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Best Western Plus Hotel Villa d'Est

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Traveler (253)
Room & Suite (299)
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About

#18 of 230 hotels in Strasbourg
Location
3.9
Cleanliness
4.7
Service
4.5
Value
4.2
An oasis of peace at the heart of Strasbourg, the Best Western Plus Hotel Villa d' Est is the ideal spot for your stays. A short walk from the historical places, train station, convention center and European institutions.From our elegant breakfast room to our bar “Le Rohan”, from our inviting terrace at the heart of the hotel to our fitness room : we place emphasis on our high-end style of reception blended with French life style and manners.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Massage
Parking garage
Wifi
Sauna
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Residential Neighborhood
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Rate:Special rate available
694Reviews12Q+A10Room tips
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clawtooth wrote a review Nov 2023
Brussels, Belgium1 contribution
well appointed rooms, clean and comfortable. Homey, personal atmosphere. The staff will do its best to accomodate you. Always a pleasure to go back. Nicely situated - public transport nearby. Only a fifteen-twenty minute walk to the town centre and ralway station. Various good restaurants closeby, gourmet and regular. a good place to be
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valérie LAPP, Directeur général at Best Western Plus Hotel Villa d'Est
Responded 4 days ago
Dear Guests, We are very pleased to read that you had a good experience at the Best Western Plus Villa d'Est hotel! It seems that you found the location very convenient for your trip and that you appreciated our services and your recommendation is our greatest compliment! We look forward to welcoming you back for another stay and wish you a wonderful festive season. Yours sincerely, V. LAPP - Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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P Ro Si wrote a review Nov 2023
Zurich, Switzerland2 contributions
Hotel's Favorite
I am very impressed by the quality of service, location, and price. The recipient is so professional, kind, and friendly. The most important point is that staff can speak english . Cozy and so clean. 20-minute walk from main train station Highly recommended.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valérie LAPP, Directeur général at Best Western Plus Hotel Villa d'Est
Responded 4 days ago
Thank you very much for your comment on your recent visit to the Best Western Plus Hotel Villa d'Est! Dear Madam, We are very pleased to read that you enjoyed our hotel ,its facilities and our welcome, and we have already shared your compliments to the team. We hope to have the opportunity to welcome you again on your next visit to our beautiful city and wish you a Merry Christmas and a Happy New Year. King regards, V. LAPP - Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AlyDar wrote a review Nov 2023
10 contributions2 helpful votes
First off - there is no place designated to park a car to unload luggage. There is however a sign saying don't park here. Parking garage - several blocks away - is very scary. Underground - no lighting. Then you have to walk past homeless people sleeping on the sidewalks to get to the hotel. Ick. The elevator is the tiniest I've ever seen. You cannot put two people in it at the same time. The room was large and clean though, and it was quiet. Freeway access was easy. There are a few good places to eat within walking distance.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valérie LAPP, Directeur général at Best Western Plus Hotel Villa d'Est
Responded 4 days ago
Dear Sir , Thank you for taking the time to share your comments following your stay at our hotel. On reading your sentences, I must nevertheless react, given that you describe the area surrounding the hotel as dirty and unfriendly, which is far from being the case. Furthermore, we cannot accept the description of homeless people as "disgusting" as you mention, which is really shocking in the current world situation where many people are in need. As far as the hotel is concerned, there are 4 parking spaces in front of the hotel for unloading luggage, which are systematically offered to guests on arrival. Finally, our hotel has 2 lifts, one of which is smaller but fully compliant with standards and available to guests. Wishing you a happy festive season and remaining at your disposal, Yours sincerely V. LAPP - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Theresa55051 wrote a review Jun 2023
Brussels, Belgium184 contributions125 helpful votes
Lovely place to stay- away from the touristy are of the Petite France, yet only a fifteen minute walk there. Quite a few nice restaurants in the area with mainly locals who go there - not your usual tourist traps.The hotel is small, with a slightly oldfshioned air about it - none of your hyper-modern dark corridors and minimalist design. Friendly, smiling service. It feels a bit like coming home. There’s also a smlall spa and if you let them know in time they’ll switch the sauna on for you. Twenty minutes is all it takes. Breakfast is varied, with your usual bacon and scrambled eggs, then hard boiled eggs, small selection of cheeses and cold cuts, fruit, seeds, muesli, juices, breads and pancakes.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Rachele wrote a review Apr 2023
Tehran, Iran9 contributions3 helpful votes
This is the best place to stay in Strasburg. Very clean and has beautiful clasic decoration. Stuff are so polite and hospitable and at chek out time, they have a surprise gift for me that encorage me to come back to this peacful place. It's located at the heart of city and you can walk and enjoy.
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Date of stay: April 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valérie LAPP, Directeur général at Best Western Plus Hotel Villa d'Est
Responded Apr 20, 2023
Dear Madam, What a beautiful definition of our place! I thank you very warmly for having taken the time to share your experience through this magnificent description of your stay! Your compliments have been passed on to our team and we are all delighted to read that your time at the Hotel Villa d'Est was enjoyable and well appreciated. We hope to have the opportunity to welcome you again on a future visit to Strasbourg and until then we wish you all the best. Sincerely, Valérie LAPP - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Theresa55051 wrote a review Nov 2022
Brussels, Belgium184 contributions125 helpful votes
Small hotel 15 mins walk from the town old centre. Public transport nearby. Good restaurants nearby from gourmet to pizza, and pub meals. Rooms are clean and well appointed though the standard rooms are small- having said this, in France this is often the case.. I recommend the Superior category, unless you are going to be out all day, in which case all the rooms are comfortable and quiet. A small room-service menu is available for when you are too tired to go out. All in all a good experience.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Valérie LAPP, General Manager at Best Western Plus Hotel Villa d'Est
Responded Dec 5, 2022
Dear Madam, We very much appreciate your comments regarding your stay at the Villa d’Est Hotel . It is always a pleasure to receive positive feedbacks and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I certainly hope that we have the opportunity to welcome you back again. Sincerely yours, V. LAPP - Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HIT_1 wrote a review Oct 2021
GDYNIA392 contributions92 helpful votes
Location convenient. The lift was claustrophobic ,so small ,that it could barely accommodate 1 person with suitcase .Classic room was so small, that you've to move the chair to open wardrobe loosing access to the bed the same time. No fridge in the room, tea and coffee facilities hidden in the wardrobe. One complimentary bottle of water for two guests. Staff competent and friendly. Breakfast room is quite nice and the breakfast is very good, only two waitresses working on Sunday are not enough for smooth service, but they were doing their best ,setting and cleaning and disinfecting the tables efficiently, On Monday when there were fewer guests the male waiter (age more less 50-60 years old) didn't bother to disinfect the tables. You can leave your car in the garage ,but getting there in and out is not easy ,if you are not fun of street games.:). Cost 15€ per day.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bahrawia wrote a review Jul 2021
Frankfurt, Germany667 contributions100 helpful votes
This hotel: wow!!! Unbelievable how service oriented every employee is. It felt really great to be there. And walking distance from most attractions. Very clean rooms. Very comfortable beds. I definitely will be back!
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valérie LAPP, Propriétaire at Best Western Plus Hotel Villa d'Est
Responded Aug 6, 2021
Dear Sir, Words fail us to express the joy of reading your comment. A huge thank you on behalf of the entire Best Western Plus Hotel Villa d'Est team for taking the time to share your experience and reward us in this way ! We hope to have the chance to welcome you again during your next stay in Strasbourg and wish you the best for the future. With our best regards, Valérie LAPP - Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LightOfTheWest wrote a review Jan 2020
Zurich, Switzerland30 contributions3 helpful votes
The rooms are really cozy and beautifully furnished and they are VERY well cleaned. There are however a few (little) things you do not expect from a 4 stars hotel: for once, our two rooms did not have a proper shower. We had in fact two rooms on the last floor, just beneath the roofs and they had only a bathtub in which you must sit in order to be able to use the shower...it is ok for younger people but for elder people who expect the confort of a four stars hotel it can be a bit unconfortable. I do not know if all rooms are the same though. What I did missed was a little fridge to store some of the food we bought (not such a terrible thing, but something you do expect in a 4 stars hotel). The whole staff is extremely kind and always ready to help. In the evening, though, there is only one single person who needs to both hold the reception, take care of the bar and of any potential customers who wish to eat something small. It sometimes seemed like too much work for one person alone. Lastly, the hotel is certainly not located any close to the city centre. Walking fast you indeed can reach the cathedral in about 15 minutes but the area of the hotel is clearly a suburban area and the road that gets to the centre can appear quite long to elderly people.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VALVILLA67, Directrice at Best Western Plus Hotel Villa d'Est
Responded Mar 3, 2020
Dear Guest Thank you very much for taking the time to write such nice comments following your recent stay at the Villa d’Est Hotel. I am truly delighted to read that our staff was very helpful and courteous to you and I am very touched by your kind words regarding the hotel in general. The Villa d’Est team looks forward to welcoming you back very soon Sincerely yours V. LAPP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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micko85 wrote a review Dec 2019
Dublin, Ireland7 contributions16 helpful votes
Stayed for 3 nights for the Christmas markets in December. When we arrived we had to move room as the shower was so small that I couldn’t stand up in it. The staff were nice and moved us to a room beside reception. The room we moved to was quite spacious, and very clean. The bar in the hotel stayed open until 1.30 a.m which was very good for a drink on the way back from Strasbourg city centre. The hotel is about a 10 minute walk to the city centre and ideal for people interested in walking. Maybe not ideal for elderly people or people with mobility issues. Overall a very enjoyable stay and would definitely return.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VALVILLA67, Directrice at Best Western Plus Hotel Villa d'Est
Responded Mar 3, 2020
Dear Guest, Thank you very much for commenting on your recent visit to the Villa d’Est . We are very pleased to read how much you enjoyed your stay and your room. We will share your comments with our teams. We hope to have another opportunity to welcome you back on your next visit to the area! Sincerely , V. LAPP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$102 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
d est hotel strasbourg, hotel d est
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
46
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BEST WESTERN PLUS HOTEL VILLA D'EST $135 ($̶1̶6̶2̶) - Updated 2023 Prices & Reviews - Strasbourg, France

Frequently Asked Questions about Best Western Plus Hotel Villa d'Est
Which popular attractions are close to Best Western Plus Hotel Villa d'Est?
Nearby attractions include Dooz Escape Game (0.3 miles), Episode 0 - Bar a Jeux par DooZ Escape Game Strasbourg (0.3 miles), and Église Saint-Pierre-le-Jeune (0.3 miles).
What are some of the property amenities at Best Western Plus Hotel Villa d'Est?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at Best Western Plus Hotel Villa d'Est?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Best Western Plus Hotel Villa d'Est?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Hotel Villa d'Est?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Best Western Plus Hotel Villa d'Est?
Conveniently located restaurants include Les Innocents, Les Sales Gosses, and Restaurant O.Friend’s.
Are there opportunities to exercise at Best Western Plus Hotel Villa d'Est?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Best Western Plus Hotel Villa d'Est?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Hotel Villa d'Est?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Plus Hotel Villa d'Est?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.
Are there any historical sites close to Best Western Plus Hotel Villa d'Est?
Many travelers enjoy visiting La Neustadt (0.5 miles), Cave historique des hospices civils de Strasbourg (1.0 miles), and Aubette (L') (0.6 miles).