Hilton Strasbourg
1 avenue Herrenschmidt, 67000, Strasbourg France
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About
#93 of 138 hotels in Strasbourg
Location
3.8
Cleanliness
4.2
Service
4.0
Value
3.7
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French, German
Location
57Somewhat walkable
Grade: 57 out of 100
86Restaurantswithin 0.75 miles
23Attractionswithin 0.75 miles
1 avenue Herrenschmidt, 67000, Strasbourg France
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+1
During late November and early December we were on a Gate1 Christmas market tour and The Hilton Strasbourg Hotel was one of the chosen itinerary hotels. We stayed two nights and while it wasn't a bad stay, it was nothing memorable (I actually didn't take pictures of the room!) or special. The room furnishing, lighting, and carpeting really felt dated and should be renovated to make a more warm and welcoming atmosphere. And I might be a bit generous here, after the previous hotel's (bathroom door got locked and the hotel maintenance man had to drill and destroy the door handle and plate) door fiasco and less than clean room and comparing them. The room at this Hilton was acceptably clean. The tour group had arranged a dinner (probably because our schedule had us arriving later) at the hotel with a choice of quiche or chicken and an apple streudel for dessert. Our friend had some sort of dietary restrictions as well as some others in the tour group. Our waiter was attentive and made sure he gave those guests their correct plates. However for dessert, another waiter was helping and just passing out the plates of apple strudel to everyone. She saw our waiter and asked him what was in that dish and he apologized and said that was the wrong dessert for her and took it away. But sadly for her eating restrictions, the dessert they provided her were three oranges instead of apple strudel! Breakfast buffet was ok, not bad and variety/quality were ok. Wait staff was fine. One member of our group had Hilton Diamond status and the front desk did let him and his wife access their lounge but he said it was also just ok, nothing special. Not sure if we'd choose to stay here as it was just an ok/unmemorable stay at this Hilton. Location isn't too bad but not super close to some attractions. Staff were generally ok but didn't really seem as helpful. …
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Hilton Strasbourg is a very convenient hotel to visit Strasbourg. Secured car park is just in front of hotel, very easy to drive in and out. Checkin and check out is very smooth. The front desk staff, Emily, is very professional and polite. She explained to me how to take tram to get to the city center quickly, and major attractions in the city, as I am first time to Strasbourg. As a Hilton Diamond member my room is upgrade to Suite, with Executive Lounge access. The suite is size of 2 normal rooms , with excellent spa style jet spray shower and Jacuzzi bath tub. Toilet is separate. Bed is big and comfort , coffee machine works well. Hotel sends Alsace cookie and mineral water as welcome gift. Executive lounge is at lobby level, evening cocktail is good enough as decent Hilton lounge - you can treat this as dinner if you are a lone business traveler not wanting to get out and eat. Breakfast is decent as well. Overall, location is good , staffs are professional, facility is nice - a good Hilton hotel. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The Hilton Strasbourg was not located in the primary center of tourist attractions, but private transportation options were readily available. The property showed signs of requiring cosmetic maintenance and was a bit threadbare, but our upgrade to a King Junior Suite was much apprecaited. Their Executive Lounge was a welcome enhancement, and the accommodation pricing was excellent.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had to check over and over if this was really a Hilton... 1. No Air-conditioning. The rooms were so hot and stuffy and the windows opened partially, which was of little or no help. I can't imagine what it will be like during June, July period- roasting I bet 2. Breakfast- the buffet was very limited and in small quantity. This was a 7 floor hotel , with a tiny space for buffet. Long queues for coffee, and food, and once a tray of food is empty, then you have to wait forever for it to be filled again. 3. Coming in for breakfast one of the mornings, I was told to go take a seat and alas! No empty clean tables, I had to call on someone to come clean the table, so we could be seated. There was no more coffee in the machine, and instead of apologising and refilling, we were told to go to another station to get coffee. We asked for milk, and instead of it being brought to the table, we were asked to go get from another place. This is not good service at all. 4. No good lighting in the rooms. The lighting added to the heat. Fluorescent lighting would have been much better.…
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I would not have booked this hotel had I known that the entire hotel is without air conditioning! Not sure if it was a mechanical or governmental problem but it was hot. Thank goodness the windows partially opened. The staff were great. Despite having to work in the heat they were friendly and helpful. There is parking on premises. Nice bar and executive club. Also a very nice restaurant with limited choices. A little bit difficult to find.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Call ahead to ensure if air conditioning is operating
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very clean rooms. Good breakfast. Easy access to centre by tram-6 minutes from the tram stop and 4 stops to Homme de Ferre. Nice staff. Slippers should be added. Cotton picks for the ear should be provided as well
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The good. Very clean, spacious room. Breakfast excellent. The bad. No mention of Diamond benefits at check in. I had to prompt them on free breakfast and executive lounge access. As it turned out, the lounge was the worst we have ever experienced. Identical poor food both nights. It felt like leftovers. It seems like they are just going through the motions.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very conveniently hotel and professional employees When going to Strasbourg will go again The room was the one I selected and the breakfast was good. The bathroom was correct and the location is convenient.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room was big and the bed and linens were good, but some things need improvement. The lighting in the bathroom was poor and the shower was only so-so. The only English-language TV channel was BBC. The complimentary breakfast was mediocre (not up to normal Hilton standards).
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Les Relations Clients, Service clients/Réception at Hilton Strasbourg
Responded Feb 16, 2023
Dear guest, Thank you very much for taking the time to write a review on your recent stay in our Hotel. It is very important for us to receive feedback from all our guests. Please accept my sincere apologies for the fact that we did not meet your expectations during your stay. We hope that you will not judge us solely on this experience and that we may welcome you again in the near future as well to guarantee you we take your comment seriously and we would like to let you experience our improvements. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is too hot and not able to control. 3rd bed is not suitable for anyone over 3 years of age, slates break, mattress is about 2 inches deep and dirty. Requested a quiet room and despite receptionist confirming it was, we were allocated one above the main entrance. Needing the window open meant it was noisy. We were moved for 2nd night, again above entrance albeit slightly higher floor. Room was in need of renovation, was dusty and dirty. Holes in the wall from where curtains had been. Pillows lumpy and thin. Breakfast- food was cold and the back room was uninviting with curtains hanging down. Not enough staff as tables were left for long time before clearing. Bar staff were very friendly and great service. It is expensive but Hilton hotels are. Also single use plastic bottles in bathroom surprised us, especially when Hilton advertise they are doing their bit for the planet.…
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Les Relations Clients, Service clients/Réception at Hilton Strasbourg
Responded Jan 6, 2023
Dear Chip7273, Thank you for choosing Hilton Strasbourg and for taking the time to answer our satisfaction survey. We do very much appreciate a constructive comment and at the same time I would like to express my sincere apologies for the inconveniences throughout your stay. Our management team will be made aware of your feedbacks and necessary actions will be taken. Last but not least, the bar team will be really glad to know that you enjoyed our services. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$103 - $176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton strasbourg hotel strasbourg, hilton international strasbourg, strasbourg hilton international
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
245
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Claim Your ListingHILTON STRASBOURG $97 ($̶2̶1̶8̶) - Updated 2023 Prices & Hotel Reviews - France
Frequently Asked Questions about Hilton Strasbourg
Which popular attractions are close to Hilton Strasbourg?
Nearby attractions include La Neustadt (0.6 miles), Place de la République (0.7 miles), and European Parliament Strasbourg (0.4 miles).
What are some of the property amenities at Hilton Strasbourg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Strasbourg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Strasbourg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Strasbourg?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Strasbourg?
Conveniently located restaurants include Restaurant S'Kastele, Dans Le Noir ? Strasbourg, and L'imaginaire.
Are there opportunities to exercise at Hilton Strasbourg?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Hilton Strasbourg have airport transportation?
Yes, Hilton Strasbourg offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Strasbourg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Strasbourg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Strasbourg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.