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Pullman Bordeaux Lac

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#26 of 173 Hotels in Bordeaux
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Pullman Bordeaux Lac
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781 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Reviewed 2 days ago NEWvia mobile

I stayed here for a week on business very helpful staff. Room and bathroom nice and clean. Big selection for breakfast. Only bad thing was the bar prices. The tram outside is handy to get into Boardeax only 1.5 euros

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Helpful?
Thank Barry D
Fabien B, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Barry D, Thank you for taking the time to share your experience at Pullman Bordeaux Lac. It will be a pleasure to welcome you back. Best regards,

Rochester, Michigan
Reviewed 4 days ago NEW

I was Bordeaux for a month for work. The Pullman was centrally located between where I was working and downtown. The staff as friendly and very helpful with ideas on where to eat or what to see. Having a tram stop close is a big plus getting to and from downtown Bordeaux without worrying about a car. My room was...

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Helpful?
Thank Scott C
Fabien B, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Mr Scoot, Thank you for sharing your experience at Pullman Bordeaux Lac on TripAdvisor. I am glad to read that you enjoyed the location of the Hotel and the confort of the room. We will certainly share your nice comments with our team. It will serve as an encouragement to all of them who work everyday to satisfy our...

Hilden, Germany
Reviewed November 7, 2016 via mobile

Stayed there 03.11 - 04.11.2016 As always a nice welcome. I was already at 12:00 there, but it was no problem to get the room. So I could refresh myself after the flight before meeting the client. Rooms as always good quality The breakfast is overpriced as i think.

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Helpful?
Thank Oschausbonn
Fabien B, réception at Pullman Bordeaux Lac, responded to this review

Dear Oschausbonn, We very much appreciate your comments regarding your stay at the Pullman Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed November 5, 2016 via mobile

Nice hotel, great breakfast. A few restaurant closed by. 4 Accor hotels next to one another. Parking is free, and the tram stop is right in front of the hotel. Tale tram C and will stop right at Bordeaux center.

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Helpful?
Thank Jimmy C
Fabien B, Receptionist at Pullman Bordeaux Lac, responded to this review

Dear Jimmy C, We very much appreciate your comments regarding your stay at the Pullman Bordeaux Lac. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...

Nicosia, Cyprus
Reviewed October 28, 2016

This hotel covers adequately most of a traveler’s needs. The only weak point was that the room I stayed and also some of other guests was that a mild renovation is needed. The carpet seemed to be a little be damaged and the cupboards rather old. On the other side the breakfast was exceptional, the personnel completely professional and assistive...

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Helpful?
Thank AKakkouras1
Fabien B, Réception at Pullman Bordeaux Lac, responded to this review

Dear Mr AKakkouras, Thank you for sharing your comments with us following your recent stay at Pullman Bordeaux Lac. I am delighted to read that you did enjoy your stay with us and especially our Breakfast. Ragarding our Rooms, they are actually under renovation so be asssured your comments are highly important to us and we will be pleased to...

Linz, Austria
Reviewed October 18, 2016

It is allways a pleasure to stay here. Hotel works fine. This time though I had a room that was worn down and needs renovation.. The staff is very friendly and helpful.. Location is good and convenient for Business in eastern Bordeaux

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Aksel A
Fabien B, réception at Pullman Bordeaux Lac, responded to this review

Dear Mr Aksel A, Thank you for sharing your comment with us regarding your recent stay at Pullman Bordeaux Lac. It is always a pleasure to read that our guests enjoy their stay with us, Ragarding our Rooms, they are actually under renovation so be asssured your comments are highly important to us and we will be pleased to welcome...

Cornwall, United Kingdom
Reviewed October 4, 2016

We stayed one night in this hotel as we had an early flight the next day. Check-in was smooth and efficient, however, the receptionist wrote our room number down on the keycard holder and it was very difficult to read what number our room was. We ended up trying about 4 rooms before we got the right one. The room...

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Helpful?
1Thank Jane5600
Fabien B, Receptionist at Pullman Bordeaux Lac, responded to this review

Dear Jane5600, Thank you for taking the time to tell us about your experience at the Pullman Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Maasmechelen, Limburg, Belgium
Reviewed September 29, 2016

Nice hotel at a good location if you need to go to the exhibition area. Close to some restaurants, outside the city but metro in front of the hotel so... Checkin/out takes a while... And again discussion about the reward program. Nice that hotels give you a reward card but always have a good excuse not to give the points....

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Helpful?
1Thank John P
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir , Thank you for your feedback further to your stay, I am pleased to read that you had an enjoyable stay with us , Indeed , the reward program is not eligible when the stay has been booked through a travel agent and online agency. For your information , booking directly at the hotel would have given you...

Edinburgh, United Kingdom
Reviewed September 25, 2016

I am not sure why visitors to this region would choose this hotel unless attending a convention or congress. Some of the bedrooms are very tired, and even with soiled carpeting.. Food of variable quality ranging from very good for one meal to a really poor meal of extremely tough rabbit. Service in the restaurant even for prebooked parties can...

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Helpful?
1Thank RichardHalliwell521
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir , Thank you for taking the time to telle us about your experience, I am trully sorry to read that it did not meet your expectations, Please be assured, that your comment will be forward to the relevant departments to always improve the quality of our services , Best regards, Matthieu

Houston, Texas
Reviewed September 21, 2016

The Pullman was a great hotel in Bordeaux. The staff was extremely courteous and helpful, the rooms were clean and the breakfast buffet was the same as a typical European hotel with a few hot options. Only downside to this hotel is that it is about a 15 minute tram ride into the heart of Bordeaux and that the restaurant...

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Helpful?
Thank cmallen_tx
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Guests , We thank you very much for your kind feedback, We really appreciate your comment and that you enjoyed your stay with us , We look forward to welcoming you again soon , Regards, Matthieu

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Travellers get a good night's sleep at the Pullman Bordeaux Lac, but that's not all they get at this hotel. Lake views, proximity (of course) to world-renowned vineyards, a casino within easy reach... Our hotel has a direct access by the tramway from/to the city center in 15 minutes. Here on business? The Pullman Bordeaux Lac also features more than 2,000 square metres of flexible meeting space. Our hotel offers conviviality, comfort and connectivity ! ... more   less 

Additional Information about Pullman Bordeaux Lac

Address: avenue Jean Gabriel Domergue | Bordeaux le Lac, 33300, Bordeaux, France (Formerly Sofitel)
Location: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: $110 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Bordeaux Lac 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Pullman Bordeaux Aquitania Hotel Bordeaux
Accor Bordeaux Aquitania
Sofitel Bordeaux
Hotel Style:
#2 Business Hotel in Bordeaux
#2 Green Hotel in Bordeaux
#8 Romantic Hotel in Bordeaux
#12 Luxury Hotel in Bordeaux
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Bordeaux Lac staff and other travelers.
5 questions
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Questions? Get answers from Pullman Bordeaux Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms have a view a Bordeaux Lox”
 of 5 bubbles scottcM4299IA, 4 days ago | Read review
“Be careful in the bar.”
 of 5 bubbles GeoDevon, Sep 17, 2016 | Read review
“Our room (234) actually overlooked the main road, tram-stop and lake and didn't generate too much noise both day or night.”
  • A very modern and clean looking design
 of 5 bubbles RickNess, Aug 31, 2016 | Read review
“Nice room overlooking lake.”
 of 5 bubbles catherine38, Aug 9, 2016 | Read review
“A lake view room is a must. Air con is quiet but a little underpowered.”
 of 5 bubbles TheBatchelors, Jul 24, 2016 | Read review
5 of 5
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