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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Strasbourg
More questions?
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#79 of 138 hotels in Strasbourg
Location
Cleanliness
Service
Value
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French
Hotel links
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
107Restaurantswithin 0.75 miles
16Attractionswithin 0.75 miles
Contact
1 avenue Herrenschmidt, 67000, Strasbourg France
Name/address in local language
Getting there
See all nearby hotels
2,017Reviews16Q+A88Room tips
Reviews
Traveler rating
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- 471
- 170
- 86
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Popular mentions
One night stay. Reception was quick and polite. Lobby and corridors seemed gloomy; maybe they were economising on lights, or maybe it was the decor. No food/drinks available other than breakfast, due to pandemic: we were advised to use a delivery service, which we did. Room was spacious and comfortable, but definitely showing signs of wear. Breakfast was not impressive: food had been out a while and eggs were barely warm. On the whole, this hotel was just barely good enough.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Isabelle PERUS, Guest Services / Front Office at Hilton Strasbourg
Responded Sep 20, 2020
Dear JP398, Thank you for taking the time and trouble to share with us your feelings for our hotel. We are glad to read that you have globally enjoyed your stay with us. Our guests’ comments help us to improve our service in order to respond in the best possible way to their needs. Rest assured that we have forwarded your comments to our General Manager for his review. We do hope to have the pleasure to welcome you back. Kind regards, Isabelle P. Front Office Manager
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What a bad experience in a Hilton hotel! Unfriendly and unprofessional support at the Reception. The request for a full day meeting room was not answered professionally, the safe in the room not repaired, the rooms cleaned only after requesting it at reception and after the breakfast service was closed, you could not even get a bottle of water purchased in this hotel..... What poor service in this already difficult times for travellers. Hilton Strasbourg, never ever again!
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Date of stay: September 2020Trip type: Traveled on business
Helpful
Response from Isabelle PERUS, Guest Services / Front Office at Hilton Strasbourg
Responded Sep 9, 2020
Dear Mr Joerg V, First of all, we would like to take this opportunity to thank you for taking the time to share your experience following your recent stay in our Hotel. We are sorry to read that our hotel was not up to your expectation. Please be assured that the issues raised have been forwarded to our general manager. We are sorry again . Best Regards Hilton Strasbourg
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Stayed two nights on a visit to Alsace with an excellent rate. The hotel seemed largely empty and under-occupied which was conducive to a more personal level of service. As Hilton Gold I was upgraded to a recently refurbished room which is very nice and at Hilton standards. There was dedicated parking available although parking is also free along the long street right outside the hotel. Breakfast was also very COVID-secure and with secure procedures and full social distancing in place. Would definitely return if in the area again
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Date of stay: August 2020Trip type: Traveled solo
2 Helpful votes
Helpful
Response from Isabelle PERUS, Service clients/Réception at Hilton Strasbourg
Responded Sep 6, 2020
Dear Client, Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. It was a pleasure having you with us and we hope to welcome you back soon. Best Regards Hilton Strasbourg
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It’s not every day that a guest sees a GM so involved in day-to-day operations. He was very friendly, remembered our name, and even asked about our dog which was staying with us. Very appreciated. We encountered one issue at the lounge...I wrote an email to the staff but never heard anything back. Although disappointing, this didn’t ruin our stay, and I assume there are more pressing matters especially during COVID times. The way they setup their breakfast was great, and had options that were appreciated by us. We will be back!
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Isabelle PERUS, Service clients/Réception at Hilton Strasbourg
Responded Aug 13, 2020
Dear Guest, Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. It was a pleasure having you with us and we hope to welcome you back soon. Best Regards Hilton Strasbourg
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+1
It was our first covid hotel stay and the staff does everything they can to follow procedures- rooms are clean and limited housekeeping during the stay is upon request. Breakfast is one way system and no help yourself until there are pre-packed items. Restaurant and execution lounge are closed but maybe it is for the best so we booked deluxe room instead. As a small family we stayed in interconnecting rooms as suggested by the hotel which proved to be good value. Rooms are renovated with everything you may need incl fridge and ironing board. Please support this hotel to recover economically after the corona restrictions - they are doing a great job and have fantastic general manager who gives special attention to every guest and helps whenever possible.
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Isabelle PERUS, Service clients/Réception at Hilton Strasbourg
Responded Aug 13, 2020
Dear Guest, Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. It was a pleasure having you with us and we hope to welcome you back soon. Best regards Hilton Strasbourg
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PRICE RANGE
$90 - $224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton strasbourg hotel strasbourg, hilton international strasbourg, strasbourg hilton international
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
245
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Claim Your Listing Frequently Asked Questions about Hilton Strasbourg
Which popular attractions are close to Hilton Strasbourg?
Nearby attractions include La Neustadt (0.6 miles), Eglise Saint-Paul (0.7 miles), and Place de la République (0.7 miles).
What are some of the property amenities at Hilton Strasbourg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Strasbourg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Strasbourg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Strasbourg?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Strasbourg?
Conveniently located restaurants include Restaurant S'Kastele, L'imaginaire, and Restaurant Aux Quatre Vents.
Are there opportunities to exercise at Hilton Strasbourg?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Hilton Strasbourg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Strasbourg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Strasbourg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Strasbourg?
The staff speaks multiple languages, including English and French.