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MERCURE Saint Malo Balmoral

Traveler (178)
360
Panoramas (10)
Videos (1)
Certificate of Excellence

About

#23 of 82 hotels in Saint-Malo
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
A Hearty Welcome Whether you are organising a professional event or you simply want to enjoy a family holiday in Brittany, the team at Mercure Hôtel Balmoral St Malo is at your service.Built in 2010, Mercure Balmoral offers you the comfort of a three star hotel (air conditioned rooms, private parking etc.) and all the modern amenities you require (free Wi-Fi, free national telephone, television with pay per view facility etc.). Along with its ideal location, our hotel is the perfect landing point for a new way of discovering Brittany!
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Property amenities
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Hotel links
Visit hotel website

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
63Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
996Reviews
4Q+A
42Room tips
Traveler rating
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  • 68
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Popular mentions
A very convenient hotel for the train station and the St Malo - Portsmouth ferry. We stayed one night but couldn’t understand why everything was closed until we were told it was a Bank Holiday in France. Oh well, the advantage being we could park the car right outside the
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We stayed at this hotel for 5 nights. The rooms are modern and rather large considering local standards. The staff is very friendly and helpful. Breakfast is very nice. There is a bar, no restaurant but decent room service. It is approx 15 min walk away from city center / beach
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I am not a great fan of the lower level Accor hotels, but can vouch for this one. We booked it because of its location to the train station (5 mins away). It is a bit of a walk to the old city but well worth it. It be a different story if it were raining. The St Malo town and
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We have stayed here many times. Modern, clean, comfortable, good bathrooms, huge beds. Easy car parking on street or underground (paid). No restaurant - but good choice within five minutes. Excellent breakfast room with really cheerful, helpful staff and good choice of food and
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Response from Gwen3579, Front Office Manager at MERCURE Saint Malo Balmoral
Responded May 11, 2019
Dear Simonsarum; I would like to thank you for your comment about your stay in ou hotel. We apologize about your check-in, that's not the way that we ask our staff to act with our guests. We had a talk with the front desk agent in order to remember her the way to welcome people in our hotel. I am very happy to read that you have enjoyed our bedroom and breakfast. Hoping welcoming you again in Mercure Balmoral, Best regards
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Location is great, just a stone's throw from the train station, and a 15-20 minute walk from the old town. We were taking the ferry to Portsmouth the following morning, and the ferryport is only 5 minutes away by car. We met only 3 of the staff, 2 at reception and the other at
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Response from laurel743, Assistante de Direction at MERCURE Saint Malo Balmoral
Responded Jan 30, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Malo Balmoral. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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PRICE RANGE
$89 - $200 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN Hotel Balmoral
LOCATION
FranceBrittanyIlle-et-VilaineSaint-Malo
NUMBER OF ROOMS
77
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