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Stayed two nights at the Campanile. We have used Campanile quiet a lot as it has all the things you need for a short stay. This one is probably the most we have paid to stay in a Campanile, but this is Biarritz and this...More
Thank Mike S
Response from Stephan H, Gérant at Campanile BiarritzResponded August 29, 2016
Thank you for leaving us your feedback about our hotel.
We indeed practice different rates according to the season.
Concerning meal and breakfast, we don't serve sea food or eggs there, since a few years.
Our buffets respond to the standards that you...More
Had to wait for a long time for receptionist to decide to serve us. Room needed redecorating. Child's bed was tiny and uncomfortable. Very noisy with planes overhead and other guests chatting / walking past our ground floor room all through night. Complimentary shower gel...More
Response from Stephan H, Gérant at Campanile BiarritzResponded August 23, 2016
We took note of your feedback.
Our location next to the airport is one of our strongest point, but no planes are flying by night.
We are sorry for keeping you waiting at your arrival.
We take in consideration every feedback to improve...More
The room was clean the bed was comfortable as was the bathroom. The air conditioning didn't work in either of the two rooms we booked and the staff didn't or couldn't offer a solution. They advertise Internet, but that was more off than on. Generally...More
Response from Stephan H, Gérant at Campanile BiarritzResponded August 14, 2016
We take good note of your feedback.
We are truly sorry for the inconvenience due to the air conditionning not working.
We unfortunately had a breakdown for a few days, and we did everything so the technician could fix it as fast as...More
Over very many years I and my wife have stayed in this hotel, on route to Spain and Portugal and returning.
Our last stop in June 2016 was an eye opener. The hotel itself is in need of a face, the rooms are clean and...More
Response from Stephan H, Gérant at Campanile BiarritzResponded July 19, 2016
We would like to specify that we don’t do any discrimination to favorise french customers over others.
The cook sending the meals doesn’t know the origins of the guests he’s serving, and doesn’t have time to deal with this matter.
Concerning your meal,...More
Ideal location close to the airport. Basic but spotlessly clean. A big thank you to Sandra on reception for organising a taxi to a bar we liked. Bed not very comfortable but you get what you pay for. Travel kettle in room so we could...More
Thank Charlotte S
Response from Stephan H, Gérant at Campanile BiarritzResponded July 12, 2016
Thank you for your feedback.
We will share your compliments with the staff.
We hope to welcome you soon again in our hotel.