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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Strasbourg
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#93 of 139 hotels in Strasbourg
Location
3.8
Cleanliness
4.2
Service
4.0
Value
3.7
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French, German
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
112Restaurantswithin 0.75 miles
21Attractionswithin 0.75 miles
Contact
1 avenue Herrenschmidt, 67000, Strasbourg France
Name/address in local language
Getting there
Rental CarsSee rental cars from $31/day
2111Reviews19Q+A93Room tips
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Check in Reception was quiet and we were immediately checked in by the very kind and friendly Charlotte who recognised my Hilton Diamond membership and pointed out our entitlements, along with some helpful tips for visiting the city. Dogs We were travelling with our two large but well behaved Golden Retriever/Labrador cross dogs, who were welcome at a reasonable charge of €20 per dog, per night. This hotel truly embraces being dog friendly. We were all welcomed in the bar and breakfast terrace where, on both occasions, the wonderful staff brought large bowls of water (it was very hot during our visit) without us even having to ask. There were also three dog bowls on the floor waiting in our room. All of the staff seemed delighted to meet our dogs and several made a special fuss of them. As dog owners will know, this takes a lot of stress out of your travel and is massively appreciated. Diamond perks Our room had kindly been upgraded ahead of our arrival from a basic room to an executive room, as part of the HHD perks. The lovely reception team were happy to swap the executive room for a much larger room (family sized) to give our dogs more space. This was hugely appreciated. Diamond members also receive free parking in the hotels secure outdoor car park, as well as free breakfast. We did not use the executive lounge, which is on the ground floor adjacent to the bar. Food and drink More inspiring service in the bar where the team were super engaging and really responsive to customers needs. When I didn’t recognise any of the four beers on draught the awesome barman whipped out four shot glasses and gave me an impromptu taste test which was great fun! This hotel clearly recognises that personalised moments like that cost the hotel virtually nothing but gain so much goodwill from the customer. Whilst our salads and cheese plate for dinner were delicious, our only constructive criticism was of the breakfast spread, which we found a bit sad and uninspiring. Nonetheless, the breakfast room staff were also very hospitable and the sunny terrace was a nice environment to dine at. Overall, we wouldn’t hesitate to stay again if we were ever passing through Strasbourg in future!…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Great hotel! Amazing helpful and friendly staff! We were a family of 5 staying in an interconnected room - very comfortable and clean. Restaurant was excellent and breakfast was great too!! We had a great time. Totally recommend this hotel!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Caroline COTTIN, Guest Services / Front Office at Hilton Strasbourg
Responded Jul 18, 2021
Dear mehc2018, Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Hilton Strasbourg as they represent a great source of motivation for each and everyone of us. I am delighted to learn that you enjoyed your stay with us and that our service was up to your standards as we constantly strive to achieve the highest quality in terms of service and to respond in the best possible way to our guest needs. Thank you again ,
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+1
We stay in Hilton Strasbourg each July while going on Alsace wine tour. Hotel is well located for that purpose. However this time I started questioning whether they deserve our custom. I am gold Hilton member and returning customer but not even once have we received an upgrade here. They do not even acknowledge the elite status or are happy to see you again. I have booked an executive room hoping to upgrade level up and they had suites available but claimed to be fully booked when I asked. These days it is easy to check when this is not the case - just go to the website. I used to give good reviews but this time my experience was beyond pair. They allocated us room with no bathrobes and with faulty safe. It took few visits to reception to rectify that as they never pick up the phone. Room is quite small for the family of three, sleeping arrangement was cramped. Executive lounge has been moved to ground floor post pandemic and its offering was total joke. If you don’t arrive on the dot for happy hour at 6 (and why would you if you enjoy the sumner days), you will only find empty wine bottles. I actually paid for executive room so expected to use it and not finding that there is nothing available there. On first evening we found some pasta, on second day, there was nothing hot and only few pieces of cheese. I must add lounge was not busy - maybe 5 tables were occupied both days so it is not that they could not cope with the demand. We were on 7th floor, window opened a crack and aircon was working. Breakfast was average, everything self service with terrible coffee from the machine. I will definitely reconsider my future stays here. It felt like standards have slipped considerably and there is no concept of good customer service.…
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Elite members won’t get an upgrade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you expect a Hilton standard this is not the hotel to book! The hotel is outdated, the food quality in the restaurant and for breakfast is below standard. For this price it is not in line with expectations. The front desk service was pleasant and very helpful however that does not make up for the remaining experience. Whenever I travel (private or business) I book Hilton/Hilton group hotels but I would not recommend to book the one in Strasbourg.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Les Relations Clients, Service clients/Réception at Hilton Strasbourg
Responded Jun 21, 2022
Dear rde2022, First of all, we would like to take this opportunity to thank you for taking the time to share your experience following your recent stay in our Hotel. We are sorry to read that our hotel was not up to your expectation. Please be assured that the issues raised have been forwarded to our general manager. We still hope that we will have to chance to welcome you again! Hilton Strasbourg
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We stayed at Hilton in Stransbourg one night in June 2022 The position is ok, they have the parking and the personnel is nice. But ... We had a room very dusty and old, but ... There was mold on the wall ! Yes, mold on the wall ! Hilton provides room with mold on the wall. Are this Hilton standard ? My wife, suffing of asthma didn't sleep any minutes We sent email to Hilton, and they are not taking any responsability @Hilton are you serious and trustable company ? I let the aswer with you
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Don't go, whould you pay Hilton cost for a bad room with mold on the wall ?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Les Relations Clients, Service clients/Réception at Hilton Strasbourg
Responded Jun 12, 2022
Dear mysuite21, First of all, we would like to take this opportunity to thank you for taking the time to share your experience following your recent stay in our Hotel. We are sorry to read that our hotel was not up to your expectation. Please be assured that the issues raised have been forwarded to our general manager. We still hope that we will have to chance to welcome you again! Kind Regards, Atchiko Khutsishvili Front Office Manager Hilton Strasbourg
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The hotel's location is really ideal. It's just outside the city centre, but there is a tram just around the corner that leads you straight into the city centre in 10 minutes. And it was only €7 for 5 people for 1 day unlimited use. It's very clean, the rooms are nice and the extra pillow I requested was waiting for me. Special shout out to Charlotte from reception, who was really kind and gave us all sorts of tips for what kind of tram ticket would be best for our group, tips for the European Parliament, etc. Wonderful! Only disadvantage: the buffet breakfast was €25 which was quite expensive for a breakfast that was more continental really.
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Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Les Relations Clients, Service clients/Réception at Hilton Strasbourg
Responded Jun 12, 2022
Dear SaraNVL Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. It was a pleasure having you with us and we hope to welcome you back soon. Kind Regards, Atchiko Khutsishvili Front Office Manager Hilton Strasbourg
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I stayed here for one night. I got an Uber from the train station. Coming from the UK I have stayed in a couple of Hilton’s over there, this was cheaper and just as good. Breakfast very nice too. Would recommend staying here for a nice hotel to stay in on a budget. Staff spoke decent English
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Les Relations Clients, Service clients/Réception at Hilton Strasbourg
Responded Jun 12, 2022
Dear Danny C Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. It was a pleasure having you with us and we hope to welcome you back soon. Kind Regards, Atchiko Khutsishvili Front Office Manager Hilton Strasbourg
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This hotel had all the typical features of the Hilton chain but with nothing special to differentiate it from other hotels. It is located well outside of the center of Strasbourg (roughly a 25 minute) walk so is convenient for conventions but less so for visits to the old city. The rooms were clean and well organized. The front desk staff were friendly but they failed to acknowledge my Hilton status although there was a welcome letter in my room. The rooms do not have water or a mini-bar but do have a small refrigerator and coffee/tea.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nothing outstanding to tell about this hotel – rooms are clean and spacious, personnel is friendly. The hotel does require a make-over, overall old feeling though well kept. It is nothing special but OK for a one-night stay. Public transport into the city is about 10min walk from the hotel. Breakfast buffet was disappointing and too crowded. All in all an average but OK experience.
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Was very disappointed well below the Hilton chain standards Poor house keeping services - they actually forgot to clean the room once Ride checking staff Hidden charges for baby crib Breakfast was the only upside
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$94 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton strasbourg hotel strasbourg, hilton international strasbourg, strasbourg hilton international
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
245
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Claim Your Listing Frequently Asked Questions about Hilton Strasbourg
Which popular attractions are close to Hilton Strasbourg?
Nearby attractions include La Neustadt (0.6 miles), Place de la République (0.7 miles), and European Parliament Strasbourg (0.4 miles).
What are some of the property amenities at Hilton Strasbourg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Strasbourg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Strasbourg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Strasbourg?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Strasbourg?
Conveniently located restaurants include Dans Le Noir ? Strasbourg, Restaurant S'Kastele, and L'imaginaire.
Are there opportunities to exercise at Hilton Strasbourg?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Hilton Strasbourg have airport transportation?
Yes, Hilton Strasbourg offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Strasbourg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Strasbourg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Strasbourg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.