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Novotel Clermont-Ferrand

GreenLeadersSilver level
32-34 rue Georges Besse | Le Brezet, 63100, Clermont-Ferrand, France
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1 room 1 adult
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Novotel Clermont-Ferrand
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685 Reviews from our TripAdvisor Community

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Geneva, Switzerland
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

A solid quality hotel by thehighway, Novotel has been our choice for mid-trip overnight stays with the kids for years now. Staff is friendly and will generally go out of their way for you, rooms are comfortable and food is surprisingly good. There is sufficient space for kids to run around and let of steam after a long trip -... More 

Helpful?
Thank Round_Earth
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Customer, Thank you for your nice comment regarding your stay at the Novotel Clermont Ferrand, which I will share with my team. We are very glad to read that you have enjoyed your stay and benefited from our wellness area. We are indeed a great stopover for families travelling with children, and we have a lot going on for... More 

Narbonne, France
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 21, 2015

Good hotel with secure parking and play area. The room was spacious with a sofa, extra pillows if required and very good Internet connection. Dogs were made welcome throughout the hotel and there is a walking area as long as you pick up after them. We chose half-board, food was okay but wine bumped up the cost. Disappointed that we... More 

Helpful?
Thank Bodilly3
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review
Google Translation

Cher client, Merci d'avoir choisi notre hôtel pour votre étape à Clermont-Ferrand. Je suis ravie de voir que vous avez... More 

Stafford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 15, 2015

We arrived late so didn't see much of the surrounding area, but it was easy access from the motorway, bathrooms and bedrooms were clean and spacious, breakfast was great value as the children are free, plenty of onsite parking without height restrictions on the vehicles. Only small downsides were that there were not enough pillows when the rooms are filled... More 

Helpful?
Thank twinkle2947
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Guest, thank you very much to take time to write your comment. Novotel family policy is very appreciate by our guests. accomodation and buffet breakfast taken with the family are free for two children under 16 sharing their parents' room. Tea and coffee facilities is offer in the room for two persons. Sincerely More 

Farnham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 29, 2015

We stayed here as a stop-over on our way to Spain. There isn't a great deal around to do but it is easy to get to from the motorway and the staff are great. As far as stop-overs go, it is a bit on the pricey side, but it is a nice little treat to keep the little ones entertained.... More 

Helpful?
1 Thank Cat L
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review
Google Translation

Chère Madame, Merci beaucoup pour votre témoignage qui nous fait très plaisir ! Oui notre équipe a plaisir à vous... More 

Oz In Rome
Level Contributor
117 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed August 25, 2015 via mobile

We had a good stay in the hotel on our way from Southern France to Loire valley. The hotel was conveniently located close to highway. Shops were about 5 minutes by car. The room was clean and comfortable and the breakfast was good. The staff was helpful. We would stay here again.

Helpful?
Thank J_in_Rome
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear customer, we thank you for having taken time to write us a comment further to your stay in Novotel Clermont Ferrand. I am satisfied to see that you had a very good stay among us and I shall announce it to my team. Sincerely, More 

Ireland
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 20, 2015 via mobile

Stopped on our way from the south to Disney. Good bit out from the city. Perfect though for a stopover. We arrived at lunchtime and went to Auvergne and took the train to look at the extinct volcanoes, lovely afternoon . Bit cold and windy at the top but great vistas. Hotel clean and modern. Beds very comfortable and lovely... More 

Helpful?
Thank Lisnolan C
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear guest, thank you very much for your comment. I am glad to know you enjoyed your stay at the hotel Novotel Clermont Ferrand. I hope to welcome you the next time in our hotel. Sincerely, More 

Gloucestershire, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

Nice hotel. Staff were friendly and attentive. Ordered room service rather than sitting in the restaurant as we arrived quite late - the food was ok but we felt that it was over-priced for what it was. They did a good continental breakfast with lots of choice. The room was comfortable and the complimentary bottle of water was appreciated. Adequate... More 

Helpful?
1 Thank Kirsty W
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Guest, thank you very much for your comments. We have take note about your remarks with room service. We are working to improve this service. We hope to see you again in Clermont-Ferrand. Have nice holidays. best regards. More 

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