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BEST WESTERN Gare Saint Jean

#13 of 172 Hotels in Bordeaux
Certificate of Excellence
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BEST WESTERN Gare Saint Jean
BEST WESTERN Gare Saint Jean
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417 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Norfolk
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The reception was very friendly. The hotel is clean. The location is very good for the station (Gare de St Jean), but not in a salubrious part of town!. There is a tram stop nearby to whisk you away to the good parts! We found this a perfectly good place to stay as a base, and the staff were exceptionally... More 

Helpful?
Thank NorfolkCommonMan
Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very convenient for the rail traveller. I had room 501, which surprisingly leads directly off the small reception / bar / breakfast area. Window gives onto very small courtyard. All the facilities are there, but it just did not do anything for me. No instructions on what to do with the Nespresso coffee maker. I would have preferred a kettle... More 

Helpful?
Thank Gerald B
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel with decent albeit small rooms. Great breakfast selection. Conveniently located 15 mins walk from centre of old Bordeaux or 100m from tram stop with 5 minute journey to same area. Good value for the money. Handy off-road parking too.

Helpful?
Thank Simon1882
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear Simon, All of the members of the Best Western Royal Saint Jean thank you for staying in the hotel. We all appreciate your positive comment and hope to see you again in our establishment. We wish you an excellent day Sincerely, Sophie Moricet, Hotel Manager More 

Greater Perth, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Small hotel near train station. Stayed 4 nights at reasonable rates. Close to all forms of transport. Bus, train and tram. Very pleasant staff and 24 hour reception. Rooms are small and comfortable. Despite being a part of a chain of hotels we felt it was a smart little boutique hotel.

Helpful?
Thank packing1
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear guest, The staff of the hotel is glad to read your nice comment about the different features of our establishment and thank you for your stay. You are welcome to get back and stay in the hotel Have a nice day Cordially, Sophie Moricet, Hotel Manager More 

Lofoten Islands, Norway
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable rooms - small but perfect and good sleep.Stayed one night with family - three rooms. Staff were excellent (Thank you Adele), and gave good recommendation for dining and sights to see. Loved the old building. Perfect for us coming with TGV (Train station). Close to tram to the city and car-rental-office. Plenty of bars nearby and pod coffee... More 

Helpful?
Thank Mr H
royalstjean33, Propriétaire at BEST WESTERN Gare Saint Jean, responded to this review

Dear guest, We are very happy to have welcomed you in our establishment. It is with a huge pleasure that I will inform Adel about the nice comment. Have a pleasant day Sincerely, Sophie Moricet, Hotel Manager More 

New York City, New York
1 review
2 of 5 stars Reviewed 2 weeks ago

Cons: The room was tiny, the trains outside are very noisy, the neighborhood is abysmal, and the receptionist was extremely rude. There are only 7 parking spots and none were available so I had to pay 44 euros to park overnight in a public parking and they refused to reimburse me. Also, room was quite expensive. Pros: The next day... More 

Helpful?
Thank PauletteSophie
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear client, We are sincerely sorry about the bad stay you endured in our hotel. Indeed, we do have a couple of small rooms and a poor isolation but those issues are being fixed with the current renovation. We have only seven spots available in our private parking and all of them were busy when you arrived. You had the... More 

Newton Abbot
Level Contributor
112 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am an unadulterated 5* girl but had great problems booking and ended up here (blame Euro football). Great reception area but as soon as I stepped out of lift on 2nd floor the lemon painted walls with red gloss paint showed that a renovation was overdue. But, getting real, it was very clean and the bed was comfortable. Basic... More 

Helpful?
Thank WendyHP
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear Wendy, All of the members of the hotel thank you for staying in our establishement. We appreciate your positive comments and are aware about the out of date style in some parts of the hotel, but know that it is being renovated. We hope to have the chance to welcome you again. Sincerely, Sophie Moricet More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

Dissapointing. I am your customer and yet being rejected for having the breakfast in your hotel. Please post if you only accept residents for breakfast as i felt offended as a foreigner being rejected and/or being discrimated out. I do not understand if the breakfast is not open for public and it is new abd it is my first time... More 

Helpful?
Thank A TripAdvisor Member
Amsterdam, The Netherlands
Level Contributor
304 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is perfectly located for the train station but about 2.2 km away from the main attractions, which doesn't seem far except that the area between Pont de Pierre and the hotel is a bit shady. The tram stops 2 min away from the hotel and takes you to Place de la Bourse for 1 EUR. We did the... More 

Helpful?
1 Thank pingaroo
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

The staff of Best Western Royal Saint Jean thanks you for your stay in our establishment. Our hotel is located just right next to the train station so the district is a little bit shady as you noticed but keep in mind that it is in improvement. The city of Bordeaux has improved its image. We are glad that you... More 

Essex UK
Level Contributor
311 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed June 18, 2016

We were there for just one night, but room 205 is a very strange shape. I don't think there is a geometrical term for a space than kinks and curves like this. The main issue being a curved wall that must be the fire escape. Yes, we could have asked for a change, but the charming receptionist had allowed us... More 

Helpful?
Thank malaita
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear Malaita, We thanks you for feedback. It is with pleasure that we read you appreciate the staff, our breakfast and our stay with us. Concerning the room 205, you are right, the geomatrical space is due of the emergency stairwell. Don't hesitate to contact us if you have any request, we are here for you. We hope to welcome... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Mansion of the 18th century offers guests a new reception, a lounge bar, a breakfast room and a library. The hotel highlights the heritage of the Bordeaux region through the creation of a cellar area that is conducive to the discovery of local wine estates, all in a cozy atmosphere, cozy with a modern twist. Located 10 mm or 30 mm tram walk along the banks of the Garonne, the tourist heart of Bordeaux. A courtesy tray with Nespresso coffee machine in the room, free wifi, a buffet breakfast of homemade products, business corner accessible 24h / 24h and a library for relaxation and reading. ... more   less 

Additional Information about BEST WESTERN Gare Saint Jean

Address: 15 Rue Charles Domercq, 33800, Bordeaux, France
Location: France > Aquitaine > Gironde > Bordeaux
Price Range: $87 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gare Saint Jean 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Royal Saint Jean Hotel Bordeaux
Best Western Bordeaux
Best Western Hotel Bordeaux
Hotel Style:
#8 Business Hotel in Bordeaux
#17 Romantic Hotel in Bordeaux
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