Grand Hotel Thalasso & Spa
43 Boulevard Thiers, 64500 Saint-Jean-de-Luz France
Lowest prices for your stay
$172
Free cancellation until 10/03/22
$165
Free cancellation until 10/04/22
$187
$150
Travelocity$165
Hotels.com$165
Hurb$187
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 29 hotels in Saint-Jean-de-Luz
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.2
Travelers' Choice
See why so many travelers make Grand Hôtel Thalasso & Spa their hotel of choice when visiting Saint-Jean-de-Luz. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you.
While staying at Grand Hôtel Thalasso & Spa, visitors can check out La Rue Gambetta (0.2 mi) and Maison de l'Infante Joanoenia (0.4 mi), some of Saint-Jean-de-Luz's top attractions.
Grand Hôtel Thalasso & Spa is a charming hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a concierge and room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travelers visiting Saint-Jean-de-Luz. For guests with a vehicle, parking is available.
While in Saint-Jean-de-Luz, you may want to check out some of the restaurants that are a short walk away from Grand Hôtel Thalasso & Spa, including le Kaiku (0.3 mi), Brouillarta (0.2 mi), and La Vieille Auberge (0.3 mi).
If you are interested in exploring Saint-Jean-de-Luz, check out a garden, such as Botanic Garden of Saint-Jean-de-Luz.
At Grand Hôtel Thalasso & Spa, your comfort and satisfaction come first, and they look forward to welcoming you to Saint-Jean-de-Luz.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Bay View
Languages Spoken
French
Location
Full view
96Great for walkers
Grade: 96 out of 100
48Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
43 Boulevard Thiers, 64500 Saint-Jean-de-Luz France
Name/address in local language
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1201Reviews22Q+A43Room tips
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We had 2 rooms - a Superior Ocean and a Classic city view room, the latter around E200 per night less. The Superior ocean room was tiny, as was its bathroom. The toilet, for example was shoehorned in to a space that would have ashamed a budget airline. The room got very warm and the air-conditioning controls were not connected (as confirmed by reception). The only way to stop the room getting unbearably hot was to lower the window shutters - which rather defeats the object of paying E200 pn more for an ocean view..... The significantly cheaper city view room and its bathroom was around twice the size and much more comfortable. Linen etc in both rooms was of a nice quality and beds were comfortable. Spa seemed nice, but fully priced. The sea water pool was quite nice, but shallow and very warm. More aimed at someone going for a float after a sauna than playing in with kids. We didn't eat in the hotel and thought E32 for breakfast was a bit cheeky to say the least. Drinks on the patio overlooking the sea is nice. Location is great. Staff are all friendly and helpful.…
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Some of the superior rooms are very small.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful hotel and location, friendly staff, family atmosphere. Stayed 2 weeks with beautiful sunsets and nice weather. Unlike other hotels in the mediteranean sea, nights are cool and well temperatured. Parking at the hotel available and easy. Great concierge service.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room was big but it has a very strange distribution since the bed is next to the entrance door and the living room is at the end of the room. The view to the beach was very nice. The restaurant is nice but the menu is very poor, does not have choices.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: The best ones are the ones with a ocean view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great service. Comfortable bed and awesome breakfast. We had a beautiful ocean view. The spa treatment i has was fantastic. I had a facial. The concierge made great dinner recommendations and our reservations. Would definitely stay there again
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: No parking nd no need for a car. Everything closes mid day. About 2-4
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The reception, the facilities, the staff, the location, the accommodation and overall quality were absolutely superb. The only complaint about the room is that it is a tad small! The restaurant just misses the mark. We had oysters, which were excellent. We had tuna which was also excellent, but the hake was very poor. The portion of fish was miniscule and it was served with a single slice of aubergine which was pretty much raw; it was impossible to cut. We told the waiter who did absolutely nothing about it. No apology was received and no attempt to put things right. The cheese was OK but, to be fair, it would be difficult to mess that up! It may sound churlish to complain about an aubergine but it was the biggest item on the plate! it formed a high proportion of the food we were offered. Everything was also served at breakneck speed and we certainly felt as though 8.30pm was too late for these guys. I would suggest staying but try to find an alternative restaurant. We just didn´t have time and we were very tired after travelling from St Malo.…
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Welcoming arrival. Staff friendly. Standard room was small and v hot. A/c didn’t appear to work well, had to sleep with window open. View just of street. Bathroom not completely clean, some of the grouting looked dirty. Spa was amazing. Restaurant overpriced and not good food. Not even tasty, very disappointing. The bill for two was around 200e, crazy overpriced food and wine - avoid.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Expensive but a warm welcome. Room small and not a great view. Staff very friendly. Restaurant a real let down. Very expensive. 1 - wine half the size compared to bar for the same price 2 - starter of tortellini just salty sauce. 3 - starter of maquereau, not tasty just some tasteless fish. 4 - main course volaille - Just fat and gristle. 5- main course turbot, vegetables not cut properly, the outside of leek skin and uncooked garlic. Fish was tasteless. Complained (after discount for goodwill) but really still paid 182 euros for the food - shocking and very overpriced. AVOID, just not worth it. Other places in the town are much better.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Parking a nightmare and very expensive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
From the minute we arrived, we were impressed by the courteous and professional staff. This feeling was only enhanced as we stayed three nights and everyone we met was extremely helpful. The views overlooking the bay are dramatic, even on a rainy day. Watching the waves crash over the barriers was thrilling. Breakfast was more than one would expect, the honey was served right from the hive. Dinner was excellent, but more on that later. We traveled in early Oct. and could not have asked for more, except next trip will upgrade to the deluxe room. We did n0t use the spa, in that we wished to be out exploring. Next trip
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Date of stay: October 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed two nights in premium rooms with a terrace facing the ocean (coming at a premium). Informed we had to change room between the two nights at the time of booking (which was managed very efficiently) we experienced two rooms (at the same rate) and sadly had two very different experiences. The first one, located in the centre of the hotel, offered privacy, calm and stunning views. The second one felt like a massive downgrading. Located on the corner of the hotel, on the side of a road (noisy and more smelly) with a terrace totally overlooked from balconies of neighbouring buildings, this room was of a very different standard, also with chipped or cracked tiles in the bathroom. This really affected the quality of our stay and our impression of the hotel. Attention to details and high quality service as also expected from 5 star hotels. Being repeatedly referred to as Mr and Mrs as a gay male couple also made us feel uncomfortable. Mistake can happen but surely not more than once in a 2 day stay. In summary, the location is amazing and views from the hotel are great but some of the rooms are surely not worth the price (depending on how lucky or unlucky you are) and works on the building and service are needed to justify the current rating and the current pricing…
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Review collected in partnership with this hotel
Date of stay: September 2021Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Look at the cover of the eagels album: "Hotel California" - its here and it is in France. Within the coast of the french "petite californie" coast, this hotel is really something special. Great service, great food, beautiful terasse. Why leave ? ..
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Véronique ALLEGRE, Directeur général at Grand Hôtel Thalasso & Spa
Responded Aug 24, 2021
Dear christianprinz, Thank you very much for your review on TripAdvisor. We are really pleased to read your positive comments. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you next year. Best regards, Véronique ALLEGRE-CONCEDIEU General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$196 - $331 (Based on Average Rates for a Standard Room)
LOCATION
FranceNouvelle-AquitainePyrenees-AtlantiquesBasque CountrySaint-Jean-de-Luz
NUMBER OF ROOMS
52
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Claim Your Listing Frequently Asked Questions about Grand Hôtel Thalasso & Spa
Which popular attractions are close to Grand Hôtel Thalasso & Spa?
Nearby attractions include Eglise Saint-Jean-Baptiste (0.3 miles), Grande Plage (0.2 miles), and La Rue Gambetta (0.2 miles).
What are some of the property amenities at Grand Hôtel Thalasso & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hôtel Thalasso & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hôtel Thalasso & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hôtel Thalasso & Spa?
Yes, parking is available to guests.
What are some restaurants close to Grand Hôtel Thalasso & Spa?
Conveniently located restaurants include Restaurant La Cueva, Instincts, and L'Essentiel Restaurant.
Are there opportunities to exercise at Grand Hôtel Thalasso & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hôtel Thalasso & Spa have airport transportation?
Yes, Grand Hôtel Thalasso & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hôtel Thalasso & Spa located near the city center?
Yes, it is 0.3 miles away from the center of Saint-Jean-de-Luz.
Are any cleaning services offered at Grand Hôtel Thalasso & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hôtel Thalasso & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.