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Hotel Mercure Bourg En Bresse

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10 avenue de Bad Kreuznach, 01000, Bourg-en-Bresse, France
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1 room 1 adult
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Hotel Mercure Bourg En Bresse
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249 Reviews from our TripAdvisor Community

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Ascot, United Kingdom
2 reviews
4 of 5 stars Reviewed December 31, 2015

Excellent hotel for what we require. A night stop on our return from skiing. Very comfortable rooms that cater for families (of 4). Very comfortable beds. Ate in the restaurant this year and found the food was excellent. My only gripe is that Accor need to sort their online booking system. 2014 we booked two rooms, one for our family... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank MarkCharlieB64
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear Sir, we thank you for your comment. we are happy you find comfortable our family rooms. I have checked your booking and confirm we have received two different bookings for this date with prepaid rates. we are sorry if you find the Accor online booking not easy to use. You always can join the hotel by phone or by... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 14, 2015 via mobile

Friendly staff, clean rooms, decent standard and good breakfast. Nothing worth a detour but a good choice if staying in Bourg. I never tried the restaurant as the hotel is only a 20 min walk from the city center. As said nothing out of the ordinary but a good choice if staying in the local area.

Helpful?
Thank Peter L
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

cher client, nous vous remercions d'avoir pris quelques minutes de votre temps afin de laisser votre avis sur votre récent... More 

Milan, Italy
Level Contributor
149 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
4 of 5 stars Reviewed September 18, 2015

I arrived at this hotel accidentally. I was heading to the Mediterranean sea: near Lyons I was stopped by a monstrous blockage on the motorway A6; I was redirected to another motorway, which lead me to an area where a “yellow meteorological alert” had been declared, owing to severe storms in progress. At this point I decided to break my... More 

Helpful?
Thank Marco_Polo499
H1187, Front Office Manager at Hotel Mercure Bourg En Bresse, responded to this review

Dear Guest, we really appreciate your comment, thanks a lot! We hope welcoming you a next time - but not accidentally! Best regards More 

London
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 17, 2015

We were on our way back to the UK from Italy and decided to stop overnight at Bourg-en-Bresse. This hotel on the edge of the town fitted the bill perfectly. Staff were very friendly, there's free parking and rooms are comfortable with free wifi. The restaurant is very good. There's a good a la carte menu and very good chef's... More 

Helpful?
Thank PTLondonSW
H1187, Front Office Manager at Hotel Mercure Bourg En Bresse, responded to this review

Dear guests, thank you for your fantastic note we have shared with all the hotel team. It is very pleasant for us to read such comments. See you very soon. More 

Southampton, United Kingdom
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 19, 2015

We stopped over on the drive back from Italy, it was a lovely experience. I have an Accor Card, so claimed me free drink and we sat outside in the garden relaxing after the hard drive. The rooms were excellent, good A/C, very comfortable bed and terrific shower/bath in the room. After Italy we felt the food would need to... More 

Helpful?
Thank Weekendartisan
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear guests, We thank you for this laudatory comment which very pleases us. Thank you for this great note 5/5. We hope welcoming you very soon. Bye. More 

London, England, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 10, 2015 via mobile

Very nice hotel. Rooms fantastic with air conditioning. Nicely decorated and free toiletries in the bath were a high quality and smell amazing. Food in restaurant amazing - shame the waitress service lacked passion. Appreciate language barrier but appeared very grumpy. Nothing to visit close by so hotel only place to eat. Would stay again as everyone else was so... More 

Helpful?
Thank Jane E
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Thank you Jane for your comment, we are pleased you have enjoy your stay. See you soon. More 

ludlow
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 18, 2015

very good hotel which we used on the way down to the south of france the food was very good the breakfast was average but the evening meal was very good and another bonus was the bakery next door they made good sandwiches and brill cakes

Helpful?
Thank LudlowBazzer
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear Sir, we are really happy to read your nice comment on your stay. See you a next time. More 

London, United Kingdom
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 6, 2015

Let's be clear, this is not a 5 star hotel but the Mercure is conveniently located a short walk from the centre of town, and it has plenty of parking (locked at night), friendly staff, adequate rooms, as well as a delightful restaurant with an attractive courtyard. Everything worked well and was hassle free, which was a great relief after... More 

Helpful?
Thank adrianloader
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear Adrian, we thank you so much for your nice comment. You have appreciated our situation, our rooms and our restaurant with terrasse. We hope to see you again. More 

Essxe
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 25, 2015 via mobile

We have had an enjoyable stay in this hotel before, but this time we did not have a 100% satisfactory experience. We arrived after a hard day's skiing looking forward to a nice hot shower but there was no hot water left. The excuse given by reception was that the reason was that a team of rugby players was staying.... More 

Helpful?
Thank Jools1963
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel. I wish to apologize for the hot water. I feel sorry the staff on reception couldn't help you more. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. More 

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