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MERCURE Saint Malo Balmoral

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MERCURE Saint Malo Balmoral
MERCURE Saint Malo Balmoral
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771 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Portsmouth, United Kingdom
Reviewed November 1, 2016

Had a great 2 night stay here. Staff are really friendly and helpful in telling us info we needed for dinner, tourist attractions etc. Parked car in secured underground car park - its a bit tight if you have a big car and its 10 Euros per night but thats reasonable. Parking on the street is payable here. We had...

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Helpful?
Thank traveller123456277
Chelmsford, United Kingdom
Reviewed October 29, 2016 via mobile

A nice new hotel. It must be less than a year old and smells new. Good staff. We had the bigger room with balcony. The standard room is smaller. Right opposite the train station and an easy 5 mins bus to to town. Just about walkabout to the old town. And a plus is secure parking and easy for Ferry...

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Thank jase43ukchelms
England, United Kingdom
Reviewed October 25, 2016

I have just returned from a Stay at the Mercure Balmoral in Saint Malo, the Hotel is very new, modern & located just outside of the walled city right next to the Train Station, its only a short drive away from both the town & the Ferry terminal. I had booked 3 rooms for 3 nights, 2 twin rooms &...

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Thank Stuart C
Hampshire, United Kingdom
Reviewed October 10, 2016

We stayed for only one night at the 'Mercure Balmoral' in Saint Malo but would have to say that the room and general facilities on offer were first class. Immaculately presented rooms, beautifully finished shower room and a very comfortable bed. Breakfast, prior to catching our car ferry home to England was excellent with staff attentive and friendly throughout our...

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1Thank Gary T
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Gary, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Reviewed October 6, 2016 via mobile

Maybe in France the stars are assigned differently. However, the hotel was not comparable to a 4 stars hotel in Europe. Possible improvements: -wifi, the current one disconnects each few minutes -breakfast buffet, very limited for a 4 stars hotel -staff speaking english

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Thank Ales S
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Ales S, Thank you for taking the time to tell us about your experience at the Mercure Saint Malo Balmoral. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Western Bay of Plenty
Reviewed September 29, 2016

We had a delayed arrival due to lack of taxis at Condor Ferry Terminal (needs attention Condor and ferry management) but had a great welcome. It was quiet, clean and a comfortable bed and would liked to have stayed longer. Great breakfast.

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Thank bruce_oatoru
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Colne, United Kingdom
Reviewed September 25, 2016

This is a good hotel with excellent facilities. The rooms are spacious, and well appointed. The staff at reception are very helpful. Breakfast is very good with lots of choice of both hot and cold food. The hotel is about 15 minutes walk from the promenade and is about 20 minutes walk from the old town. The bus station is...

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1Thank burwain
St. Albans, United Kingdom
Reviewed September 20, 2016

We found it easily using the sat nav. There is a secure pay car park underneath and the rooms are spacious and comfortable. Staff were very friendly and helpful, plenty of taxis at the near-by station and a bus service to/from Intra Muros

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Thank Bobbio
Brussels, Belgium
Reviewed September 15, 2016

This is very modern hotel opposite of the St Malo train station, about two miles into the historic city centre. We had a large family room with two pull-out beds and a large double bed. The room was huge with large windows showing views of the surrounding square. Theres a bathtub and a separate shower and toilet. The beds, both...

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1Thank Wyrensis
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

Dear Customer, Thank you for your comment Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

South Wales, United Kingdom
Reviewed September 4, 2016

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Thank natc2
Nicolas R, Directeur général at MERCURE Saint Malo Balmoral, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A Hearty Welcome Whether you are organising a professional event or you simply want to enjoy a family holiday in Brittany, the team at Mercure Hôtel Balmoral St Malo is at your service.Built in 2010, Best Western Balmoral offers you the comfort of a three star hotel (air conditioned rooms, private parking etc.) and all the modern amenities you require (free Wi-Fi, free national telephone, television with pay per view facility etc.). Along with its ideal location, our hotel is the perfect landing point for a new way of discovering Brittany! ... more   less 

Additional Information about MERCURE Saint Malo Balmoral

Address: 24 rue Theodore Monod, 35400, Saint-Malo, France (Formerly BEST WESTERN Hotel Balmoral)
Location: France > Brittany > Ille-et-Vilaine > Saint-Malo
Price Range: $64 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MERCURE Saint Malo Balmoral 4*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#2 Green Hotel in Saint-Malo
#2 Business Hotel in Saint-Malo
#6 Luxury Hotel in Saint-Malo
#12 Romantic Hotel in Saint-Malo
#14 Family Hotel in Saint-Malo
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Questions & Answers

Here's what travelers have asked, with answers from MERCURE Saint Malo Balmoral staff and other travelers.
2 questions
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Questions? Get answers from MERCURE Saint Malo Balmoral staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms away from the main road and square should be quieter”
 of 5 bubbles traveller123456277, Nov 1, 2016 | Read review
“Family rooms are great and very spacious with luxury bathrooms”
 of 5 bubbles Wyrensis, Sep 15, 2016 | Read review
“Our room faced the station but there was no appreciable noise from the precinct”
  • plenty of room with comfort and style.
  • Well furnished and decorated
  • Another view from inside the room
  • Afternoon view from the room
  • Evening view from the room
  • Spacious and comfortable rooms
 of 5 bubbles Eddie2891951, Aug 7, 2016 | Read review
“The hotel is a quiet street and has double glazing. Our room overlooked the street and there was no problem with noise.”
 of 5 bubbles IainR393, Jul 23, 2016 | Read review
“We had superior room which was a good size.”
 of 5 bubbles LincolnHappytourer, Jul 21, 2016 | Read review
5 of 5
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