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Hotel Le Relais Saint Jacques

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168 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Peterborough, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 7, 2016

Right in front of the station and in the beautiful town with a very short walk to the beach. It is a great, clean traditional hotel. I was very impressed that due to the rail strike in France they put on breakfast at 0600 on Sunday morning and offered to keep the room open should we need it.

Helpful?
Thank Michael A
hotelstjacques64, Directeur général at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your nice review and all the staff is pleased you enjoyed your stay at the hotel, we hope to see you again on your way to Portugal . More 

Melbourne
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2016

Great location and very hospitable hosts.Their restaurant recommendations have been spot on. Rooms are comfortable, if a little small. Highly recommended. Views across the rooftops to the church. Two minute walk to the station.

Helpful?
Thank BorisZ
hotelstjacques64, Responsable réception at Hotel Le Relais Saint Jacques, responded to this review

Thank you so much for your nice review, it's been a pleasure to welcome you in our hotel. We always try our best to advice our customers so they can enjoy their stay in Saint-Jean-de-Luz. We would be pleased to welcome you again if you return to Basque Country one day. More 

Lafayeffe, La
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed October 22, 2015

I totally agree with the other reviewers. The hotel is a lovely place to stay. We did not have noise issues, and found the room to be clean and the beds and pillows comfortable. It was very convenient to have the small refrigerator in our room. The staff really makes this place special. They go out of their way to... More 

Helpful?
Thank southernbelle007
hotelstjacques64, réceptionniste at Hotel Le Relais Saint Jacques, responded to this review

Thank you so much for your nice review.We try to make this hotel a pleasant place to stay. We hope to see you again in our establishment. More 

Florida
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 7, 2015

We stayed five nights and had a quiet room on the 5th floor facing the street. From the balcony we had a beautiful view of the mountains. The room was clean, quiet and the beds very comfortable. We did have a car but were unable to get one of the spots in front of the hotel, as they are not... More 

Helpful?
Thank MSJ1
hotelstjacques64, Directeur général at Hotel Le Relais Saint Jacques, responded to this review

Thank very much for your nice review, we are pleased you enjoyed your stay with us and we wait for you for another stay. More 

Portland, Oregon
Level Contributor
258 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed September 25, 2015

My wife and I stayed in this hotel for three nights where the room was comfortable and the staff attentive. The location is excellent for visiting this town. The breakfast was nothing great and my wife did not take breakfast again after the first day. The biggest issue relating to this hotel is the lack of available parking close to... More 

Helpful?
Thank John16752024
Norfolk, United Kingdom
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed September 10, 2015

Based on TA reviews we stayed 3 nights on our tour through France. The room booked was a comfort room on 3rd floor. It over,looked the very busy roundabout which concerned me, but with the window closed you hear very little traffic noise surprisingly. At night traffic reduces considerably. The room had a super large, comfortable bed, AC, small fridge... More 

Helpful?
Thank AIBNORFOLK
Birmingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 7, 2015

A small hotel close to the station and harbour in St Jean de Luz. We stayed for 3 nights in August and couldn't have been happier. The owner and her staff are so friendly and helpful. Rooms are on the small side but have everything you could need and are spotlessly clean, breakfast is excellent and there's a wonderful baker... More 

Helpful?
1 Thank DJones98
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2015

The patron and her staff made our stay even more enjoyable by being very friendly and always helpful beyond what is normally experienced by hotel staff. Beds very comfortable, room, bathroom always spotlessly clean. Cannot recommend highly enough. Mark of New Zealand.

Helpful?
1 Thank Annieandmark
Augusta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2015

We arrived in Saint Jean de Luz by car unsure where we would park From the moment we arrived Florence was so helpful with parking showing us the room and offering advise for our stay, even offered a towel and beach umbrella so we wouldn't get burnt. The bed and pillows were the best we had had on out trip.... More 

Helpful?
1 Thank andypandy2
hotelstjacques64, Responsable réception at Hotel Le Relais Saint Jacques, responded to this review

We are happy that your stay in our hotel passes well .Thank you for your visit. We hope that our region the Basque Country pleased you and that you will have the possibility of meaning seeing us in France during one of your next journey. More 

Mountain View, California
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 5, 2015

Relais Saint-Jacques is small hotel in the center of St. Jean De Luz. There’s no parking for the hotel, so you need to park nearby in paid parking. The staff is super friendly and helped me plan my spare time. The rooms are not much and the breakfast is not worth the 9euro charge, as there’s plenty of nice bistros... More 

Helpful?
Thank BRH918
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Le Relais St-Jacques is a three star hotel which was completely updated and remodeled in spring 2009 to provide you the best comfort and quality.17 comfortable rooms with air-conditioning, flat screen TVs, internet access, original art in each room, minibar. Convenient elevator access to all floors makes the hotel easily accessible and simple to navigate for those with limited mobility.Our view rooms have a territorial views of the mountains. ... more   less 

Additional Information about Hotel Le Relais Saint Jacques

Address: 13, Avenue de Verdun, 64500 Saint-Jean-de-Luz, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Price Range: $99 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Le Relais Saint Jacques 3*
Number of rooms: 17
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Hotel Style:
#5 Romantic Hotel in Saint-Jean-de-Luz
#7 Family Hotel in Saint-Jean-de-Luz
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