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Hotel Vendome

Traveler (84)
Room & Suite (38)
Dining (4)
Certificate of Excellence

About

#39 of 135 hotels in Strasbourg
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free internet
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
24-hour front desk
Wifi
Public wifi
Internet
Breakfast in the room
Non-smoking hotel
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Room features
Non-smoking rooms
Air conditioning
Safe
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Classic

Location

Full view
100Great for walkers
Grade: 100 out of 100
124Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
237Reviews
5Q+A
11Room tips
Traveler rating
  • 75
  • 129
  • 21
  • 3
  • 9
Time of year
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Popular mentions
This is very Nice Hostel,Very Nice location,very close from Amaizing Gare Central,Thank you very match for theim,and very clean,Amaizing room,Wonderful street,very comfy,this is very,very Nice place,THANK you very match and MERCI BOKU !!!!!
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Very friendly service and great location right next to train station. Rooms are clean and functional. However wifi is very slow. It was too slow to log on to my work email. I measured it to only 0,5 Mbs in my room.
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We booked a room through the hotel's official website about a month and a half before our trip to see the Strasbourg Christmas markets. A week before our arrival we received an email where we were informed of the cancellation of our reservation without any explanation. We immediately called the hotel to find out what the problem was. The person who attended us (who at some point in the conversation identified himself as the manager), at first did not find our reservation (which made us suspect some type of scam since to guarantee the reservation you have to give the information of your credit card). When he finally found it, his only explanation was that although our reservation was 1 month and a half before and we had received a confirmation email, they had not received the reservation from their official website until the day before. The hotel was fully booked and they had no room for us. Although the fault was his official website, he did not offer us any kind of solution, he only said it was not his fault and he was very rude. It is the first time in my life that something like this has happened to me, that a hotel cancels the reservation unilaterally 1 week before the trip. The worst thing was that they did not offer us any kind of solution, they washed their hands of the problem even though they caused it. We had all our trip planned (plane and train tickets paid since the stay in Strasbourg was part of a route). It was a very stressful time for us to have to look for a new accommodation a week before traveling and in a busy time of the year, or decide to lose everything we already paid and not travel, all because of the hotel that don't take on responsability of the problem they had created. We were finally able to find a new accommodation, but at a much higher price. We DO NOT RECOMMEND THIS HOTEL because in case of any problem don't take on responsability (I repeat, we reserve through their website and not through other booking websites), they do not offer any kind of solution or compensation
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Hotel Vendome is a brilliant choice if you're arriving by train as it is only a minute's walk from the railway station yet we could not hear the trains. Petite France and the Cathedral are less than 10 minutes from the hotel. Plenty of cafes/restaurants close by. Friendly, helpful staff on Reception. Rooms are comfortable, however there were no tea/coffee making facilities.
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Hotel is placed right opposite the Central train station, just a minut away from it. Very convenient for a short stay. My room was very nice, with all necessary ammenities. Although hotel was full, I have not heard a single sound from the neighbouring rooms, which means a good sound isolation. Room was clean and cleaned every day. Very comfortable bed. Bathroom was a bit smaller then usual but not uncomfortable small and was eqipped with basics. The room was well heated. Staff is very pleasant and more then helpful. A receptionist lady did quite a job trying to find out any information about my lost luggage and she really invested her time and nerves in this. Finaly, the price was very affordable for a place on this location and for quite good conditions and service.
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PRICE RANGE
$68 - $98 (Based on Average Rates for a Standard Room)
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
48
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