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Grand Hotel La Cloche Dijon - MGallery Collection

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14 Place Darcy, 21000, Dijon France
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Traveler (1018)
Room & Suite (416)
Dining (90)
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hôtel La Cloche Dijon - MGallery Collection
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 57 hotels in Dijon
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.9
In the heart of the capital of Burgundy, this hotel is conveniently located near the Old Town and a number of attractions, including museums and the Ducal Palace. We offer you 88 elegantly appointed rooms and 6 luxurious suites, all equipped with modern amenities. Delightful gourmet French and international cuisine is available at our restaurants. For our more athletic customers we have a fitness center, and SPA.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Paid private parking on-site
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Charming
Languages Spoken
English, French
1960Reviews11Q+A98Room tips
Traveler rating
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lyon_traveller wrote a review Sep 20
Courzieu, France110 contributions56 helpful votes
Booking experience a disaster. I made a reservation by telephone with agreed rate. After 1 week i had to remind hotel to send a reservation, and then the rate was not the same, much more expensive. No offer as a compromise so i cancelled the reservation.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Check very carefully the price per night and conditions, ask for name of person making the booking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 1 week ago
Dear lyon_traveller, Thank you for taking the time to write to us following your stay request at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are sorry that the service and delivery did not meet your expectations; please allow me to express my sincerest apologies. I remain available to discuss with you following this problem and have more information regarding your comment. Best regards David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicholas C wrote a review Sep 19
Stanstead Abbotts, United Kingdom607 contributions142 helpful votes
+1
This is the only hotel in the centre of Dijon with electric car chargers and they have plenty of them in the basement of the car park at the rear. We stayed two nights and it was defiantly the best hotel during our two week tour. Dijon old town is delightful and just a few blocks away via pedestrianised streets.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 1 week ago
Dear Nicholas C, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection.We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark C wrote a review Sep 17
Dover, United Kingdom9 contributions1 helpful vote
+1
Overnight stop on the way back from Antibes. Even at a late hour the staff could not have been more welcoming. Parking is super easy - drive up to the door and they park it for you! Having taken the luggage to our room they then encouraged us with a members drink at the bar - much appreciated the olives et al. Breakfast is back up to Accor standards - even the gluten free option is carefully thought out 🙏. Our corner room was spotless, well stocked with courtesy drinks and fab balcony view. We will be back for longer next time.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Impressive range of toiletries so no need to overpack.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 1 week ago
Dear Mark, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KrisHoxem wrote a review Sep 12
Belgium60 contributions32 helpful votes
Stayed for 1 night in La Cloche. Very nice and warm welcoming by the reception staff. Comfortable, clean room with great view on the park. Enjoyed the food and drinks in the bar. Will certainly come back to this hotel !
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 2 weeks ago
Dear KrisHoxem, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Aslanda24 wrote a review Sep 10
Ladornac145 contributions82 helpful votes
Great location but the hotel did not live up to my expectations of “luxury”. For example, to get from the car park to the reception area, with luggage, one has to walk across a very bumpy track in the rain. Why? Surely a smooth covered walkway would be appropriate? Room adequate, but bed/bedding excellent. Restaurant pretentious and expensive.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 2 weeks ago
Dear Aslanda, Thank you for your comments following your stay at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even if we would have preferred that your experience be even more pleasant with us and that all of our services have lived up to your expectations. We have noted your dissatisfaction on certain points; allow me to offer you my most sincere apologies. Regarding access to our car park, our team of valets and baggage handlers is at your disposal to bring your car front of the hotel and take care of your luggage, at any time, especially if the weather is not pleasant. We are sincerely sorry if our reception team did not offer you this service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ARWagner wrote a review Sep 5
Kailua-Kona, Hawaii12 contributions10 helpful votes
Probably the best hotel in town. Very modern, clean, and good staff -- where you can find them. Entering the hotel -- need to drag your luggage up a fight of stairs as there is no doorman or bellmen for that matter. This is NOT how a 5 star operated. If you are old or have heavy Luggage -- LoL. TV in room is old flat panel that is way too small. Larger ones are now dirt cheap. Rooms are badly designed. Much of the space taken up with large sink/shower area and large walk-in closet that is useless. We did not eat in the restaurant. Grossly overpriced and there are many nice ones very close to the hotel.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Pay for a larger one, but note they are badly designed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 3 weeks ago
Dear abewagner, Thank you for taking the time to tell us about your experience at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. I am sorry that your experience did not meet your expectations. At MGallery, we strive to provide a superior service experience to every customer; therefore your feedback is very important to us. Our valet & porter service is always available for all our customers, unfortunately it can already be busy when you arrive at reception, but our reception team offer to take care of your luggage and car keys so that these services can be carried out for you. as quickly as possible. We are sincerely sorry and we offer our most sincere apologies if this service was not offered to you by our team. We are sorry to read that the decoration and layout of our rooms did not meet your expectations. Regarding the prices of our restaurant, our cuisine is made from fresh products and we offer a menu at 42€ with an appetizer, starter, main course, dessert and sweets and represents a very good offer value for money. It is essential that every guest enjoys an excellent stay and I would like to express my sincere apologies if we were unable to provide you with this experience. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FrederickWentworth wrote a review Aug 2022
Rouen, France1002 contributions259 helpful votes
Visited again this year June 24. Pros: the parking attendant is a gem--so sweet, so helpful. He's the hotel's best asset with the breakfast team. The young man at the reception is very nice as is the waitress in the bar and the chambermaid on our floor, all three to be commended. Breakfast in the garden was a delight. Cons: driving to the hotel in the streets of Dijon is a nightmare even with a GPS and we decided we would never do it ever again--what with the cycle lanes, the one-way streets, the conflicting signs, the traffic, etc. Dijon may be an ecological city but it is a horror to drive in. The hotel caters to large groups and that is a major drawback--they are noisy, unpleasant, and all over the place. The rooms are too small and the decorator should be exiled be Ulan Bator for his terrible taste. When the yahoos leave in the early morning for their excursions you cannot go back to sleep. All in all we prefer the Beaune Mercure which is easily accessible AND close to the centre, which has been refurbished, and where a suite will cost you the same as a smallish room in La Cloche.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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christophedamico08 wrote a review Aug 2022
1 contribution
We spent one night in this hotel. The town is incredible and the location is incredible. But unfortunately the cleanliness in the room was very poor(paste tooth on the mirror,dirty duvet cover….) The breakfast was very good.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 4 weeks ago
Dear christophedamico08, Thank you for your comments following your stay at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even though we would have preferred your experience to have been even more pleasant with us and that all of our services were up to your expectations. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danmcneill wrote a review Aug 2022
Dallas, Texas68 contributions88 helpful votes
Fantastic hotel in a perfect location. I would say this is the grandest of all hotels in Dijon. Beautiful on the inside and out. Hotel staff were perfect. The rooms are awesome and well laid out for everything they put in the room. .The rooms are up to date with modern high end touches. The only complaint I have on the rooms is the bathroom faucet. Its a high end faucet for sure but kind of over designed really. When you turn the water on it literally drenches the entire bathroom. Its a high end design with terrible performance. But that is a minor complaint. Everything else was perfect. The restaurant and bar area are great. We only enjoyed their breakfast buffet but it was great. I would stay there again and I will recommend it to anyone who asks.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded 4 weeks ago
Dear Danmcneill, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diana from DC wrote a review Aug 2022
13 contributions2 helpful votes
This hotel is spectacular in every way. I especially love the combination of a gracious old world building with Art Nuevo decorating. And the staff was superb. No suggestions for improvement. The hotel is the piece de resistance of my worldly travels. And Dijon my new preferred French city!!
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antoine Munoz, General Manager at Grand Hôtel La Cloche Dijon - MGallery Collection
Responded Aug 20, 2022
Dear Diane, What a pleasure to read and share your lovely comment with all the teams of the Grand Hôtel La Cloche. We are delighted to discover all your compliments and your satisfaction. Know that we are already looking forward to welcoming you again in Dijon! Best regards, David Vincent Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$169 - $239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel dijon la cloche hotel dijon, accor dijon la cloche, dijon sofitel
FORMERLY KNOWN AS
Sofitel Dijon La Cloche
LOCATION
FranceBourgogne-Franche-ComtéCote d'OrDijon
NUMBER OF ROOMS
88
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Frequently Asked Questions about Grand Hôtel La Cloche Dijon - MGallery Collection
Which popular attractions are close to Grand Hôtel La Cloche Dijon - MGallery Collection?
Nearby attractions include La Onzieme Heure - Escape Room Dijon (0.2 miles), Owl's Trail (0.02 miles), and Cathédrale Saint-Bénigne de Dijon (0.2 miles).
What are some of the property amenities at Grand Hôtel La Cloche Dijon - MGallery Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hôtel La Cloche Dijon - MGallery Collection?
Conveniently located restaurants include L'essentiel, Chapeau Rouge Restaurant William Frachot, and Restaurant O' Bannelier.
Are there opportunities to exercise at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Grand Hôtel La Cloche Dijon - MGallery Collection located near the city center?
Yes, it is 0.5 miles away from the center of Dijon.
Are any cleaning services offered at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hôtel La Cloche Dijon - MGallery Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hôtel La Cloche Dijon - MGallery Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.