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Pullman Bordeaux Lac

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#19 of 172 Hotels in Bordeaux
Certificate of Excellence
GreenLeadersSilver level
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Pullman Bordeaux Lac
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730 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Maasmechelen, Limburg, Belgium
Level Contributor
139 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice hotel at a good location if you need to go to the exhibition area. Close to some restaurants, outside the city but metro in front of the hotel so... Checkin/out takes a while... And again discussion about the reward program. Nice that hotels give you a reward card but always have a good excuse not to give the points.... More 

Helpful?
Thank John P
Edinburgh, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I am not sure why visitors to this region would choose this hotel unless attending a convention or congress. Some of the bedrooms are very tired, and even with soiled carpeting.. Food of variable quality ranging from very good for one meal to a really poor meal of extremely tough rabbit. Service in the restaurant even for prebooked parties can... More 

Helpful?
Thank RichardHalliwell521
Houston, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Pullman was a great hotel in Bordeaux. The staff was extremely courteous and helpful, the rooms were clean and the breakfast buffet was the same as a typical European hotel with a few hot options. Only downside to this hotel is that it is about a 15 minute tram ride into the heart of Bordeaux and that the restaurant... More 

Helpful?
Thank cmallen_tx
Barcelona, Spain
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited this hotel during summer to visit Bordeaux a couple of days. We arrived by car and used the parking at the hotel (around 8.5 EUR daily). After checking on some reviews, I expected personnel at reception to be hostile. We may have been lucky, as they were always kind and attended us efficiently. Same goes with personnel at the... More 

Helpful?
Thank Gorg0
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Madam , dear Sir, Thank you for sharing you experience further to your stay, I am delighted to read how you enjoyed your stay with us and appreciated the facilities and the convenience of our location. Receiving a positive feedback from our guests is a great source of motivation for the staff who strive to provide best quality of... More 

Devon
Level Contributor
104 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here on our way South from Roscoff. Nice spacious room. Car parking at cost of 8 euros. Only down side. Decided to have a drink in the hotel bar. Two glasses of champagne cost us 30 euros. 12 euros more than we paid anywhere else on our trip. As a result we decided not to eat in the hotel... More 

Helpful?
Thank GeoDevon
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Madam , dear Sir , Thank you very much for taking the time to share your experience at the Pullman Bordeaux Lac, I am really glad to know that you appreciated the facilities and the hotel itself, Nevertheless , I took good note of your remark regarding the prices at the bar and I am sorry that costs we... More 

Melbourne, Australia
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

On long term holiday travelling europe. Two couples stayed two nights. Very good and polite staff. Great location for trams right outside. Very average breakfast for a four star hotel. If you want a good nights sleep grab your pillow and sleep in reception. The ac in the rooms just didn't work and couldn't be rectified despite our requests and... More 

Helpful?
Thank jamo04
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir, I thank you very much for your feedback further to your stay, I am truly sorry to learn that you stay was not as enjoyable as expected, Knowing that the AC could not be fixed in this room , an alternative should have been offered to you , this is unacceptable you are right. I have already taken... More 

Istanbul, Turkey
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

İt is very nice clean hotel, just by the lake. İt has very good view.Rooms Are big modern and clean The breakfast can be better. İts not central but 15 mins by car. We used uber during Our stay. You can Have A lovely walk in The morning by The lake. I highly recommend it

Helpful?
Thank Burcu E
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Burcu, Thank you very much for your lovely comment, I am glad that you enjoyed your stay with us and appreciated the area. We hope to have the pleasure to welcome you again soon , Once again thank you for your recommendation Regards, Matthieu More 

lincs uk
Level Contributor
186 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Decided to spend the night in Bordeaux for our wedding anniversary last weekend. Arrived in 38 deg temps with no reservation made so hastily checked on Booking.com for somewhere nearby as we reached Bordeaux. The Lake area is less congested and we wanted to take the tram into the city. The Pullman showed a reduction and clearly indicated it was... More 

Helpful?
Thank deebeeLincsUk
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir , dear Madam, Thank you very much for taking the time to tell us about your experience further to your stay , It is always a pleasure to receive positive feedback and I will be pleased to share your comments with our team. Indeed , it serves as an encouragement to all of our staff as we strive... More 

Perth and Kinross, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful long weekend stay at Pullman Bordeaux Lac and left feeling utterly relaxed! The hotel is very modern in appearance and location was great. Exactly what we wanted in that it was easy to access the tram to Bordeaux city centre (right across road) but far out and quiet enough to relax by the pool also. The... More 

Helpful?
Thank RickNess
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear RickNess , It is such a pleasure to read that you had enjoyable your stay with us, The entire team and I are really glad that you appreciated all the facilities although the A/C seemed not effective enough. We look forward to welcoming you again on a futur stay and bring you even more satisfaction, Kind regards, Matthieu More 

Munich
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 24, 2016 via mobile

It's a nice, modern style hotel. The parking is spacious and directly behind the house. The staff is friendly and acts professional. The breakfast is fresh, fast and offers multiple options. But sadly the room is a little bit worn down. The pool area would be nice, but the staff not cares about it at all. Toilets not cleaned for... More 

Helpful?
Thank Peter S
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Mr Peter , We thank you for your comment further to your stay , We are glad that you enjoyed the facilities , nevertheless , the issue you pointed out should never happen what so ever. Please be assured that we have taken the appropriate measures to prevent any futur occurences. We hope to have the pleasure to welcome... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Travellers get a good night's sleep at the Pullman Bordeaux Lac, but that's not all they get at this hotel. Lake views, proximity (of course) to world-renowned vineyards, a casino within easy reach... Our hotel has a direct access by the tramway from/to the city center in 15 minutes. Here on business? The Pullman Bordeaux Lac also features more than 2,000 square metres of flexible meeting space. Our hotel offers conviviality, comfort and connectivity ! ... more   less 

Additional Information about Pullman Bordeaux Lac

Address: avenue Jean Gabriel Domergue | Bordeaux le Lac, 33300, Bordeaux, France (Formerly Sofitel)
Location: France > Aquitaine > Gironde > Bordeaux
Price Range: $115 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Bordeaux Lac 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Pullman Bordeaux Aquitania Hotel Bordeaux
Accor Bordeaux Aquitania
Sofitel Bordeaux
Hotel Style:
#2 Business Hotel in Bordeaux
#2 Green Hotel in Bordeaux
#8 Luxury Hotel in Bordeaux
#8 Romantic Hotel in Bordeaux
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