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Sofitel Strasbourg Grande Ile

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Sofitel Strasbourg Grande Ile
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1,197 Reviews from our TripAdvisor Community

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Showing 408: English reviews
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Sao Paulo, SP
Reviewed 5 days ago NEW

I arrived at Strasbourg after leaving Frankfurt, where my mother had her chanel bag robbed in the train station. Sofitel Staff was very helpful with everything we had to do, because we are from Brazil and did not know what to do. The Guest Relation Pauline Brettnacher escorted us to a neighbor German city, and helped us to speak with...

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Thank ABDO G
London, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed August 25, 2016

What is so nice about arriving at a Sofitel is the welcome, this time from Christophe, coming out to take the car to be parked and then going into a cool building from the heat outside to Stephanie at reception, with her very warm greeting and efficient information giving about the hotel. The room was modern, well equipped and very...

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1Thank IsisMG
About Hotel's Favorite Review
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear client, Thank you for your positive comment, which I have shared with all our Ambassadors. It is a pleasure to know that your stay with us was enjoyable and we hope that we will have the occasion to welcome you back soon in Strasbourg. Yours sincerely, Laetitia Arnold, Responsable Expérience Client.

Kaiserslautern, Germany
Reviewed 5 days ago NEW

From arrival to departure, the affable staff focused on service and hospitality and far exceeded our expectations! We spent two nights to attend the Salon des Vins des Vignerons Independent at the Parc Exhibition Centre. Despite full occupancy and arriving at the tail end of the very busy Strasbourg Mon Amour ten day Valentine's Celebration; we were treated like the...

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Thank gfrankjr62
London, United Kingdom
Reviewed 1 week ago via mobile

Spent one night at the Sofitel on business. This is a comfortable but unostentatious hotel in the heart of the lovely city of Strasbourg. First impressions are good. The foyer is light and airy, with plenty of well-upholstered and colourful sofas and easy chairs. Check-in was a little slow, given that we arrived just after a large group of Canadian...

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Thank prospero1b
Bedfordshire, United Kingdom
Reviewed 1 week ago via mobile

Stayed one night here in early Feb enroute to Austrian alps Family of four we had two bedroom suite on third floor Spacious, well equipped and immaculate Cost about 400 euros for the night Excellent service too BUT the AC didn't work very well - in fact was very noisy with a loud knocking sound Consequently bad nights sleep due...

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Thank MJH1
Bangkok, Thailand
Reviewed 2 weeks ago

This is another Sofitel that had delivered everything up to and beyond our expectations. Gregory the Concierge is to be especially commended. He went all the way to make sure all our needs had been met and we thank him for his great effort. The hotel in general is the usual Sofitel standard. The lobby is well decorated and cozy....

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Thank Hachi111
Frankfurt, Germany
Reviewed January 20, 2017

In the middle of the city and a short walk to most of the cities interesting destinations. The staff very friendly and give good advice especially what to see or where to eat. Very nice and comfortable rooms. For a few euros more you can get an upgrade that is worth it if your are staying a few days.

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2Thank Jack T
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you so very much for taking the time to review The Sofitel Strasbourg. I am so delighted that you had such a lovely stay with us and left with fond memories. Thank you for taking the time to share your experience and expressing such kindness. It was an enormous pleasure to have you staying with us and...

Brisbane, Australia
Reviewed January 16, 2017

The service is great. The hotel smells very nice. The location is relatively central. You are able to walk to most things. I would highly recommend it for anyone visiting Strasbourg. The concierge gives great recommendation to experience the local culture and food. There are some wonderful lux store and also boutiques nearby.

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1Thank Janet H
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for taking the time to review your recent stay at Sofitel Strasbourg. I was delighted to hear that you enjoyed your stay so thoroughly and that the service you received was exceptional. I truly hope that we will have the pleasure of welcoming you again soon. Kind regards, Laetitia Arnold, Directrice Expérience Client

Reviewed January 9, 2017 via mobile

We had a wonderful trip. The hotel was in a great location. The food, wine, service and staff were excellent definitely will return on our next event. The Christmas markets were excellent loved the city and it's tree!!!

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Thank Robert & Suzie F
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I thank you very much for your nice review and I'm glad to read that you enjoyed our staff and the service we provide by our guests. I hope to see you soon at Sofitel Strasbourg Grande Ile and wish you a healthy and happy New Year 2017 ! Sincerely, Laetitia Arnold, Client Experience Manager

United Kingdom
Reviewed January 8, 2017

I've stayed about twenty times at this property on business trips to Strasbourg. I've stayed at other properties in the city over the years, but none can match the service, elegance, location, and feel of the Sofitel. First, the location--it's the shortest of walks to Place Kleber and only a few minutes of leisurely stroll to reach one of the...

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2Thank travelentuziast
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. I hope to see you soon at Sofitel Strasbourg Grande Ile and wish you a healthy and...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Terroir & Co restaurant offering local food products and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 

Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 Place Saint Pierre le Jeune, 67000, Strasbourg, France
Location: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $155 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Business Hotel in Strasbourg
#1 Green Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#5 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Strasbourg Grande Ile staff and other travelers.
9 questions
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Questions? Get answers from Sofitel Strasbourg Grande Ile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room overlooking the Place St Pierre le Jeune”
 of 5 bubbles travelentuziast, Jan 8, 2017 | Read review
“Book the luxury level rooms with a view of the 12th century church”
 of 5 bubbles KatieRosevilleCa, Dec 31, 2016 | Read review
“room 403 is great - super view, very spacious”
 of 5 bubbles giulietta429, Dec 5, 2016 | Read review
“Best customer services, fantastic location”
 of 5 bubbles hassant770, Oct 24, 2016 | Read review
“Luxury room is excellent in size and comfort”
 of 5 bubbles zeljkadurovic, Oct 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question