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Mercure Bordeaux Centre

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Mercure Bordeaux Centre
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808 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

A bad hotel experience. We arrived late. Check in smooth. All good so far. Bedroom ok.. That's where oks end. Smoke-filled room in a non smoking floor. Yuk times infinity. ALL night through. 2am I had to phone manager about the noisy locals outside... Which was sorted out in the next 10 minutes.. However the smoke continued... As well,the bath... More 

Helpful?
Thank quilla63
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear quila 63, All the team and I would like to thank you for taking time to write a review after your stay at Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We whould like to apologize for the inconvenience the smoke cause you, and apologize... More 

vienna
Level Contributor
145 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

going to the Football European Championship in Bordeaux I booked this hotel just next to the train station,which was a very conveniant location. you can trust that a Mercure Hotel covers all daily needs of a business traveler.

Helpful?
Thank oew
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Oew, I would like to thank you very much for your kind review regarding your stay at the Mercure Bordeaux Centre. Be sure I will share this review with the entire team that work every day in order to offer you the better quality of service. We hope to have the opportunity to welcome you once again in one... More 

Cologne, Germany
Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

had been here for a business trip. I got one of the rooms with a selection of free sodas and a nespresso machine. clean spacious room, clean bath. very good breakfast with good croissants, different cheeses, Jamon, fruit, cereals and so on. parking is available in a public parking garage. usually I don't take hotels for private trips, but for... More 

Helpful?
Thank Jens L
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Jens L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

St. Albans, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed August 23, 2016

We got a triple room. Very comfortable beds, all three, so often for a family room, one of the beds is little more than a camp bed, but here it was a proper bed. Good size room, fridge, hairdryer, nice bathroom. Extra pillows in the cupboard. Air conditioning effective, good temperature and most importantly, not too noisy. We arrived at... More 

Helpful?
Thank Ian M
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Ian, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

London, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

Ignore those negative reviews! Airport bus stops right outside, friendly staff and comfortable room with air conditioning and free wi-fi. Facing Mariadeck shopping centre so handy for buying breakfast, water etc. Short walk to busier parts of city. What's not to like?!

Helpful?
1 Thank RowntreeLondon
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear RownstreeLondon, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 11, 2016

Booked hotel on internet, not sure what to expect, on arrival found the staff very friendly and only very eager to help, explained all the local attractions, how to get around the public transport, places to eat within walking distance. Amenities within the hotel complex and what was included in our booking. The breakfast menu would suit all tastes and... More 

Helpful?
Thank Daryl B
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear Daryl B, We really appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the opportunity to welcome you soon, Best regards, More 

Wales Uk
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 1, 2016

Within reasonable walking distance of the city centre, useful, if small, underground car park. The rooms are well equipped and reasonably quiet. Staff helpful. The bar has been described as quirky and I can't disagree with that, it's more like a waiting room, but there are plenty of alternatives not far from the hotel. If you drive in and don't... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank RobertEaston
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

BAYAMON
Level Contributor
12 reviews
8 hotel reviews
3 of 5 stars Reviewed July 30, 2016 via mobile

Good room but our had a bad odor like damped rug. Bathroom is good but the bathtub is very narrow and is higher than the floor so careful when going out the shower. The hotel is close to the center of Bordeaux and is very quiet and relax.

Helpful?
Thank JONATHAN M
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Jonathan, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

North of Boston
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 26, 2016

I stayed in one of the "upgraded" rooms - as far as I can tell, this meant that instead of a blank wall behind my bead there was a large leaf graphic; there was a minibar that was grudgingly serviced daily (I was told that it was unusual for it to be refilled daily by the front desk. My question... More 

Helpful?
Thank Brookline~baby
Angélique C, Responsable réception at Mercure Bordeaux Centre, responded to this review

Dears, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Kfe Lounge
Kfe Lounge
Cuisines: French, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the city center, the Mercure Bordeaux Centre hotel is only 10 minutes away from the Meriadeck business district and the city's historic center. After being elected European Best Destination 2015, 2016 saw the opening of the Cité du Vin on June 1, and the city also boasts other famous attractions. The hotel has 10 modular meeting rooms and the K'fé Lounge restaurant, which offers a modern, seasonal menu. Paying public car park and access for guests with reduced mobility. ... more   less 

Additional Information about Mercure Bordeaux Centre

Address: 5 rue Robert Lateulade, 33000, Bordeaux, France
Location: France > Aquitaine > Gironde > Bordeaux
Price Range: $95 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bordeaux Centre 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Mercure Bordeaux Centre Hotel Bordeaux
Accor Bordeaux Centre Meriadeck
Hotel Style:
#17 Luxury Hotel in Bordeaux
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