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BEST WESTERN PLUS Hotel des Puys

Certificate of Excellence
16 place Delille, 63000, Clermont-Ferrand, France
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255 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Milan, Italy
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 20, 2016 via mobile

Good room, nothing special but nothing to complain about; I was on the 4th floor facing Place Delille with a nice view over the town. Hotel services are ok and the hotel appeared well maintained and cleaned. The breakfast room in on the top floor with a nice view over the town and the surrounding hills. The breakfast choice was... More 

Helpful?
1 Thank tomdark2015
Best Western Hô... B, Responsable réception at BEST WESTERN PLUS Hotel des Puys, responded to this review

Good morning, Many thank to have taken time to give us your impression about our establishement. We hope seeing you soon while a futur stay in Clermont-Ferrand. Yours faithfully. Sandrine / Reception desk Manager More 

Tucson,Arizona
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 28, 2016

We left quite happy with the one night experience. It would be nice to have English speakers on each shift and in the restaurant. We asked the restaurant staff to call an employee from the reception area to explain the menu lists.

Review collected in partnership with Best Western

Helpful?
Thank Bernd B
Greenville, South Carolina
Level Contributor
103 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 6, 2016

Typical European Room, Nice bathroom. We had a small deck which overlooked the square which was nice. The A/C did not work, but it was cool enough with the window open. The restaurant in the hotel is fairly decent. Staff is very friendly and accomodating. The hotel is walking distance (or short tram ride) to the place de Jaude, Train... More 

Helpful?
1 Thank StacyPTraveler
Dublin
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 13, 2016

We arrived following a long day's driving and received a warm welcome. The lobby was bustling and the staff were very friendly. We had booked 2 rooms, both were very similar, no complaints. Lovely bathroom and in-room facilities. As stated by previous reviewers, the breakfast is simply fantastic. The view from the breakfast room was fabulous, you got a real... More 

Helpful?
1 Thank Aoifs
Louisville, Kentucky, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 17, 2016 via mobile

Very nice hotel. The breakfast was wonderful and had gorgeous views of the city while you eat. Staff was very friendly and helpful. The beds were very cozy with nice linens. I enjoyed the ability to open the windows for fresh air. The Internet was unreliable in the evenings. The park across the street was noisy and seemed to be... More 

Helpful?
1 Thank Shannonlong75
Kingston upon Thames, United Kingdom
Level Contributor
302 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed November 1, 2015

When I arrived three young men with a ghetto-blaster were shattering the peace of the square outside - and of everyone else within several hundred metres. I found that my room overlooked the square and asked for one at the back instead. The receptionist gave a Gallic shrug - and said that he would call the police if they didn't... More 

Helpful?
Thank WardenRon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 27, 2015

We stayed here for one night on our way South. It was lovely to have a balcony (small) just to be able to have some fresh air and enjoy the sun. The view was nice - we were able to see the mountains. It is handy for the shops, cathedral and restaurants. Very clean but the Wi-Fi was slow and... More 

Helpful?
Thank Goerge
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 1, 2015

After being absorbed into the Best Western chain the hotel has undergone some more renovation. The same traffic noise and drunks with their dogs battling it out until late in the square below still persist. I know that's not the hotel's fault but it does detract from the experience. On my second evening I returned to my room to find... More 

Helpful?
Thank Paddy E
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 2, 2015

Hotel was clean, rooms were comfortable and the breakfast was good (Served on the top floor with a good view!) Staff were very friendly and spoke English. On site car park which was overpriced but very convenient. Would definitely stay again if passing through.

Helpful?
Thank GreyGooseTonic
Mountain View, California, United States
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 14, 2015

We wanted a cheap stay for the night on our way to the south, and got pretty surprised by the quality of the Hotel. The external aspect of the hotel is so-so (it looks like a regular building from the 90's), but the interior is much better than it looks: * Rooms were very comfy, practical and well decorated *... More 

Helpful?
Thank Pascal M
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hotel des Puys

Address: 16 place Delille, 63000, Clermont-Ferrand, France
Location: France > Auvergne > Puy-de-Dome > Clermont-Ferrand
Price Range: $91 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel des Puys 4*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Clermont-Ferrand
#5 Family Hotel in Clermont-Ferrand
#6 Luxury Hotel in Clermont-Ferrand
#8 Business Hotel in Clermont-Ferrand
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