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Sofitel Strasbourg Grande Ile

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Sofitel Strasbourg Grande Ile
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1,060 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Dubai, United Arab Emirates
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Convenient central location in a quiet street, good for business trip. Friendly and helpful staff, pretty good service. Rooms and breakfast are average. Got an upgrade to a suite.The bed was comfortable. Room service menu pretty ok. The bar was quite pricey.

Helpful?
Thank Andi R
Japan
Level Contributor
174 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed 1 week ago

This early era Sofitel suffers from an unimaginative meanly proportioned building that even stylish decor can do little to help. Even the deluxe rooms are insultingly small. Many of them (including mine) overlook the ugly Mercure Hotel opposite. And this is a city of singular beauty and charm! An attentive, sympathetic staff work hard to make up for what they... More 

Helpful?
Thank Frequenttraveller076
Paris, France
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have been recommending this Hotel to all my colleagues and friends ever since I have been there! I must say I have never slept in such a confortable bed in my whole life! The hotel staff is really kind and each guests is treated in a special way! The restaurant was also delicious and very posh. I highly recommend... More 

Helpful?
Thank Natalia G
Hutchinson Island, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel fits all the requirements of a city hotel as part of a large hotel group. The best part is the staff at the front desk--always helpful, consistently good recommendations for diner, etc. Also the location is great--walking distance of everything and located on a nice square. We would definitely return.

Helpful?
Thank Doug M
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your positive feedback. I am glad to read that you had a nice stay in our hotel. I noticed that you had particularly appreciated "the staff at the front desk", I will share your review with our team at the reception! Thank you once more for your feedback, hope to welcome you back in Strasbourg... More 

Hudson, Ohio
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We are finishing a five day stay at the Sofitel Grande Ile, Strasbourg, with a group of 21 American tourists. The hotel has met or exceeded all our expectations. Exquisite décor, luxurious, comfortable rooms, and sumptuous breakfast buffet all contribute to the clientele's satisfaction. However, the service from all employees is absolutely outstanding. We felt welcome, every question or need... More 

Helpful?
Thank Liberte2012
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your positive feedback! I am glad to read that you had a pleasant stay in Sofitel Strasbourg Grande Ile and you had particularly appreciated our "outstanding" staff, I will share you comments your our team! Thank you once more for your feedback, hope to welcome you back in Strasbourg in the nearest future. Laetitia Arnold,... More 

Ankara, Turkey
Level Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed three nights and we enjoyed it. I can't find much fault but it does lack the wow factor so I haven give 4 stars but I would have given 4.5 stars if it was possible. Nice hotel in a very a convenient location walking distance to most attractions. Our room was a bit small but we did not... More 

Helpful?
Thank Mehtap Y
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, I would like to thank you for your positive feedback, I am glad that you appreciated our "friendly and helpful" staff. I will share your comments with our team! I notified that you have been disturbed by the noise of the elevator, please accept my sincere apologies Thank you again for sharing your experience, and it is our... More 

Bexhill-on-sea, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Sofitel is not a cheap hotel but you get great and friendly service, valet parking and a lovely comfy bed. The hotel is close to all the interesting areas without being in the middle of the noise. My one criticism that like so many hotels there is not enough height to hang a shirt in the wardrobe because of... More 

Helpful?
Thank Clive F
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your positive feedback, I am glad that you had a pleasant stay in our hotel, and you particularly appreciated our "friendly service"! I am sorry to read that you did not find enough height to hang your clothes, please accept my sincere apologies. Thank you again for sharing your experience, and we hope your next... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

We had great time at that city, though we didn't like the hotel that much , during the weekend the service is terrible, it took us more than an hour to get an ice bucket! The room was terribly hot and we asked for a fan, they replied that we don't have enough to give you!! Also there was no... More 

Helpful?
Thank ghadeer M
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your feedback, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that... More 

Abu Dhabi, United Arab Emirates
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

There are hotels where you don't check reviews on them, because they have a standards they won't go below. Hotels like Astoria, Ritz, Kempinski, Jumaira and others. I had Sofitel on this list earlier. I don't check because I am almost certain with their standards. But, I guess I am going to review that, Sofitel Strasbourg has a great location,... More 

Helpful?
Thank AbdulazizAlmoosa
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, I would like to thank you for your feedback, In Sofitel Luxury Hotels, we do our best so that every minute spend with us is a pleasure, that is why I am sorry to read that we did not fully meet your expectations. I noted that you have been disappointed by the Junior Suite decoration and size. As... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

A friend and I spent two days at this beautiful property. We booked based on the overall Sofitel reputation, but turns out it was in a perfect location for us as everything is easily walkable from the hotel. There's a wonderful (and calming) scent that is piped into the lobby and complimentary fruit water available. The staff was very welcoming,... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank GrnIdGirl
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your positive feedback, I am glad that you had a nice stay in Sofitel Strasbourg Grand Ile! I'm sorry that you did not locate the concierge desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Arnold Responsable Expérience Client More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Goh Restaurant
Goh Restaurant
Cuisines: French, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Goh restaurant and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 

Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 Place Saint Pierre le Jeune, 67000, Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range: $168 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Business Hotel in Strasbourg
#1 Green Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#7 Luxury Hotel in Strasbourg
#15 Romantic Hotel in Strasbourg
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