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The Principal Manchester

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The Principal Manchester
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137 Reviews from our TripAdvisor Community

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Showing 132: English reviews
london
Reviewed yesterday NEWvia mobile

Am staying at the principal for 3 nights Unfortunately placing a bar/meeting in the centre of the hotel atrium means all the rooms are noisy I can look out of my room and see the bar below and hear it through the double glazing . Maybe if u need a quiet night they have rooms else were , like another...

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Thank James B
Reviewed yesterday NEWvia mobile

Amazing hotel located just outside the theatre on ritz academy. Gothic and historic in appearance and the rooms were spacious, clean and modern. A tuck box with free snacks was a nice touch. The hotel is also haunted and we experienced spooky goings on in the bathroom which added to the experience. The reception area is a thing of beauty...

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Thank Wayneleedsfan1
London, United Kingdom
Reviewed 2 days ago NEW

Extremely disappointing. A very noisy, pokey and dark room. Terrible breakfast and if you happen to be GF, even the bacon somehow has has gluten in it. If you don't care about sleeping, eating decently or being ripped off, then the Principal is for you.

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2Thank MJB12016
Reviewed 3 days ago NEWvia mobile

I could NOT recommend this hotel highly enough. The staff, the rooms, the atmosphere, the food was all phenomenal! When we arrived the reception staff were fantastic and attentive, upon finding out it was my birthday our room was instantly upgraded and a little something was being sent to our room (which unfortunately we never received but with three separate...

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Thank Heather T
ThePalaceHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Heather T I was delighted to read your wonderful review and I am so pleased that your experience exceeded your expectations in so many areas. I am sorry that we didn’t deliver the birthday treat that we mentioned. I will be certain to pass your comments about the food on to our kitchen team who will be thrilled with...

Reviewed 3 days ago NEWvia mobile

I stayed here for one night for a 2 day business meeting which was also held at the hotel. I personally found the hotel fabulous, but some of my colleagues experienced issues, hence it missing a 5* review. On arriving was met by a pleasant door man who opened the door and offered us assistance with luggage and pointed us...

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Thank The P
ThePalaceHotelMcr, Manager at The Principal Manchester, responded to this review

Dear The P Thank you for your wonderful recommendation, I am thrilled to learn of the many aspects of your stay which you enjoyed. I am disappointed that the experience of some of your colleagues did not reflect your personal experience and had they spoken to a member of the team at the time we would have dealt with any...

Manchester, United Kingdom
Reviewed 3 days ago NEW

We had our annual Chriistmas Party again at the Principal Hotel. Last year was excellent on all levels. This year our entire party of colleagues were extremely unhappy! We arrived at 7.00 pm and were pointed in the direction of a room to have pre-Party drinks. This comprised of only a room with half a glass of an unknown Christmas...

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3Thank Karen j
ThePalaceHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Karen j I am so sorry to learn of your disappointment with the Christmas party. On special occasions such as this we always hope that all our guests will enjoy a memorable experience. I would welcome the opportunity to discuss this with you to make amends. You are welcome to contact me directly on Matt.Townley@theprincipalhotel.com. We received excellent feedback...

Leicester, United Kingdom
Reviewed 4 days ago NEW

Amazing hotel. reception was efficient. Loved the horse in the entranceway. Christmas tree was being decorated. Fantastic newly refurbished bedroom with 2 double beds. Fresh milk in fridge and great Neals Yards toiletries. Excellent breakfast. Large bar area which was busy. Great position closed to Oxford Road Station. It had a good atmosphere. Thanks

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1Thank 0Sooty
ThePalaceHotelMcr, Manager at The Principal Manchester, responded to this review

Dear 0Sooty Thank you for such a delightful review. I am thrilled that there were so many aspects of your stay that you enjoyed. I hope you visit us again soon. Kind regards. Matt Townley, Hotel Manager

Luton, United Kingdom
Reviewed 4 days ago NEW

The buildings is architecturally stunning and the Hotel has been recently renovated. The rooms are large and clean with good amenities and the staff are excellent. The location is excellent for city center. When I checked in, the room I was assigned was good but the WiFi was not working so I phoned the front desk to complain. My call...

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Thank Farooq S
ThePalaceHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Farooq S Thank you so much for taking time to post a review following your stay with us. Carlos was absolutely delighted to read your very kind words! I have thanked him personally for being so thoughtful. We all hope that you will return to stay with us again in the future. Kind regards. Matt Townley, Hotel Manager

Paris, France
Reviewed 5 days ago NEWvia mobile

The principal is situated in an old insurance building, a very cool location, with a great bar and restaurant. We just missed the excellence in service you got in a 5* in Switzerland, London or the Cote d'Azur. For ex., I asked at the bar and the concierge fur a cigar cutter; reply: 'sorry, all we have a scissors (and...

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3Thank T2Paris
ThePalaceHotelMcr, Manager at The Principal Manchester, responded to this review

Dear T2Paris Thank you for taking time to write about us following your recent stay. We have now acquired cigar cutters. Like you, I was surprised that we couldn’t locate any! I am also sorry that we didn’t provide heating when you went outside. I hope you will visit us again next time you are in Manchester – simply let...

Reykjavik, Iceland
Reviewed 5 days ago NEW

The location is great so easy to get there, lovely staff, charming history with amazing rooms and a good hotel bar. What more can you ask for? ohh food, yes the food was good. I am staying there next time I visit Manchester.

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Thank AsgeirHaukur
ThePalaceHotelMcr, Manager at The Principal Manchester, responded to this review

Dear AsgeirHaukur Thank you for your very kind comments about your stay with us here at The Principal Manchester. And it’s wonderful that you enjoyed the food – we all have to pace ourselves at this time of year, with so many festive food temptations available! I’m so pleased to hear that you’ll be returning and I look forward to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Principal Manchester is a fabulous Grade II listed building initially built for The Refuge Assurance Company in 1895. Many of the 270 loft style bedrooms and suites have original features and all rooms have modern touches such as smart TVs and free internet access. The Refuge Dining Room and Public Bar is curated by DJs turned restaurateurs Luke Cowdrey and Justin Crawford of the award winning Volta restaurant in West Didsbury. Featuring small plates and large sharing dishes the food is influenced by the global travels of Luke and Justin. The hotel includes 17 meeting and event spaces including the largest hotel ballroom in the northwest of England. ... more   less 

Additional Information about The Principal Manchester

Address: Oxford Road, Manchester M60 7HA, England (Formerly The Palace Hotel)
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range: $115 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal Manchester 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Palace Hotel Manchester
Hotel Style:
#29 Luxury Hotel in Manchester
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Questions & Answers

Here's what travelers have asked, with answers from The Principal Manchester staff and other travelers.
15 questions
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Greater Manchester, United Kingdom
3 months ago

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Questions? Get answers from The Principal Manchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid having a Reception event here unless you have checked all arangements for your event carefully”
 of 5 bubbles 50Karenj50, 3 days ago | Read review
“Ask for rooms on 1st Floor”
 of 5 bubbles farooqs508, 4 days ago | Read review
“Try for third or fourth floor rooms to avoid noise from bars opposite the hotel”
 of 5 bubbles lynne-friend, 1 week ago | Read review
“Choose a higher floor if possible”
 of 5 bubbles 216jordanb, 2 weeks ago | Read review
“Ask for a room that doesn't face onto Oxford St.”
 of 5 bubbles TheForrestGump, 2 weeks ago | Read review
5 of 5
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