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Grand Hotel Thalasso & Spa

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Grand Hotel Thalasso & Spa
Grand Hotel Thalasso & Spa
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250 Reviews from our TripAdvisor Community

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Showing 33: English reviews
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here in August 2016 as a family. The rooms were nicely and modernly decorated. With the sea view one having a great view of the beach and the wonderful experience of being to gear the waves lapping from bed! Interconnecting rooms were perfect for travelling with kids. I was slightly disappointed to find some evidence of the previous... More 

Helpful?
Thank akam2015
Toulouse, France
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you step into the hotel, you know you're in great hands. Sip the fresh welcome cocktail, check out the gorgeous spa awaiting you and get taken up to your picture perfect room! Fancy a cocktail or cappuccino? Chill out at the bar, either inside or out - it's classy and the view is superb. Looking for a... More 

Helpful?
Thank marsayyeah
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear marsayyeah, Thank you so much for your lovely review ! What a pleasure to find out that you felt in great hands from the moment you stepped into our hotel. Our employees always do their best to please our guests and your positive feedback is their greatest motivation. Thank you ! I am looking forward to welcoming you back... More 

Johannesburg, South Africa
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed our stay. Friendly staff that all speak English very well. The concierge was great and booked surf lessons with the perfect school for beginners. Superb view for cocktails, direct access to the beach and if you're tired of the beach there's an indoor spa pool. Would go back again.

Helpful?
Thank GAhSing
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear GAhSing, Thank you for sharing your experience and for your kind words towards our hotel and our team. I am delighted to read that you have enjoyed your stay at Grand Hôtel Thalasso & Spa and that you would like to come back. We are hoping that you will visit us again very soon. Kind regards, Véronique ALLEGRE-CONCEDIEU General... More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at The Grand Hotel in Saint Jean de luz on my birthday . We had been touring the Uk and France and were on our way to San Sebastián .. We stayed for two nights in that charming magical place. From the moment you walk in the front door you fall in love with its charm .. The... More 

Helpful?
Thank Frankie M
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear Frankie M, Thank you very much for taking the time to post your kind review following your recent stay with us at Saint-Jean-de-Luz. I am very pleased to learn that you have appreciated the charm of the the Grand Hôtel Thalasso & Spa and that you have enjoyed each and every aspect of your stay. We will be more... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for just a few days, but we were impressed with this wonderful hotel. On the right spot on the coast, direct access from the spa to the beach, large and confortable rooms, excellent cuisine - outstanding breakfast.... I could go on and on. Really worth every penny

Helpful?
Thank Alvaro M
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear Alvaro M, Thank you for your lovely review. I am delighted to hear that you were satisfied with every aspect of your stay at Grand Hôtel Thalasso & Spa and I look forward to welcoming you back very soon. Sincerely yours, Véronique ALLEGRE-CONCEDIEU General Manager More 

Dudelange, Luxembourg
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

nothing to say absolut phantastic hotel with perfect service - spa is great - only thing that would make it almost better would be a private part of the beach but a the charme of familiar holidays would be lost - so everything is fine! food and drinks are really good and are worth their price

Helpful?
Thank myriam747
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear myriam747, Thank you for posting such kind words about Le Grand Hôtel Thalasso & Spa on TripAdvisor. I am delighted to find out that you have spent a lovely stay and look forward to welcoming you back soon at our hotel. Best regards, Véronique ALLEGRE-CONCEDIEU General Manager More 

Sydney
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We usually stay in 4 star hotels and on this trip to Europe have stayed in some really good places but the Grand Hotel was a step up. Of course it helps that it is in St Jean de Luz, which is a particularly gorgeous place but from the moment we arrived we were blown away; the girl at the... More 

Helpful?
Thank Anom333
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear Anom333, First of all, I would like to thank you so much for your review posted on this website and obviously for choosing the Grand Hôtel Thalasso & Spa for your stay in Saint-Jean-de-Luz. What a pleasure to read that your stay with us was particularly pleasant and that it has exceeded your expectations. I hope that the next... More 

Madrid
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent location for a truly 5 star hotel at the beachfront. Room was not big but very comfortable and classy. Personnel were extremely helpful. Location was top notch. Excellent hotel for a small getaway plan! We stayed for our anniversary and had a great time! Only drawback were the curtains, which were elegant but not dark enough. They let light... More 

Helpful?
Thank Globalsurfer
Charleston, South Carolina
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We loved this high-end boutique hotel. The staff and accommodations were fabulous. The views out towards the ocean are beautiful and the room was beautiful. My only gripe is that we couldn't get the A/C to go below 25*C (which is about 77*F), so the room was quite warm. We actually switched rooms in the middle of the night, but... More 

Helpful?
Thank 696Julia843
Houston, Texas
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 19, 2016

We researched hotels up and down the Basque coastline and chose the Grand Hotel Thalasso in Saint-Jean-de-Luz as our base of operations. It turned out to be a great choice. The front desk staff, valet, and concierge were all extremely welcoming and professional. It was easy to leave the car with the valet out front and retrieve it when needed.... More 

Helpful?
Thank revcaf
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear revcaf, Thank you very much for choosing the Grand Hôtel Thalasso & Spa for your stay in the Basque region and for sharing your lovely comment with us on TripAdvisor. It is a great pleasure to hear that your stay with us fulfilled your expectations and that you have appreciated our staff’s professionality and dedication to our clients. I... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Babysitting

Additional Information about Grand Hotel Thalasso & Spa

Address: 43 boulevard Thiers, 64500 Saint-Jean-de-Luz, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Price Range: $174 - $1,058 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Thalasso & Spa 5*
Number of rooms: 52
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Saint-Jean-de-Luz
#1 Luxury Hotel in Saint-Jean-de-Luz
#8 Romantic Hotel in Saint-Jean-de-Luz
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