by other travellers, the AirCon worked wonderfully (It was 39c when we were there) Convenient for the center of Tours. Staff are friendly and helpful and my wife was pleased that they were able to offer her plenty of gluten free options for breakfast.

Helpful?
1 Thank Martyn D
London, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is so old and tired, the room was like a throw back to the 1970s complete with brown and orange carpet and light fittings falling off the wall. There is no air conditioning and we found the staff aloof and unfriendly. There are plenty of hotels in Tours, I'd recommend staying in the Ibis over the road for... More 

Helpful?
Thank jemimapuddleduck612

Travelers are raving about these Tours hotels

Worcestershire, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The irony of this hotel is it is next door to an ibis budget, both hotels are in the same group. The mercure is one of the worst hotels I have been in for some time. The one issue above all is the total lack of air con, there is a pitiful wheezing unit in the bedroom that is valiantly... More 

Helpful?
Thank chas7243
Nottingham, United Kingdom
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed August 23, 2016 via mobile

I'm not too sure where Mercure get their ratings from but there was a serious lack of facilities at this hotel. Our aircon didn't work there is no vending machine for drinks etc or ice. Every time I asked the front desk they were exceptional in attending to any request and very helpful. On a plus note for the building... More 

Helpful?
Thank jdpacko
Warwickshire, England
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 23, 2016

Lovely friendly hotel, staff very pleasant receptionists speak English. Emily was superb at her job. Next to train station but good sound proof Windows. Cafe restaurant 5 mins away, but if you walk down to macdonalds then take the round on the right (10 mins walk) you walk to lovely French cafes and restaurants with fantastic menus. Walk down to... More 

Helpful?
1 Thank saunts11
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located in the heart of Tours. This hotel offers a warm and cosy environment. Close to the Convention / Exhibition Centre and the train station. 92 spacious air-conditioned / sound-proofed rooms equipped with bathroom and satellite TV. ... more   less 

Additional Information about Mercure Tours Centre Gare

Address: 29 rue Edouard Vaillant, 37000, Tours, France
Location: France > Centre-Val de Loire > Loire Valley > Tours
Price Range: $88 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Tours Centre Gare 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Mercure Tours Centre Gare Hotel Tours
Accor Tours Centre Gare
Hotel Style:
#4 Luxury Hotel in Tours
#13 Business Hotel in Tours
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