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Mercure Tours Centre Gare

712 reviews
#12 of 88 Hotels in Tours
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Traveler (153)
Room & Suite (54)
Dining (10)
Overview
  • Excellent26%
  • Very good42%
  • Average21%
  • Poor8%
  • Terrible3%
Travelers talk about
“railway station”(15 reviews)
“train noise”(5 reviews)
“old town”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (712)Write a Review
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27
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33
12
7
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27
52
33
12
7
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All reviewsrailway stationtrain noiseold townfree breakfastupgraded roomthree nightstea and coffee making facilitiescar parkbed was very comfortablemain roadtours centreclean hotellarge bathroomloire valleynight's sleepsat navfirst floor
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1 - 5 of 131 reviews
Reviewed 2 weeks ago via mobile

On our way back to Calais . Stopped here . Dogs no fuss and no problem at all . Staff friendly and efficient . Breakfast simple but ample in small but attractive dining area . All Very clean . Large bathroom with good shower ....More

Thank tegan c
Response from EmilieHespel, Directeur général at Mercure Tours Centre GareResponded 2 weeks ago

Dear Tegan c, Thanks a lot for your comment about your stay in our etablishment. We will share it with all our staff. Hope to welcome you again in our city. Best regards. HESPEL Emilie

Reviewed October 24, 2017

Our group of three was delayed in arriving in Tours without a reservation. We had had a pleasant experience at a Mercure hotel in Paris, so when we saw Mercure in Tours, we immediately went in to see if we could secure a room. Although...More

Thank Alexina S
Response from EmilieHespel, Directeur général at Mercure Tours Centre GareResponded October 26, 2017

Dear Alexina S, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will...More

Reviewed October 8, 2017

Spent 4 nights here recently as part of a Riviera travel group. Totally agree with lynncroft100 review in August.The only good point was that the receptionists seemed friendly. Otherwise a depressing ,grey modernist building at the back of the train station. Our room was small...More

Thank kentraveller97
Response from JulieCHAUVEAU, Directeur général at Mercure Tours Centre GareResponded October 10, 2017

Dear Kentraveller97, We feel very sorry reading your comment that you did not enjoy your stay in our hotel. The location of the hotel is indeed, as written in its own name nearby the train station. As it was a long stay we allocated you...More

Reviewed October 6, 2017

My sisters and I had stayed a little too long at a chateau in the Loire Valley and had not reserved a room for the evening. Little did we know how difficult it would be after 9:00PM in France to find a room for the...More

Thank jdegglady
Response from JulieCHAUVEAU, Directeur général at Mercure Tours Centre GareResponded October 10, 2017

Dear Jdegglady, The team and I really want to thank you so much for the delightful comment you left. It is such a pleasure for us to know that guests are sensible to our work, it really helps us to try to improve ourselves even...More

Reviewed August 18, 2017

Stayed here as part of a Riviera Travel group holiday and was sorely disappointed with this hotel, its facilities, its location, and its breakfast. Astonished that it is even classed as a 4*! Who wants spend their holiday in close proximity to a train station...More

1  Thank lynncroft100
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
$96 - $153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Tours
#13 Business Hotel in Tours
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$96 - $153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Tours
#13 Business Hotel in Tours
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (153)
Room & Suite (54)
Dining (10)
Hotel & Grounds (111)
Bathroom (12)
Questions & Answers
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Room Tips
"All rooms are noisy but one side is good for trainspotting!"
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"Ask for room at front."
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"High floor upgrade."
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"Connecting rooms are great for families"
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