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    Hotel du Palais

    Avenue de L'Imperatrice, 64200 Biarritz, France
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    3/13/2018 3/14/2018
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    $367
    $356
    SAVE $11
    $367
    $356
    Traveler (683)
    Room & Suite (262)
    Pool & Beach (111)
    Overview
    • Excellent72%
    • Very good16%
    • Average8%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “napoleon iii” (11 reviews)
    “la rotonde” (5 reviews)
    “old world” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Mar 13Mar 14
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,163)
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    1 - 5 of 298 reviews

    Reviewed December 14, 2017

    In October, 2017 we stayed at the Hotel du Palais. After lunch I went to swim. Because of the exceedingly rough surface next to the pool I wore little sandals from the spa. After missing an unmarked, small step I slipped on the sandals, fell...More

    3  Thank russianhill2
    Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 3 weeks ago

    Dear Mrs LaRusso, As we already told you, we are deeply sorry for what you have encountered but we’re also very disappointed to read this comment. After investigating with all team members, I’m sorry to tell you that this review doesn’t reflect the reality. When...More

    Reviewed November 22, 2017 via mobile

    Coffee break only. We went in just to get a coffee if we could. We sat on the terrace looking out to sea and took our morning coffee. Nothing was too much trouble coffee and chocolates were excellent. Lovely surroundings a different age. Everyone should...More

    Thank Sondonduo
    Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded November 22, 2017

    Dear Madam, Dear Sir, Thank you so much for your comment, and we hope to welcome you again to the Hotel du Palais! Best regards, Hôtel du Palais

    Reviewed November 10, 2017 via mobile

    A truly grand hotel with one of the best Atlantic Ocean fronting pools that exists. It’s a beautiful old property that, despite clearly needing an update, is a wonderful experience in a great part of France. The hotel is owned by the municipality and the...More

    Thank Mary Ann C
    Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded November 14, 2017

    Dear Madam, Dear Sir, Thank you for your comment, and we hope to welcome you again to the Hotel du Palais, Best regards, Hotel du Palais

    Reviewed November 8, 2017

    This hotel is very old world, big spacious suites and hallways on the Atlantic Ocean. We had a beautiful suite (#210) but there is no question the hotel needs a refresh.It is very charming despite this. The pool is one of the great pools on...More

    Thank B1046QNbarbaral
    Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded November 8, 2017

    Dear Madam, Dear Sir, Thank you so much for your comment, and we hope to welcome you again to the Hotel du Palais, Best regards, Hotel du Palais

    Reviewed November 5, 2017

    We checked in very late - 11pm. We are a couple in our 50's. The room assigned to us was an older not yet renovated room. We saw a cockaroach climbing up the wall by luck the portee was in the room and he removed...More

    Review collected in partnership with this hotel
    Thank Najda S
    Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded November 7, 2017

    Dear Madam, Dear Sir, Thank you so much for your comment. We assure you of our best care concerning your inconveniences and we hope to welcome you again to the Hotel du Palais. Best regards, Hotel du Palais

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $378 - $627 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Biarritz
    • #1 Family Hotel in Biarritz
    • #1 On the Beach Hotel in Biarritz
    • #1 Spa Hotel in Biarritz
    • #4 Romantic Hotel in Biarritz
    • #13 Business Hotel in Biarritz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 153
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, getaroom.com, Priceline, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Hotel du Palais reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Nouvelle-Aquitaine >
    • Pyrenees-Atlantiques >
    • Basque Country >
    • Biarritz
    • Also Known As
    • Du Palais Hotel ,
    • Du Palais Biarritz
    Add Photo Photos
    Traveler (683)
    Room & Suite (262)
    Pool & Beach (111)
    Dining (105)
    Hotel & Grounds (637)
    Bathroom (21)
    Family and Play Areas (2)
    Business Center & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Marjorie Y
    April 19, 2017|
    AnswerShow all 5 answers
    Response from jpcapiton | Reviewed this property |
    Yes, the concierge will assist you Great impeccable service. No snags, it is always perfect. Above expectations
    0
    Votes
    Evelyn T
    February 14, 2017|
    Answer
    Response from Rick_Goold | Reviewed this property |
    Do not know
    0
    Votes
    Nerea O
    June 17, 2015|
    Answer
    Response from Liz M | Reviewed this property |
    Not sure that you can but worth enquiring at reception.
    0
    Votes
    Room Tips
    "suite 210 very very spacious and lovely. many windows on the ocean in the living room and big window in..."
    Read review
    "Our upgraded room was very nice and new and clean. Room number 35 - newly renovated. Very nice view."
    Read review
    "The rooms looking up the beach to the lighthouse are very restful as you can leave the windows ajar and be..."
    Read review
    "view of the sea if possible"
    Read review
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