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Mercure Bordeaux Cite Mondiale Centre Ville

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Mercure Bordeaux Cite Mondiale Centre Ville
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661 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Reviewed 6 days ago NEWvia mobile

We stayed here twice in both December and January. The staff were helpful and spoke English. Our room was standard double. Perfect. Spacious, quiet and clean. Breakfast is well worth the money. Great choice for all tastes. Good service. The views from the dining room are incredible. Make sure you have your camera to get the sunrise at breakfast. We...

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Helpful?
Thank Heather L
London, United Kingdom
Reviewed December 10, 2016 via mobile

Staff is amazing. Hotel is okay but nothing to write home about. The windows in the rooms don't open. The breakfast could use a bit more choice. But the place has a good location and stunning views of the Garonne and the two bridges. Bathroom is again quite nice with a detachable shower head. Trust me, this matters. If back...

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Helpful?
Thank Ardo89
CEDRIC E, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Dear Ardo We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

ireland
Reviewed October 26, 2016

After a little bit of circumnavigation with the SatNav we found our way into the car park for the hotel. A handy short few steps brought us across a nice courtyard area to the hotel. The receptionist was lovely (as they all were throughout our stay) and checked us in in seconds. I had booked an upgrade room as a...

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Thank seanaway
Dunfermline, United Kingdom
Reviewed October 18, 2016 via mobile

Took a while to find but vey clean modern establishment with ver efficient and helpful staff. Excellent and varied breakfast but parking is very close but you must pay. Very central and almost on the river. Great walks and access to the many and varied back street shops and bistros.

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Helpful?
Thank John M
CEDRIC E, General Manager at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Dear John, We very much appreciate your comments regarding your stay at our Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Elkins Park, Pennsylvania
Reviewed October 5, 2016 via mobile

We stayed here one night prior to our cruise on Uniworld River Royale. Hotel was excellent location for taking a river cruise. We walked to the cruise ship with our luggage on the walkway. There was a Farmers market on Sunday morning right by the ship. We walked to the busy center of town. We also took the convenient tram....

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Thank Elliot225
Hastings, United Kingdom
Reviewed October 1, 2016

Everything very new. Rooms are fine and beds comfortable. Staff very helpful and English no problem. Breakfast has a good choice and is on the top floor with wonderful views. Nothing to fault really but seems very corporate. Parking is onsite but part of a private complex and is 19 euros a night. A good 20 minute walk from the...

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Helpful?
Thank Kimpy1958
CEDRIC E, General Manager at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Dear Kimpy, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. “La place...

Manchester, United Kingdom
Reviewed September 20, 2016 via mobile

I have just been to Bordeaux for mine and my wife's wedding anniversary. We stayed from Saturday 17th till Tuesday 20th September. The room and hotel is clean but that's where it stops. The air-conditioning did not work. The tea making facilities in the room consisted of paper cups and a stick to stir your coffee. We where supplied with...

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Helpful?
Thank Geoff B
CEDRIC E, Manager at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Dear Geoff B, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is...

Tel Aviv District, Israel
Reviewed September 15, 2016

This hotel is very nice and comfortable. The room is clean and comfortable. It is not centrally located but is is 10 min. walk to the center, or there is a tram right outside the hotel. It is located in a business area. The staff is friendly, even though not speaking a good english. Breakfast is good. Considering it is...

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Helpful?
Thank 33el123
CEDRIC E, Manager at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Dear 33el123, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

London, United Kingdom
Reviewed September 14, 2016

The hotel is in a central location, c.10 min to all the restaurants and main streets. The hotel is fairly simply, however provides you everything you need - spacious room, clean and modern design and good service. The highlight was the breakfast located on the top floor - great selection of warm food in addition to a delicious continental offering....

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Helpful?
Thank Andrey V
CEDRIC E, General Manager at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Dear Audrey V, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Coolangatta, Australia
Reviewed September 13, 2016

I recently spent a night here between two river cruises. The hotel was selected as it was close to where the cruise docked for embarkation. It is a modern hotel with a reasonably impressive entry but beware of weekends. I arrived on a Saturday and the front desk clerk was most accommodating with my request to have a room near...

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Helpful?
Thank Andra H
CEDRIC E, General Manager at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Dear Andra, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the city center, on the banks of the Garonne river, right in the heart of a historic district of Bordeaux. Restaurant, terrace, room service, function room, 5 meeting rooms and a park. The hotel has a maritime themed decor. Annual closure from midday on 23 December 2006 until the morning of 2 January 2007. ... more   less 

Additional Information about Mercure Bordeaux Cite Mondiale Centre Ville

Address: 18 Parvis des Chartrons | 20 quais des Chartrons, 33080, Bordeaux, France
Location: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: $87 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bordeaux Cite Mondiale Centre Ville 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#12 Luxury Hotel in Bordeaux
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Bordeaux Cite Mondiale Centre Ville staff and other travelers.
2 questions
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Stirling, Scotland, United Kingdom
11 months ago

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Questions? Get answers from Mercure Bordeaux Cite Mondiale Centre Ville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room with air-conditioning (especially in August)”
 of 5 bubbles Titanium_13, Sep 5, 2016 | Read review
“We had a basic room with no real view. Perhaps pay a bit more for a superior room but other hotels may offer more for your money.”
 of 5 bubbles davidhR2625KJ, Aug 24, 2016 | Read review
“All rooms are from the second level and up, with elevator, and similar views of the old rooftops.”
 of 5 bubbles Trishannnc, Jul 27, 2016 | Read review
“Find another hotel.”
 of 5 bubbles Wola, Jul 25, 2016 | Read review
“Higher floor rooms preferred”
 of 5 bubbles MMO_Istanbul, May 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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