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Mercure Strasbourg Centre Gare

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Mercure Strasbourg Centre Gare
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326 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 4, 2016

Hotel with easy access(walming distances) to the shopping center and Petite France. Easy access to train and tram. Clean, with aircondition and free wifi. Very good breakfast. Friendly staff who are doi g the extra mile for the guests. The rooms are smalls and tbere is not refrigarator.

Helpful?
Thank effiekotika
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you to give us your opinion on our establishment. We are pleased that your stay with us went well and we also thank you for your kind comments. It is with great pleasure that we welcome you again with us. See you soon The direction More 

Level Contributor
352 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

The hotel is in front of the Central Station, in an old building restored to hotel. Beautiful the entrance hall, in an old courtyard covered. The rooms are comfortable, though ours (314) was less than the declared 18sqm. But it was impossible to switch on the TV (the remote control was probably the problem) and in the bathroom there were... More 

Helpful?
Thank marcopretelli
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, We are sorry that your experience with us was not up to your expectations. Have you reported on your arrival the TV problem? Indeed it was very remote. Mercure hotels have set up the "24/24" that allows you every moment to reach a responsible and show him your problem. The slippers and bathrobes are not part of the offer... More 

Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 17, 2016

Nice modern hotel, like all other Mercure's. Nice rooms and very nice lobby. We didn't pay for breakfast, but instead just grabbed something at a local cafe. We were only staying one night. Good location to walk in the old town (Petite France), prob 6-7 mins. Hotel is right opposite the main train station if traveling by train. We drove... More 

Helpful?
Thank MariaDavidRobinson
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you so much for your positive review, we are very pleased that your short stay will be very well and the experience you tell us today reinforces our efforts on the provided daily for you. Our location is convenient accommodation to discover our pretty city. As you can tell we offer our customers a special rate for the... More 

New York City, New York
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

The hotel is located directly across from the train station in Strasbourg. Although the neighborhood is much better than what one usually finds near any train stations. The rooms are spacious, very clean, with comfy beds and free Wi-Fi. Coffee and tea are provided in the room and it's just a quick 10 minute walk to the center of town.... More 

Helpful?
Thank Roldan L
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to let us review your stay at our hotel and we are very happy that it went smoothly. Each team hotel of our work every day to bring you satisfaction, thank you for pointing out the cleanliness of our rooms and the offer of tea, coffee. Our location is very significant indeed as... More 

Melbourne, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016

hotel was just across the road from the main train station. the rooms were quiet. clean and spacious nice bathroom, just a short walk into city, beautiful city bed was really comfy ...enjoyed my stay here.

Helpful?
Thank sue B
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to give us your opinion about your stay at our hotel. We are pleased that the geographical location of our hotel and the quality of our bedding and cleanliness of your room is delighted. Thank you for letting us this very positive opinion, our work is well rewarded. See you soon La Direction More 

Manchester, United Kingdom
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 16, 2016

stayed one night as part of a great rail holiday and whilst it was good location for the train station it was what you expect for an overnight stay. Room basic food ok with a fairly standard for breakfast but nothing out of the ordinary glad it was only overnight as room small and a bit noisey as right on... More 

Helpful?
Thank brian k
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to leave us a comment about your stay in our hotel. We are sincerely sorry that your stay in was not up to your exigences.La geographical location of our hotel which is located in front of the station was at least you a good point. The direction More 

London
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 1, 2016

Mercure hotels around the world all follow the same formula. They are convenient and comfortable although they lack charm. Either you like the formula or you don't. We stayed for one night before taking a river cruise. Our room overlooked an internal atrium with reception on the ground floor so there was no natural ventilation. However, the airconditioning was effective... More 

Helpful?
Thank jimrob233
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to leave your review about our hotel. We are pleased that your stay with us is to be held in good conditions. Thank you to you to detail each service you encounter whatsoever of the room, the proposed restoration and our advantageous geographical location. See you soon. The direction More 

Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 25, 2016 via mobile

We stayed there for one night. The location is perfect . The room was clean but it smelled like smoke. The room was small which I expected for a city center hotel. After a day walking around we just wanted to sit in the lobby and have a couple of drinks and something to eat but sadly they guy that... More 

Helpful?
Thank Lovetotravel101055
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to leave us a comment on our hotel. We are very sorry that your stay is not lived up to your expectations. Have you notified the front desk to the smell of tobacco? We could perhaps have you moved. We are also sorry for your restaurant experience, our team is new and not... More 

Montreal, Canada
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 21, 2016

Hotel is situated opposite the train station and within walking distance to the old town and the Cathedral. Also nearby to cafes and a Macdonalds, even have a small supermarket and fruit market nearby for convenience. The room we stayed in was small but comfortable, with enough space to hang clothes in a wardrobe. A safe is at your disposition... More 

Helpful?
Thank doll541
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to leave your review about our hotel. We are pleased that your stay at our hotel brought you much satisfaction. Our daily work is rewarded and your comments make us want to continue in this voie.Merci. The geographical location of our hotel allows you to enjoy our beautiful city in a few steps... More 

Fairfax Station, Virginia
Level Contributor
277 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed May 18, 2016

Enjoyed the location only one street over from the main street and a very easy walk to the old town area. Small lobby but very helpful staff. Breakfast area on the 7th floor. Rooms were a nice size and very quite area. Had no restaurant but could order from a very reasonable menu that was from the Ibis hotel right... More 

Helpful?
Thank maevans70
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you very much for your comments, we are pleased that your stay went smoothly. We work every day popur thus satisfy our customers. See you soon. The direction More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Strasbourg Centre Gare is located across from the main train station, 5 minutes walk from the city centre, 10 minutes walk from the scenic Petite France area and 5 km from the European Parliament. A massive glass roof spans the hotel reception and bar.The hotel features a glass elevator and offers guests a breakfast made with organic products.Other facilities include a public car park and meeting room. ... more   less 

Additional Information about Mercure Strasbourg Centre Gare

Address: 14 Place de la Gare, 67000, Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg
Price Range: $102 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Strasbourg Centre Gare 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure Strasbourg Gare Centrale Hotel Strasbourg
Accor Strasbourg Gare Centrale
Hotel Style:
#27 Luxury Hotel in Strasbourg
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