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Room & Suite (153)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mama Shelter Bordeaux
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 189 hotels in Bordeaux
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the Place Saint-Christoly, in the historic center, Mama Shelter Bordeaux welcomes travelers in the 97 rooms designed by Philip Starck, that are defined by high quality comfort with 5-star bedding. The restaurant is an opportunity for Mama to honor Bordeaux, with a menu elaborated by Michelin-starred chef Guy Savoy. This menu echoes the qualities of the city, from its values to its generosity. On sunny days, enjoy a delicious dinner or sip on an original cocktail on our rooftop, whose views are truly breathtaking. Much like a long sip of a heady red wine, Mama knows how to get you to relax and to warm up, how to please and enchant, how to make food taste even more delicious and how to give you the best sleep you've had in a while. The bonus features of this Mama : live concerts, shows, DJs, Mama's Gift Shop, foosballs, movies on demand ... The debit/credit card used to guarantee the booking or for the prepayment will be requested upon check-in.
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Room & Suite (153)153
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Evening entertainment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Rooftop terrace
Concierge
Dry cleaning
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Room features
Air conditioning
Safe
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Modern
Languages Spoken
English, French, Spanish
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
436Restaurantswithin 0.3 miles
107Attractionswithin 0.3 miles
Contact
19 rue Poquelin Moliere, 33000, Bordeaux France
Name/address in local language
See all nearby hotels1,493Reviews16Q+A47Room tips
Reviews
Traveler rating
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- 29
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Popular mentions
Great hotel, had all the right things and we enjoyed our stay. Room was small and a little noisy but was suitable. Ubers can not get to the hotel so was a long walk with bags on cobblestone. Will definitely be back.
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
Helpful
A very funky hotel indeed. Great location within walking distance of most key places. Rooms spacious , however could do we some extra attention to cleaning in certain areas, bathrooms a little dusty and needing touch ups in places. The bar and restaurant area are very busy and lively in the evenings, really quirky. Food is amazing here. Reception has a cabinet for sex toys for sale so not really a place for children. Roof top bar only for use in season when the weather permits. Have been here twice now and would return.
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Date of stay: December 2019Trip type: Traveled as a couple
4 Helpful votes
Helpful
Response from Florence D, Directeur général at Mama Shelter Bordeaux
Responded Feb 14, 2020
Hello MrMMrsK, Thank you for your very nice review. I will share with the team your positive comments. We hope to see you soon in Bordeaux, Mama loves you!
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Lovely well informed staff, great location - but what is it trying to be? Lots of respectable couples looking baffled at the desperate attempt to be hip. (masks on the pillows argh!). Our room (a medium twin), was tiny and bizarrely laid out - lavatory and shower in one bit wash basin and sink and microwave in another bit. Clothes rail too short for clothes (and I'm 5ft 1in)nowhere to put anything really.. The good news is the shower stopped working and we were immediately upgraded and given a free cocktail - great service. It wasn't a disaster - it was clean and well run and a fabulous location but I'd rather stay somewhere with rooms which were less like a school dormitory. Oh and the windows didn't open so it was really hot and stuffy in the first room. Loved the rooftop bar as well.…
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: invest in a large room - rooms on the front a bit more noisy but small interior rooms very stuffy.
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Helpful
Response from Florence D, Directeur général at Mama Shelter Bordeaux
Responded Feb 14, 2020
Hello SaddleworthSheelz, I thank you to have taking time to write a review. You have some nice comments regarding the service and the staff: I will share it with the team. I am sorry about your first room and I am glad that the reception find a solution. We hope to see you soon, Mama loves you!
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The receptionist is extremely friendly and enthusiastic. The bedroom is small but fully furnished and comfortable, the restaurant on the ground floor is quite good. "Mama love you from head to toe" !!
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Date of stay: November 2019Trip type: Traveled on business
Rooms
Location
Service
3 Helpful votes
Helpful
Response from Florence D, Directeur général at Mama Shelter Bordeaux
Responded Jan 24, 2020
Hello Mai Thao N, Thank you so much to have taking time to write a nice review. All the team is waiting for your next stay. See you soon! Mama loves you!
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Stayed here on an unseasonably-warm autumn weekend so the roof-top bar was a great bonus. The guys who checked us late at night in were super friendly, which is always the initial test by which I measure a stay. The room - can't remember what category I had but it wasn't the smallest - seemed a weird design with the bed in the middle of the room which wasted space. So overall it was really good, but a couple of things. It's great to have dim lighting in the restaurant at night but seriously please turn them up a bit for breakfast. We were literally groping around in the dark, even though we sat by a window. And on our floor, the corridors all looked over a central courtyard, but all the blinds were pulled down all day which made everything really dark. How about someone rolls them up every now and again...we're not all vampires. It's not as if there any privacy issues because no bedrooms face the courtyard. But overall a good stay and would recommend to friends.…
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Florence D, Directeur général at Mama Shelter Bordeaux
Responded Jan 2, 2020
Hello LondonTraveller67, Thank you so much to have taking time to write a review. I can read that you travel a lot, so thank you for your constructive notes. The designer is Mr Philippe STARK himself ;) I hope to welcome you again in Bordeaux. Happy New Year! Mama loves you :)
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PRICE RANGE
$123 - $191 (Based on Average Rates for a Standard Room)
LOCATION
FranceNouvelle-AquitaineGirondeBordeaux
NUMBER OF ROOMS
97
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Claim Your Listing Frequently Asked Questions about Mama Shelter Bordeaux
Which popular attractions are close to Mama Shelter Bordeaux?
Nearby attractions include Clock Escape (0.2 miles), Casse-Tête Bordelais (0.09 miles), and Bar a Vin (0.3 miles).
What are some of the property amenities at Mama Shelter Bordeaux?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mama Shelter Bordeaux?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mama Shelter Bordeaux?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mama Shelter Bordeaux?
Conveniently located restaurants include Suzzi, Nofa, and Bo-tannique.
Is Mama Shelter Bordeaux located near the city center?
Yes, it is 0.2 miles away from the center of Bordeaux.
Are pets allowed at Mama Shelter Bordeaux?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mama Shelter Bordeaux offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mama Shelter Bordeaux?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Mama Shelter Bordeaux?
Many travelers enjoy visiting Port of the Moon (1.5 miles), Hotel de Ville (City Hall) (0.2 miles), and Palais de Justice (0.3 miles).
Is Mama Shelter Bordeaux accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.