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Grand Hotel Thalasso & Spa

Certificate of Excellence
43 boulevard Thiers, 64500 Saint-Jean-de-Luz, France
Hotel amenities
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214 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Houston, Texas
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We researched hotels up and down the Basque coastline and chose the Grand Hotel Thalasso in Saint-Jean-de-Luz as our base of operations. It turned out to be a great choice. The front desk staff, valet, and concierge were all extremely welcoming and professional. It was easy to leave the car with the valet out front and retrieve it when needed.... More 

Helpful?
Thank revcaf
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We are in the hospitality business and these folks put us to shame. You are greeted personally by the hotel management, and it just gets better from there. We arrived after several long flights, with all luggage missing - but they made all the stress go away. They dealt with our nuisance of a car, put the very late to... More 

Helpful?
Thank ericad157
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is a great vacationing hotel. Location, style, staff and service is impeccable. The breakfast is somewhat pricey, but in honesty - its worth it. Did not have dinners at the hotel as there were too many cost places in the village, but I am sure thats great as well. If anything, I would appreciate more weights in the small... More 

Helpful?
Thank Daniel J
Warrington, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a couple of nights in July and had a thoroughly enjoyable stay. Situated on the beach in a great location, the hotel is recently modernised and decorated with a largely white theme which suits the beach front location. Rooms are excellent, tastefully decorated, and albeit slightly small, very comfortable. Lovely spa and indoor poor,with direct access to... More 

Helpful?
Thank phil s
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear phil s, Thank you so much for your review of our hotel. I am pleased to hear that you have enjoyed your stay in our hotel and that you have appreciated its new decoration as well as its truly exceptional location. We hope that you will visit us again soon. Kind regards, Véronique ALLEGRE-CONCEDIEU General Manager More 

Basel, Switzerland
Level Contributor
231 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful location with great rooms and superb service. Arriving at the hotel, our car and bags were taken care of straight away and the check in was quick friendly and helpful. We took a room with a terrace and the view onto the beach and the bay was wonderful. Recent renovation has been done very well with light modern... More 

Helpful?
Thank dborch
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear dborch, First of all I would like to thank you for having chosen the Grand Hôtel Thalasso & Spa for your stay on the Basque Coast. I am absolutely delighted to find out that you have enjoyed your stay and that you have appreciated our recent renovation. Thank you for sharing your pleasant experience of walking out of our... More 

Izmir, Turkey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotels in the center of the French cities are well know about their narrow rooms and their service , but at this trip I found inceredible excellent hotel with well decorated specious rooms accompanied with perfect a service of friendly staff was second to none .Imagine or not every morning room service was dropping fine freshly made chocolates of daily... More 

Helpful?
Thank ahmet g
Berkhamsted, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A super hotel at a fabulous location. Can step straight from the lovely Spa straight onto the great sandy beach. Really friendly and helpful staff. Thoroughly recommend this hotel. The bar offers fabulous views over the bay. Room and all facilities were very nice and clean.

Helpful?
Thank SimonGreen12
Upper Broughton, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a genuine 5 star operation.The standard of refurbishment is outstanding,preserving its design heritage.Location perfect,standards of service unmatchable.The restaurant deserves a Michelin star or two. Unbeatable!

Helpful?
Thank Paul R
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2016

We stayed at the hotel to celebrate my mums 70th birthday and it was a really special trip. The hotel and spa are both beautiful. The service and attention to detail that the team provided from the moment we arrived to when we left was fantastic. I wouldn't hesitate to recommend this hotel and spa to friends, family and clients... More 

Helpful?
3 Thank Coco T
La Chapelle-Saint-Etienne, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2016

Right on the beach and yet in a quiet end of town the hotel is ideally placed to get to the shops and restaurants, beach and walks without the use if a car. The staff are knowledgeable and extremely friendly with excellent customer service. Our classic room was well appointed and scrupulously clean. Dinner in the restaurant was an amazing... More 

Helpful?
1 Thank amandawren70
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Babysitting

Additional Information about Grand Hotel Thalasso & Spa

Address: 43 boulevard Thiers, 64500 Saint-Jean-de-Luz, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Price Range: $194 - $839 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Thalasso & Spa 5*
Number of rooms: 52
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Saint-Jean-de-Luz
#1 Luxury Hotel in Saint-Jean-de-Luz
#8 Romantic Hotel in Saint-Jean-de-Luz
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