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The Principal Manchester

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The Principal Manchester
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377 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Wirral
Reviewed yesterday NEW

This used to be the Palace hotel but has been taken over by a chain and is now the Principle. It has seen much improvement to the facilities and is well worth a stay. Conveniently situated close to Oxford road train station and just a short stroll to the Deansgate area with bars and restaurants. The rooms are spacious and...

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Helpful?
Thank Keith F
Shanghai, China
Reviewed yesterday NEW

The room was lovely - very clean - spacious (deluxe upgrade option). Staff were pleasant - polite and helpful - even though we checked in after midnight. The hotel is really beautiful Breakfast was excellent and plenty of choice - a la carte or buffet options. The Sunday lunch wasn't great - they were very busy due to Mother's Day...

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Thank sueinshanghai
Reviewed 2 days ago NEWvia mobile

Stayed here a couple of times now, great rooms, helpful staff cracking breakfast, a gym, cool decor and ambience. Retro chic and great value love it, please don't change a thing. You can work and stress ready to face the stresses of the day.

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2Thank Sami R
London, United Kingdom
Reviewed 2 days ago NEW

We stayed at The Principal for 1 night and we were very happy with our stay. The rooms are very spacious and clean and the ceilings are so high. It was a bit of a walk to our hotel room as the hotel is very big but that wouldn't stop me from staying at the hotel again. The staff from...

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1Thank Sharan N
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Sharan N Thank you for taking the time to provide feedback on your recent stay. I am delighted to hear that you were happy with your room and your stay overall. As you have stated, our hotel is large so sometimes there can be a longer walk to certain rooms, however, should you prefer a room nearer to reception...

Reviewed 2 days ago NEWvia mobile

Just back from this great hotel. This amazing hotel is in a great location in the centre of Manchester. Very close to both Picadilly and Oxford Rd Stations, the hotel is very styish and has a modern yet classic feel. The room we stayed in was massive, very clean and functional. Lovely bathroom with a deep bath which many hotel...

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1Thank Rury_Glasgow
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Rury_Glasgow Thank you for your very kind comments about your recent stay and about the service from our team. I am so pleased that you intend to return when you are next in Manchester, and I look forward to welcoming you back. Warm regards. Matt Townley, Hotel Manager

Reviewed 2 days ago NEW

Nice period hotel with plenty of interesting features. Room nice and spacious. Aircon a bit fiddly to master but did work. Reception staff attentive and helpful Breakfast brilliant and good quality food

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1Thank Chris M
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Chris M Thank you for taking the time to provide feedback on your recent stay. I am very happy to hear that you enjoyed your stay and pleased that you mastered the air conditioning! Should you return and have any issue with the workings of anything in your room, please don't hesitate to contact the reception team who would...

wales
Reviewed 2 days ago NEW

I have stayed at this hotel twice now and love the décor and friendliness of the staff here. The breakfast is very good and the prices in the hotel bar are good in comparison to many other hotels of this standard in the city. The rooms vary in size but the facilities remain the same, and have quirky décor and...

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Thank Sharron
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Sharron I am sorry to learn of your disappointment with your recent stay, especially that you have received no response to the follow up email you sent. Would you please send your contact details to me at matt.townley@theprincipalmanchester.com so that I can contact you personally to discuss your experience in more detail? I look forward to hearing from you....

Chester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed overnight on a midweek works night out. Having seen the photos on the site and then the price of the deal I was worried that there was going to be a catch. There wasn't. This is a fabulous hotel with one of the most impressive lobbies I've ever seen. The rooms are equally impressive. Check-in and very early checkout...

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1Thank Sion S
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Sion S Thank you for taking the time to recommend our hotel. I am delighted we were able to provide you with an enjoyable experience and I hope that you are able to return soon to sample the bar and restaurant, which I am sure you will also enjoy. Best regards. Matt Townley, Hotel Manager

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

I managed to get this place on a cheap last minute deal and I almost wish I hadn't because it has spoilt me for anywhere else! It has been an awe inspiring experience literally! The entire building is truly stunning and steeped in history, the breathtaking entrance, stonework, incredibly high ceilings (even in my room the windows seemed about 50ft...

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1Thank Ipso_Jacko
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Ipso_Jacko Thank you for such a wonderful review. I am thrilled that we were able to provide you with an "awe inspiring experience"! I will certainly be passing your comments on to the team. I do hope we can welcome you back again, so please do check future room rates, as we would love to have you back to...

Reviewed 4 days ago NEW

The first impression when you walk into the lobby is great. The building and the decoration are amazing however the service we received was disappointing. We booked a twin double room instead of a double bed room just because the twin room said it had city views. At our arrival we were given a room in the ground floor that...

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1Thank Laurasalvia
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Laurasalvia I am sorry to learn of your disappointment with your recent stay. I would appreciate it if you would send your contact details to me at matt.townley@theprincipalhotel so that I can contact you to discuss your concerns with you personally, in more detail. I look forward to hearing from you. Warm regards. Matt Townley, Hotel Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Principal Manchester is a fabulous Grade II listed building initially built for The Refuge Assurance Company in 1895. Many of the 270 loft style bedrooms and suites have original features and all rooms have modern touches such as smart TVs and free internet access. The Refuge Dining Room and Public Bar is curated by DJs turned restaurateurs Luke Cowdrey and Justin Crawford of the award winning Volta restaurant in West Didsbury. Featuring small plates and large sharing dishes the food is influenced by the global travels of Luke and Justin. The hotel includes 17 meeting and event spaces including the largest hotel ballroom in the northwest of England. ... more   less 

Additional Information about The Principal Manchester

Address: Oxford Street, Manchester M6O 7HA, England (Formerly The Palace Hotel)
Location: United Kingdom > England > Greater Manchester > Manchester
Price Range: $113 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal Manchester 4*
Number of rooms: 275
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Also Known As:
Palace Hotel Manchester
Hotel Style:
#14 Luxury Hotel in Manchester
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Questions & Answers

Here's what travelers have asked, with answers from The Principal Manchester staff and other travelers.
20 questions
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Questions? Get answers from The Principal Manchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take the deluxe option - room was lovely - make sure you ask for one bed though as the doubles are small queen beds”
 of 5 bubbles sueinshanghai, yesterday | Read review
“Ask for rooms that face the back of the hotel as the ones facing Oxford Street are very noisy, specially on a Friday or Saturday night.”
 of 5 bubbles Laurasalvia, 4 days ago | Read review
“Check bed size??”
 of 5 bubbles EB33Nj, 1 week ago | Read review
“Ask the staff for information on its history, it was really interesting.”
  • such cool furiture, it was a big trunk that opened up with tea/coffee and complimentary snacks
 of 5 bubbles Lucyb1981, 1 week ago | Read review
“Ask for a room not on the street side of the hotel”
 of 5 bubbles Mshogg, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question