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Etrop Grange

Thorley Lane, Manchester M90 4EG, England
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Etrop Grange
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899 Reviews from our TripAdvisor Community

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North Yorkshire, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Character full room, very close to airport. Easy transfer to terminal. Friendly helpful staff made a change from the big impersonal hotel chains. Nice restaurant ,the food was good. Some of the decor is a bit dated but it adds to the character of the place.

Helpful?
Thank lorrainep67
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear lorrainep67 Thank you for posting a review regarding your pre-flight stay. I was pleased to read that you enjoyed your stay and thank you for mentioning the restaurant and our friendly staff. I hope you had an enjoyable holiday and that you will stay at Etrop again very soon. Best wishes Sally More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Well what can I say this hotel is absolutely lovely, from the moment you arrive to when you are leaving the staff are so helpful, nothing is too much for them they go out of there way to help. The welcome is lovely, the rooms are absolutely stunning !! They have thought of all the things you need in a... More 

Helpful?
Thank Kelljacko1
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Keljacko1 Thank you for taking the time to post a review following your recent stay. I was delighted to read that you found your stay relaxing, the staff helpful and friendly and that your every need was catered for. I will share your review with the rest of the team and hope that we will have the pleasure of... More 

North Wales, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I've stayed here a few times - essentially when I have an early flight from Manchester airport - and it is perfect. Clean rooms, friendly staff. Also great car park deals. They shuttle you to the airport and then bring the car to the terminal when you are back. Restaurant used to be high quality but has slipped slightly this... More 

Helpful?
Thank Gastronome P
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Gastronome P Thank you for posting a review following your recent stay. I was pleased to read that you enjoyed your stay and that our proximity to the airport, car parking and shuttle service provide an ideal pre-flight stay. I note your comments regarding the restaurant. We constantly review our products and services and guest feedback is always valued... More 

Huddersfield
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my second overnight stay at this hotel and I can highly recommend for a stay before a holiday departure. This time we used the holiday car parking too. The hotel is as said previously a little tired but spotless Have previously had a double room this time a twin Both were spacious and had comfy beds. Good meals... More 

Helpful?
1 Thank Lynda F
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Lynda F Thank you for your detailed review, I am sure your review will assist other travellers when they are looking for airport accommodation. I was delighted to read that you enjoyed your stay and thank you for recommending the hotel to other travellers. Hope you had an enjoyable holiday and that you will stay with us again soon.... More 

Manchester, United Kingdom
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

I attended this venue for a staff meeting with my company after having previously attended. We had booked a bigger room as the small meeting room was too cramped for our needs however it was given away to another company at the last minute. They told us off for not sticking to the itinary last time so we did and... More 

Helpful?
Thank JethroJohn
Manchester, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

i have just come back from spending a night at the etrop grange and have to report mixed emotions this was a birthday night for my wife, i had initially booked in for a meal and then decided to stay the night as well, on arrival we were met by staff who held our luggage (suit bag overnighter) while we... More 

Helpful?
Thank yermayn
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Yermayn Thank you for taking the time to post a detailed response following your recent stay. I was delighted to read that you found your room warm and comfortable and that you enjoyed breakfast, afternoon tea and dinner during your stay. We appreciate your comments about the décor and furnishings - we already have started a refurbishment exercise to... More 

Galashiels, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels I have ever stayed in! I had a large room with baldaquin four poster large double bed with the best mattress ever. Room was nicely furnished and very clean, with a large bathroom and nice shower. Room service was impeccable, prompt and very frendly and the breakfast was delicious. Hotel was very well located very... More 

Helpful?
Thank Daniel B
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Daniel Thank you for posting a review following your stay. It is always a pleasure to read reviews that mention the standard of service provided by our hard working staff, I will share your review with the rest of the team. I am sure that your review will assist other travellers who are looking for accommodation in the area,... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

A very tired hotel. The room we had was dirty - hair in sink, behind loo, and on bathroom floor. Dirty towel left on floor behind door. Room otherwise well equipped. Service at breakfast a little patronising at one point over hot breakfast and coffee cold. Should have realised at Oct booking lost and only by chance found this out... More 

Helpful?
Thank Christopher4747
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Christopher4747 Thank you for providing feedback following your recent stay. I am sorry to read that your overall experience did not live up to your expectations. Please accept my apology for the failure on our part to make your stay a memorable one and rest assured that your comments are very important to us as they help us improve... More 

UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Went for afternoon tea with my family, and it was good. We were put in the conservatory which was not as nice as the restaurant and a bit devoid of atmosphere but it was very quiet. Nicely cut sandwiches and a good range of cakes, and scones with the obligatory jam and cream (unfortunately not clotted cream which would have... More 

Helpful?
Thank KLWARW
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear KLWARW Thank you for posting a review following your visit for afternoon tea. I was pleased to read that you enjoyed the experience and note the comment regarding clotted cream. I hope that you will visit us again soon. Kind regards Sally Walker More 

Buckinghamshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Very tired hotel. First room I was offered had holes around the window (which reception seemed to be aware of when I asked to be moved). Dinner was okay but the hotel was stone cold. Aircon unit busted. Some poor DIY. Would only recommend for cheap airport parking. Blokes, don't bring the wife as she won't be impressed.

Helpful?
1 Thank untimention
Sally W, Area General Manager at Etrop Grange, responded to this review

Dear untimention I am sorry that you did not enjoy your stay and thank you for providing feedback which enables us to review the products and services we offer to our guests. I appreciate your comments about the décor and furnishings – we have already started a refurbishment programme to address the issues you have raised. The second phase of... More 

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