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Mercure Doncaster Centre Danum Hotel

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Mercure Doncaster Centre Danum Hotel
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Bridlington, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed yesterday NEW

booked room and requested certain room,when we got there someone else had been given it,got another room and complained at least 8 times about dirty toilet,even when we left it was still dirty and smelt,this place has gone downhill,managers didn't give a hoot,not a nice stay at all.loud music banging on late.

Helpful?
Thank Shirley D
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for 1 night and was very well accommodated, warmly welcomed and parking sorted within minutes of arriving, clean, friendly and warm place to chillout, large comfy bed and clean room, friendly catering staff with large selection of breakfast food with anything you want attitude from amazing staff

Helpful?
Thank Stephen A
London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

After finding myself with an unplanned stop in Doncaster on a Saturday night, I was delighted by the response from Rachel on the front desk of the Mercure. Unlike other chains that would only process on line bookings, the Mercure still operate a phone system. Rachel quickly found me a room at very good rate and then guided me from... More 

Helpful?
Thank Scobie1991
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location next to bars and restaurants here for a jobs seminar and Rachel has hosted us with a fervour and eagerness to make our stay an pleasent experience for all . Will be spending a lot more time here and we will look forward to seeing her smiley face when we next return Gerry Gillespie/Mick Mckenna GPS Logistics

Helpful?
1 Thank Gerry G
DoncasterDanum, General Manager at Mercure Doncaster Centre Danum Hotel, responded to this review

Dear Gerry G, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. I am thrilled to read Rachel has been looking after you so well, she is a great example of how to deliver exceptional customer service, I'm sure she will continue to look after you during future visits. Thank you again for... More 

London, United Kingdom
Level Contributor
81 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very impressed by the staff at dinner, breakfast and on check-out. Friendly, efficient and attentive However, there are issues that need attention. First and foremost is the double glazing on the second floor. The aluminum secondary glazing was clumsy, ill-fitting and old not sealing the constant booming from surrounding nightclubs well into the early hours. Secondly, the bathroom... More 

Helpful?
Thank DavidLGardner
DoncasterDanum, General Manager at Mercure Doncaster Centre Danum Hotel, responded to this review

Dear DavidLGardner, Thank you for taking the time to share your feedback. I am pleased to learn you were impressed by the team throughout your stay and found them to be both attentive and efficient. As a hotel we are constantly looking at ways to improve both our product and service and rely heavily on constructive comments such as those... More 

1 review
5 of 5 stars Reviewed 1 week ago

stayed over on Tuesday 13th September. Had to park in a private carpark 5 mins away from the hotel. No problem with that. As soon as we arrived, we where welcomed by the manager, who kindly offered us a free drink. 10/10 for customer service. Ha d a drink in the cocktail bar, and again, ace service from the barman.... More 

Helpful?
Thank Chris N
DoncasterDanum, General Manager at Mercure Doncaster Centre Danum Hotel, responded to this review

Dear Chris N, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. I was pleased to learn you enjoyed your complimentary upgrade to one of our Privilge rooms and that the team made you feel so welcome. Thank you again for sharing your experience, and we hope your next visit will be as... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Decided to stay at the Mercure Danum, after having been referred by a friend. I can honestly say it was one of the best nights I have ever spent in a hotel. I travel a lot anyway and can say without a shadow of a doubt that this hotel made me feel right at home. The staff were professional, but... More 

Helpful?
Thank Tom C
DoncasterDanum, General Manager at Mercure Doncaster Centre Danum Hotel, responded to this review

Dear Tom C, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. I am glad you enjoyed your complimentary upgrade to one of our Privilege Suites, apologies there was an issue with the TV in your initial room. Thank you again for sharing your experience, and we hope your next visit will be... More 

derbyshire
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights for the races 9th &10th sept as a treat from my husband as I am due to start chemo soon. Check in was fine gave us a room on second floor which was so hot and noisy .asked to be moved and then got a room on third floor which had air con which was... More 

Helpful?
1 Thank DerbyshireWendy68
DoncasterDanum, General Manager at Mercure Doncaster Centre Danum Hotel, responded to this review

Dear DerbyshireWendy68, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Keighley, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From start to finish this one night stay was excellent and all down to the quality service being delivered by the brilliant staff that work here. I hate to mention individuals when everyone was so good but the lady on reception who recommended the cocktail bar and Steve who looked after us in the bar were exceptional. It was Leger... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank KOK0536
DoncasterDanum, General Manager at Mercure Doncaster Centre Danum Hotel, responded to this review

Dear KOK0536, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Doncaster, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here twice now in June and July for a night out in Doncaster. Rooms are surprisingly quiet to say the hotel is right on the doorstep of Silver Street (Where are the main clubs are) and the first time i stayed my window was overlooking this street. Rooms are modern and clean, very spacious and have nice bathrooms, some... More 

Helpful?
Thank MollyAnnRL
DoncasterDanum, General Manager at Mercure Doncaster Centre Danum Hotel, responded to this review

Dear MollyAnnRL, We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel is a mere five minute stroll from Doncaster Train Station and no more than a stone's throw from the Frenchgate Shopping centre, with over 120 stores and Doncasters award-winning markets. Following an extensive refurbishment the hotel offers a modern and contemporary feel. All 62 guest rooms all feature flat-screen TVs with complimentary WIFI and luxurious Hypnos beds. In our Privilege rooms you can enjoy air-conditioning, a Nespresso coffee machine, newspaper and mineral water. ... more   less 

Additional Information about Mercure Doncaster Centre Danum Hotel

Address: High Street, Doncaster DN1 1DN, England (Formerly Danum Hotel)
Location: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Price Range: $72 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Doncaster Centre Danum Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Danum Hotel Doncaster
Danum Doncaster Hotel
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