We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN PLUS Hotel des Puys

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PLUS Hotel des Puys
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

276 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 53: English reviews
london, England
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed overnight on a drive from Girona, Spain, to Paris. We enjoyed our stay. The hotel was clean and modern. The staff were very welcoming and helpful. We booked an executive room which came with tea/coffee facilities and a mini bar. My only problem with the room was that there were no dressing gowns or slippers for us to... More 

Helpful?
Thank chauny4ever
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stopped over night on our way to the south of france. 10 hours driving and arrive at the hotel. Checked in and told there is no parking and given a map of Clermont Ferrand for alternative car parks. Just what you need after a 10 hour drive. The lady on reception told us breakfast was on the 6th floor. From... More 

Helpful?
Thank Neilhoyle666
Amsterdam, The Netherlands
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Des Puys is well located on a square just outside the city centre. The reception area looks like a car rental office and the hotel itself definitely is more business than leisure oriented, but service is adequate and friendly and the staff even manages to speak English, which is always a bonus in France. We had a room on... More 

Helpful?
Thank Rodnet
Jonzac, France
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was undergoing restoration whilst we were there and the reception was in a temporary area. This did not unduly bother us, but there seemed to be problems with the electrics from time to time and there was no bar. The hotel is located on the edge of the historic district, about ten minutes walk from the cathedral. Our... More 

Helpful?
Thank 115Sid
Milan, Italy
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 20, 2016 via mobile

Good room, nothing special but nothing to complain about; I was on the 4th floor facing Place Delille with a nice view over the town. Hotel services are ok and the hotel appeared well maintained and cleaned. The breakfast room in on the top floor with a nice view over the town and the surrounding hills. The breakfast choice was... More 

Helpful?
1 Thank tomdark2015
Best Western Hô... B, Responsable réception at BEST WESTERN PLUS Hotel des Puys, responded to this review

Good morning, Many thank to have taken time to give us your impression about our establishement. We hope seeing you soon while a futur stay in Clermont-Ferrand. Yours faithfully. Sandrine / Reception desk Manager More 

Tucson,Arizona
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 28, 2016

We left quite happy with the one night experience. It would be nice to have English speakers on each shift and in the restaurant. We asked the restaurant staff to call an employee from the reception area to explain the menu lists.

Review collected in partnership with Best Western

Helpful?
Thank Bernd B
Greenville, South Carolina
Level Contributor
105 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 6, 2016

Typical European Room, Nice bathroom. We had a small deck which overlooked the square which was nice. The A/C did not work, but it was cool enough with the window open. The restaurant in the hotel is fairly decent. Staff is very friendly and accomodating. The hotel is walking distance (or short tram ride) to the place de Jaude, Train... More 

Helpful?
1 Thank StacyPTraveler
Dublin
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 13, 2016

We arrived following a long day's driving and received a warm welcome. The lobby was bustling and the staff were very friendly. We had booked 2 rooms, both were very similar, no complaints. Lovely bathroom and in-room facilities. As stated by previous reviewers, the breakfast is simply fantastic. The view from the breakfast room was fabulous, you got a real... More 

Helpful?
1 Thank Aoifs
Louisville, Kentucky, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 17, 2016 via mobile

Very nice hotel. The breakfast was wonderful and had gorgeous views of the city while you eat. Staff was very friendly and helpful. The beds were very cozy with nice linens. I enjoyed the ability to open the windows for fresh air. The Internet was unreliable in the evenings. The park across the street was noisy and seemed to be... More 

Helpful?
1 Thank Shannonlong75
Kingston upon Thames, United Kingdom
Level Contributor
303 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
3 of 5 stars Reviewed November 1, 2015

When I arrived three young men with a ghetto-blaster were shattering the peace of the square outside - and of everyone else within several hundred metres. I found that my room overlooked the square and asked for one at the back instead. The receptionist gave a Gallic shrug - and said that he would call the police if they didn't... More 

Helpful?
Thank WardenRon
Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (64)
Viewed
Dining (9)
Viewed
Room/Suite (13)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (18)
Viewed
Bathroom (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Clermont-Ferrand hotels
0.6 mi away
Mercure Clermont Ferrand Centre Jaude
Mercure Clermont Ferrand Centre ...
#1 of 61 in Clermont-Ferrand
4.5 of 5 stars 476 reviews
0.7 mi away
Hotel Oceania
Hotel Oceania
#3 of 61 in Clermont-Ferrand
4.0 of 5 stars 531 reviews
1.9 mi away
BEST WESTERN PREMIER Hotel Princesse Flore
Show Prices
Show Prices
Show Prices
0.6 mi away
Novotel Suites Clermont Ferrand Polydome
Novotel Suites Clermont Ferrand ...
#4 of 61 in Clermont-Ferrand
4.0 of 5 stars 498 reviews
0.5 mi away
Hotel Le Lion
Hotel Le Lion
#11 of 61 in Clermont-Ferrand
4.5 of 5 stars 106 reviews
1.0 mi away
Campanile Clermont Ferrand Centre
Campanile Clermont Ferrand Centr...
#2 of 61 in Clermont-Ferrand
4.5 of 5 stars 169 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hotel des Puys

Address: 16 Place Delille, 63000, Clermont-Ferrand, France
Location: France > Auvergne > Puy-de-Dome > Clermont-Ferrand
Price Range: $100 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel des Puys 4*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Fastbooking, Hotwire, HotelTravel.com, Hotels.com, Travelocity, Odigeo and Agoda so you can book your BEST WESTERN PLUS Hotel des Puys reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Romantic Hotel in Clermont-Ferrand
#5 Family Hotel in Clermont-Ferrand
#6 Luxury Hotel in Clermont-Ferrand
#8 Business Hotel in Clermont-Ferrand
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay