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Grand Hotel La Cloche Dijon - MGallery Collection

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Traveler (1095)
Room & Suite (425)
Dining (90)
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About

#7 of 55 hotels in Dijon
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
In the heart of the capital of Burgundy, this hotel is conveniently located near the Old Town and a number of attractions, including museums and the Ducal Palace. We offer you 88 elegantly appointed rooms and 6 luxurious suites, all equipped with modern amenities. Delightful gourmet French and international cuisine is available at our restaurants. For our more athletic customers we have a fitness center, and SPA.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Paid private parking on-site
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Business
Languages Spoken
English, French
4.5
4.5 of 5 bubbles2,048 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the old town, Grand Hôtel La Cloche Dijon - MGallery Collection is celebrated for its prime location close to key attractions, which guests consistently applaud. The hotel's ambiance offers a relaxing retreat with well-appointed and spacious rooms, often praised for their comfortable beds and quality linens. While the amenities, including a quality breakfast and strategic positioning, are generally appreciated, some visitors mention limited access to the wellness center. Service reviews are a mixed bag, with accolades for some staff members' attentiveness contrasting with critiques of occasional rudeness. Traveler opinions on value are divided; some find the pricing reasonable for the excellent service received, whereas others consider it steep relative to their experience. Despite overall positive remarks on cleanliness, a few guests have pointed out certain design and maintenance issues within the rooms.
Location
Central
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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2048Reviews11Q+A100Room tips
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NorbertStreep wrote a review Feb 12
Tel Aviv District, Israel26 contributions40 helpful votes
Lovely Hotel, Terrible Restaurant . . . After a long road trip we arrived at the Hotel where we stayed before. As I had checked the restaurants' menu online a few days ago I thought I would be delighted with what I hoped were some great French classics . . . . Being a graduate of the Hotelschool of Lausanne I have an academic and practical restaurant background. We each ordered two starters as our evening meal; Œufs coulants « plein air » de Gevrey-Chambertin façon meurette, the sauce meurette was nothing more than a heavy demi glace reduction with a hint of red wine. It was served with cold soggy breadsticks. 3/10 is my grade. Followed by an all time classic: Soupe à l’oignons doux revisitée au Mont d’Or. My disappointment was monumental. Some sort of cold beige tasteless soft quenelle with a few token onion leaves and the broth, yet again more demi glace now with a hint of onion broth, served in a small jar which was added to the cold concoction in the plate. Something out of a horror book when you expect an oven baked crust of bread and cheese on top of a piping hot onion soup with plenty onions in a tasty meat or vegetable stock. 2/10 is my grade. True French classics cuisine can be refined without ruining the traditional recipe. Improving is terrific reinventing a classic is an absolute no no!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 1 week ago
Dear NorbertStreep, Thank you for taking the time to tell us about your experience in our restaurant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am extremely sensitive to your remark following your recent stay with us. We are very sorry that the dishes did not meet your expectations and that your experience does not reflect the quality of our dishes that we usually offer to our guests. Please be assured that we are taking appropriate steps to resolve issues and prevent future occurrences. It is essential that each guest enjoys a stay of excellence and I wish to express my sincerest apologies if we have not managed to bring this experience to you. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maria_krasa wrote a review Jan 2024
Zurich, Switzerland231 contributions124 helpful votes
Great hotel as it should be. We really loved this hotel, you feel welcomed and special when you are very. Thank you very much for the staff for outr time in this hotel. The bar is also very good. Hope we will be back one day.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Jan 3, 2024
Dear maria_krasa, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BenjaminMill wrote a review Jan 2024
Milton, United Kingdom662 contributions382 helpful votes
Location 10/10. That’s the good bit. Arrival 4.30. Rooms not ready, no apology, 1 free drink after a bit of wtf is going on. Reception staff average at best and generally rude. Rooms were tired, bathrooms all the mdf around the sinks had blown, skirting blown, generally tired. Noisy from rooms next door. Overrated to be fair. Checkout ok, however all show and no go.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Jan 11, 2024
Dear BenjaminMill, Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am extremely sensitive to your remark following your recent stay with us. We are very sorry for problems that you encountered during your stay, that is not reflecting the quality of service that we wish to deliver to our guest. Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrences. It is essential that each guest enjoys a stay of excellence and I wish to express my sincerest apologies if we have not managed to bring this experience to you. I remain however at your disposal if you wish to share your remarks with me. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael M wrote a review Nov 2023
Geneva, Switzerland156 contributions98 helpful votes
A lovely visit to this highly regarded hotel. Took tea in the funky bar and nite the selection and choice amazing. The tasty snacks offered fresh and delicious. A nice touch. Warm reception by the staff. The hotel is very well placed and offers Very attentive service as well.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Nov 25, 2023
Dear Michael M, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philip O wrote a review Oct 2023
9 contributions29 helpful votes
Excellent hotel. Nice rooms with a spacious bathroom. The only negative was that the shower was difficult to use. Excellent restaurant and a helpful front desk. Good location close to the center city, Ducks palace and railroad. Good.value .for the money
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Oct 24, 2023
Dear philipo887, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wayne V wrote a review Oct 2023
Brisbane, Australia23 contributions2 helpful votes
What a great Hotel, across the road from the old town and everything it has to offer. Being platinum member we got two welcome drinks and a room the furtherest from the lift, The room was what we booked so no upgrade so Accor is doing themselves no favors. The room was large and good wi-go but whoever designed the bathroom should loose their job, if your in the bath you cannot reach the soaps and if your having a shower the water goes all over the floor. Good room but bad design
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Nov 3, 2023
Dear Wayne V, Thank you for your comments following your stay at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even though we would have preferred your experience to have been even more pleasant with us and that all of our services were up to your expectations. We well noticed your insatisfaction regarding organization into the bathroom; please allow me to express my sincerest apologies. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoldnAdvice wrote a review Oct 2023
United States927 contributions402 helpful votes
This hotel is far from a 5 star. The location is Ideal and the front staff was very friendly however thats about it. Our room was ok, the bed was comfortable, we had an espresso machine, only 2 plush towels and slippers. The shaggy carpet was horrible, my allergies kicked in immediately. The bathroom was another disaster. I felt I was in a train bathroom. The tub was tiny and so high, I had to hop to get into it. There was no glass or curtain so the entire floor became wet. The toilet was in a small closet , so claustrophobic. The breakfast buffet was the best part of this hotel. They had an abundance of fruits, marmalades, breads, even gluten free. The restaurant and the bar, while pretty looking staff are not friendly. I stopped by the restaurant around noon to check out the menu, I was immediately told that they are fully booked and do not have a space for me. I told him I was staying at the hotel. "Je suis desole" was all I got, which means I'm sorry. No other alternative or help. I requested an evening reservation from the front desk, but was told they were full. I ended up having a bite at the bar , which had limited items and almost nothing gluten free. It is truly a shame because the hotel has so much potential. I will not go back and I cannot give it my GoldnAdvice seal of approval.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Oct 19, 2023
Dear GoldnAdvice, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The quality of service received during your stay does not correspond to the memories that we wish to leave with our guests and that which our teams usually provide to our guests, please allow me to express my sincerest apologies. We well noticed your insatisfaction on certains points, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is essential that each guest enjoys a stay of excellence and I wish to express my sincerest apologies if we have not managed to bring this experience to you. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hockeydad900 wrote a review Oct 2023
La Canada Flintridge, California374 contributions172 helpful votes
We stayed here one night as part of a group tour of Burgunndy. Very nice hotel, good restaurant (at least for breakfast, we didn't have dinner here). Perfect location just across from the main square and the triumphal arch leading into the old town.
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Date of stay: September 2023
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Oct 4, 2023
Dear Hockeydad900, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nina D wrote a review Sep 2023
Maricopa, Arizona, USA31 contributions34 helpful votes
This is a beautiful hotel right in the middle of town. The rooms were extremely comfortable and had the best pillows! I slept great here. The bar had delicious cocktails and the breakfast was 5 star with recipe cards you could take home. It was reasonably priced with great service!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Within walking distance to everything in town
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Sep 9, 2023
Dear ninad530, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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good_ants wrote a review Aug 2023
Doha, Qatar606 contributions224 helpful votes
'La Cloche' is a lovely hotel in an ideal location in Dijon, France. We walked the 10 minutes from the train station and found this historic hotel sitting proudly behind the main, central park of the city. Our room was clean and comfortable, staff was pleasant enough, and the grounds are quite nice overall. Why not a ""5"? Slow wait to check in, plus we had to wait about 3 hours (until just past 3pm) to check in, even though the hotel did not feel exceptionally busy. The shower leaked fairly abundantly, and it's a little pricey for this small French city.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Aug 31, 2023
Dear good_ants, Thank you for your comments following your stay at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even though we would have preferred your experience to have been even more pleasant with us and that all of our services were up to your expectations. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$207 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel dijon la cloche hotel dijon, accor dijon la cloche, dijon sofitel
FORMERLY KNOWN AS
Sofitel Dijon La Cloche
LOCATION
FranceBourgogne-Franche-ComtéCote d'OrDijon
NUMBER OF ROOMS
88
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HOTEL LA CLOCHE DIJON - MGALLERY COLLECTION - Updated 2024 Prices & Reviews (France)

Frequently Asked Questions about Grand Hôtel La Cloche Dijon - MGallery Collection
Which popular attractions are close to Grand Hôtel La Cloche Dijon - MGallery Collection?
Nearby attractions include La Onzieme Heure - Escape Room Dijon (0.2 miles), Owl's Trail (0.02 miles), and Cathédrale Saint-Bénigne de Dijon (0.2 miles).
What are some of the property amenities at Grand Hôtel La Cloche Dijon - MGallery Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hôtel La Cloche Dijon - MGallery Collection?
Conveniently located restaurants include Restaurant L'Essentiel, Chapeau Rouge Restaurant William Frachot, and Chez Copains.
Are there opportunities to exercise at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Grand Hôtel La Cloche Dijon - MGallery Collection located near the city center?
Yes, it is 0.5 miles away from the center of Dijon.
Are any cleaning services offered at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hôtel La Cloche Dijon - MGallery Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.