The service at the hotel was 5 star and I cannot fault it and the location is excellent...

Stayed here for one night over the Easter weekend - the hotel is a great location situated in the heart of Chipping Campden, everything is right on your doorstep from this hotel!...

...(Management please supply brown gluten free bread, white is abysmal) The location is second to none and despite all the snow we were able to get out into the hills straight from the hotel in fact once we were parked, the car wasn’t used until we made our way home...

I was slightly nervous, as a few online reviews seemed to be a bit hit and miss... however, our experience was one of wonderful staff, a really delightful hotel, excellent location and amenities...

Lovely location and a well maintained and appointed premises...

This hotel is in a great location on the high street, it’s lovely to have the option to eat in many different cafes, pubs & restaurants within a short walk... Overall a reasonably priced stay, in a comfortable boutique hotel in a great location...

...The location is brilliant, very central and the area is very picturesque...

The hotel has a fantastic location in the centre of the village with parking...

...Great location, lovely building, beautiful grounds...

...According to the website this is a ‘tranquil suite with a ‘roaring’ log fire perfect for when you need a little extra indulgence’ but apparently only if you visit at the right time...

...Decor could do with a paint touch-up throughout and windows need renovation...

...The champagne served when we arrived set the scene for the fine afternoon tea...

Lovely staff, great food, very nice room...

...Room is clean, well designed and relaxing to be in...

The hotel room we had was two storey and very smart, stylish and comfortable... Plus glass of Prosecco brought to the room!...

...The hotel itself had good environment with a nice garden...

...Chaise lounge, desk for working, fireplace etc...

...On arrival the nut allergy was acknowledged by a member of staff and we were seated in a quiet, quite dark room away from the busier main room in which a saxophone player was playing, which was a bit of a shame as there were free tables in the room and it looked like it had a bit more atmosphere...

...The hotel is warm & cosey, the rooms are comfortable & interesting but could do with some TLC... We were given nice robes, slippers & slippers... The facilities are limited to a small pool & steam room, the sun loungers & environment was lovely though... But the pub had lovely open fires & would be lovely for drinks...

...I rate this 4 stars rather than 5 because the room was a little tired...an aesthetic rather than functional issue, the lighting system in the room was a pain and I would have liked to have seen the restaurant offer vegetarian choices for dinner...

...A charming receptionist, showed us to room 17, very comfortable, spacious , with a large en-suite, very well equipped and stylishly decorated...

...Beautiful room and lovely friendly staff who made us feel very welcome...

Comfortable and finely appointed hotel, restaurant and Bistro bar...

...However, the room we had was very tired, with paint peeling off the walls and scuff marks all over the woodwork and walls... It was such a shame as the room was big, the bed was comfortable and the shower was really nice and powerful... But I really don't think the hotel should be putting guests in the room we stayed in, due to the state of the walls, woodwork and blind...

I booked a last minute getaway hoping to have a relaxed day/night in the Loughborough ‘suite’ but sadly the expectations set from the website did not match reality... We did receive help with our luggage to our suite... Room was much more than ‘shabby chic’ with one of the sofa cushions was not even done up...

...Probably the best place to stay i Chipping Campden. Our room was very cozy and spacious with an amazing bathroom with a great view from the bathtub...

...The welcome was not personal, cold in fact, room not ready, ‘we don’t guarantee, go somewhere else and come back’ One member of staff basically shouting at some Japanese guests that they had not booked the right breakfast option, in front of house... Shown to room but told we may not take this route in the future, think yourselves lucky!... The room is in need of an update, there is mould growing on the silicone in the bathroom and the suite is very aged... We returned to our room to relax before our journey home but the occupiers above us left their yapping dog in the room for 1.5 hours...

...We stayed 2 nights in a top floor room (21) Parking was no issue and there was a warm welcome and help with luggage... Spacious bedroom and en-suite (big bath with shower over, would have preferred a large standalone shower)...

...The hotel is located on the high Street of Chipping campden... The room we had was the junior suite, which had everything we needed.. Staff were very helpful and professional...

The hotel room we had was two storey and very smart, stylish and comfortable... We paid for room, use of the pool, treatment, dinner and breakfast... Plus glass of Prosecco brought to the room!... Steam room was too steamy to go in!...

...Stayed here for one night over the Easter weekend - the hotel is a great location situated in the heart of Chipping Campden, everything is right on your doorstep from this hotel! The room was spacious and well kept, the staff were friendly and couldn’t do enough for you...

...The room was very generous in size and the bed was large and incredibly comfortable...

...The reception staff on arrival was really unhelpful, our room wasn’t ready which is fine as we were early However no info on hotel, no offering to store luggage, no info on car parking and where we needed to go...

...The steam room was also not working... If the receptionist was not told by a guest the steam room would not have been turned on...

...We paid extra for a superior room and it was very, very nice. Large room with a massive bathroom with bath and shower on the top floor... Chaise lounge, desk for working, fireplace etc... Not cheap, but we wanted to pay a bit extra for somewhere nice and that's what we got...

Well run hotel with nice garden, large rooms and an airy breakfast room... The room (#1) was large and on two levels and though the bathroom had a bath/shower rather than a shower enclosure was very pleasant overall with a comfortable bed...

...Our room wasn’t a double as booked but two singles pushed together, the bathroom was really old and had mould and badly chipped and stained paintwork etc...

...We then checked into our room which was lovely and spacious, I will however say that the bathroom wasn’t very clean...

...The hotel is warm & cosey, the rooms are comfortable & interesting but could do with some TLC...

We stayed here for a Friday and Saturday night... The room was nice, a good size, quiet with good AC... I rate this 4 stars rather than 5 because the room was a little tired...an aesthetic rather than functional issue, the lighting system in the room was a pain and I would have liked to have seen the restaurant offer vegetarian choices for dinner...

...What a find……in the middle of Chipping Camden, it’s a very attractive house, quiet, 27 rooms and free parking outside the front door. A charming receptionist, showed us to room 17, very comfortable, spacious , with a large en-suite, very well equipped and stylishly decorated...

...We paid just under £300 for the night, and our room had stains above the bed, the window sill had large sections of paint missing…... We had two bottles of water in our fridge, but our friends who stayed in the room next door only had 1… so when we returned from the wedding, they had to share one bottle between them... Staff were friendly, but massively overpriced and very disappointing!...

...Room was very tired and dirty in places. Exposed gripper rods between the bedroom and bathroom which we both injured ourselves on...

...We choose to visit this hotel we phoned Up to book a Friday night stay to be told all Fridays and Saturdays are fully booked for the for seeable future by a very abrupt man . Told to look for something else as this was a popular hotel ... On putting phone down I immediately went to hotel website and went through the availability on the hotels webpage to surprise surprise it would allow me book a Friday night if I was paying ...

...If you are an electric car driver and you are relying on the car chargers working or receiving any help to get them working I would not stay at this hotel... Again not the ‘extra bit of indulgence and cosy hospitality’ I was hoping for and promised on the website... I totally understand covid has hit the industry hard but basic customer service skills have to be a must in a four star hotel At £388 night inc the food and drink voucher I would have expected much more and although we are planning to return to the cotswold we will stay elsewhere next time...

...The hotel side of it was a bit of a let down. At 16:30 we had a cream tea booked in, which was delicious, though not enough jam……we’d both missed lunch and wanted a sandwich but they refused to make us one unless we upgraded to a full afternoon tea each, which we didn’t want...

...It was such a shame as the room was big, the bed was comfortable and the shower was really nice and powerful. But I really don't think the hotel should be putting guests in the room we stayed in, due to the state of the walls, woodwork and blind...

...The return for our anniversary this July was flagged up with the hotel well in advance and we were looking forward to another personal and happy stay; at over £430 for our one night stay in a cottage, that should have been possible, another £275 spent on treatments at the Spa; just one night, a lot of money... The menu was severely limited (not the one on show on reception) inflated in price and very disappointing... On checkout, we were not asked about our stay, just presented with the bill... We were really disappointed that the team at CHH had let us down on a very important date for us and cannot understand the market the hotel is looking to attract or how they justify such charges...

Went today (Tuesday 11 July 23) for a Champagne Tea for Two...

...We booked on a Monday for a Tuesday night stay...

...We paid for room, use of the pool, treatment, dinner and breakfast... That’s a 50th birthday treat I’ll never get back...

...We asked to upgrade to the full afternoon tea. When asked for this the waitress looked as if this was too much trouble... When we went to pay for the upgrade we were asked to pay £150... Which was a considerable overcharge considering the upgrade was £60... Sadly we felt we paid a lot for our spa day and this was not reflected in the service...

We stayed here the day after our wedding for two nights and honestly we would never go back, in fact we didn’t even eat there the second night!...

...We ate at the Noels arms which was just okay, the food felt overpriced for what it was... Overall a reasonably priced stay, in a comfortable boutique hotel in a great location...

...The spa is very disappointing and some of the staff not very pleasant... The hotel charged me for a bottler of wine that my daughter had arranged and paid for... Took my daughter to phone and prove payment...

...We had a cooked breakfast each in the morning which was very disappointing... Overall, for the price you pay (which isn’t cheap) I would not stay here again... You could definitely stay elsewhere for better value of money...

...We paid £650 for a weekend but wouldn’t return...

...Bearing in mind that this is an expensive boutique hotel spa, it wasn’t the best first impression... There wasn’t a single lounger free around the pool, there wasn’t a chill out room, the only option I was offered (when asking, no-one bothered to approach) was to return to the single room with a massage bed with unchanged, oily sheets on it and sit on there... Bearing in mind I was a hotel guest who had booked in advance and paid for a treatment, I genuinely couldn’t believe this... It was such a shame and although I’d consider the hotel again, I feel rinsed by the spa and would never go back...

...We paid just under £300 for the night, and our room had stains above the bed, the window sill had large sections of paint missing…... When we checked out, a discretionary charge of 10% had been added to the bill, we were told we could have it removed- so we did... Staff were friendly, but massively overpriced and very disappointing!...

...Good service and food at a reasonable price...

My friend and I had a spa day today and the Spa itself is good...

...Everything was clean and well maintained...

...Lovely friendly lady on reception, room very nice with a balcony and very good sized bathroom...

...Room is clean, well designed and relaxing to be in...

...Her techniques were repetitive and at the end she took five minutes to wash her hands before saying she’d finished the session...

...Large, a lovely large bath and shower with lots of power and hot water...

...The room was spacious and well kept, the staff were friendly and couldn’t do enough for you...

...Our room number 23 was spacious and very clean. (Management please fix the dressing table mirror)...

...Large room with a massive bathroom with bath and shower on the top floor...

Lovely location and a well maintained and appointed premises...

...No one came to check the spa area for the 4 hours we were there...

...The only good thing was the bath was huge and lovely to lie in!...

Well run hotel with nice garden, large rooms and an airy breakfast room...

...The spa is small, quiet & incredibly clean. We were given nice robes, slippers & slippers...

...The room was nice, a good size, quiet with good AC...

...I was handed a small, hard towel that I could wrap around my waist...

...A big well done to the kitchen and serving staff there (:))...

...Everything was perfect from start to finnish...

...We did receive help with our luggage to our suite. The hot tub was ready and working on arrival... No instructions for the hot tub given just told to press programme button... Breakfast - We requested breakfast to be delivered to the ‘suite’ and ordered via the form... If you are an electric car driver and you are relying on the car chargers working or receiving any help to get them working I would not stay at this hotel... I advised front of house of the issue on the day of arrival and was simply told to keep trying all 3 chargers and keep plugging and unplugging... I was given a discount from our bill which was appreciated due to the inconvenience but the issue could have been handled much better... I totally understand covid has hit the industry hard but basic customer service skills have to be a must in a four star hotel At £388 night inc the food and drink voucher I would have expected much more and although we are planning to return to the cotswold we will stay elsewhere next time...

...Probably the best place to stay i Chipping Campden... The breakfast was very nice to especially the cooked breakfast with lots to choose from... The staff was very friendly, and they helped us change our reservation to a bigger, better and cheaper deal...

Went today (Tuesday 11 July 23) for a Champagne Tea for Two. We found all staff extremely friendly and helpful especially the person overseeing our food and drink who was charming... The food served (sandwiches, cakes and scones) were all very fresh and tasty and were served on a lovely silver cake stand... The champagne served when we arrived set the scene for the fine afternoon tea... The choice of various loose teas served with the food was a really nice idea and the tea, milk, sugar and tea strainers were all served from a beautiful silver tea Service set...

This was a fourth return visit, so we have had really good experiences, including a most magical wedding here, back in the days of Karl and Michael and a wonderful caring team at CHH... The welcome was not personal, cold in fact, room not ready, ‘we don’t guarantee, go somewhere else and come back’ One member of staff basically shouting at some Japanese guests that they had not booked the right breakfast option, in front of house... The same member of staff barking us through to the ‘Bistro’ for some lunch... Asked if perhaps they might offer a smashed avocado and poached egg breakfast (this was at 6pm) for the morning; ‘we don’t have avocado’... We ate at the wonderful Greek restaurant just a little down the road and the contrast in staff and treatment was marked; lovely welcome, fabulous food... This was after some pretty so-so spa treatments, however, the staff were all friendly and welcoming at the Spa... On arrival in reception for breakfast, reception did not look up or acknowledge us, we had to ask where to go...

...The room we had was the junior suite, which had everything we needed.. Staff were very helpful and professional. Special mention for Alice on reception who was really pleasant and knowledgeable...

...The staff were helpful and available if needed. Everything was clean and well maintained... My full body massage by Carol was excellent, as I felt completely relaxed afterwards...

I had a spa deep massage treatment... Therapist was very nice and attentive, massage was effective and I felt very much refreshed afterwards...

We can’t thank Mandy and all the staff at the Cotswolds House for providing us with the most special wedding day... We thoroughly enjoyed our meetings with Mandy, who was so efficient, organised and knowledgeable... When it came to the big day all the staff were very friendly and welcoming... Mandy and her team went above and beyond to ensure the day went as smooth as possible and the day couldn’t have gone any better... We couldn’t have wished for a better day and with your help it exceeded all of our expectations...

...What a lovely hotel made especially lovely by the very attentive, if over stretched staff... The room was very generous in size and the bed was large and incredibly comfortable... Large, a lovely large bath and shower with lots of power and hot water...

We have been at this hotel over a year ago and it was so so much better than this time around, when my wife booked she mentioned it was our 34 wedding anniversary. The first issue started by receiving an email with the wrong information so she called back and the receptionist fixed the problem and resend the correct one and at the same time she booked the first night dinner for 8pm as we explained that we may arrive a bit later due to traffic etc... upon arrival we checked in and she was told that the table was booked at 7pm and not at 8pm as we specifically advised,once again they managed to fix their mistake but they just cause really stressful arrival at this point the weekend that should be our anniversary rapidly turned into a disappointment and concern... Second day we turned into the restaurant for dinner as previously booked with what we believe to be either head waiter/manager to seat at the same table witch was confirmed twice by the same guy, however the girl hosting our arrival had not a clue what she was doing not many bookings in but she was almost telling me of that we never booked because it wasn’t showing on her List...

...The reception staff on arrival was really unhelpful, our room wasn’t ready which is fine as we were early However no info on hotel, no offering to store luggage, no info on car parking and where we needed to go... Breakfast was nice but service wasn’t great...

Well run hotel with nice garden, large rooms and an airy breakfast room... Breakfast was good, cooked to your order with gluten free options and you can state any allergens on a form which you fill in your choices and time the night before... The staff were friendly and helpful and there is a bar though a few other local pubs to choose from (Eight Bells served good beer and the menu looked nice and the Volunteer at the other end of town was more sporty but with an excellent curry house next door)...

My Fiancé treated me to Afternoon Tea here for my 50th Birthday... He also made me feel better about turning 50!!...

...We visited for a champagne afternoon tea and informed the hotel at the point of booking that I had a nut allergy. On arrival the nut allergy was acknowledged by a member of staff and we were seated in a quiet, quite dark room away from the busier main room in which a saxophone player was playing, which was a bit of a shame as there were free tables in the room and it looked like it had a bit more atmosphere... We were shown a selection box of teas to choose from and then brought our tea and coffee... A waiter then delivered the afternoon tea tray and quite awkwardly tried to place it down on top of several things already on the table... We stopped a passing waitress to ask again and she was very knowledgeable and politely explained exactly what we had been given and reassured us that nothing contained nuts... We had been given a selection of sandwiches, fruit and plain scones with jam and cream, lemon posset topped with berries, red velvet choux buns, carrot cake and coffee and chocolate cake... Everything was fresh and delicious and once we had eaten we were given our glasses of champagne... We felt the food was excellent and the waitress we spoke to was lovely but the attention from some staff was quite lacking... We noticed a young waiter who was looking after other tables and he was very polite and friendly and it’s a shame not all the staff have been trained to this level... If you have a good allergy, I would certainly recommend this hotel as they kept me safe and I felt they took my allergies seriously...

My fiancé booked a night away in a hot tub suite for my birthday. We also used the spa and had a massage each... I will start by saying the massage was one of the best I’ve had and Sylvia was very professional... The spa itself was very small and you were only allowed 1 hour and 30 minutes to use the facilities... We had a cooked breakfast each in the morning which was very disappointing... The poached egg was rock hard, the toast was cold and the breakfast itself was served lukewarm... We asked for sauces and they never arrived, I would understand if it was busy but there were only 4 other tables dining...

In celebration for our 40th wedding anniversary, our eldest son treated my wife and myself to an afternoon tea which we booked at the Cotswold House Hotel in Chipping Campden in October. Although I'm type 2 diabetic (my wife isn't) I didn't want to miss out on the occasion's treat so I asked in advance if they could possibly do a 'savoury' afternoon tea for myself and a regular one for my better half... I knew I wouldn't get a totally glucose free treat but I was delighted and totally blown away by the lengths they went to for me... I had my own 3 tier tray with thin bread savoury sandwiches, special sausage rolls, vegetable samosa, stuffed olives, savoury rye and wheat crackers with two generous top-notch cheeses along with a low sugar scone with clotted cream... My other half had her own regular afternoon tea as well and we had gallons of quality tea to go with it... They worked really hard to accommodate me and it was brilliant treat for us both!!... A big well done to the kitchen and serving staff there (:))...

Good things: room pleasant, front of house staff lovely, food lovely, restaurant and bar staff superb... I didn’t get his name but the Polish gentleman running the restaurant/bar was a delight and just so helpful and attentive... On arrival at the spa, the reception staff were playing a loud video on a mobile phone and giggling... I then got served and was told that there were no robes at all and I’d have to walk around in my swimwear... I was handed a small, hard towel that I could wrap around my waist... The therapist was pleasant, I think her name was Linda... After the massage she tried to find me a robe and couldn’t and was very apologetic... Despite being sent a long email by the spa prior to arrival about the capped numbers allowed in there due to it being small, this clearly wasn’t being followed that day...

...We had two bottles of water in our fridge, but our friends who stayed in the room next door only had 1… so when we returned from the wedding, they had to share one bottle between them... Don’t have an issue with paying a charge if we have been provided with a service- we weren’t paying £27 for someone to carry our bags to the room... Staff were friendly, but massively overpriced and very disappointing!...

...The restaurant staff really let the hotel down, very inefficient, no customer service, unenthusiastic, rude, untrained and one girl inpaticular was unkempt with some disgusting habits. The Spa staff seemed lazy leaving dirty towels and gowns on the loungers long after guests had left the spa... I get the feeling that the staff know that they are providing a poor service as even the receptionist didn't ask how our stay was when we checked out... On a positive note the food was very nice and far better than you would expect after the diabolical service... The other staff are really letting the chefs down...

...We celebrated our 25th Wedding Anniversary and they made it feel very special... Thank you all, we will definitely be coming back...

...Pros - The hotel is well situated for exploring the Cotswolds and the gardens are lovely... We did receive help with our luggage to our suite... The hot tub was ready and working on arrival... Cons I booked a package which included a food and drinks allowance... No instructions for the hot tub given just told to press programme button... According to the website this is a ‘tranquil suite with a ‘roaring’ log fire perfect for when you need a little extra indulgence’ but apparently only if you visit at the right time... Breakfast - We requested breakfast to be delivered to the ‘suite’ and ordered via the form... We (wrongly) made the assumption we would be given some cold buffet items also or at least asked whether we would like tea or coffee with our breakfast...

My friend and I had a spa day today and the Spa itself is good. We had a warm welcome from professional staff... At 16:30 we had a cream tea booked in, which was delicious, though not enough jam……we’d both missed lunch and wanted a sandwich but they refused to make us one unless we upgraded to a full afternoon tea each, which we didn’t want...

Went today (Tuesday 11 July 23) for a Champagne Tea for Two. We found all staff extremely friendly and helpful especially the person overseeing our food and drink who was charming... The food served (sandwiches, cakes and scones) were all very fresh and tasty and were served on a lovely silver cake stand... The champagne served when we arrived set the scene for the fine afternoon tea... The choice of various loose teas served with the food was a really nice idea and the tea, milk, sugar and tea strainers were all served from a beautiful silver tea Service set... All in all a wonderful experience and one that we would highly recommend...

...We stayed 2 nights in a top floor room (21) Parking was no issue and there was a warm welcome and help with luggage... Spacious bedroom and en-suite (big bath with shower over, would have preferred a large standalone shower)... Plenty of tea and coffee (kettle provided, not a coffee machine)... Dinner in the hotel’s restaurant was enjoyable, good quality (although the cheese soufflé wasn’t great); good service... However on the second day (Sunday) it was the opposite and perfectly ok and great service... Chipping Campden is a lovely small town with a few shops etc, ideally located for visiting other places in this part of the Cotswolds...

...The return for our anniversary this July was flagged up with the hotel well in advance and we were looking forward to another personal and happy stay; at over £430 for our one night stay in a cottage, that should have been possible, another £275 spent on treatments at the Spa; just one night, a lot of money... The same member of staff barking us through to the ‘Bistro’ for some lunch...

Stayed here for our 40th wedding anniversary weekend. The hotel is located on the high Street of Chipping campden... Has its own indoor swimming pool for guests and a spa also a lovelly garden at the back where it is nice to sit on a summer day... We stayed half board having an evening meal and breakfast .The food was delicious... The room we had was the junior suite, which had everything we needed.. Staff were very helpful and professional... Special mention for Alice on reception who was really pleasant and knowledgeable...

I had a spa deep massage treatment... The hotel itself had good environment with a nice garden... Therapist was very nice and attentive, massage was effective and I felt very much refreshed afterwards...

I was slightly nervous, as a few online reviews seemed to be a bit hit and miss... however, our experience was one of wonderful staff, a really delightful hotel, excellent location and amenities. A really lovely hotel in a charming Cotswolds village... We paid extra for a superior room and it was very, very nice... Large room with a massive bathroom with bath and shower on the top floor... Extremely comfy large bed... Chaise lounge, desk for working, fireplace etc... Breakfast was delicious, nice to be able to pre book the cooked breakfast in advance... Staff very friendly and accommodating and helped my pregnant wife with her bags when we arrived... The spa was also very nice and relaxing, lovely hydrotherapy pool and steam room... Not cheap, but we wanted to pay a bit extra for somewhere nice and that's what we got...

Three of us had booked a spa day as a treat... We were not shown around the spa and had to work out how to turn the hot tub on by asking other guests... No one came to check the spa area for the 4 hours we were there... If the receptionist was not told by a guest the steam room would not have been turned on... We all had the hot stone full body massage... My mum and step sister said they had fantastic treatments and could not fault them... We asked for something light to eat whilst at the spa as we had a long time before our cream tea... When asked the spa receptionist was not sure if we could get these and had to “check”... We did get something to eat but it felt that this was making the staff go out of their way to do so... We asked to upgrade to the full afternoon tea... Sadly we felt we paid a lot for our spa day and this was not reflected in the service...

Well run hotel with nice garden, large rooms and an airy breakfast room. The car park is at the back (noticed it had a Tesla charger) on appropriately named Back Ends by the Spa which we didn’t have time to use (and you need to book a time)... The room (#1) was large and on two levels and though the bathroom had a bath/shower rather than a shower enclosure was very pleasant overall with a comfortable bed... Breakfast was good, cooked to your order with gluten free options and you can state any allergens on a form which you fill in your choices and time the night before... The staff were friendly and helpful and there is a bar though a few other local pubs to choose from (Eight Bells served good beer and the menu looked nice and the Volunteer at the other end of town was more sporty but with an excellent curry house next door)... Overall an excellent place to stay, close to some Cotswolds view points...

We visited for a champagne afternoon tea and informed the hotel at the point of booking that I had a nut allergy... We were shown a selection box of teas to choose from and then brought our tea and coffee... We had been given a selection of sandwiches, fruit and plain scones with jam and cream, lemon posset topped with berries, red velvet choux buns, carrot cake and coffee and chocolate cake... Everything was fresh and delicious and once we had eaten we were given our glasses of champagne... This could be made a really special event with a little more attentiveness from staff...

My fiancé booked a night away in a hot tub suite for my birthday. We also used the spa and had a massage each... The spa itself was very small and you were only allowed 1 hour and 30 minutes to use the facilities... The location is brilliant, very central and the area is very picturesque... We then checked into our room which was lovely and spacious, I will however say that the bathroom wasn’t very clean... The hot tub was nice but the outdoor lights did not work which was dangerous considering it was wet and slippery...

...This hotel is in a great location on the high street, it’s lovely to have the option to eat in many different cafes, pubs & restaurants within a short walk. The hotel is warm & cosey, the rooms are comfortable & interesting but could do with some TLC... The spa is small, quiet & incredibly clean... We were given nice robes, slippers & slippers... The facilities are limited to a small pool & steam room, the sun loungers & environment was lovely though... But the pub had lovely open fires & would be lovely for drinks... Overall a reasonably priced stay, in a comfortable boutique hotel in a great location... The spa is a nice additional extra...

...I had my own 3 tier tray with thin bread savoury sandwiches, special sausage rolls, vegetable samosa, stuffed olives, savoury rye and wheat crackers with two generous top-notch cheeses along with a low sugar scone with clotted cream. My other half had her own regular afternoon tea as well and we had gallons of quality tea to go with it... They worked really hard to accommodate me and it was brilliant treat for us both!!... A big well done to the kitchen and serving staff there (:))...

Good things: room pleasant, front of house staff lovely, food lovely, restaurant and bar staff superb. Great location, lovely building, beautiful grounds... I didn’t get his name but the Polish gentleman running the restaurant/bar was a delight and just so helpful and attentive... I was desperate for a little spa time and indulgence... On arrival at the spa, the reception staff were playing a loud video on a mobile phone and giggling... Bearing in mind that this is an expensive boutique hotel spa, it wasn’t the best first impression... I was handed a small, hard towel that I could wrap around my waist... Despite being sent a long email by the spa prior to arrival about the capped numbers allowed in there due to it being small, this clearly wasn’t being followed that day... There wasn’t a single lounger free around the pool, there wasn’t a chill out room, the only option I was offered (when asking, no-one bothered to approach) was to return to the single room with a massage bed with unchanged, oily sheets on it and sit on there... At this point I just returned to my room to have somewhere to sit!...

...What a find……in the middle of Chipping Camden, it’s a very attractive house, quiet, 27 rooms and free parking outside the front door. A charming receptionist, showed us to room 17, very comfortable, spacious , with a large en-suite, very well equipped and stylishly decorated... We had a superb dinner and an equally good breakfast, which we had preordered the night before at a time to suit, which meant it was freshly prepared...

We stayed here for a Friday and Saturday night. The hotel is right in the centre of Chipping Campden which is a gorgeous Cotswold village... The room was nice, a good size, quiet with good AC... We took advantage of a couple of hours in the spa and both really enjoyed the pool and steam room... Staff throughout were really attentive and friendly...

...The shower kept running boiling hot one minute and freezing cold the next!... We had two bottles of water in our fridge, but our friends who stayed in the room next door only had 1… so when we returned from the wedding, they had to share one bottle between them... Don’t have an issue with paying a charge if we have been provided with a service- we weren’t paying £27 for someone to carry our bags to the room... Staff were friendly, but massively overpriced and very disappointing!...

...The Spa staff seemed lazy leaving dirty towels and gowns on the loungers long after guests had left the spa. I had to ask for the hot water, tea and milk to be replenished whilst the spa receptionist sat at her desk drinking tea and on her mobile phone...

Comfortable and finely appointed hotel, restaurant and Bistro bar. Good service and food at a reasonable price... Large garden with good secluded seating for when the weather is fine... A real bonus for Chipping Campden is the large car park accessed from the rear back lane...