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Mercure Bordeaux Centre

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Mercure Bordeaux Centre
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794 Reviews from our TripAdvisor Community

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Showing 206: English reviews
St. Albans, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We got a triple room. Very comfortable beds, all three, so often for a family room, one of the beds is little more than a camp bed, but here it was a proper bed. Good size room, fridge, hairdryer, nice bathroom. Extra pillows in the cupboard. Air conditioning effective, good temperature and most importantly, not too noisy. We arrived at... More 

Helpful?
Thank Ian M
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Ian, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

London, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Ignore those negative reviews! Airport bus stops right outside, friendly staff and comfortable room with air conditioning and free wi-fi. Facing Mariadeck shopping centre so handy for buying breakfast, water etc. Short walk to busier parts of city. What's not to like?!

Helpful?
Thank RowntreeLondon
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear RownstreeLondon, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked hotel on internet, not sure what to expect, on arrival found the staff very friendly and only very eager to help, explained all the local attractions, how to get around the public transport, places to eat within walking distance. Amenities within the hotel complex and what was included in our booking. The breakfast menu would suit all tastes and... More 

Helpful?
Thank Daryl B
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Daryl B, We really appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the opportunity to welcome you soon, Best regards, More 

Wales Uk
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Within reasonable walking distance of the city centre, useful, if small, underground car park. The rooms are well equipped and reasonably quiet. Staff helpful. The bar has been described as quirky and I can't disagree with that, it's more like a waiting room, but there are plenty of alternatives not far from the hotel. If you drive in and don't... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank RobertEaston
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

BAYAMON
Level Contributor
11 reviews
8 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Good room but our had a bad odor like damped rug. Bathroom is good but the bathtub is very narrow and is higher than the floor so careful when going out the shower. The hotel is close to the center of Bordeaux and is very quiet and relax.

Helpful?
Thank JONATHAN M
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Jonathan, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

North of Boston
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in one of the "upgraded" rooms - as far as I can tell, this meant that instead of a blank wall behind my bead there was a large leaf graphic; there was a minibar that was grudgingly serviced daily (I was told that it was unusual for it to be refilled daily by the front desk. My question... More 

Helpful?
Thank Brookline~baby
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dears, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Philadelphia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Our room was not ready on arrival at 5:30 pm. When we did get in, it was not the room we ordered necessitating another wait. My husband discovered in the shower that he had no soap. The room was HOT. The plug in the bathroom didn't work. The staff seemed not to care. But we didn't experience as big an... More 

Helpful?
Thank Martha A
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Martha, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

When you go to your remove at this Mercure, there's an envelope on your bed with a printed message assuring "Satisfaction Guaranteed". Right! We arrived at 4:30 pm, a couple hours after check in time and had to wait 20 minutes for them to clean our room, which turned out to have a queen sized bed, rather than the twins... More 

Helpful?
Thank Baskinman
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Bakisman Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that the service we provided you did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Travelers are raving about these Bordeaux hotels

San Antonio, Texas
Level Contributor
10 reviews
3 of 5 stars Reviewed July 18, 2016 via mobile

It was 94 degrees when we arrived in Bordeaux so it was a relief to feel coolness from the air conditioner at check-in. However, the air conditioner stops working/turned off after midnight. After the second night, we asked the front desk to make adjustments. We were told "nothing could be done". The room is clean but small, the Staff friendly,... More 

Helpful?
Thank lindacoby
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Lindacoby, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Kfe Lounge
Kfe Lounge
Cuisines: French, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Located in the city center, the Mercure Bordeaux Centre hotel is only 10 minutes away from the Meriadeck business district and the city's historic center. After being elected European Best Destination 2015, 2016 saw the opening of the Cité du Vin on June 1, and the city also boasts other famous attractions. The hotel has 10 modular meeting rooms and the K'fé Lounge restaurant, which offers a modern, seasonal menu. Paying public car park and access for guests with reduced mobility. ... more   less 

Additional Information about Mercure Bordeaux Centre

Address: 5 rue Robert Lateulade, 33000, Bordeaux, France
Location: France > Aquitaine > Gironde > Bordeaux
Price Range: $104 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bordeaux Centre 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Mercure Bordeaux Centre Hotel Bordeaux
Accor Bordeaux Centre Meriadeck
Hotel Style:
#17 Luxury Hotel in Bordeaux
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