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MERCURE Saint Malo Balmoral

24 rue Theodore Monod, 35400, Saint-Malo, France (Formerly BEST WESTERN Hotel Balmoral)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • Demeure de Corsaire
    0.8 mi
  • 4 star hotel
  • Free Wifi
Reviewed 1 week ago
Good efficient hotel in the center of the town.
I visited the hotel on a sunday evening just before Blue Monday... more
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788 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Groningen
Reviewed 1 week ago

I visited the hotel on a sunday evening just before Blue Monday. It was a cold, rainy and windy day. Still when I arrived in the hotel everything was fine. The staff was very helpfull and spoke english. My room was very comfortable and just the right size. The hotel is new. clean and efficient. I could park my car...

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Helpful?
Thank normandic
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Sydney, Australia
Reviewed 1 week ago

Close to the station and only a 15 minute walk to the walled city. Convenient for returning car hire. Comfortable, good size room. Internet a bit iffy and only BBC news channel on TV. Staff friendly, good selection at breakfast.

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Helpful?
Thank Lynn C
Reviewed 1 week ago via mobile

We stayed overnight on our way to the ferry port which was only 10 minutes away. The hotel is in the newer part of the town and a 20 minute walk from the Old City. The staff were very helpful and spoke English. Rooms were clean, warm and spacious. Everything was catered for. Parking was ideal being under the hotel...

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Helpful?
Thank Heather L
Condom, France
Reviewed December 18, 2016

I always enjoy staying here when I come to St Malo to catch the ferry. Always welcoming and helpful staff. Always clean and we'll run. A jolly nice and comfortable hotel! The only critique is that I would like more tea bags and milk!

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Caroline C
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Portsmouth, United Kingdom
Reviewed November 1, 2016

Had a great 2 night stay here. Staff are really friendly and helpful in telling us info we needed for dinner, tourist attractions etc. Parked car in secured underground car park - its a bit tight if you have a big car and its 10 Euros per night but thats reasonable. Parking on the street is payable here. We had...

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Helpful?
Thank traveller123456277
Chelmsford, United Kingdom
Reviewed October 29, 2016 via mobile

A nice new hotel. It must be less than a year old and smells new. Good staff. We had the bigger room with balcony. The standard room is smaller. Right opposite the train station and an easy 5 mins bus to to town. Just about walkabout to the old town. And a plus is secure parking and easy for Ferry...

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Helpful?
Thank jase43ukchelms
England, United Kingdom
Reviewed October 25, 2016

I have just returned from a Stay at the Mercure Balmoral in Saint Malo, the Hotel is very new, modern & located just outside of the walled city right next to the Train Station, its only a short drive away from both the town & the Ferry terminal. I had booked 3 rooms for 3 nights, 2 twin rooms &...

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Helpful?
Thank Stuart C
Hampshire, United Kingdom
Reviewed October 10, 2016

We stayed for only one night at the 'Mercure Balmoral' in Saint Malo but would have to say that the room and general facilities on offer were first class. Immaculately presented rooms, beautifully finished shower room and a very comfortable bed. Breakfast, prior to catching our car ferry home to England was excellent with staff attentive and friendly throughout our...

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Helpful?
1Thank Gary T
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Gary, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Reviewed October 6, 2016 via mobile

Maybe in France the stars are assigned differently. However, the hotel was not comparable to a 4 stars hotel in Europe. Possible improvements: -wifi, the current one disconnects each few minutes -breakfast buffet, very limited for a 4 stars hotel -staff speaking english

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Helpful?
Thank Ales S
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Ales S, Thank you for taking the time to tell us about your experience at the Mercure Saint Malo Balmoral. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Western Bay of Plenty
Reviewed September 29, 2016

We had a delayed arrival due to lack of taxis at Condor Ferry Terminal (needs attention Condor and ferry management) but had a great welcome. It was quiet, clean and a comfortable bed and would liked to have stayed longer. Great breakfast.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bruce_oatoru
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A Hearty Welcome Whether you are organising a professional event or you simply want to enjoy a family holiday in Brittany, the team at Mercure Hôtel Balmoral St Malo is at your service.Built in 2010, Best Western Balmoral offers you the comfort of a three star hotel (air conditioned rooms, private parking etc.) and all the modern amenities you require (free Wi-Fi, free national telephone, television with pay per view facility etc.). Along with its ideal location, our hotel is the perfect landing point for a new way of discovering Brittany! ... more   less 

Additional Information about MERCURE Saint Malo Balmoral

Address: 24 rue Theodore Monod, 35400, Saint-Malo, France (Formerly BEST WESTERN Hotel Balmoral)
Location: France > Brittany > Ille-et-Vilaine > Saint-Malo
Price Range: $64 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MERCURE Saint Malo Balmoral 4*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#2 Green Hotel in Saint-Malo
#2 Business Hotel in Saint-Malo
#6 Luxury Hotel in Saint-Malo
#12 Romantic Hotel in Saint-Malo
#14 Family Hotel in Saint-Malo
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Questions & Answers

Here's what travelers have asked, with answers from MERCURE Saint Malo Balmoral staff and other travelers.
2 questions
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Questions? Get answers from MERCURE Saint Malo Balmoral staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I guess all the rooms are ok.”
  • By bed
  • The badroom
 of 5 bubbles normandic, 1 week ago | Read review
“Not looking out at the square as the giant screen flashes during the night or keep curtains closed.”
 of 5 bubbles K7607GVlynnc, 1 week ago | Read review
“More English tea bags and milk please!”
 of 5 bubbles CarolineC811, Dec 18, 2016 | Read review
“Rooms away from the main road and square should be quieter”
 of 5 bubbles traveller123456277, Nov 1, 2016 | Read review
“Family rooms are great and very spacious with luxury bathrooms”
 of 5 bubbles Wyrensis, Sep 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question