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BEST WESTERN PREMIER Mount Pleasant Hotel

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845 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Peebles, United Kingdom
Level Contributor
291 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Good sized, clean and quiet rooms. Didn't find them dusty like previous review but everyone expects something different. Check in were helpful and the process was quick. Restaurant was a little old fashioned but the food was good and we chose to eat in the bar area. I saw the signs for a spa but didn't check it out. Airport... More 

Helpful?
Thank Skytourist
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Rooms dated and a bit musty. No spa, no gym, no free breakfast at the hotel (as stated it has). Poor and condescending customer care and generally unhelpful. All in all a disappointment. Not work £100+ a room. Head office trying to be helpful but in the dark ages of customer care!

Helpful?
1 Thank Anna R
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review

Dear Anna R Thank you for taking the time to post your review. It is very unfortunate that you have chosen to use this particular route as well also posting similar defamatory comments on Best Western Feedback. I will take each of your comments in turn - There is absolutely no foundation in your dated & musty comments I have... More 

Tickhill, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great place for afternoon tea - lots of teeny open sandwiches and cakes and scones with jam and cream - afternoon tea as it should be with a wide choice of teas and coffee too. Friendly attentive staff and lovely garden situation.

Helpful?
Thank Gigi52_13
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review

Dear Gigi52_13 Thank you for taking the time to post your review. It was fantastic to read that you had a fabulous afternoon tea and enjoyed the surroundings. We certainly look forward to welcoming you back to the hotel in the near future. Kind Regards Richard Tyas General Manager More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed in one of the spa suites. Absolutely fabulous. Spotless and clean, fantastic facilities. Loved every second. What a great place.Very comfy bed. Lovely touches to the room. Everything a relaxing weekend treT should be.

Helpful?
Thank Louloumm
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review

Dear Louloumm Thank you for taking the time to post your review. I was so pleased to read your fabulous review and certainly your feedback will be relayed to all members of the team here at the hotel. I look forward to personally welcoming you back to the hotel in the near future. Kind Regards Richard Tyas General Manager More 

Preston, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed overnight whilst visiting the Vulcan bomber. Very pleasant and helpful staff. The room was quiet even though there was a wedding celebration. The food was excellent. Would definitely visit again and recommend. It was very easy to find, arts to park and the grounds were lovely.

Helpful?
Thank jakhay
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review

Dear jakhay Thank you for taking the time to post your review of your recent visit to the hotel. I was so pleased to read your review and your great comments will be relayed to all members of the team here at the hotel. I look forward to welcoming you back to the hotel in the near future. Kind Regards... More 

Durham, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We have stayed in the hotel before the last time before our recent visit was in November 2015. We couldn't believe the difference this time. A wonderful happy relaxed atmosphere had turned into what seemed like unhappy staff. The biggest disappointment though was the dining room. What had once been an amazing room has been turned into a cheap cafe.... More 

Helpful?
Thank byfielduk1
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review

Dear byfielduk1 Thank you for taking the time to post your review with regards to your recent stay. I was obviously disappointed to read your review and my apologies that it did not meet with your expectations from your previous visit. I am afraid I do not agree with your personal opinion of the refurbishment of the Restaurant, whilst our... More 

Sheffield, United Kingdom
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

On entering the hotel the staff and reception were very good and it looked great. We got the card for our room and on we went, on entry to the room I was very surprised at the size of the room to say we only booked a standard double, it had a huge desk 2 double sofas coffee table fantastic... More 

Helpful?
Thank Antony S
Grimsby, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in room 291, had a great bathroom with large walk in shower and double jacuzzi bath, spacious bedroom with air conditioning. we stayed as my Fiancee was maid of honour at her friends wedding and we were stunned at the value of the room considering it was £145 on a saturday with the facilities and size of bed in... More 

Helpful?
Thank Andk1987
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review

Dear Andk1987 Thank you for taking the time to post your review of your recent stay. I was so pleased to read that you enjoyed the wedding celebration. Certainly I shall pass on your comments to the team with regards to your room and facilities. I look forward to welcoming you back to the hotel in the near future .... More 

Doncaster, United Kingdom
Level Contributor
341 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Kindly we got an upgrade to an exec suite in this quality hotel Stayed here often and it always delivers quality with grace and sincerity Afternoon tea a delight Good evening meal great breakfast Great location I can only recommend this hotel

Helpful?
Thank ian g
Barnsley, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

This review actually has the hotel as excellent but it also has the reception staff (barring Ruth) as abysmal, thus we have an average review. I would actually recommend staying there and if you speak to the reservations manager Angie, she is awesome, very professional and very accommodating. Ruth takes the same approach. However the others who will not be... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Richard C
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review

Dear Richard C Thank you for taking the time to post in additional review to that one already posted with Best Western Hotels. As I stated in response there, my apologies if any of my reception team came across as curt when they called to ask to see what time you would be vacating the room as it was already... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Accesible Room (31)
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Balnea Spa Suite (14)
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Executive Family Suite (33)
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Executive Room (32)
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Junior Suite (35)
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Laconium Spa Suite (41)
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Princess And The Pea Suite (27)
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Thermae Spa Suite (45)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Best Western Mount Pleasant Hotel is Doncaster's only AA rated four-star hotel. Situated between the historic market towns of Doncaster & Bawtry on the Great North Road, we are just 1 mile from Doncaster Sheffield International Airport. Ideally located close to main transport links, the hotel is the perfect venue for those wishing to stay in and around Doncaster. Four-star country house hotel set in 100 acres of wooded parkland. 56 luxury en suite bedrooms. ... more   less 

Additional Information about BEST WESTERN PREMIER Mount Pleasant Hotel

Address: Great North Road, Doncaster DN11 0HW, England
Location: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Price Range: $110 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Mount Pleasant Hotel 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western Doncaster
Doncaster Best Western
Hotel Style:
#1 Business Hotel in Doncaster
#1 Green Hotel in Doncaster
#1 Romantic Hotel in Doncaster
#4 Family Hotel in Doncaster
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