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Mercure Strasbourg Centre Gare

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Mercure Strasbourg Centre Gare
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336 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Thessaloníki, Thessaloniki, Greece
Level Contributor
291 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
Reviewed 4 weeks ago via mobile

This hotel is located near the train station and it takes only 10 minutes to get to the historical center on foot .The breakfast is excellent considering the fact that it is a small hotel.The room is small and the furniture is old but it was clean and the bed was comfortable.

Helpful?
Thank Maria K
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to review your stay at our hotel. We are very pleased that it gave you satisfaction. It is true that our hotel is not young however thank you to emphasize the cleanliness of the rooms, the comfort of our beds and the quality of our breakfasts. It is with great pleasure that we... More 

Cambridge, United Kingdom
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 2, 2016

If you don't expect much from a station hotel, this is fine, if very pricey (rack rate). The rooms are comfortable, if a bit noisy (from the hotel atrium, not traffic outside). The bar is limited, and the staff achieve the extraordinary combination of being simultaneously helpful and hostile. (We didn't vote for Brexit - honest!) And the breakfast is... More 

Helpful?
Thank Ian M
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you to leave us a comment on our hotel. We are sorry that your stay was not at the top. Could you tell us why you have this review of our staff? Thank you to emphasize the quality of our breakfast and the comfort of our rooms. See You soon La Direction More 

Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2016

Hotel with easy access(walming distances) to the shopping center and Petite France. Easy access to train and tram. Clean, with aircondition and free wifi. Very good breakfast. Friendly staff who are doi g the extra mile for the guests. The rooms are smalls and tbere is not refrigarator.

Helpful?
Thank effiekotika
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you to give us your opinion on our establishment. We are pleased that your stay with us went well and we also thank you for your kind comments. It is with great pleasure that we welcome you again with us. See you soon The direction More 

Level Contributor
394 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed July 24, 2016 via mobile

The hotel is in front of the Central Station, in an old building restored to hotel. Beautiful the entrance hall, in an old courtyard covered. The rooms are comfortable, though ours (314) was less than the declared 18sqm. But it was impossible to switch on the TV (the remote control was probably the problem) and in the bathroom there were... More 

Helpful?
Thank marcopretelli
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, We are sorry that your experience with us was not up to your expectations. Have you reported on your arrival the TV problem? Indeed it was very remote. Mercure hotels have set up the "24/24" that allows you every moment to reach a responsible and show him your problem. The slippers and bathrobes are not part of the offer... More 

Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 17, 2016

Nice modern hotel, like all other Mercure's. Nice rooms and very nice lobby. We didn't pay for breakfast, but instead just grabbed something at a local cafe. We were only staying one night. Good location to walk in the old town (Petite France), prob 6-7 mins. Hotel is right opposite the main train station if traveling by train. We drove... More 

Helpful?
Thank MariaDavidRobinson
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you so much for your positive review, we are very pleased that your short stay will be very well and the experience you tell us today reinforces our efforts on the provided daily for you. Our location is convenient accommodation to discover our pretty city. As you can tell we offer our customers a special rate for the... More 

New York City, New York
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 3, 2016 via mobile

The hotel is located directly across from the train station in Strasbourg. Although the neighborhood is much better than what one usually finds near any train stations. The rooms are spacious, very clean, with comfy beds and free Wi-Fi. Coffee and tea are provided in the room and it's just a quick 10 minute walk to the center of town.... More 

Helpful?
Thank Roldan L
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to let us review your stay at our hotel and we are very happy that it went smoothly. Each team hotel of our work every day to bring you satisfaction, thank you for pointing out the cleanliness of our rooms and the offer of tea, coffee. Our location is very significant indeed as... More 

Melbourne, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2016

hotel was just across the road from the main train station. the rooms were quiet. clean and spacious nice bathroom, just a short walk into city, beautiful city bed was really comfy ...enjoyed my stay here.

Helpful?
Thank sue B
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to give us your opinion about your stay at our hotel. We are pleased that the geographical location of our hotel and the quality of our bedding and cleanliness of your room is delighted. Thank you for letting us this very positive opinion, our work is well rewarded. See you soon La Direction More 

Manchester, United Kingdom
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 16, 2016

stayed one night as part of a great rail holiday and whilst it was good location for the train station it was what you expect for an overnight stay. Room basic food ok with a fairly standard for breakfast but nothing out of the ordinary glad it was only overnight as room small and a bit noisey as right on... More 

Helpful?
Thank brian k
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to leave us a comment about your stay in our hotel. We are sincerely sorry that your stay in was not up to your exigences.La geographical location of our hotel which is located in front of the station was at least you a good point. The direction More 

London
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 1, 2016

Mercure hotels around the world all follow the same formula. They are convenient and comfortable although they lack charm. Either you like the formula or you don't. We stayed for one night before taking a river cruise. Our room overlooked an internal atrium with reception on the ground floor so there was no natural ventilation. However, the airconditioning was effective... More 

Helpful?
Thank jimrob233
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to leave your review about our hotel. We are pleased that your stay with us is to be held in good conditions. Thank you to you to detail each service you encounter whatsoever of the room, the proposed restoration and our advantageous geographical location. See you soon. The direction More 

Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 25, 2016 via mobile

We stayed there for one night. The location is perfect . The room was clean but it smelled like smoke. The room was small which I expected for a city center hotel. After a day walking around we just wanted to sit in the lobby and have a couple of drinks and something to eat but sadly they guy that... More 

Helpful?
Thank Lovetotravel101055
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to leave us a comment on our hotel. We are very sorry that your stay is not lived up to your expectations. Have you notified the front desk to the smell of tobacco? We could perhaps have you moved. We are also sorry for your restaurant experience, our team is new and not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Strasbourg Centre Gare is located across from the main train station, 5 minutes walk from the city centre, 10 minutes walk from the scenic Petite France area and 5 km from the European Parliament. A massive glass roof spans the hotel reception and bar.The hotel features a glass elevator and offers guests a breakfast made with organic products.Other facilities include a public car park and meeting room. ... more   less 

Additional Information about Mercure Strasbourg Centre Gare

Address: 14 Place de la Gare, 67000, Strasbourg, France
Location: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $99 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Strasbourg Centre Gare 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure Strasbourg Gare Centrale Hotel Strasbourg
Accor Strasbourg Gare Centrale
Hotel Style:
#27 Luxury Hotel in Strasbourg
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Strasbourg Centre Gare staff and other travelers.
1 question
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Questions? Get answers from Mercure Strasbourg Centre Gare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Turn up the air-con if you shut the window onto the atrium to avoid early-morning disturbance.”
 of 5 bubbles IanM904, Oct 2, 2016 | Read review
“try to get one at the back or high up but we had no choice as booked part of a packeage”
 of 5 bubbles briank5, Jun 16, 2016 | Read review
“The rooms overlooking the square are lovely”
 of 5 bubbles Lapsedveggie, Apr 28, 2016 | Read review
“Rooms in the back (not overlooking the station square)are more quiet”
 of 5 bubbles Exinal, Apr 19, 2016 | Read review
“Front rooms have better view, back rooms could be slightly quieter”
 of 5 bubbles epaps, Feb 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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