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Best Western Plus Monopole Metropole

Traveler (493)
360
Panoramas (7)
Room & Suite (277)
Certificate of Excellence

About

#18 of 135 hotels in Strasbourg
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Best Western Plus Hotel Monopole Metropole, close to the TGV train station and the old town La Petite France, is one of the most historical of Strasbourg. Enjoy the comfort of the lounges with antiques and paintings of famous Alsatian artists and visit the collections featured in the "little museum" at the lobby. The rooms, offer air-conditionning, mini-bar, hair-dryer, coffee and tea making facilities, iron and ironing board, usb plugs and the wifi provided through a 1 Go Fiber connection is free of charge. The hotel also owns a private underground garage (max height 1.90M) which has to be booked in advance.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Game room
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast buffet
Breakfast in the room
Billiards
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Family rooms
Allergy-free room
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, French, German
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
181Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
1,286Reviews
11Q+A
66Room tips
Traveler rating
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Popular mentions
It's OK located, and with own parking. But everything is very small for European standards, it looks more like a Tokyo hotel... Small lobby, small rooms -although very silent which is good-. Compared to the bedroom, the bathroom are far too huge, they could have used more space for the bedroom. In room food service is absolutely horrible, never had such a bad meal in years. For such a night price I expect a lot more!!! Choose something cosier unless you come, sleep and leave right away.
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Response from VeroniqueSiegel, Gérant at Best Western Plus Monopole Metropole
Responded today
Dear Joe_Black72, Thank you for your comments following your recent stay with us. I'm sorry that you didn't enjoy your experience as much as you should have. Our room size are in the french standards, and reading your description, you must have chosen a comfort room. For your next stay, don't hesitate to ask for an executive or deluxe room if you prefer larger rooms. Regarding the room service, there are several meal to choose from. We also have many restaurants just a short walk away. Our reception staff will be more than happy to assist you in your choice. Kindest regards
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We just spent three nights at this affordable, clean and well located hotel. It is especially close to the train station. But as there are many reviews let me share some tipS you might find valuable. WALKING From the station. Exit the train station and look across the street for Le Grand Hotel. Cross over to the hotel and take the street to the left of the front doors. It's two short blocks to the hotel. BREAKFAST. We did not take the breakfast. There are so many places nearby. For great baguettes and croissants, exit the hotel, walk up the street towards the canal. The boulangerie is right on the corner. Two short blocks. MARKET. Find Grand Rue as you walk towards the cathedral. There is a U Market two or three blocks up. Very good selection of everything. Rooms have small fridges. FREE DRINKS. Sign up for the Best Western Rewards program. It saved us a little on the room. But they also gave us coupons for free welcome drinks. Otherwise great hotel. Rooms are small. But free pool table. IF MY TIPS ARE HELPFUL! Would you please give me a helpful vote. I don't know that it matters but one day it may. SO, thanks.
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Response from VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole
Responded 1 week ago
Dear @JesseSlome Thank you for your message and the tips given to US travellers. Let me just add a short one. Our full breakfast buffet, with fresh baguette from the bakery, is only 13 €, where you will pay over 5 euros for just a coffee and baguette around the corner. We offer 3 sorts of local alsatian pastries (fresh from the baker), french viennoiseries (also fresh from the baker), local alsatian deli, french cheeses, choucroute, eggs, bacon, Strasbourg sausage, fish, cereals, fresh fruits, fresh fruit salad, quark, pancakes or soup.... You should maybe have tried it and I would highly recommend you to come back and try :) ! Looking forward to greeting you again, I am at your entire disposal and wish you a great summertime, Véronique Siegel
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Very close to the center of town. They have a lift, offer parking and have ac plus Wifi.. They are just across the river from the heart of town. Rooms are clean and fair sized. Staff is very helpful and speaks english. .
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Response from VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole
Responded 2 weeks ago
Dear @countconti, thank you so much for your great review and really happy that we met your expectations. We hope to have the pleasure of greeting you back again and wish you a great summer-time. BEST regards, Véronique
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I stayed 2 nights at the Plus Metropole and it's comfortable enough for a weekend getaway. Pros: Great location, lots of eating places close and walking distance to the train station Also walkable to La Petite France neighbourhood and the Cathedrale. Staff such as Claudine, Francois, Connie and Pablo are all very kind and helpful. Cons: They charge EUROS 20 for an extra hour for a late check out Limited toiletries in the bathroom, but to be fair they are trying to eco-friendly
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Response from VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole
Responded 4 weeks ago
Dear @STho, Thank you for your message and stay and we are happy to read that you were satisfied with the location, comfort and service. The 20 euros fee is for a late check-out at 2 pm, which is a 2 hours late check-out as we do offer a regular check-out until 12 noon. Yes, the individual wrapped toiletries are limited, to reduce the impact of our activity on the climate. Although, you can ask for any additional product free of charge at the front desk if needed. We hope to have the pleasure of greeting you back again and we remain with best regards, Véronique
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The hotel is located in walking distance from the central rail station. Reception staff were very good and nothing was an issue. Rooms are adequate and have great bathrooms. Walking distance to most places makes it a very good location. Beds very comfortable and overall good value for money.
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Response from VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole
Responded May 12, 2019
Dear @TGM124, Thank yo very much for your message and stay and happy to read that we met your expectations. We hope to see you back again soon and remain with best regards, Véronique
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PRICE RANGE
$90 - $218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western monopole metropole hotel strasbourg, best western hotel strasbourg, best western strasbourg, strasbourg best western
FORMERLY KNOWN AS
BEST WESTERN Monopole Metropole
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
81
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