We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.


Certificate of Excellence
16 place Delille, 63000, Clermont-Ferrand, France
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

255 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 49: English reviews
Milan, Italy
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 20, 2016 via mobile

Good room, nothing special but nothing to complain about; I was on the 4th floor facing Place Delille with a nice view over the town. Hotel services are ok and the hotel appeared well maintained and cleaned. The breakfast room in on the top floor with a nice view over the town and the surrounding hills. The breakfast choice was... More 

1 Thank tomdark2015
Best Western Hô... B, Responsable réception at BEST WESTERN PLUS Hotel des Puys, responded to this review

Good morning, Many thank to have taken time to give us your impression about our establishement. We hope seeing you soon while a futur stay in Clermont-Ferrand. Yours faithfully. Sandrine / Reception desk Manager More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 28, 2016

We left quite happy with the one night experience. It would be nice to have English speakers on each shift and in the restaurant. We asked the restaurant staff to call an employee from the reception area to explain the menu lists.

Review collected in partnership with Best Western

Thank Bernd B
Greenville, South Carolina
Level Contributor
103 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 6, 2016

Typical European Room, Nice bathroom. We had a small deck which overlooked the square which was nice. The A/C did not work, but it was cool enough with the window open. The restaurant in the hotel is fairly decent. Staff is very friendly and accomodating. The hotel is walking distance (or short tram ride) to the place de Jaude, Train... More 

1 Thank StacyPTraveler
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 13, 2016

We arrived following a long day's driving and received a warm welcome. The lobby was bustling and the staff were very friendly. We had booked 2 rooms, both were very similar, no complaints. Lovely bathroom and in-room facilities. As stated by previous reviewers, the breakfast is simply fantastic. The view from the breakfast room was fabulous, you got a real... More 

1 Thank Aoifs
Louisville, Kentucky, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 17, 2016 via mobile

Very nice hotel. The breakfast was wonderful and had gorgeous views of the city while you eat. Staff was very friendly and helpful. The beds were very cozy with nice linens. I enjoyed the ability to open the windows for fresh air. The Internet was unreliable in the evenings. The park across the street was noisy and seemed to be... More 

1 Thank Shannonlong75
Kingston upon Thames, United Kingdom
Level Contributor
302 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed November 1, 2015

When I arrived three young men with a ghetto-blaster were shattering the peace of the square outside - and of everyone else within several hundred metres. I found that my room overlooked the square and asked for one at the back instead. The receptionist gave a Gallic shrug - and said that he would call the police if they didn't... More 

Thank WardenRon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 27, 2015

We stayed here for one night on our way South. It was lovely to have a balcony (small) just to be able to have some fresh air and enjoy the sun. The view was nice - we were able to see the mountains. It is handy for the shops, cathedral and restaurants. Very clean but the Wi-Fi was slow and... More 

Thank Goerge
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 1, 2015

After being absorbed into the Best Western chain the hotel has undergone some more renovation. The same traffic noise and drunks with their dogs battling it out until late in the square below still persist. I know that's not the hotel's fault but it does detract from the experience. On my second evening I returned to my room to find... More 

Thank Paddy E
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 2, 2015

Hotel was clean, rooms were comfortable and the breakfast was good (Served on the top floor with a good view!) Staff were very friendly and spoke English. On site car park which was overpriced but very convenient. Would definitely stay again if passing through.

Thank GreyGooseTonic
Mountain View, California, United States
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 14, 2015

We wanted a cheap stay for the night on our way to the south, and got pretty surprised by the quality of the Hotel. The external aspect of the hotel is so-so (it looks like a regular building from the 90's), but the interior is much better than it looks: * Rooms were very comfy, practical and well decorated *... More 

Thank Pascal M
Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (59)
Room/Suite (13)
View from Room (4)
Dining (8)
Hotel & Grounds (9)
Bathroom (2)
Other (23)

Management photos: Courtesy of the property manager

All Management Photos (27)
Hotel & Grounds (6)
Room/Suite (18)
Bathroom (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Clermont-Ferrand hotels
0.6 mi away
Mercure Clermont Ferrand Centre Jaude
Mercure Clermont Ferrand Centre ...
#1 of 61 in Clermont-Ferrand
4.5 of 5 stars 433 reviews
0.7 mi away
Hotel Oceania
Hotel Oceania
#3 of 61 in Clermont-Ferrand
4.0 of 5 stars 479 reviews
1.9 mi away
BEST WESTERN PREMIER Hotel Princesse Flore
Show Prices
Show Prices
Show Prices
0.6 mi away
Novotel Suites Clermont Ferrand Polydome
Novotel Suites Clermont Ferrand ...
#4 of 61 in Clermont-Ferrand
4.0 of 5 stars 475 reviews
0.5 mi away
Hotel Le Lion
Hotel Le Lion
#11 of 61 in Clermont-Ferrand
4.5 of 5 stars 102 reviews
0.8 mi away
Campanile Clermont Ferrand Centre
Campanile Clermont Ferrand Centr...
#2 of 61 in Clermont-Ferrand
4.5 of 5 stars 148 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hotel des Puys

Address: 16 place Delille, 63000, Clermont-Ferrand, France
Location: France > Auvergne > Puy-de-Dome > Clermont-Ferrand
Price Range: $91 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel des Puys 4*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, Fastbooking, Hotwire, Agoda, HotelTravel.com, ETB, Hotels.com and Booking.com so you can book your BEST WESTERN PLUS Hotel des Puys reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Romantic Hotel in Clermont-Ferrand
#5 Family Hotel in Clermont-Ferrand
#6 Luxury Hotel in Clermont-Ferrand
#8 Business Hotel in Clermont-Ferrand
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay