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Sofitel Strasbourg Grande Ile

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1,031 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed as a family of 4 for 2 nights. The staff at this hotel really help to ensure you have a wonderful time. From the moment we were greeted with our car the team of staff took care of us. Great family suite super comfy beds and nice coffee in the room. We paid for underground parking at the... More 

Helpful?
Thank TheGriswolds355
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner and I recently stayed at the Sofitel Strasbourg, not only we were blown away by the fantastic service we received at this hotel but we also loved the city of Strasbourg. A special mention must go to Claire on Service Relations who really went out of her way to advise us on what to do in Strasbourg including,... More 

Helpful?
Thank Kimberley02020
London, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

What is so nice about arriving at a Sofitel is the welcome, this time from Christophe, coming out to take the car to be parked and then going into a cool building from the heat outside to Stephanie at reception, with her very warm greeting and efficient information giving about the hotel. The room was modern, well equipped and very... More 

Helpful?
Thank IsisMG
Memphis, Tennessee, United States
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were on a Tauck Riverboat cruise on the Rhine River and we stopped in Strasbourg for an evening. The hotel is situated on the edge of the pedestrian area of the city and there are lots of wonderful walking tours immediately around the hotel. The hotel itself is modern and very comfortable. Our room was large, quiet and modern... More 

Helpful?
Thank Sumner B
Roseville California
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently was a returning guest at the Sofitel Strasbourg Grand Ile. I stay in this hotel at least twice per year. The hotel is the best property in Strasbourg. From the moment you are welcomed by the outstanding staff, especially Mathieu Glaser Lead Concierge and Lazlo one of the bellmen you feel you are a valued guest. The comfortable... More 

Helpful?
Thank KatieRosevilleCa
London
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This is the third time I have stayed here and it was awful. As an Accor hotel fan and gold card loyalty scheme holder, I should have been offered an upgrade or told none where available but not here! Superior room smelt of disinfectant, the bathroom is horrible and needs refurbishment but the worst thing about the room were the... More 

Helpful?
Thank addisleo
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear client, I am sorry that on this occasion you were disappointed with your stay at Sofitel Strasbourg Grande Ile in Strasbourg. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Regarding the room issues, I have immediately forwarded it to our General Housekeeper, who apologizes about this situation. The trust of our guest... More 

Drobak, Norway
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was easy to find and had easy access to basement garage. Very friendly welcome at the reception. Room was nice and the bed was marvelous. The best bed we had during our 2 weeks of travel through Europe. Great location- everything in walking distance. Had a great breakfast in a nearby cafe which saved us for a lot of... More 

Helpful?
Thank eluks
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Advantages: great hotel, *****amazing very helpful staff (arrived the night of the 28 July), location .... perfect in the heart of one of the most beautiful city in the world, elegant, clean, amazing products in the room provided by Hermes, wow...price is fair...great sleeping experience... Disadvantage: car parking (even if the Staff of the Hotel would do everything is possible... More 

Helpful?
Thank DBGF_BE
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Arrived yesterday and asked for a quite room. I was given a very small, old room with view on noisy patio and nearly no daylight. There was also a very unpleasant "dusty" smell like the room hadn't been used for years. Also, the room was next to elevator and conference rooms toilets, so very noisy ! When taking a bath,... More 

Helpful?
Thank Sophie R
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, I am really sorry to hear that your stay at Sofitel Strasbourg Grande Ile in Strasbourg wasn’t up to expectations. I took the liberty of writing you an email so that we discuss further the matter and make your next stay unforgettable. Kind regards, Laetitia Arnold, Responsable Expérience Client. More 

Vancouver, Canada
Level Contributor
71 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my first time to Strasbourg. It's a charming, provincial city and the Sofitel Strasbourg Grand Ile is a perfect hotel to explore it from. This hotel is a 1-stop street-car ride and short walk from the train station. Unless you have a lot of luggage or are physically unable to walk you will not need to take a... More 

Helpful?
Thank Lg_Chikwambo
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent visit to at Sofitel Strasbourg Grande Ile in Strasbourg. I’m delighted to hear that you enjoyed your stay here and appreciated the location of our hotel. I would like to apologize for the inconveniant caused by the bathroom of your room. Not all the bathrooms... More 

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Goh Restaurant
Goh Restaurant
Cuisines: French, European
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Goh restaurant and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 

Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 Place Saint Pierre le Jeune, 67000, Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range: $160 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Business Hotel in Strasbourg
#1 Green Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#7 Luxury Hotel in Strasbourg
#15 Romantic Hotel in Strasbourg
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