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InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel

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2-5 Place de la Comedie, 33000, Bordeaux France
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Traveler (1308)
Room & Suite (943)
Dining (192)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 194 hotels in Bordeaux
Location
4.9
Cleanliness
4.7
Service
4.4
Value
3.8
Travelers' Choice
Official site of InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel. Feel connected through authentic, memorable experiences. Book online for the Best Price Guarantee
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, Spanish, German and 2 more
2102Reviews35Q+A100Room tips
Traveler rating
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Most Recent
mikaelsiirila wrote a review Aug 7
Helsinki, Finland130 contributions114 helpful votes
Overall we have a good experience in Le Grand. We had a lovely family suite with two connected rooms that proved perfect for our needs. During the hot July, our room stayed cool and comfortable. The service was welcoming, and the location of the hotel was perfect. So much so that the shortcomings below felt manageable. The breakfast at Le Grand could be improved. At least for our week, the breakfast room was unpleasantly hot and getting fried eggs or omelettes was a pain. Alongside a cold buffet, a single chef tried desperately to meet customer orders. We had to wait in a confused queue to place orders and check back to see if they were ready. Given the hotel's standard, eggs should be served at the tables. We chose to have breakfast served in our room for a couple of days instead. The pool is small but grand, and we loved it. However, the hotel apparently limits children's access at certain times to secure peaceful relaxation in the spa area. We were not informed of it in advance and got turned back on our last day. Such a rule feels random for a child very capable of quiet enjoyment.
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Date of stay: July 2022
Value
Location
Service
Room Tip: Family suite of two connecting rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Catherine T wrote a review Aug 5
Hatteras Island, North Carolina82 contributions34 helpful votes
This was a well located hotel. The check in staff were courteous and kind and as a IHG Ambassador they upgraded me. The hotel restaurants are great. The decor is rather dated but the beds are very comfortable. I would say the pool is great if you are an adult but not something you can bring young kids to due to disapproving looks from stern looking older guests. My only complaint is that I spent a long time trying to get my parents in law allocated to a room that didn't involve steps as my father in law has a heart condition. Initially we were allocated 417. We spent a long time on the phone with them and they promised us a room on the fourth floor by the elevators and no steps. And then we found they had allocated them to a completely different room (419) which involved lots and lots of steps. I am not sure what happened but it blighted an otherwise great stay. Make sure you get a reservation to the 2* Michelin restaurant on the first floor well in advance. It is definitely worth it. There are two other restaurants at the hotel (Comptoir and Bordeaux) and both were reasonably good, though there are so many other restaurants in bordeaux I would go out exploring.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AVID_EUROPHILE wrote a review Jul 2022
Saratoga, California31 contributions15 helpful votes
It was obvious even as the taxi (a Euro 25 ride from the train station) pulled up to the hotel that it was a grand one indeed that too in a prime location. Our exploration of the neighborhood confirmed that later. It's right opposite the Opera House. We happened to stay over the Summer Solstice, when we, standing on the hotel steps, were treated to a clear view of a concert by the opera house. The hotel borders the main drag, Rue Sainte Catherine with a multitude of shops & eateries. The area felt very safe. From the moment we entered the hotel, it was clear that they were a classy establishment focused on service. The room was wonderful exuding old world charm. We had a suite with 2 rooms separated by a door. Toiletries were world class as were all the amenities such as in-room coffee & tea, robes, & turn down service. Bottled water is complimentary. Breakfast was fairly extensive with made to order eggs & pancakes, and a buffet with bread, desserts, cold cuts, cheeses, yogurt, fruits etc. The wait staff were very attentive, particularly Carla & Anastasia. They took good care of us, and, since we stayed 3 nights, got to know us & our preferences. Cappucino is available on request. They had a hot chocolate drink that was out of this world. All in all a very enjoyable stay!
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded 2 weeks ago
Dear AVIDE_EUROPHILE, We would like to thank you for sharing your impressions with us. We are delighted that you had an exceptional time. We have shared your impressions with our team and hope to have the chance to welcome you again during your next stay in Bordeaux. Yours sincerely,
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mcfingeret wrote a review Jul 2022
Houston60 contributions58 helpful votes
This hotel is gorgeous outside and in. We had a one bedroom suite. My husband has a bad back and bed was supremely comfortable for both of us. The room was large for European standards especially and two separate bathrooms was a luxury. Top notch service at this hotel. And situated perfectly in the bordeaux town. Across from the opera house. Walking distance from nearly everything and the tram stop just outside. We were not able to achieve a reservation at the Gordon Ramsey restaurant there but no matter - there are a ton of fabulous restaurants in the area.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded 2 weeks ago
Dear mcfingeret, We would like to thank you for sharing your impressions with us. We are delighted that you had an exceptional time, and we have shared your impressions. We hope to have the chance to welcome you again during your next stay in Bordeaux. Yours sincerely,
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nigel s wrote a review Jul 2022
Cork, Ireland29 contributions4 helpful votes
This is a beautiful hotel, right in the city centre. The staff are so helpful and friendly. They couldn't do enough for you. Bedroom, food and roof top garden excellent. I would highly recommend staying here.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded 3 weeks ago
Dear nigel s, We would like to thank you for sharing your impressions with us. We are delighted that you had a good time, and we have shared your impressions. We hope to have the chance to welcome you again during your next stay in Bordeaux. Yours sincerely, Anaïs TEXIER - Marketing Department
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epicure5 wrote a review Jul 2022
Salt Lake City, Utah39 contributions54 helpful votes
Had a wonderful stay at the InterContinental Le Grand Hotel! The location is most ideal, in a city center square right across from the Opera house. The hotel is beautiful, and staff is top notch! My hotel of choice when in Bordeaux!
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Date of stay: July 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded 3 weeks ago
Cher epicure5, Nous tenons à vous remercier d'avoir partagé vos impressions avec nous. Nous sommes ravis que vous ayez passé un moment exceptionnel. Nous avons fait part de vos impressions à notre équipe et nous espérons avoir la chance de vous accueillir à nouveau lors de votre prochain séjour à Bordeaux. Bien cordialement, Anaïs TEXIER - Département Marketing
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Saskia_Bahamas wrote a review Jul 2022
Beaver Creek, Colorado28 contributions39 helpful votes
+1
We booked what was billed as a spacious Junior Suite (45 square meters) as pictured on the hotel website. Sadly, the room was wholly unsatisfactory. A tiny bedroom, a tiny sitting area separated by a door, and most of the square footage described in the hotel website devoted to 8!!!! (YES, EIGHT) full length closets, and two very long corridors. This room felt like a rabbit warren. Furthermore, every surface in the room is jammed with stuff, leaving no space whatever for our personal items. So unless you plan to fully unpack your luggage, there is barely any space to keep a suitcase handy. The bathrooms also suffer from an odd and impractical layout. There are two separate toilets, plus a separate shower/vanity and tub/vanity, located in four different rooms along the corridors. Very confusing. Plus the tub controls cannot be reached unless you step into the tub due to the glass surround. The hotel does enjoy a beautiful location with fantastic views of the opera, and very polite and helpful staff.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded 4 weeks ago
Dear Saskia_Bahamas, First of all, thank you for taking the time to share with us your experience at InterContinental Bordeaux - Le Grand Hotel. Your satisfaction is paramount to each and everyone of us and be sure that your comment about will be shared with all the staff members. Warm regards,
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Simone B wrote a review Jul 2022
Mona Vale, Australia274 contributions64 helpful votes
We actually went to the rooftop bar and the view was spectacular. Service and the staff were very good and food delicious. It was little tired though even as a beautiful, old building it perhaps needs a little revamping on the inside. The roof top bar is only open seasonally I believe
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded Jul 4, 2022
Dear 908simoneb, We would like to thank you for sharing your impressions with us. We are delighted that you had an exceptional stay. We have shared your impressions with our team, and hope to have the chance to welcome you again during your next stay in Bordeaux. Yours sincerely, Anaïs TEXIER - Marketing Department,
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editorgoodlifefrance wrote a review Jun 2022
Kent, United Kingdom130 contributions42 helpful votes
Le Bordeaux has long been an institution in the city of Bordeaux and it's not hard to know why - it's proper old school glamorous, gloriously comfortable, fabulously historic with terrific restaurants and a super spa. You could probably spend several days without leaving the hotel and be happy, excellent restaurants, bar, tea room - but of course you'd miss out on the many wonders of Bordeaux, so you wouldn't do that - though it did cross my mind! Lovely staff, slept like a baby, ate like a king and enjoyed every single second of my stay.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: I had a room with a little balcony where I could sit and look out over the Place de la Comedie...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded Jun 27, 2022
Dear editgoodlifefrance, We would like to thank you for sharing your impressions with us. We are delighted that you had a good time, and we have shared your impressions. We hope to have the chance to welcome you again during your next stay in Bordeaux. Yours sincerely Anaïs TEXIER - Marketing Department
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NYCGal2010 wrote a review Jun 2022
New York City, New York250 contributions151 helpful votes
We (2 couples) just returned from a holiday in Spain and France. We spent 2 nights at the Intercontinental and are sorry to offer a mixed report. The hotel is located in a beautiful old square and it's perfectly situated. Upon arrival, there was a mob scene in the small lobby and the staff was completely overwhelmed. Our rooms were not ready (not a problem) but there was nowhere to store our bags and they were left out in the open by the concierge stand. When I complained I was told they were being guarded (they were not!). Speaking of the concierge - the staff was helpful and well meaning. They arranged a fantastic wine tasting tour for us in St. Emilion - great driver, perfect tour of 3 vineyards and great lunch. This was very well done. Our room and bathroom were TINY, dark and faced an adjacent building. Definitely request a room facing the front. We were told none were available. The rooms are clean but they are in real need of a facelift. They are old and tired looking. The breakfast and breakfast room were really wonderful. Huge selection of every item one could want. There is a roof top bar which is highly advertised but in actuality it's mediocre. Great view, but the small space fills up quickly and the staff was overwhelmed and the service was poor. The front desk staff was kind and helpful but also quite overwhelmed over the weekend (they were better during the week when things quieted down). I've stayed at Intercontinentals all over the world and I'm sorry to say that Bordeaux does not rate to the high standards that the others do. It is well located and has great bones so I really do hope someone renovates it and turns it into the grand dame it deserves to be.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a front facing room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anthony Deperi , Marketing at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Responded Jun 26, 2022
Dear NYCGal2010, Thank you for sharing your impressions with us. We are sorry to hear that your stay did not meet your expectations. Please know that we take seriously each and every one of your remarks which have been passed on to the management. We look forward to seeing you again in our establishment and to discovering a new experience. Yours sincerely, Anaïs TEXIER
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PRICE RANGE
$289 - $453 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regent bordeaux, bordeaux regent
LOCATION
FranceNouvelle-AquitaineGirondeBordeaux
NUMBER OF ROOMS
130
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Frequently Asked Questions about InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel
Which popular attractions are close to InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Nearby attractions include Clock Escape (0.08 miles), Casse-Tête Bordelais (0.3 miles), and Bar a Vin (0.07 miles).
What are some of the property amenities at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Conveniently located restaurants include Suzzi, Les Vaillant, and Restaurant Epicentre.
Are there opportunities to exercise at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Bordeaux.
Are any cleaning services offered at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Bordeaux - Le Grand Hotel, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.