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Grand Hotel La Cloche Dijon - MGallery Collection

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14 Place Darcy, 21000, Dijon France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (870)
Room & Suite (327)
Dining (62)
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A note from Grand Hôtel La Cloche Dijon - MGallery Collection
Updated 07/28/20

About

#4 of 56 hotels in Dijon
Location
Cleanliness
Service
Value
Travelers' Choice
In the heart of the capital of Burgundy, this hotel is conveniently located near the Old Town and a number of attractions, including museums and the Ducal Palace. We offer you 88 elegantly appointed rooms and 6 luxurious suites, all equipped with modern amenities. Delightful gourmet French and international cuisine is available at our restaurants. For our more athletic customers we have a fitness center, and SPA.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Paid private parking on-site
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Facial treatments
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, French
1803Reviews10Q+A92Room tips
Traveler rating
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Popular mentions
itstuan wrote a review Jul 10
Washington DC, District of Columbia153 contributions67 helpful votes
From the reception to checkout, this hotel was the perfect choice for our first post COVID-19 confinement trip. We wanted to go visit the Bourgogne area because my wife is studying wine, so we decided to make Dijon our base. Since it was also a late anniversary trip, we decided to splurge and stay at this hotel — the only 5-star in town. The location was perfect, and we were only steps away from wonderful restaurants, public transport and attractions. The room was nicely appointed (we appreciated the Nespresso pod coffee machine) and cleaned every day. Housekeeping staff were never intrusive. The reception staff catered to our every need, whether it was maps of the city, recommendations for food or making restaurant reservations. The wait staff in the restaurant during the amazing buffet breakfasts were also efficient and friendly. Thank you for making our first trip to Dijon memorable. We are already planning to return!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 2 weeks ago
Dear itstuan, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also very happy with your satisfaction and feeling of security following the health protection measures that we have put in place; the safety of our guests is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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jglaw wrote a review Jul 5
Ghent, Belgium169 contributions82 helpful votes
Not a 5star for lack of a lot of details. Some of them : it’s hard to get at the entrance by car, no reception outside the hotel, and the hotel parking is hidden at the back entrance, without any signs at the front. No picking up of luggage, no concierge, and the hotel corridors a bit gloomy with signs of wear. On the other hand, at an average 200 EUR to be honest you don’t pay for a 5star. My double room on the third floor was in very good condition, very well equipped, with excellent bedding and very stylish decoration. Windows opened up at a courtyard and small garden. I appreciated the trendy lobby bar. The hotel is just at the edge of the beautiful old city center, you can walk straight into it by a nice shopping street.
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Date of stay: June 2021Trip type: Traveled solo
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 2 weeks ago
Dear glaw, Thank you for your comments following your stay at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, although we would have preferred your experience with us to be even more pleasant and that all of our services were up to your expectations. We have noted your dissatisfaction on certain points; allow me to offer you my sincere apologies. Regarding our parking, direct access could be quite difficult to find, we have posted all signpost possible. But for your comfort and the quality of the service offered to our customers, you can park your car in front of the hotel, and our valet will park your car and will also assist you with your luggage. We are sorry that you did not use these services during your stay. Regarding the condition of our carpet in the hallways, traces do not correspond to the wear but to the decorative style of this carpet, and we understand that you did not appreciate the decorative style of our hallways. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Director of Operations
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Emily M wrote a review Jun 2021
Washington DC, District of Columbia221 contributions104 helpful votes
We recently stayed at this hotel for two nights and had an excellent experience. Issak, the valet/bellman met us at our car and helped us with our luggage. Front desk staff was very professional and provided great restaurant recommendations that were within walking distance of the hotel. We also paid for the hotel breakfast which is very convenient because the local coffee shops were not open until 10 am. Our room was extremely comfortable and very clean. Bathroom was spacious and the bed was comfortable with high quality linens. And the air conditioning worked extremely well. If you are driving, the hotel is a bit tricky to find, but eventually your GPS will get you there. All in all, a great experience. And the staff and guests all wore masks.
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Date of stay: June 2021
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Response from Antoine Munoz, Directeur général at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 3 weeks ago
Dear 616EmilyM616, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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Marc758062 wrote a review Mar 2021
Paris, France45 contributions9 helpful votes
One night stop in Dijon before a day of work. Everything went fine, easy to park, a very nice building, room despite on street was very quiet. Service for dinner and breakfast was great, serious about covid protective measures while smiling.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Antoine Munoz, Directeur général at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Mar 25, 2021
Dear Marc758062, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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faus04 wrote a review Oct 2020
Reims, France103 contributions27 helpful votes
+1
The Mgallery Grand Hotel La Cloche & Spa is a really nice place to stay. We stayed there for 2 nights. We were welcomed by a professional receptionist. We booked for a Superior room which is nice decorated and modern. Our room had a nice balcony with a beautiful view of place Darcy and its garden which is still very quiet because of the double window. The nice room and the bathroom were very clean. It is well arranged modern and classy. The only negative point is that some furnitures were a little damaged by time wear. The breakfast is complete and tasty. Waiters are very effective and smiling. We had a diner at the hotel’s restaurant which here again, is a nice place. The value for money is pretty good as the food was very tasty. The staff was also very effective and welcoming. We enjoyed the modern and trendy bar of the hotel which propose a large choice of food and drinks. The 3 persons of the staff who where working on Saturday night (October 17th) were very professional, smiling, friendly and offers real 5-star service. Thanks to them, sorry I didn’t get their names. Also, we booked for free for 45 minutes at the hotel spa which contains a countercurrent swimming pool, a multisensory experience shower and a sauna which are enjoyable. It is a very nice place because of the the old stone vaults. Unfortunately, we haven’t been told when we booked for it, that the reservation of the spa didn’t mean we would be on our own in it. So we were a bit disappointed when someone else came into the sauna with us as it’s a small area (where you don’t wear a mask and can’t have social distancing for covid) and as we were expected to be completely alone there for 45 minutes. We had a massage which was very well done and pleasant. A truly relaxing moment, thanks to the two ladies who were very welcoming, smiling, professional. During our stayover, the room was perfectly and fastly done so thanks to the maids. Finally we would say that the Grand Hotel La Cloche is a very nice place to stay, ideally located in the center of Dijon, welcoming and classy where everyone is always ready to help. It was a nice getaway.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Antoine Munoz, Directeur général at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Oct 28, 2020
Dear faus04 Thank you very much for your comments regarding your stay with us. What a pleasure to discover your comment which is so laudatory and so encouraging for our teams. We enjoy coming to work every day and offering exceptional moments to our prestigious guests. A huge thank you for choosing the Grand Hôtel La Cloche. I would also like to thank you for the precise description of your stay: your compliments, so many, concerning our teams, the quality of their work and our hotel. Regarding the Spa, now we are allowed 4 persons into this area, when you are sitting on chair, social distancing are respected, but I understand your comment when guest are moving into the area, we properly inform our customers to ensure that the distances are respected for the security off all. We will be delighted to welcome you again at the Grand Hôtel La Cloche - MGallery. Sincerely, David Vincent Operations Manager
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PRICE RANGE
$174 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel dijon la cloche hotel dijon, accor dijon la cloche, dijon sofitel
FORMERLY KNOWN AS
Sofitel Dijon La Cloche
LOCATION
FranceBourgogne-Franche-ComtéCote d'OrDijon
NUMBER OF ROOMS
88
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Frequently Asked Questions about Grand Hôtel La Cloche Dijon - MGallery Collection
Which popular attractions are close to Grand Hôtel La Cloche Dijon - MGallery Collection?
Nearby attractions include La Onzieme Heure - Escape Room Dijon (0.2 miles), Owl's Trail (0.02 miles), and Jardin de l'Arquebuse (0.3 miles).
What are some of the property amenities at Grand Hôtel La Cloche Dijon - MGallery Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hôtel La Cloche Dijon - MGallery Collection?
Conveniently located restaurants include L'essentiel, Chapeau Rouge Restaurant William Frachot, and Restaurant O' Bannelier.
Are there opportunities to exercise at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Grand Hôtel La Cloche Dijon - MGallery Collection located near the city center?
Yes, it is 0.5 miles away from the center of Dijon.
Are any cleaning services offered at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hôtel La Cloche Dijon - MGallery Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.