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Sofitel Strasbourg Grande Ile

Certificate of Excellence
GreenLeadersSilver level
4 place St Pierre le Jeune, 67000, Strasbourg, France
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994 Reviews from our TripAdvisor Community

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Showing 343: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent client service, it's always a great pleasure to spend a night or more in Sofitel Strasbourg, thanks to a thoughful and professional service. Very comfortable bedroom, wonderful breakfast on a peaceful summer terrace, excellent bar services. I will je glad to experience a new stay again.

Helpful?
Thank Seblorr
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor following to your stay at Sofitel Strasbourg. It was a great pleasure to read your comment regarding the professionalism of our staff. I will not miss to share your excellent review with our teams. .I am delighted to know that you thoroughly enjoyed the breakfat on our terrace. We very... More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Great service with decent sized junior suite. Extra bed is comfy and large for two adults or 3 children. Inclusive breakfast is fresh and has many selections. Staff were very helpful and available at all times.

Helpful?
Thank Mayyasa5
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for choosing to stay with us, and for taking the time to pass on your feedback. I am delighted to hear that you had a nice time with us and hope that we will have the pleasure to welcome you again soon. Kind regards, Laetitia Arnold, Responsable Expérience Client More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 4 nights and overall it was good. The staffs are friendly and they recommended this lovely restaurant that turns out to be great. Room is spacious even with an extra bed and all the luggages. They use Hermes for their amenities and it smells quiet nice. They were generous in refilling our bottled shampoo and shower gel.... More 

Helpful?
Thank Mira H
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, It is wonderful to read that your recent stay at Sofitel Strasbourg was marvelous, and that our optimal location and the breakfast left you with positive impressions. In addition, thank you for recognizing our hospitable staff and their efforts in making your stay more memorable. I appreciate your kind remarks, and highly anticipate your future visit at our... More 

Austin, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed five nights at the Sofitel in Strasbourg on a family vacation. We had a wonderful experience! The staff was extremely nice and spoke excellent English. Our rooms were spacious, luxurious and also practical, with dark curtains, easy to understand lighting and AC controls, etc. The hotel is on a quiet cul-de-sac next to a church, so it was... More 

Helpful?
Thank Ben W
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for your five star review. I am delighted you found The Sofitel Strasbourg to be a "Wonderful hotel for family vacation" I am happy to know you appreciated the convinient location of our property and experienced our restaurant and bar. Thank you again for taking the time to provide us with your positive feedback. I hope... More 

Leuven
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Last weekend, my wife and I had a wonderful trip to Strasbourg. It was our first visit to this city and we really enjoyed the mixture of French-German influences in the streets, the kitchen and between people. I would even say: if you don't like the French and hate Paris, go to Strasbourg. Our stay in Sofitel Grande Ile was... More 

Helpful?
Thank Stan S
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, What an awesome review! Thank you so much for your kind words! I am absolutely excited to know that you have enjoyed your stay with us and appreciated the “Customer Oriented” service. I will definitely forward your comment to Mathieu and Gregory. We value our guests and we are thrilled to know that we have made your first... More 

Melbourne, Australia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Considering we were in Europe, I was happy with the size of our Junior suite. Separate toilet was great! Bathroom modern. Comfortable, clean, modern hotel. Staff are extremely pleasant and helpful. Food was excellent, although a bit pricey. location was a bonus as you were surrounded by high end shops, but close enough to walk to the centre of Strasbourg.... More 

Helpful?
Thank Karina C
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, It is wonderful to read that your recent stay at Sofitel Strasbourg was marvelous, and that our optimal location, Junior Suite and the breakfast left you with positive impressions. In addition, thank you for recognizing our hospitable staff and their efforts in making your stay more memorable. I appreciate your kind remarks, and highly anticipate your future visit... More 

Pacific palisades, ca
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and I made a last minute decision to explore Strasbourg on the way to the Zurich airport from Germany. We were amazed at the beauty of the city and the vibe. Very cool. We were very pleased with the choice to stay at Sofitel as well. The service from the front desk (Alex was great) was stellar, and... More 

Helpful?
Thank Nicholsfamilytravel
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Many thanks for taking the time to review The Sofitel Strasbourg on TripAdvisor. I am thrilled you had such a pleasant experience and are looking forward to your next visit. Thank you for your compliments towards our team and the hotel itself. It was a pleasure to have you staying with us and we look forward to welcoming... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We traveled from Paris for a quick weekend trip to Strasbourg and booked the Sofitel for Saturday night. Turned out to be a great choice. Location was perfect and allowed us to walk to anywhere in the Old town & Petite France. Staff was extremely helpful and made sure every detail was taken care of without having to be asked.... More 

Helpful?
Thank Frank C
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for reviewing your recent stay with us at Sofitel Strasbourg. I am so pleased to hear that you enjoyed your recent stay in Strasbourg. Your comments are greatly appreciated and I look forward to welcoming you back to visit again soon! Best regards, Laetitia Arnold, Responsable Expérience Client More 

Cleveland, Australia
Level Contributor
113 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a convenient location, we found the staff distant and didnt even feel like guests never mind valued. breakfast was a disaster, nobody to find us a table so we helped ourselves then nobody to take our order, so we had to ask, we ate out the next morning. Our room was nice and a great bed... More 

Helpful?
Thank magsrich
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, I would like to take this opportunity to firstly thank you for taking the time out and providing us with your feedback. Constructive feedback is of paramount importance to us. We train and aim to provide unparalleled experience to each and every single guest of ours and on this occasion I would like to apologies for failing to... More 

Brecht, Belgium
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Staff was very friendly and helpful. The hotel is well located. We had some drinks at the bar. Very good choices. Very good service and complementary nuts and breadsticks with every drink. Breakfast was very good. Enough choice of bread, sweets and fruit, all very fresh. The room (deluxe room) was very nice. Spacious, clean. Remarks :... More 

Helpful?
Thank Jill V
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I want to take a moment to thank you for sharing your review of the Sofitel Strasbourg via TripAdvisor and providing us with this valuable feedback regarding your experience. While I am happy to hear you enjoyed your stay, especially service at bar Le link and appreciated our staff, I do wish to apologize for the other elements... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Goh Restaurant
Goh Restaurant
Cuisines: French, European
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Goh restaurant and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 

Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 place St Pierre le Jeune, 67000, Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range: $159 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Green Hotel in Strasbourg
#1 Business Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#7 Luxury Hotel in Strasbourg
#15 Romantic Hotel in Strasbourg
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