Radisson Blu Hotel
1 Carrefour Helianthe, 64200 Biarritz France
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About
#41 of 86 hotels in Biarritz
Location
4.4
Cleanliness
4.2
Service
4.1
Value
3.6
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Rooftop pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Business
Languages Spoken
English, French, Spanish
Location
Radisson Blu Hotel
Getting there
Great for walkers
Grade: 94 out of 100
94
114 Restaurants
within 0.3 miles
1933Reviews6Q+A80Room tips
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We stayed for six nights in a family junior suite, which had one large super king bed and a sofa bed, plus a baby cot. We had sufficient space - the room was definitely suffering from a little wear and tear, but was more than adequate for us. The hotel is at the top of the main city centre, so we got plenty of exercise with a double stroller each time we wanted to leave the hotel! We were within ten minutes of the Jardin Publique (which had a small play area) and another kid's playground which was great. The food menu in the hotel was rather limited if you didn't want to sit in the formal restaurant, but the staff in the bar were very pleasant. The pool was heated to an extent, and we used it in late October, but the pool area was cleared of sun loungers and the bar area wasn't open. I imagine it would be much nicer in the summer. Breakfast was good and we had no complaints, although fresh coffee would have been nice, rather than using a machine. Overall - pleasant stay, even if the weather was unkind, and very nice staff.…
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Direction, Propriétaire at Radisson Blu Hotel
Responded 2 weeks ago
Dear Rois, Thank you very much for staying with us! We believe you appreciated our service and the benefits of the hotel. You were right that with the restaurant variety we could add more choices for your special requests and tastes. We humbly emphasize that we always strive to give the best service for all our guests. As for the swimming pool, we inform you that it is the beginning of the winter season, so the pool area is just open for swimming as no service is proposed during this period. Thank you for your understanding. Thank you for your appreciation and we hope we can show you our hospitality again sometime in the future. Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, not too much traffic, easy to navigate, close to great bars, restaurants and beaches, all within east walking distance. Great buffet lunch on Sundays on the roof terrace, frequented by locals. I would definitely stay here again due to its location. Private underground parking.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Direction, Propriétaire at Radisson Blu Hotel
Responded 2 weeks ago
Thank you very much for your feedback! We are very happy that you liked our hotel room and breakfast menu. We hope you also enjoy our swimming pool and playing basketball. A warm welcome back to the Radisson Blu Hotel, Biarritz! Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited with business for 3 nights, and my 5th floor room had great views, was a very generous size, and had a comfy bed. The staff were friendly and helpful and everything was clean. The location was good, on the edge of town so was quiet at night while still being convenient. The reason for the 3/5 is that the decor of the room (mainly bathroom) was a bit dated and in need of a makeover. Breakfast was food, if a bit limited, but I would recommend avoiding the coffee as it wasn't good. Overall was a decent stay but I wouldn't say the price of the room reflected brilliant value.
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Date of stay: October 2023Trip type: Traveled on business
Room Tip: Try and get a room on the higher floors if possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Direction, Propriétaire at Radisson Blu Hotel
Responded 2 weeks ago
Thank you very much, Will, for your review! We are very pleased that you enjoyed the view from the room, the spaciousness, and the comfortable bed. We also prioritize the friendliness of our staff and the cleanliness of our space. Our location is cozy and provides peaceful evenings as well as a convenient place to be. We understand that some updates are needed to the furnishing and that is a priority for us. Breakfast is somewhat limited based on your feedback, but we are improving the products and services. We take into account the price of the room and make sure it corresponds with the options and quality that we provide. We wish you all the best! Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Three day stay in Biarritz. Great clean and tidy room, lovely breakfast with lots of choice. hotel was quiet and easy to get around. Staff were friendly and professional. We tried the rooftop pool that was fun. Overall, a great stay in a wonderful French City to finish our Basque adventure! David and Lisa (English Tourists)
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Direction, Propriétaire at Radisson Blu Hotel
Responded 2 weeks ago
Thank you very much for your feedback, LisaGwill! We are very happy that you liked our hotel room and our breakfast selection. We also hope that you enjoy our swimming pool and that you still enjoy Baskets. Warmly welcome back to the Radisson Blu Hotel Biarritzyi! Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do not be deceived, your "rain shower" is a bath with a hose stuck to the wall. We looked for a non slip mat for the bath, but the hotel could not supply one. The hotel is a long climb from the old city and busses seemed to stop at 8:pm and a taxi was hard to find.
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Date of stay: September 2023
Value
Rooms
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maxime Maillet, Directeur général at Radisson Blu Hotel
Responded 3 weeks ago
Dear Guest, Thank you for having taken the time to review your stay with us and for your constructive comments. Indeed, a refurbishment project is confirmed for end 2024, rain showers will be avaialble for all guests at this period. We hope to have the opportunity to restore your faith in us upon a new visit. We look forward to welcoming you back again very soon. Yours Sincerely, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not value for money, it was a very disappointed holiday!! I should have read reviews before booking!! The windows was broken and my daughter has asthma I couldn't even control the air condition- I asked to change the room which they claimed no free room available, the staff was aware of the maintenance issue, however, they don't seem to care- the room was outdated and broken mould in the bathroom.
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Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maxime Maillet, Directeur général at Radisson Blu Hotel
Responded Sep 27, 2023
Dear Mr. Marzouk, Thank you for your review. We sincerely regret the issues you mentionned and understand your disappointment. Indeed, the month of September is very high occupancy and it might have been difficult for our team to relocate. Indeed, a refurbishment project is in progress for 2024. We hope to restore your faith in us upon a new visit. We look forward to welcoming you back again very soon! Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When i stayed here, i got the impression that the hotel had a grand majestic past, many years back when it was built. But years of non-maintenance and neglect has left it hanging by a thread. 1. The room was basic, had 1 charging point in total (difficult when we all have 5+ devices to charge overnight), 2. The window hinge was broken, 3. Shower handle was loose and many other such issues. However the hotel still finds it appropriate to charge premium rates for stay, food and beverage. They give smart cards for pool and beach towels, and act if they are handing over gold bars to their customers when they hand over towels. Only positive things: 1. Brilliant location 2. Staff was ok Will Radisson take back their brand from this property?
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rémy Fenart, Directeur général at Radisson Blu Hotel
Responded Sep 8, 2023
Dear Guest, Thank you for having chosen The Radisson Blu Hotel for your stay in the majestic city of Biarritz and for sharing your experience with us. We sincerely regret to read your dissapointment on your experience with us. Please note that our hotel will be refurbished very soon, we hope to restore your faith in us upon a new visit. We look forward to welcoming you back again very soon. Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good location and lovely personnel but there are a few things that made me wonder what exactly are the criteria for attributing 4 stars to this hotel. First the breakfast buffet is not that great, I was really looking forward to scrambled eggs and salmon and well I tasted them and I didn't finish. They had these slices of meat marked "chicken/turkey", I'm sorry, what animal is that exactly? And the rest was pretty standard fare and a few fruits if you're lucky. I've had better breakfasts in family-run bed and breakfasts in Ireland. Another thing, there is no A/C in the corridors or the elevators which makes the trip from the front door to your bedroom door very unpleasant. Also, we had things leftover pretty much every day, things the cleaning staff forgot in your room: a bag full of stuff forgotten by other guests, a pair of socks, a credit card and an e-cigarette. However I have to say the pool on the roof is great and the view from the bar - also on the roof - is fantastic. And it's 15 minutes tops from great beaches and 5 minutes from a bunch of restaurants, on foot.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Go early to the breakfast buffet or you won't have much choice left and it will be crowded.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Direction, Propriétaire at Radisson Blu Hotel
Responded 4 days ago
Dear Guest, Thank you very much, for your review! We are very pleased that you enjoyed the view from the room, its spaciousness and the comfort of the bed. We also prioritize the friendliness of the staff and the cleanliness of our spaces. Our location is peaceful and offers a peaceful night and the perfect place to be. We understand that certain updates to decor are necessary and it is of utmost importance to us. The breakfast is a bit limited based on your review, but we are sure to improve our products and services. We take into consideration the room's price and make sure it corresponds to the services and the quality offered. We wish you all the best ! Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is well located for the town and beaches. It has a nice rooftop pool and bar area. It was pricey, but fairly reasonable given peak season and prices of alternatives. Family room was a good size, but would have preferred option to have a double and two single beds rather than two doubles. Nice breakfast, decent selection. Our room was a little dated, but in decent condition as you would expect for a 4 star hotel.
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Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I checked out of Radisson Blu in Biarritz this morning. I checked in earlier this week and found cockroaches in my room. I let the front desk know as soon as I saw this. They did not change my room. I alerted them to the issue several more times and remained in the same bug infested room for the entirety of the stay. If you're looking for a clean room in this area avoid the Radisson Blu at all costs!
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maxime Maillet, Directeur général at Radisson Blu Hotel
Responded Sep 12, 2023
Dear Guest, Thank you for having taken the time to review your stay with us. We sincerely regret to read the major inconvenience you encountered during your stay and we understand your disappointment. Indeed, the very high occupancy during the month of August makes it difficult to propose room delocation. We assure you having taken the necessary measures to avoid this incident again. We hope to have the opportunity to restore your faith in us upon a new visit and look forward to welcoming you back again very soon. Best Regards, Maxime Maillet General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$120 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel biarritz, radisson biarritz, biarritz radisson
FORMERLY KNOWN AS
Radisson SAS
LOCATION
FranceNouvelle-AquitainePyrenees-AtlantiquesBasque CountryBiarritz
NUMBER OF ROOMS
150
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Claim Your ListingRADISSON BLU HOTEL $148 ($̶1̶8̶5̶) - Updated 2023 Prices & Reviews - Biarritz, France
Frequently Asked Questions about Radisson Blu Hotel
Which popular attractions are close to Radisson Blu Hotel?
Nearby attractions include La Côte des Basques (0.2 miles), Mercado Les Halles (0.2 miles), and Gyrozone Big Basque (0.3 miles).
What are some of the property amenities at Radisson Blu Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Radisson Blu Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Radisson Blu Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Radisson Blu Hotel?
Conveniently located restaurants include Maison Dezamy, La Marine, and Le CAB.
Are there opportunities to exercise at Radisson Blu Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Radisson Blu Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Biarritz.
Are any cleaning services offered at Radisson Blu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.