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Mercure Tours Centre Gare

29 rue Edouard Vaillant, 37000, Tours, France
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478 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night as an overnight stay. Handy for centre of town and next to the railway station. Stayed on second floor looking out onto main road but heard no external noise. Had a decent size room and had a good night sleep. Room was clean and had no complaints. Manage to get a free car parking spot. There are... More 

Thank michaelpE8471FS
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This is my second time in this hotel and I select it purely because of the location. It is very close to central railway station. Rooms are spacious and beds are ok. But the hotel has not tried to offer anything above standard: breakfast is limited, no gym, wlan is weak and so on. It would be a crime to... More 

Thank Juha S

Travelers are raving about these Tours hotels

London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 30, 2016

Both the hotel itself, and Accor corporately, have a serious attitude problem. I made the mistake of ignoring this advice. After a poor breakfast and a morning’s sightseeing I returned to my room, booked for two more days, and paid for, and which I had left locked, to find that all my stuff had been thrown out! Apparently the staff... More 

1 Thank rover216
Taipei, Taiwan
Level Contributor
133 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 12, 2016 via mobile

Low end business hotel better suggested for backpackers instead or people on a budget Barely clean room, surely outdated Pathetic breakfast in the morning (they should not offering it at all instead or provide a coupon for a nearby cafe) I am sure there are better choice around

1 Thank newdealer
Karratha, Australia
Level Contributor
190 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed January 4, 2016

This accommodation was part of our 2700kms tandem cycling holiday through France. Our bicycle was garaged in a secure underground carpark. Whilst a glitch in the booking system had bumped our reservation off, we were delighted once the error was acknowledged and given an upgrade. The room was magnificent - extremely spacious with a large separate seating area, king-sized bed,... More 

Thank Kirsten E
JulieCHAUVEAU, Directeur général at Mercure Tours Centre Gare, responded to this review

Dear Kristen E, Thank you so much for such a good feed back regarding your stay with us. We are glad to read that everything went well during your stay and that you really enjoyed the Privilege room your were in. We hope to welcome you again one day, but take a good rest after such a long tandem cycling... More 

Hornsby, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2015 via mobile

As others have said, this is a great place. We are in our late 60s and travelling around France by train for three months. This was a welcome stop and will be remembered. An easy walk to the station, restaurants and old city although a bit dark and dingy late at night. Thanks to all the friendly staff especially Melanie.

Thank 245GooNoo
Dublin, Ireland
1 review
5 of 5 stars Reviewed October 4, 2015

Me and my girlfriend from Dublin came over for a couple of days and stayed in this hotel. The staff was really friendly and helpful. We were able to walk to all the major touristic attractions from the hotel. We also enjoyed the breakfast buffet in the morning. The bed was absolutely fantastic (the staff told us they got recently... More 

Thank harold t
Doha, Qatar
Level Contributor
105 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed September 30, 2015

We picked this hotel, as we were travelling by train from Paris to Tours. It is located just next to the train station. Although not very central, it is a nice stroll to walk from the hotel to the cathedral and the old town. The hotel is like any other Mercure hotel, although that one is closer to an Ibis... More 

Thank Sociss-de-Monbe
Accrington, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 11, 2015 via mobile

All you'd expect from a mercure. Centrally located and with parking. Amazing blonde receptionist whose customer service made us feel like we were the most impotant guests ahed met that year, very friendly and professional.

1 Thank carrolls523
JulieCHAUVEAU, Direction at Mercure Tours Centre Gare, responded to this review

Dear Carolls5, My team and I would like to thank you so much for such a nice comment. We're very happy you enjoyed your stay with us and that everything went well during your stay. The staff is delighted to be described as fabulous, and will be please to welcome you again one day. Kind regards, Mlle Julie Chauveau Hotel... More 

Bath, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 2, 2015

This was quite a surprise, unlike any Mercure Hotel we have stayed in before (or since). The price is lower than some but the quality is even lower. There was no curtain to the shower so the bathroom floor flooded and, as the extractor fan wasn't working, everything steamed up - including the rest of the room when we opened... More 

1 Thank OldMouse
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115 photos of this hotel

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Room/Suite (21)
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Management photos: Courtesy of the property manager

All Management Photos (37)
Room/Suite (11)
Dining (6)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located in the heart of Tours. This hotel offers a warm and cosy environment. Close to the Convention / Exhibition Centre and the train station. 92 spacious air-conditioned / sound-proofed rooms equipped with bathroom and satellite TV. ... more   less 

Additional Information about Mercure Tours Centre Gare

Address: 29 rue Edouard Vaillant, 37000, Tours, France
Location: France > Centre > Loire Valley > Tours
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Tours Centre Gare 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Mercure Tours Centre Gare Hotel Tours
Accor Tours Centre Gare
Hotel Style:
#3 Luxury Hotel in Tours
#12 Business Hotel in Tours
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