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Velvet Hotel

Traveler (716)
Room & Suite (477)
Dining (45)
Certificate of Excellence

About

#18 of 122 hotels in Manchester
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
In the heart of Manchester's city centre on bustling Canal St, a stones throw from Piccadilly train station, amidst lively & vibrant bars & close to the main shopping area. The bespoke 19 bedroom hotel, occupies the four floors above the bar & restaurant, offering individually designed 'Velvet King' rooms, three 'Balcony King' rooms overlooking Canal St and three luxurious 'Penthouse Suites'. Experience & enjoy a warm, welcome from our friendly & experienced staff, whether visiting us for business or pleasure. Now Open Marco Pierre White Mr White’s English Chophouse based in the basement of the hotel, Marco's Chophouse gives a nod to tradition and centres on serving succulent cuts of meat from steaks and chops to the finest pies. Open Wednesday - Sunday for Lunch and Dinner; Breakfast from 7:30am to 9:30am midweek and Sat/Sun from 8:30am to 10:30am; Brunch from 10am Friday & Saturday.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Babysitting
Breakfast Available
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming

Location

Full view
100Great for walkers
Grade: 100 out of 100
241Restaurantswithin 0.3 miles
61Attractionswithin 0.3 miles
2,048Reviews
15Q+A
100Room tips
Traveler rating
  • 1,429
  • 413
  • 114
  • 49
  • 43
Time of year
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  • English
Popular mentions
Me and my wife stayed here for 1 night as we were attending a concert at Manchester Arena. I used a local NCP carpark (£25 a night) and then made our way to the hotel where we were greeted by very friendly hotel staff, paid our £50 deposit and went to our room (21). The room
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Response from Velvet_MCR, Front Office Manager at Velvet Hotel
Responded 3 days ago
Thanks for taking the time to give your feedback. I'm sorry to hear the room was not up to the standard you've come to expect from us. Please accept our apologies regarding the contact lens found next to the bin and seems like the mini fridge might have been unplugged so milk didn't last till the following morning, but a quick call to reception and team bring a fresh one. I have personally addressed the issue with our housekeeping manager to ensure this won't happen again. All our TV's are connected to the WiFi and to use any of the apps a personal log in is needed, apologies, not sure what happened at that moment, our reception team is on hand 24 hours, if there is anything at all you want to bring to our attention you can do this anytime so that we can try and resolve at the time. As part of our complimentary items unfortunately we don't offer instant coffee sachets as we have a coffee machine in each room, provided with refillable Illy capsules. After inspecting the coffee machine we couldn't find any fault and it was working fine. Apologies, but due to a shift pattern one of our managers was't quick enough to discuss this before you decided to leave a review. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Kind Regards,
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Overall I was very satisfied with everything. Friendly staff and cosy clean rooms with very cool interior. Nice neighbourhood at the heart of Manchester’s gay district. However, the walls were very inefficiently soundproof so we could hear the neighbours very loud and clear. But
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Review collected in partnership with this hotel
Response from Velvet_MCR, Front Office Manager at Velvet Hotel
Responded 3 days ago
Dear Pioneer, Thank you so much for taking the time to write this fab review! We are so glad you enjoyed your stay here, and in particular, your very kind words about our team. We look forward to seeing you again very soon. Warm Regards Velvet Team
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We enjoined the hotel . It was clean and comfort. The location was excellent. We travelled for a two days trip for business and pleasure and we loved the fact that we could move easily around the city center.
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Review collected in partnership with this hotel
Response from Velvet_MCR, Front Office Manager at Velvet Hotel
Responded 3 days ago
Dear Discover, Thanks for your lovely comment on your recent stay. We appreciate your comments and pleased you enjoyed your stay here at Velvet, it was a pleasure. We'll look forward to welcoming you back soon! Warm Regards Velvet Team
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This hotel is fabulous they really do go the extra mile. Sarah the receptionist when’s out of her way to sort out a problem with restaurant making phone calls calling us to advise of the successful outcome. The location could not have been better. The room was spotless land a
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Response from Velvet_MCR, Front Office Manager at Velvet Hotel
Responded 1 week ago
Dear Turtle3013, Thank you so much for taking the time to share such wonderful feedback with us! We are pleased to read how much you enjoyed your stay here and found Velvet "Fabulous" in all aspects. Sarah will be thrilled to hear your positive comment! We work very hard every day to ensure our guests feel very well looked after. We would love to see you back on your next trip to Manchester. Kind Regards Velvet Team
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Had a fantastic stay at this brilliant haven of luxury! Friendly, helpful and attentive staff made my stay totally perfect!. The room was fantastic, comfortable and well appointed, breakfast was amazing! The extra touches made for the most fantastic stay!. 100% recommended by
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Review collected in partnership with this hotel
Response from Velvet_MCR, Front Office Manager at Velvet Hotel
Responded 1 week ago
Dear James, Thank you so much for taking time to write this amazing review! ! We are very pleased to read about the superior service you have received during your recent visit, the whole team was thrilled to receive your compliments! We are a happy team and our goal is to provide an exceptional stay for our guests. We will be looking forward to you returning so that we can provide you with another unforgettable experience. Warm Regards Velvet Team
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PRICE RANGE
$111 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velvet hotel manchester
LOCATION
United KingdomEnglandManchester
NUMBER OF ROOMS
19
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