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Appart'hotel Odalys Green Marsh

Traveler (68)
Room & Suite (36)
Dining (7)

About

#6 of 57 Specialty lodging in Strasbourg
Location
Cleanliness
Service
Value
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Indoor pool
Pool / beach towels
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Spa
Baggage storage
Parking garage
Parking
Free internet
Wifi
Public wifi
Internet
Heated pool
Breakfast buffet
Vending machine
Steam room
Non-smoking hotel
24-hour front desk
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Room features
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Bath / shower
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Russian, Spanish and 2 more
250Reviews
6Q+A
10Room tips
Traveler rating
  • 63
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  • 45
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  • 16
Time of year
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Popular mentions
We had an OK stay at the Green Marsh. The staff were friendly. The room was pretty cramped and the parking was not easy to get to (and also not a lot of space). Good location, close to the centre of town and near supermarkets.
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Response from Hotel-cmanager, L'équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45 at Appart'hotel Odalys Green Marsh
Responded yesterday
Dear Andrew, Thank you for taking the time to share your valuable review. We are delighted to read that you received courteous and professional service during your stay. Please be advised that we do offer apartments of varying categories and sizes and our dedicated team members are always happy to assist in choosing the accommodation that best suits your needs. We are however sorry if you had any difficulty when maneuvering in the parking of our establishment. Rest assured that we have noted your feedback. Nevertheless, it is pleasing to know that you found our central location to be so convenient. All of the team look forward to seeing you again. With renewed thanks, L'équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45
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Light burnt out in room and unable to find a replacement bulb! Absolutely no idea of when we can get light bulb replaced. Room didn’t have a second towel. Only one door key available. Don’t waste your money. Stay somewhere else!
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Response from Hotel-cmanager, L'équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45 at Appart'hotel Odalys Green Marsh
Responded yesterday
Dear Swisstipchicago, Thank you for your feedback. We found your remarks to be very concerning and regret any inconveniences encountered. The comfort and overall well-being of our guests is our number one priority. Rest assured we will take the necessary steps to ensure that this type of situation will no longer occur in the future. We hope to see you again for a more enjoyable stay. Best wishes, L'équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45
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My family and I stayed for one night at this hotel. The clerk, Alexis, was very kind and helpful when the toilet didn’t work, and the apartment was fully equipped with a kitchen area. There was not much to complain about except for the bad wifi and dodgy parking garage. The air condition was amazing!
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Response from Hotel-cmanager, L'équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45 at Appart'hotel Odalys Green Marsh
Responded 2 weeks ago
Dear Lovisaisolde, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We have passed your special appreciations to Alexis. We are pleased to know that all the amenities were to your need. Thank you for appreciating our air conditioning facility. We are sorry for any inconvenience caused. Regarding the wifi and parking, we have taken note of your remark. We hope to welcome you back. Best wishes, L'équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45
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Clean, large rooms with a small fridge and galley kitchen so you can prepare your own food made this a good choice in Strasbourg. Very nice staff, good strong internet and hot water in the shower so no complaints there. Yes the area is a bit rough compared to “on the island” but you pay a lot less. Recommended!
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Paid for and stayed in a "superior apartment" but not quite sure what made it superior? It was a room with a bed, bathroom, TV and a cupboard that housed a small fridge, microwave and two ring stove top. The room was only serviced once during our three night stay and we were questioned as to why we wanted clean towels on day three!! One of the key points that made us go for this hotel was the pool and steam room, however on arrival we were made aware that we could only use these facilities for one hour periods via reservation at the front desk. On top of this we were only allowed to reserve twice during our three night stay. Location was ok and only 15 minutes walk to the cathedral square and 10 minutes from the main railway station but the street that the hotel is located on is a little dubious especially after dark with many homeless/street living people around.
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Response from Hotel-cmanager, L’équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45 at Appart'hotel Odalys Green Marsh
Responded Dec 14, 2018
Dear David, Thank you for sharing your opinion with us. We are very sorry to hear that you did not enjoy your stay. We are glad our location was convenient for you. Please note our establishment is an aparthotel and not a hotel, the benefits are different. Here are our different formulas: Hotel package: short stay 1 to 4 nights - Bed linen (beds made on arrival) - Linen towels and welcome products - Daily cleaning Residential formula Comfort: medium stay 5 to 28 nights - The bed linen (beds made on arrival) - The bathroom linen - The welcome products on arrival - A cleaning service and 1 replacement of bed linen and towels weekly (stay 8 nights and + - A possible arrival on all days of the week. All the information is indicated when booking. Each guest has access to the wellness area for free, but we ask for a reservation to limit the number of people at the same time and that everyone can enjoy it. We do try very hard to keep our prices competitive and apologise that you were not quite satisfied. Best wishes, L’équipe Odalys de l’Appart’hôtel Green Marsh greenmarsh@odalys.fr +33 (0)3 90 20 45 45
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PRICE RANGE
$83 - $191 (Based on Average Rates for a Standard Room)
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
56
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