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Hotel de l'Ocean - Biarritz

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9 Place Ste Eugenie, 64200 Biarritz France
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Traveler (68)
360
Panoramas (7)
Room & Suite (143)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 60 hotels in Biarritz
Location
4.6
Cleanliness
4.1
Service
4.3
Value
3.8
Travelers' Choice
The HOTEL DE L'OCEAN IN BIARRITZ offers a friendly, relaxed atmosphere. The 26 air-conditioned rooms in this renovated (june 2012) hotel have been decorated in a fresh and cosy 'Atlantic' style and are spread out over 2 floors. (elevator)Many of them have a delightful sea view from the balcony. Here you are in the heart of Biarritz, right by the sea, above the Fishing Port. Sit comfortably on the terrace of the hotel's restaurant-brasserie.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Diving
Pets Allowed ( Dog / Pet Friendly )
Newspaper
Non-smoking hotel
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
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Room features
Soundproof rooms
Air conditioning
Private balcony
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Languages Spoken
English, French, Spanish
126Reviews2Q+A4Room tips
Traveler rating
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Tagesthemen wrote a review Aug 6
Berlin, Germany77 contributions132 helpful votes
We enjoyed our little balcony with its view on the square (with a side view of the sea) the most. Lovely to sit there with a drink and watch the world early evening. Good location and parking close by were additional plus points. The rooms and hotel overall itself was not wow but definitely felt authentic.
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Date of stay: September 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Xavier Pentecote, Propriétaire at Hotel de l'Ocean - Biarritz
Responded yesterday
Dear Tagesthemen, Thank you for taking time to share your experience on TripAdvisor, we are delighted to read you enjoyed your stay with us :) Our privilege rooms with balcony and ocean view are very pleasant! In the heart of Biarritz and facing the ocean, what a gentle way of life... While enjoying your breakfast in the morning or a cocktail in the evening :) We have a partnership with the Indigo Sainte-Eugénie car park of the city of Biarritz, allowing you to benefit from a preferential rate: ideal to let your car sleep and walk around! It is true that we are not a big hotel and we do not claim to be one, but we are a family hotel with values and authenticity... We welcome our guests as guests in our big house! We look forward to welcoming you again for your next stay in Biarritz. Yours faithfully, Hôtel de l'Océan
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bunnyrabbit94 wrote a review Jul 2022
London, United Kingdom8 contributions2 helpful votes
We enjoyed a few days in June at this pretty little central hotel, with lovely views of the sea and easy access to places of interest and transport. What made it special was the staff who were always friendly and helpful - and kindly contacted us to let us know when we left a medical document behind, and forwarded it onto us in London by post. We'd certainly go back.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Xavier Pentecote, Propriétaire at Hotel de l'Ocean - Biarritz
Responded 4 weeks ago
Dear Denise, Thank you for your great review and this great 5 star rating! We are delighted to read that you enjoyed your few days in Biarritz with us :) and especially that you appreciated our team, who always do their best to make your stay unforgettable! Indeed, we found some important papers after your departure. As the name of the person who made your reservation was not the same on the paper, we investigated and we are very happy to have found the owner of these papers :) We look forward to welcoming you back! Sincerely, Hôtel de l'Océan
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lozweir wrote a review Jun 2022
Harpenden, United Kingdom11 contributions9 helpful votes
Excellent position - only a short walk to the Grande Plage,to the shops and to the Porte de Pecheurs for some excellent seafood restaurants. Situated on a large, traffic free square with a choice of bars/restaurants. Our room overlooked the sea and square and was nicely furnished. Comfortable bed and spacious bathroom. Toilet separate. The staff were friendly and helpful. We will return at the first opportunity !
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Book parking in the underground car park on the square.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Xavier Pentecote, Propriétaire at Hotel de l'Ocean - Biarritz
Responded Jun 26, 2022
Dear Lozweir, Thanks for taking the time to share your experience on TripAdvisor and for the great rating! It's a reward for us to read that your stay was up to your expectations. As you mention it, we are ideally located on the Place Sainte-Eugénie, near the Ocean and in the heart of Biarritz: what a sweet life :) Our privilege rooms are very pleasant with their balcony, the view on the ocean and on the square, we are happy that you appreciated it ! And the best for the end, a big thank you for your kind words about our team, who is happy to welcome you with a smile and who is at your service ! We look forward to welcoming you for your next Biarritz break :) Sincerely, Hotel de l'Océan
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Reto1961 wrote a review Jul 2021
Geneva, Switzerland235 contributions157 helpful votes
Well, this hotel has an excellent location, just centrally downtown. But that's it. More than overprized for an average room with more than 300 EUR. Staff are correct and friendly. Room had a balcony and a workdesk, these are assets. Bathroom was just disguting, with stains in the wash basin. Place needs urgent renovation. Breakfast was ok, but nothing special. The night before we had a drink at the restaurant, and the waitress did not know the difference berween a Gin & Tonic and a Americano. Thats a no go. For paying such a hign rate, I would except much more.
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Date of stay: July 2021
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Xavier Pentecote, Propriétaire at Hotel de l'Ocean - Biarritz
Responded Jul 18, 2021
Dear guest, We are sorry that your experience wasn't as good as expected but I would like to highlight some of your points if you dont mind: * this hotel has an excellent location, just centrally downtown -> Thank you for noticing * Staff are correct and friendly -> come on, we are awesome :) * Room had a balcony and a workdesk, these are assets -> and beds, and a dressing, even a keetle with coffee and tea ;) ... * Bathroom was just disguting, with stains in the wash basin -> Well it's not disgusting since it's clean, it's just that bleach changed the color at some places. Sorry about that. *Place needs urgent renovation -> we did, new restaurant, new reception, new rooms and bathrooms but not all of them, guilty, we had to close due to Covid-19 and we could'nt finish in time. * Breakfast was ok, but nothing special. -> Well what can we add then? we already have everything on the buffet with local charcuterie, cheese, gâteau basque etc... * the waitress did not know the difference berween a Gin & Tonic and a Americano -> indeed during summer, we help student to make some money, and some of them are not in the restaurant business. You're right, we should stop helping young adults to get money ;) * For paying such a hign rate, I would except much more -> welcome in Biarritz during summer :) NB: you booked a triple room with view on the ocean so yes it's more expensive. Humor is the best answer :) Best regards The hotel de l'océan team ***
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Silvertravelsurfer wrote a review Nov 2019
Worthing, United Kingdom358 contributions219 helpful votes
This is a good quality hotel in an unbeatable location in Biarritz. It is clean, comfortable and our room, although one of the less expensive rooms facing the church still had a partial view of the sea and the lighthouse which we enjoyed. The room had all of the facilities we required, including a safe, and the room was spotlessly clean. The reception staff were helpful and friendly. Despite the location it was also very quiet. We only stayed for 2 nights as part of a rail journey around France, but we enjoyed the hotel and the town so much that we have already booked a 6-night stay for October next year!
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Date of stay: October 2019
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from lasuperequipe, Responsable réception at Hotel de l'Ocean - Biarritz
Responded Nov 14, 2019
Dear Silvertravelsurfer, We are very flattered by this great review regarding your stay with us and we are so pleased to welcome you again next year :) As you underlined, we are very lucky with the location, in the heart of Biarritz, in between the ocean and the city center with the shops and restaurants. We are very happy that you enjoyed your room and I won't miss to tell the whole team your kind words about them. See you next year in our beautiful city :) Warm regards Jessica & the hotel de l'océan *** team
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MrsC wrote a review Oct 2019
2 contributions
Can not recommend enough. A beautiful boutique hotel in a fantastic location with wonderful staff. Nothing was too much trouble and they even extended our stay with no issue. We had a fantastic weekend and will definitely be back.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from lasuperequipe, Responsable réception at Hotel de l'Ocean - Biarritz
Responded Nov 2, 2019
Dear Mrslolac, Thank you so much for this very kind review regarding your stay with us. We are so happy to read that you've had a wonderful time among us and we can't thank you enough for your recommendation. We always try to make the stay of our guest as pleasant as possible so they can enjoy their trip and it is a great reward for us that you felt that way. We truly hope to see you again soon in Biarritz. Little tip : this winter from January 2nd to march 15th 2020, the breakfast is offered the whole stay (minimum of 2 nights in a row) for all the reservations made with us directly or on our website. Take care Kind regards Jessica & The hotel de l'ocean team ***
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Luis Carratalá wrote a review Sep 2019
1 contribution
Hotel De L'Océan (Biarritz) Amazing Hotel.. (Authentic, Clean and Vintage) Amazing Views.. Amazing Place.. Amazing Reception Girls..❤❤❤ Amazing Owner.. I will be Back..!!.. Luis Carratalá Madrid Spain 🇪🇸🇪🇸🇪🇸
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from lasuperequipe, Responsable réception at Hotel de l'Ocean - Biarritz
Responded Sep 23, 2019
Dear Luis, We have only one thing to say : YOU are amazing :)) Always a pleasure to have you back at the hotel. Thank you so much for this amazing review ;) See you very soon!! Take care Hotel de l'ocean *** team
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Ann L wrote a review Aug 2019
Toronto, Canada28 contributions69 helpful votes
I simply cannot tell you how wonderful the staff are here at this gem of a hotel! We arrived unexpectedly here in Biarritz after a major car accident, and needed a central location to rest and heal. We asked to see a few rooms and luckily room 17 was free - two huge windows overlooking the square, a cute balcony perfect for morning coffee and croissants from Miramont patisserie ( a local landmark and a 2 minute walk) and a view of the rolling waves of this beautiful seaside town. Rooms have high ceilings, cute decor and absolutely fantastic shutters that block light and noise allowing for perfect sleeps. We loved the duvets with crips linens, and I especially appreciate the bathtub for soaking. But the best thing about this hotel is the staff -empathetic, kind and understanding of our “less than ideal” situation. When we had to move rooms, the staff was totally accommodating, and our new room - 22 - also had a balcony overlooking the church. I will always remember this as the right hotel at the right time and Eugenia and Sarah we love you and will be back under better circumstances.
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Date of stay: August 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from lasuperequipe, Responsable réception at Hotel de l'Ocean - Biarritz
Responded Aug 5, 2019
Dear Ann, We were happy to welcome you and we did everything we could to make your stay as great as possible under the circumstances. We hope that you'll get better soon so you can enjoy your summer the best you can. You full description of the hotel is amazing and there is nothing else we can add to your great review. We truly hope to see you again for your next trip in our beautiful city. The whole team stays at your disposal if you need anything. Take care of yourself. Warm regards The hotel de l'ocean*** team
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Mike J wrote a review Jul 2019
Grand Cayman173 contributions104 helpful votes
Friendly service, rooms are not large but very comfortable and nice views out on to the square, nice bar area out front, sits between the two main beaches so easy walking distance to both. About $200 per room seemed reasonable. Very comfortable beds, great AC. Would stay here again.
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Date of stay: July 2019
Location
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Rooms 2 and 21 excellent
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from lasuperequipe, Responsable réception at Hotel de l'Ocean - Biarritz
Responded Aug 5, 2019
Dear Mike, What a pleasure to read that you have had a great time with us. We are very happy that you enjoyed the location of the hotel. As you underlined we are very lucky to be in the center of Biarritz with all the attractions at a walking distance. indeed our bed are very comfy, it was very important for us that our guests can get a good night sleep after a long and busy day in the city. We will be very glad to welcome you again for your next trip in Biarritz. Don't hesistate to contact us directly to get the best available price. See you soon and take care. Best regards The Hotel de l'océan *** team
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WorldAP wrote a review Jul 2019
Los Angeles, California10 contributions13 helpful votes
We were booked at the Brit Marbella - checked in and it was DISGUSTING. Don't stay there.. !! We walked up to this hotel and for the same money its a world of difference! We had an ocean view, small patio, the rooms are huge, the bathrooms clean, the AC worked great and the staff was VERY friendly. I would highly recommend!!!
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from lasuperequipe, Front Desk at Hotel de l'Ocean - Biarritz
Responded Jul 13, 2019
Dear Mister/Madam WorldAP, Thank you very much for taking the time to share your experience at the hotel. All the team of the Hotel de l'Océan*** is glad to know that you have enjoyed your stay with us. As you have mentioned, the rooms with views to the sea are beautiful! They are the biggest in our hotel and you can enjoy the excellent view to Saint Eugenie Square and also to the ocean! We hope yo receive you again at our hotel! Best Regards, All the team of the Hotel de l'Océan***
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PRICE RANGE
$104 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel de l ocean, de l ocean hotel
LOCATION
FranceNouvelle-AquitainePyrenees-AtlantiquesBasque CountryBiarritz
NUMBER OF ROOMS
26
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Frequently Asked Questions about Hotel de l'Ocean - Biarritz
Which popular attractions are close to Hotel de l'Ocean - Biarritz?
Nearby attractions include Mercado Les Halles (0.1 miles), Eglise Sainte-Eugénie (0.02 miles), and Port Vieux Beach (0.2 miles).
What are some of the property amenities at Hotel de l'Ocean - Biarritz?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel de l'Ocean - Biarritz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel de l'Ocean - Biarritz?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel de l'Ocean - Biarritz?
Conveniently located restaurants include La Marine, Maison Dezamy, and Manatee.
Is Hotel de l'Ocean - Biarritz located near the city center?
Yes, it is 0.07 miles away from the center of Biarritz.
Are pets allowed at Hotel de l'Ocean - Biarritz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel de l'Ocean - Biarritz?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel de l'Ocean - Biarritz?
Many travelers enjoy visiting Le Moulin de Bassilour (3.4 miles), Eglise Saint-Martin (0.7 miles), and Maison Moulis (4.5 miles).
Does Hotel de l'Ocean - Biarritz have any great views?
Yes, guests often enjoy the ocean view available here.